Overall Ratings & Reviews SCHLOSS Roxburghe, part of Destination by Hyatt

Lovely hotel with good spa fascilities. We were lucky had nice weather but if raining maybe not so good that saunas are outside. Breakfast great.

service in the breakfast room was slow , you ordered a coffee but it never came , this happened twice , this was a big let down for such a nice hotel

High degree of comfort and cleanliness all round. Without exception all the staff were professional, friendly and helpful. Difficulty contacting hotel on return home! Messages left but no response. Still waiting.

An amazing escape away from it all in beautiful surroundings. Fantastic service and a very high standard of finish in all areas of the hotel. The Spa is like a sanctuary and swimming outdoors at sunset can’t be beaten. Can’t wait to return.

10/10 perfect

Lovely hotel with everything one could ask for. Stayed three nights and wouldn’t leave as the property had so much to offer for a relaxing stay in the countryside. Even has a little market for extras one may need for a snack or swimsuit for the wonderful spa.

Great hotel, friendly staff and a lovely spa area. Food amazing. Just a couple of small things which could have improved to have an overall 5* weekend.

The service was excellent. Everyone was friendly, helpful and knowledgeable and made the stay even better. The food was delicious and the spa was very relaxing. We will be back!

Well looked after. Spa was very calming and in great condition. Room was decorated beautifully and very clean. Dinner was delicious and the staff were super friendly. 10/10 would go again!

Overall it was excellent. If I was being overly critical then I would say that the hot tub is too small for the number of guests and the television in the room had 5 English language channels and 15 German language channels (which seems unusual….) However we had a great time and the food and staff were great.

Lovely hotel and spa. Very relaxing stay. The team are an asset to the hotel, so welcoming and helpful.

Wonderful stay! Beautifully looked after accommodation which is of a high standard, very clean and comfortable. Spa facilities are great too. Staff are so friendly and helpful. Thank you, we will return and recommend! 🙂

Excellent stay. George front of house and Scott in the restaurant were particularly brilliant and friendly. All the staff were lovely.

This hotel was the perfect midweek getaway for a night to get rid of the January blues. We booked a room in the estate section of the hotel which going by pictures gives you a more modern room and is situated within the extension to the hotel. The room was clean, as was the rest of the hotel. There was everything you would need in the room. I’m told by my partner the provided hairdryer is the best of any she has used at previous stays at other hotels, so bonus points there. I’m not one for Spas but my partner loves them. But even I was impressed. Outdoors there is a choice of two saunas, a heated outdoor pool and a hot tub. There’s also a plunge pool if you’re feeling brave. Indoors you have plenty of relaxation beds and you can also directly access the heated pool via a sliding door. There was plenty of towels during our visit as well as water, herbal tea and dried fruits within the Spa. We stayed on a Monday during January and there was no issues using any of the spa facilities. On a weekend you may have a bit of a wait for some of the outdoor facilities. We had dinner at Charlie’s and the food was good, a little expensive but that’s to be expected. Service was attentive and friendly. After dinner we headed to the 1745 Club/Bar which is where we spent the rest of the evening. It gives a nice cosy, warm vibe which is exactly what we needed on a cold January evening. My only negative would be the lack of a drink on arrival.

Beautiful hotel with excellent dining and spa. Very clean and all staff were fabulous.

Fabulous location great facilities disappointingly the spa was at maximum capacity when we went down so we were turned away twice before successfully getting in two hours later.

The hotel is great, we had a great room which was really clean. The reason we visited this property was for the spa, this unfortunately turned out to be a real disappointment. It was soooo over crowded that it completely ruined the whole experience. When we arrived at the spa, there were no locks left to leave our possessions in. Then, we entered the spa and had to wait for ages to get a lounger. Once we got settled on our lounger we went into the pool, the pool is great. We then went to go into the jacuzzi pool, it was full. We waited for ages and eventually gave up. We the returned to our lounger to chill out. At this point there was more and more people arriving at the spa, these new arrivals were just walking about looking for somewhere to sit or lie down. It was like a cheap all inclusive in Costa Brava back in the 80's, all that was missing was the German's coming down at 6am to leave a towel on a bed! The spa facilities are great, there are just far to many people in the spa at any given time. There was absolutely nothing relaxing about this Spa.

We had a lovely stay and were very impressed by this hotel. We couldn't fault a thing. The staff service was flawless and attentive, the spa is incredible and the food was divine. We also loved the hotel decor. Thank you for making this such a special birthday stay!

Perfect from start to finish. The hotel is beautiful and the staff are faultless!!!

10/10 from start to finish, beautiful hotel, great facilities and lovely staff