Overall Ratings & Reviews SCHLOSS Roxburghe, part of Destination by Hyatt

Fabulous Hotel, Spa is Amazing, Tasting Menu at Sunlaws was great. Highly recommend

Superb hotel, super helpful staff and the best breakfast in a very long while. Will definitely be going back to stay.

Great staff, lovely food, very relaxed vibe and spa facilities were great

Lovely accommodation, castle rooms felt a little tired but the bathrooms were excellent. The drawing room space is a wonderful retreat. The bar is not staffed as often as I’d expect and it was occasionally challenging to get a mid morning coffee. The spa staff were pretty unfriendly about small children coming through the entrance due to treatments taking place but they have set children’s swim time of 9-10 and 4-5 so these policies and practices seemed at odds with one another.

Amazing stay as always , 5* location and service

We booked this hotel following positive feedback from friends. I can safely say this was one of the best hotels I have ever stayed at. From the warm hospitality of the staff, to the cleanliness of the room, the exquisite food, and the range of facilities at our leisure, it was just incredible. The spa and its heated outdoor pool was a particular highlight. It was a simply phenomenal experience. Not cheap by any stretch of the imagination, but worth every single penny.

Had an amazing couple of nights at Schloss. The staff are so lovely, nothing was too much trouble. The decor is absolutely stunning. Beautiful rooms with comfortable beds and the spa is to die for. Breakfast of champions. I would recommend this place to anyone looking for pure luxurious relaxation! 5 stars

Lovely hotel with good spa fascilities. We were lucky had nice weather but if raining maybe not so good that saunas are outside. Breakfast great.

service in the breakfast room was slow , you ordered a coffee but it never came , this happened twice , this was a big let down for such a nice hotel

High degree of comfort and cleanliness all round. Without exception all the staff were professional, friendly and helpful. Difficulty contacting hotel on return home! Messages left but no response. Still waiting.

An amazing escape away from it all in beautiful surroundings. Fantastic service and a very high standard of finish in all areas of the hotel. The Spa is like a sanctuary and swimming outdoors at sunset can’t be beaten. Can’t wait to return.

10/10 perfect

Lovely hotel with everything one could ask for. Stayed three nights and wouldn’t leave as the property had so much to offer for a relaxing stay in the countryside. Even has a little market for extras one may need for a snack or swimsuit for the wonderful spa.

Great hotel, friendly staff and a lovely spa area. Food amazing. Just a couple of small things which could have improved to have an overall 5* weekend.

The service was excellent. Everyone was friendly, helpful and knowledgeable and made the stay even better. The food was delicious and the spa was very relaxing. We will be back!

Well looked after. Spa was very calming and in great condition. Room was decorated beautifully and very clean. Dinner was delicious and the staff were super friendly. 10/10 would go again!

Overall it was excellent. If I was being overly critical then I would say that the hot tub is too small for the number of guests and the television in the room had 5 English language channels and 15 German language channels (which seems unusual….) However we had a great time and the food and staff were great.

Lovely hotel and spa. Very relaxing stay. The team are an asset to the hotel, so welcoming and helpful.

Wonderful stay! Beautifully looked after accommodation which is of a high standard, very clean and comfortable. Spa facilities are great too. Staff are so friendly and helpful. Thank you, we will return and recommend! 🙂

Excellent stay. George front of house and Scott in the restaurant were particularly brilliant and friendly. All the staff were lovely.