8.6
Very Good
From 135 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.4

Location

9.0

Service and Facilites

8.7

People often mention about Le Embassy Hotel Georgetown
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Ambiance (11)
Staff Friendliness (10)
Bedroom (9)
Bathroom (9)
Distance to City Center (7)
Surroundings (6)
Accessibility (6)
Room Space (6)
Wifi (5)
Soundproof (5)
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Traveller Reviews Le Embassy Hotel Georgetown

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40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 day(s) ago
Location is really great though. But the hotel was just OK. If you OK with room without any window then it should be OK. We didn’t expect the room without any window. Also we didn’t expect to pay additional Tax? It’s included in the deposit but there was additional Tax we have to pay at the hotel and non refundable. We paid through Travel Agency App (Traveloka) it should’ve included all the Tax. But we still need to pay more when check in. It was OK we still pay but better if there was more details in information prior to our arrival😊
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f***g
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
The hotel is situated at the main road, so it is noisy from vehicles passing by.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Staff was very friendly and helpful, nice location, room very clean, but walls need to be redone.
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R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
The room was not cleaned regularly even though Please Make Room was hung. The deposit money was not given a receipt so the check out time was complicated.
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F***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The AC at night is very hot, until I sweat. There are many small flies in the bathroom that like to land in the bathroom, they can come out when I'm sleeping and land on my face, so I can't sleep soundly.
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Leo H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Great hotel near to 3 malls and kimberley street. Next to bus station that provide free tide around the city. Unique elevator too.
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Haw L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The best hotel in town, near with Paragon Mall, Chowrasta Street, and Giant shop. Nice staff and humble. 1000000/100.
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Nurul A.
icon-origin-TRAVELOKA
7.5
/10
Reviewed 17 week(s) ago
I put the sign to clean the room but they don't bother. The bed sheet is kind of dirty too. The windows have lots of dust
1 people find it helpful
C***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Nice hotel with all facility embedded
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
The wall paint is torn off. Air conditioner water is dripping.
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K***N
icon-origin-TRAVELOKA
8.0
/10
Reviewed 25 week(s) ago
It's worth the price. No breakfast. Booked for 800+ per night. It looks like the bedsheets, pillowcases, and blankets haven't been washed. There's a lot of dust in the room. The air conditioner isn't cool. I set it to 17 degrees and I still sweat. 😢
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1 people find it helpful
F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Worth it, near the bus stop.
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1 people find it helpful
Accommodation's Reply
25 Oct 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay.We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
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Hengky W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Excellent nice recommended best lah.
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Accommodation's Reply
11 Oct 2024
Dear Xin, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
Y***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
Ordered a family room type room, it turned out that the room was very spacious. But unfortunately there is no window to look out. The room is clean and okay. There is a 100rm deposit when staying there. The location is also strategic plus right next to it there is a Thai food restaurant that tastes delicious. Don't forget to try it if you stay here
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1 people find it helpful
Accommodation's Reply
24 Sep 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued.We're glad to hear that our efforts to maintain a clean and welcoming environment were noticeable during your stay.We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
u***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
The receptionists are all nice, the bed sheet should be checked again when entering the room because it is itchy and uncomfortable for resting on the first day, apparently it has not been changed. The cleaning service staff is also limited. We asked for cleaning first before being cleaned. The point is, don't expect too much from this inn so you know what the solution is and don't need to get angry or give one star, because it is in accordance with the target function and affordable price.
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Accommodation's Reply
02 Sep 2024
Dear Valued Guest, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to my attention.We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work. Thank you for staying with us, and we look forward to another chance to serve you. Best Regard' Yoga
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Anwar T.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 44 week(s) ago
it's nice to hunt for culinary delights in the morning while walking.
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Accommodation's Reply
22 Aug 2024
Dear Anwar T, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Friendly staff, good WiFi. Deposit is big, 100 RM. Around the hotel, just walk a little and you will find Penang Road, delicious cendol ice and laksa. If you have breakfast in the morning, it's delicious next to the police station. Overall, the hotel is strategic and comfortable. Staying there for 2 nights was good.
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3 people find it helpful
Accommodation's Reply
15 Aug 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 47 week(s) ago
I have booked 2 hotel rooms and called the hotel to reconfirm prior to my travel date. I was informed by the hotel staff that the booking is confirmed. On the day I wanted check in, I was informed that only one room is available and it was terrible as I have to argue to get another room. I was given an option to have extra bed in one room where total 5 of us have to share or cancellation and wait for apps to arrange another hotel room. It was almost 10.30pm. How is it possible for traveloka to arrange a hotel at that hour? Finally, I was given a room without AC working and 2 stand fans and the water at the toilet 's sink is stagnant. The manager has no neither empathy or apologetic for their mistake and tried to escape the situation with no sense arguments. I did not even get a partial refund for their irresponsible behaviour. 100 % not recommended for any travellers
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1 people find it helpful
k***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 49 week(s) ago
I booked bunk beds but when I check-in, I get another room type, the receptionists said the hotel close the system already but don't know why the agency still sells it, and tell me to fixed my problem with agency only.
2 people find it helpful
A***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Sraff hotel is friendly, facilities are ok,
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1 people find it helpful
Accommodation's Reply
13 Jul 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay.We're glad you enjoyed the features and facilities of your room. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga ‍
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