The room wasn't cleaned, and the shower was broken.

A heritage boutique hotel with a high level of hospitality, I stayed in an ambassador queen room, the room was quite spacious, the bed was comfortable, the bathroom was quite large, the hot water was safe, the water pressure could still be increased. There was a small refrigerator in the room that worked well, not just any old one, and in the hallway on each floor there was also a water dispenser & ironing board, and if we brought luggage, there was a cute little elevator, although it moved slowly, so I only used this elevator when carrying luggage. I stayed 4 nights, on the 4th night the electricity in our room went out, they immediately helped us quickly. What I also liked about this hotel (perhaps what I liked most) was its location which was very close to the bus stop to the main areas of Georgetown, and only a 5-10 minute walk to Chowrasta Market.

Good price. The front desk staff are Indian but easy to communicate with. The room is okay.

Won't even stay here even if it's free. Dusty everywhere in the room and hotel area. Smelly bathroom, stains everywhere, never brushed the floor, clogged sink. All staff are friendly and helpful, probably the management doesn't train how to properly clean the room and hotel area. Horror.

Great hotel in the city center

Cozy and classy industrial style decor. Parking limited but getting a meal near the hotel was easy and walkable. The towel and bed linen had hair on it even before use.

friendly staff, nice location

Best hotel in Georgetown, reasonable price, close to everywhere, free bus stop is also close.

The location is great. Very strategic, easy to go anywhere

I have told the staff that we would go out that day, so please clean up our room. Until we got back at night, I was so surprised that our room was still untidy. I didn't complain because we were so tired that day. For the staff, please listen carefully to your guests. Thanks.

The location is great, but the room was terrible. The towels were very dirty, the shower was broken, the bidet was broken, and the air conditioner couldn't be adjusted. When I told the staff, they just said that's all that was working and there was nothing they could do.

This is the second time I stayed here. I had a triple bedroom before and it was perfect. This time I have a twin bed room. I got the room in the back of the building on the second floor. I can hear clearly the sound from the car and motorcycle on the street. The bathroom was small and not clean. What I love to stay here is because of the location.

Great, friendly staff, will come back to this hotel, very good, close to everywhere

Very good, near the food place.

Good staff. Poor cleanliness.

The place is nice, near the bus stop

A great hotel, from the lobby to the rooms to the bathrooms, everything is clean. Highly recommended.

The location is close to culinary places and the staff are friendly.

It was alright, but the corridor building was dirty, maybe because it’s an old building. Nice surroundings for foodies. The staff was nice, but I think I should have gotten the receipt for foreign tax though, but we didn’t.

Great location! Walking distance to many culinary spots. The staff are friendly. Prepare cash for the deposits and hotel taxes. Elevator/lift is available, no worries.