As always, the Oro Verde Cuenca is the best place to stay. They are always accommodating and go above and beyond. I brought my fiancée, our just turned 6 month old daughter, and our family dog to celebrate my daughter 6 month birthday at the place were we brought her to right after she was born. The hotel manager and staff recognized us since we always stay there, and they brought us a delicious cake and gave our dog a lovely toy, snack, and doggie bed. I couldn't be more grateful for how they always treat us which is why we consider the Oro Verde Cuenca our home away from home. We can't wait to come back. ❤️❤️❤️❤️❤️

Everything was ok

My favorite hotel in Cuenca. The staff is always incredibly helpful, the service and hospitality is above & beyond. Food and atmosphere is 10/10. Room are spacious, comfortable, clean and up to date. Look forward to my next visit.

Everyone was wonderful!

Friendly and professional

Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!

Great

The rooms and the service awesome, food 👌 excellent, for sure I will go back, the only thing it was the pillows they were too big and uncomfortably.

Very kind recepción

Outstanding service.

El hotel es excelente ..un desayuno bufett con todo ..el personal muy educados y presto a Complacer al huésped ..yo lo recomiendo ...comprar te vez de Expidia me salió mucho más económico..garantizado un buen precio ... gracias

Great service, staff, clean rooms.

Very friendly and professional

Everyone was courteous we’ve stayed there before and would not stay anywhere else. We love it love the service. People are great.

The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate.

The breakfast was fresh. The beef, in particular, was well seasoned and delicious. My favorite was the dessert bar. Great variety and not too sweet.

Buena ubicación.

Good staff and clean room

Ok

Oro Verde is so fantastic. My pregnant fiancée and I stayed there before and after our baby was born because we live 2 hrs away. The entire hotel staff treated us with such care. They also surprised use with a cute llama doll for my baby and chocolate and fruit plate for us. They also helped my fiancée move around the hotel in a wheelchair which was so helpful. We were so appreciative and thankful for the great, super above and beyond service. I can't recommend this hotel enough.