Four Points by Sheraton Balikpapan

Hotels
8.9
/10
Very Good
873 reviews

What Guests Say About Their Stay

Staff Friendliness (69)
Variety (57)
Room Space (56)
Bathroom (54)
annastasya
10.0
/ 10
The room is super cozy, nice, and calm. Each room has its own iron, even with the board. The restaurant is clean with a good layout and ambiance. The food is tasty with many variants. A snack bar with many choices of snacks is a plus point that I have never encountered before. Overall, this is one of the good and satisfying hotels in Balikpapan.
Rubiyanto W. H.
10.0
/ 10
Located near to Balikpapan airport, the hotel has professional and friendly staffs. Staffs always offer assistance in advance. Clean room and good quality of food.
In the Area
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Jalan Pelita No.19, Sepinggan Raya, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Four Points by Sheraton Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Balikpapan

Jalan Pelita No.19, Sepinggan Raya, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115
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Discover More About Four Points by Sheraton Balikpapan

Location


Four Points by Sheraton Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan.

About Four Points by Sheraton Balikpapan

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Balikpapan exclusively for you.

Four Points by Sheraton Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points by Sheraton Balikpapan.

All facilities in Four Points by Sheraton Balikpapan

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Reception hall
  • Parking

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Things to Do

  • Outdoor pool
  • Garden

Transportation

  • Airport transfer
  • Valet parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Four Points by Sheraton Balikpapan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 6:00 AM to 7:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available through room service.


  • Fee for full breakfast: approximately IDR 140000 for adults and IDR 98000 for children
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 17

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Balikpapan
138
Number of floors in Four Points by Sheraton Balikpapan
10
Another facilities in Four Points by Sheraton Balikpapan
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked questions about Four Points by Sheraton Balikpapan

What are available facilities at Four Points by Sheraton Balikpapan?
There are top facilites at Four Points by Sheraton Balikpapan such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Balikpapan?
The standard check-in time at Four Points by Sheraton Balikpapan is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Balikpapan provide breakfast?
Yes, Four Points by Sheraton Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Balikpapan?
Four Points by Sheraton Balikpapan has a 4.0-star rating.
How many floors does Four Points by Sheraton Balikpapan have?
Four Points by Sheraton Balikpapan has 10.
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More Reviews from Other Guests in Four Points by Sheraton Balikpapan

8.9
Very Good
From 844 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.9

Location

8.7

Service and Facilites

9.0

People often mention about Four Points by Sheraton Balikpapan
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Staff Friendliness (36)
Variety (30)
Ambiance (29)
Bedroom (28)
Bathroom (28)
Taste (28)
Room Space (26)
Hotel Area (23)
Distance to City Center (21)
Family Friendly (20)
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Traveller Reviews Four Points by Sheraton Balikpapan

Number of reviews per page
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40
Customer reviews
C***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It's very comfortable and offers an extra bed for babies. There are also children's events on Sundays. It's truly engaging and fun.
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annastasya
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is super cozy, nice, and calm. Each room has its own iron, even with the board. The restaurant is clean with a good layout and ambiance. The food is tasty with many variants. A snack bar with many choices of snacks is a plus point that I have never encountered before. Overall, this is one of the good and satisfying hotels in Balikpapan.
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G***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressed and very grateful for the best service from all the crew at this hotel who were willing to deliver a birthday cake for my beloved wife...🙏🙏🙏
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m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very very very happy
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and informative, and the breakfast menu is delicious.
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e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 8 week(s) ago
Check in time is very fast, amazing service from the staff, clean room except the dirty curtain, perfect bathroom. I ordered ramen from the restaurant and the taste was horrible. But breakfast was quite good with many variety food and snack for kids.
1 people find it helpful
Dionisius D. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Staff is very friendly, it's close to the Sepinggan Airport and have free shuttle so it's a great choice if you have a flight the next day.
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Y***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It was a great stay there
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E***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very pleasant.. The sheets are fragrant, fresh, and clean, the facilities are good, the environment is quiet, the food is delicious, salads, omelettes have many variations, the soto banjar is also delicious, there are fresh fruit juices that can be requested, spacious parking, access in the city center, only the size of the bathroom is too small between the entrance and the toilet is too narrow but it's ok.. 👍
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Ezra R. S.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room was very nice, clean, and comfortable. It was worth the price.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Four Points by Sheraton Balikpapan is a modern hotel just 5 minutes from the airport, ideal for business or transit stays. Guests love the clean, spacious rooms, friendly staff, and generous breakfast. Facilities include a pool, gym, spa, and free airport shuttle. Some mention minor issues like AC noise or soundproofing, but overall it’s a comfortable and convenient choice.
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1 people find it helpful
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Labibah
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very close to the airport, very comfortable atmosphere.
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Mohamad
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was an amazingly impressive 4 days holiday in Balikpapan.
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Parolopan S.
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Leisure
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8.5
/10
Reviewed 11 week(s) ago
Friendly staff... Made my family feel at home at Sheraton 👍
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RIZA J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very satisfying from the room to the breakfast, and the service is also very friendly.
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2 people find it helpful
wendy h.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
the service is good, the hotel is good, only the area is lacking
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R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The hotel staff always fulfills requests for additional mineral water, even requests for duct tape to tie up the package boxes.
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Ahmad S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
nice place to rest and rest, good dream, good place, and great time for your dream
1 people find it helpful
Zaeri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Strategic location, especially for those who want to depart by plane because the hotel location is right in front of the airport, The room is nice and quiet, clean and the interior is luxurious and complete, there is a hairdryer and hair dryer provided in the room Highly recommended for those who want to stay in Balikpapan
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1 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Food should be more varied and improve the taste. Service is very good and friendly
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1 people find it helpful
Number of reviews per page
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