The room was nice, the food was varied and delicious. The only downside was the bathroom: it was quite narrow, the door was tricky to open, and there was no toilet jet shower.

Overall, it's okay, but there are a lot of broken or large holes in the pool area, which is very dangerous for children. There's also no hand shower in the room, making it difficult to wash your feet, etc.

The room was clean and comfortable. The bathroom was cramped because the outside door met the shower door. Could the shower door be modified to make it easier to get around? The bathroom was large, but the door made it difficult to move. As for the restaurant, all the food was delicious. I would return after a long trip, as it's so close to the airport.

If possible, the TV in the room can be connected to YouTube and smart TV.

I stayed here because it was close to the airport. The food was varied and delicious. The room was spacious with a pool view and was right in front of the elevator. Very satisfied.

The check-in and check-out process is fast, the food is delicious, the rooms are clean, and it is close to the airport.

The hotel staff is always very friendly. This time, the water wasn't clean enough, but the staff explained what was going on.

The hotel rooms are spacious and comfortable, the food is also delicious and there are many choices.

Clean rooms, friendly staff, various children's activities, varied breakfast menu, but unfortunately the condition of the swimming pool which is part of the apartment is not well maintained.

Overall it's okay, what's not okay is that the water is so red and black that you have to buy mineral water outside, there's no compensation whatsoever, the place to eat is a bit hot, for a 4-star hotel like this it's a bit disappointing, isn't it, Mom?

It feels unclear... and ordinary

With comprehensive facilities and easy access, it's a popular choice for a family stay in Balikpapan.

Travel to the airport is easy because there is a shuttle provided by the hotel.

Everything is ok. God willing, I will stay here again next time.

Our favorite place to get a staycation in Balikpapan.

The hotel staff is very friendly, the breakfast has a wide variety of local to western menus and all taste delicious, nothing is wrong. The room is cleaned every day, towels are changed. The room size is quite spacious, there is an iron and hairdryer. The bathroom does not have a hand shower, only a rain shower, so it is difficult for women who want to take a bath. The hot water works well. The AC works well, even very cold, this hotel room uses central AC. The Wi-Fi is very fast, I connected the Wi-Fi to several devices and it was still very fast. The TV is not a smart TV so there are no facilities for Netflix, YouTube, etc., but the TV channels are quite diverse.

+: The room is very comfortable, clean, spacious, cold AC, lots of TV channels, clean bathroom, complete amenities including an iron and ironing board in the cupboard, delicious breakfast, lots of choices, spacious place, enough stock. I haven't tried the swimming pool yet but there are 2 places on the 5th and 2nd floors. -: The location is a bit in from the main road and the road is narrow and potholed. Will visit again if I stay at BPP.

The most comfortable hotel, close to the airport and access to other places. Breakfast is always delicious, never fails.

friendly staff, varied food, comfortable rooms

Stay for a business trip, near the city center.