Le Embassy Hotel Georgetown

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8.3
/10
Very Good
273 reviews

What Guests Say About Their Stay

Alvin K.

8.8
/ 10
A heritage boutique hotel with a high level of hospitality, I stayed in an ambassador queen room, the room was quite spacious, the bed was comfortable, the bathroom was quite large, the hot water was safe, the water pressure could still be increased. There was a small refrigerator in the room that worked well, not just any old one, and in the hallway on each floor there was also a water dispenser & ironing board, and if we brought luggage, there was a cute little elevator, although it moved slowly, so I only used this elevator when carrying luggage. I stayed 4 nights, on the 4th night the electricity in our room went out, they immediately helped us quickly. What I also liked about this hotel (perhaps what I liked most) was its location which was very close to the bus stop to the main areas of Georgetown, and only a 5-10 minute walk to Chowrasta Market.
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t***a

9.4
/ 10
A great hotel, from the lobby to the rooms to the bathrooms, everything is clean. Highly recommended.

T***n

10.0
/ 10
I had a great time here. Staff here are friendly and helpful. Though I spent only 1 night here, if I have another chance to visit Penang, I'm gonna stay here again.

J***a

9.4
/ 10
The room is exactly like the picture. It's very clean and neat. The interior is very nice. Of course, the lift is very unique. Overall, it's so nice to stay here for 2 days. Free refill water and there is an iron for sharing. The facility is so good. Very near from the bus stop.

Cenny T.

9.7
/ 10
Kamarnya bersih. Jendela ada dipasang black curtain sehingga sangat membantu saya tidur nyenyak. Staf juga ramah. Dekat cari kuliner dan ke Pasar Chowrasta. Next akan menginap di sini lagi.
In the Area
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12, Jalan Burma , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Le Embassy Hotel Le Embassy Hotel Georgetown is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Le Embassy Hotel Georgetown

12, Jalan Burma , Georgetown, Pulau Pinang, Penang, Malaysia, 10050
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Lobby Le Embassy Hotel Georgetown
Lobby 2 Le Embassy Hotel Georgetown

Discover More About Le Embassy Hotel Georgetown

Discover Le Embassy Hotel Georgetown: Your Gateway to Penang's Charm

Welcome to Le Embassy Hotel Georgetown, a delightful accommodation nestled in the heart of Penang, Malaysia. If you're seeking a comfortable and convenient base to explore the vibrant culture and rich history of Georgetown, look no further. Room rates at Le Embassy Hotel Georgetown start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Le Embassy Hotel Georgetown Location

Le Embassy Hotel Georgetown is ideally situated in the historic core of Georgetown, a UNESCO World Heritage Site. Located at 12, Jalan Burma , Georgetown, Pulau Pinang, Penang, Malaysia, 10050, the hotel offers unparalleled access to the city's most iconic landmarks and bustling street life. You'll find yourself just a short stroll from the vibrant café culture, colourful street art, and the tantalizing aromas of local hawker food that Georgetown is famous for. It's a location that truly immerses you in the authentic Penang experience, perfect for those who love to explore on foot and soak up the local atmosphere.

Le Embassy Hotel Georgetown Facilities & Services

Facilities for guests at Le Embassy Hotel Georgetown are designed to ensure a comfortable and enjoyable stay.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A refreshing outdoor swimming pool provides a perfect spot to relax and unwind.
  • The on-site fitness centre is equipped for your workout needs.
  • For families, there's a dedicated children's play area to keep the little ones entertained.
  • The hotel offers secure on-site parking, with rates at approximately $10 AUD per day, convenient for those arriving by car.
  • A 24-hour front desk is available to assist with any queries or requests.
  • Concierge services can help you plan your excursions and make reservations.

Le Embassy Hotel Georgetown Room Types

A variety of room types of Le Embassy Hotel Georgetown are available to suit every traveller's needs. Whether you're a solo adventurer, a couple on a romantic getaway, or a family exploring Penang, you'll find a comfortable haven.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable stay with modern amenities. Available as non-smoking only, with options for city views. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Suite:

    For those seeking a little extra space and luxury, the Executive Suite provides a separate living area and enhanced amenities. Enjoy city views from your room. These suites typically include a bathtub.
  • Family Room:

    Designed to accommodate families, these spacious rooms offer ample sleeping arrangements. Non-smoking and often featuring a bathtub, they are perfect for a comfortable family holiday.
Please note that all rooms at Le Embassy Hotel Georgetown are strictly non-smoking, in line with Australian hotel standards. While pet-friendly rooms are not a standard offering, it's always best to inquire directly with the hotel about specific policies for travelling with pets, as additional cleaning fees may apply.

Le Embassy Hotel Georgetown Dining & Restaurants

Le Embassy Hotel Georgetown offers a delightful culinary journey for its guests.
  • The Heritage Cafe:

    Start your day with an artisanal breakfast buffet featuring a mix of local and international flavours. Open daily from 7:00 AM to 10:30 AM. Estimated price per person for breakfast is around $20 AUD.
  • The Colonial Lounge:

    Enjoy light snacks, refreshing beverages, and a selection of local wines in a relaxed atmosphere. Open daily from 11:00 AM to 10:00 PM.

Le Embassy Hotel Georgetown Nearby Attractions and Activities

Georgetown is a treasure trove of cultural experiences and historical sites, and Le Embassy Hotel Georgetown puts you right at the centre of it all.
  • Penang Street Art:

    Wander through the charming streets and discover the famous interactive murals that have made Georgetown a global art destination.
  • Khoo Kongsi:

    Visit this magnificent Chinese clan house, a stunning example of traditional Peranakan architecture and a significant historical landmark.
  • Cheong Fatt Tze Mansion (The Blue Mansion):

    Explore this iconic indigo-blue heritage mansion, a UNESCO award-winning property offering a glimpse into Penang's opulent past.
  • Little India:

    Immerse yourself in the vibrant sights, sounds, and smells of Penang's bustling Little India, known for its colourful textiles, spices, and delicious South Indian cuisine.
  • Gurney Drive Hawker Centre:

    Indulge in a culinary adventure at this famous waterfront food court, sampling a wide array of authentic Malaysian dishes.
If you are looking for other activities around Le Embassy Hotel Georgetown, check out the best deals on Traveloka: Recommended activities in Georgetown!

How to Get to Le Embassy Hotel Georgetown from the Airport

Getting to Le Embassy Hotel Georgetown from Penang International Airport (PEN) is straightforward, with several convenient options available. The airport is approximately a 30-45 minute drive from the hotel, depending on traffic.
  • Airport Taxi:

    Metered airport taxis are readily available at the airport terminal. The estimated fare to Le Embassy Hotel Georgetown is around $30-40 AUD.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient and often cost-effective journey. Prices can vary but are generally comparable to taxis.
  • Hotel Airport Transfer:

    For a seamless arrival, you can pre-book an airport transfer service of Le Embassy Hotel Georgetown directly with the hotel. This service offers comfort and peace of mind, with prices typically starting from $50 AUD.
  • Public Bus:

    While less direct, public buses also operate from the airport to the city centre, offering a budget-friendly option. From the city centre, you can take a short taxi or ride-hailing service to the hotel.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Le Embassy Hotel Georgetown

Le Embassy Hotel Georgetown offers an exceptional experience for travellers looking to explore the magic of Penang. With its prime location, comfortable amenities, and warm hospitality, it’s the perfect choice for your next adventure.
  • Prime Location:

    Situated in the heart of historic Georgetown, offering easy access to attractions, dining, and shopping.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites to suit all needs.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness centre, and convenient on-site parking.
  • Authentic Experience:

    Immerse yourself in the local culture and vibrant atmosphere of Penang.
  • Great Value:

    Competitive room rates and special offers available.
Discover the best Room availability at Le Embassy Hotel Georgetown and start planning your trip today. For seamless Booking Le Embassy Hotel Georgetown, visit Traveloka. Book budget hotels in Penang and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Le Embassy Hotel Georgetown

Common Space Le Embassy Hotel Georgetown
Common Space
Lobby Le Embassy Hotel Georgetown
Lobby
Exterior Le Embassy Hotel Georgetown
Exterior
Bedroom Le Embassy Hotel Georgetown
Bedroom
In-room Bathroom Le Embassy Hotel Georgetown
In-room Bathroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Hotel Services

  • Concierge
  • Front desk
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Le Embassy Hotel Georgetown

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Hotel Check-In time : 3.00 pm - 10.00 pm. Front Office Schedule: 8.00 am - 10.00 pm. Please do not hesitate to contact us +04-227 6363 or WhatsApp us at +6019 222 9026 if you have any question or concern regarding check-in time.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Le Embassy Hotel Georgetown
32
Number of floors in Le Embassy Hotel Georgetown
2
Another facilities in Le Embassy Hotel Georgetown
Cable TV, Desk, Hairdryer, In-room safe, Refrigerator

Frequently asked questions about Le Embassy Hotel Georgetown

What are available facilities at Le Embassy Hotel Georgetown?
There are top facilites at Le Embassy Hotel Georgetown such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Le Embassy Hotel Georgetown?
The standard check-in time at Le Embassy Hotel Georgetown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Le Embassy Hotel Georgetown provide breakfast?
Yes, Le Embassy Hotel Georgetown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Le Embassy Hotel Georgetown?
Le Embassy Hotel Georgetown has a 3.0-star rating.
How many floors does Le Embassy Hotel Georgetown have?
Le Embassy Hotel Georgetown has 2.
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Le Embassy Hotel Georgetown reviews and ratings

8.5
Very Good
From 235 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.4

Location

9.0

Service and Facilites

8.5

People often mention about Le Embassy Hotel Georgetown
All
Bathroom (30)
Bedroom (28)
Staff Friendliness (27)
Ambiance (26)
Distance to City Center (25)
Room Space (24)
Surroundings (23)
Accessibility (23)
Hotel Area (21)
Wifi (15)
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Traveller Reviews Le Embassy Hotel Georgetown

Number of reviews per page
20
40
Customer reviews
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Check-in was easy, the staff was friendly, and the hotel was clean and comfortable. There's a restaurant next door, and there are plenty of other eateries around the hotel. It's close to Komtar. I'll be back again sometime.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good hotel, good location, close to Chawrasta Market, close to UNESCO heritage site, surrounded by food stalls.
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P***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 6 week(s) ago
From the first day of check-in, I arrived half an hour early and the staff let me check in right away. However, they seemed to overcharge me for tax, stating it was 12 ringgit per night. I stayed for 3 days and 2 nights, so it should have been 24 ringgit per night, but the staff insisted on 36 ringgit. No matter how I explained it, they wanted 36 ringgit, so I paid to avoid further problems. Once I got to the room, I could understand the mold on the ceiling and walls, but the refrigerator was incredibly dirty, with dried yellow stains on the tray inside, like it had never been cleaned. I almost vomited. The bedsheets also had unknown stains. Even with the air conditioner set to the lowest temperature of 17 degrees, it wasn't cool at all. When I went to take a shower (at 3 pm), the water was extremely hot, even though I wasn't using the warm water function. It felt like I was being scalded, and I couldn't continue showering. It was probably because the water tank was exposed to the sun on the rooftop. When I tried to turn on the sink tap to brush my teeth, the drain was clogged. I called staff to come and check it. They tried to turn the tap on and off to push the blockage down, but they should have just opened it and removed the blockage. In short, it seemed to be fixed, but after the staff left, it clogged again, even though I was only using plain water. I didn't throw anything away, so I reluctantly slept there for one night (even though the air conditioning wasn't working). I woke up early, went sightseeing, and returned in the afternoon. When I opened the room, it hadn't been cleaned. The bedsheets, towels, and bath mats were still there; they hadn't been changed. For the three days and two nights I stayed, they used the same things from the first day. The room wasn't soundproof either; I could hear doors slamming constantly, and I could hear everything anyone said in the hallway. In the middle of the night, the sound of cars passing in front of the hotel was so loud it penetrated the windows. I probably won't stay there again because the only good thing about this hotel is the fast Wi-Fi.
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K***l
icon-origin-TRAVELOKA
5.4
/10
Reviewed 6 week(s) ago
Let's start with the good thing: the location is quite central and pretty close to the main attractions. The reception staff are friendly and helpful. On the other side, the room is not really soundproof; you can clearly hear people talking from other rooms, and the cleanliness is the worst part of this hotel. When we checked in, we found some leftover beer from previous guests that the hotel didn't even bother to clean up. Our room was quite dusty, and they didn't clean our room unless we asked them. Even when we asked them to clean, they didn't change our bedsheets/pillowcases. They didn't even bother to tidy up the bed. There was still some trash on the floor, so I doubt they vacuumed it properly. We found mold in the bathroom too. I don't want to sound ungrateful, but really, the cleanliness is something this hotel needs to step up! And the cleaning team/employees need to work properly. I'm sure the hotel used to be great in the old days, but for now, I couldn't recommend this hotel, unfortunately.
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A***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
The location is great, but many of the rooms are broken. The faucets leak, the water is low, and the staff is dirty. The staff is also unfriendly. We stayed there for three nights, and not a single staff member smiled back.
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C***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
The electric kettle and mirror were dusty. The bathroom was dirty, and the drain was very slow. The sink drain was very slow. For this size of hotel, it was worse than other apartments or small hotels. There were no amenities provided, nor were there coffee, tea, and sugar refills. It was like staying in a guesthouse. The home-made elevator was very slow. The room was not soundproof and very noisy.
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William T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good location, good room, good vibe.
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Each floor has a water dispenser, you can refill your drinking water, so you don't need to buy it outside.
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I***N
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel is nice, very strategic location and you could easily find good food and stores nearby. One of the recommended hotels while visiting Penang! The elevator was unique 😄 but still okay.
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N***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The room wasn't cleaned, and the shower was broken.
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Alvin K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
A heritage boutique hotel with a high level of hospitality, I stayed in an ambassador queen room, the room was quite spacious, the bed was comfortable, the bathroom was quite large, the hot water was safe, the water pressure could still be increased. There was a small refrigerator in the room that worked well, not just any old one, and in the hallway on each floor there was also a water dispenser & ironing board, and if we brought luggage, there was a cute little elevator, although it moved slowly, so I only used this elevator when carrying luggage. I stayed 4 nights, on the 4th night the electricity in our room went out, they immediately helped us quickly. What I also liked about this hotel (perhaps what I liked most) was its location which was very close to the bus stop to the main areas of Georgetown, and only a 5-10 minute walk to Chowrasta Market.
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1 people find it helpful
Kanyanun K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good price. The front desk staff are Indian but easy to communicate with. The room is okay.
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j***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
Won't even stay here even if it's free. Dusty everywhere in the room and hotel area. Smelly bathroom, stains everywhere, never brushed the floor, clogged sink. All staff are friendly and helpful, probably the management doesn't train how to properly clean the room and hotel area. Horror.
2 people find it helpful
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Great hotel in the city center
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M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 13 week(s) ago
Cozy and classy industrial style decor. Parking limited but getting a meal near the hotel was easy and walkable. The towel and bed linen had hair on it even before use.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
friendly staff, nice location
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eko f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Best hotel in Georgetown, reasonable price, close to everywhere, free bus stop is also close.
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1 people find it helpful
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The location is great. Very strategic, easy to go anywhere
2 people find it helpful
A***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
I have told the staff that we would go out that day, so please clean up our room. Until we got back at night, I was so surprised that our room was still untidy. I didn't complain because we were so tired that day. For the staff, please listen carefully to your guests. Thanks.
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C***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 14 week(s) ago
The location is great, but the room was terrible. The towels were very dirty, the shower was broken, the bidet was broken, and the air conditioner couldn't be adjusted. When I told the staff, they just said that's all that was working and there was nothing they could do.
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Number of reviews per page
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40

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Exterior 4 Le Embassy Hotel Georgetown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 235 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.4

Location

9.0

Service and Facilites

8.5

People often mention about Le Embassy Hotel Georgetown
All
Bathroom (30)
Bedroom (28)
Staff Friendliness (27)
Ambiance (26)
Distance to City Center (25)
Room Space (24)
Surroundings (23)
Accessibility (23)
Hotel Area (21)
Wifi (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Le Embassy Hotel Georgetown

Number of reviews per page
20
40
Customer reviews
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Check-in was easy, the staff was friendly, and the hotel was clean and comfortable. There's a restaurant next door, and there are plenty of other eateries around the hotel. It's close to Komtar. I'll be back again sometime.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good hotel, good location, close to Chawrasta Market, close to UNESCO heritage site, surrounded by food stalls.
Find this review helpful?
P***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 6 week(s) ago
From the first day of check-in, I arrived half an hour early and the staff let me check in right away. However, they seemed to overcharge me for tax, stating it was 12 ringgit per night. I stayed for 3 days and 2 nights, so it should have been 24 ringgit per night, but the staff insisted on 36 ringgit. No matter how I explained it, they wanted 36 ringgit, so I paid to avoid further problems. Once I got to the room, I could understand the mold on the ceiling and walls, but the refrigerator was incredibly dirty, with dried yellow stains on the tray inside, like it had never been cleaned. I almost vomited. The bedsheets also had unknown stains. Even with the air conditioner set to the lowest temperature of 17 degrees, it wasn't cool at all. When I went to take a shower (at 3 pm), the water was extremely hot, even though I wasn't using the warm water function. It felt like I was being scalded, and I couldn't continue showering. It was probably because the water tank was exposed to the sun on the rooftop. When I tried to turn on the sink tap to brush my teeth, the drain was clogged. I called staff to come and check it. They tried to turn the tap on and off to push the blockage down, but they should have just opened it and removed the blockage. In short, it seemed to be fixed, but after the staff left, it clogged again, even though I was only using plain water. I didn't throw anything away, so I reluctantly slept there for one night (even though the air conditioning wasn't working). I woke up early, went sightseeing, and returned in the afternoon. When I opened the room, it hadn't been cleaned. The bedsheets, towels, and bath mats were still there; they hadn't been changed. For the three days and two nights I stayed, they used the same things from the first day. The room wasn't soundproof either; I could hear doors slamming constantly, and I could hear everything anyone said in the hallway. In the middle of the night, the sound of cars passing in front of the hotel was so loud it penetrated the windows. I probably won't stay there again because the only good thing about this hotel is the fast Wi-Fi.
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K***l
icon-origin-TRAVELOKA
5.4
/10
Reviewed 6 week(s) ago
Let's start with the good thing: the location is quite central and pretty close to the main attractions. The reception staff are friendly and helpful. On the other side, the room is not really soundproof; you can clearly hear people talking from other rooms, and the cleanliness is the worst part of this hotel. When we checked in, we found some leftover beer from previous guests that the hotel didn't even bother to clean up. Our room was quite dusty, and they didn't clean our room unless we asked them. Even when we asked them to clean, they didn't change our bedsheets/pillowcases. They didn't even bother to tidy up the bed. There was still some trash on the floor, so I doubt they vacuumed it properly. We found mold in the bathroom too. I don't want to sound ungrateful, but really, the cleanliness is something this hotel needs to step up! And the cleaning team/employees need to work properly. I'm sure the hotel used to be great in the old days, but for now, I couldn't recommend this hotel, unfortunately.
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A***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
The location is great, but many of the rooms are broken. The faucets leak, the water is low, and the staff is dirty. The staff is also unfriendly. We stayed there for three nights, and not a single staff member smiled back.
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C***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
The electric kettle and mirror were dusty. The bathroom was dirty, and the drain was very slow. The sink drain was very slow. For this size of hotel, it was worse than other apartments or small hotels. There were no amenities provided, nor were there coffee, tea, and sugar refills. It was like staying in a guesthouse. The home-made elevator was very slow. The room was not soundproof and very noisy.
Read More
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William T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good location, good room, good vibe.
Find this review helpful?
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Each floor has a water dispenser, you can refill your drinking water, so you don't need to buy it outside.
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I***N
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel is nice, very strategic location and you could easily find good food and stores nearby. One of the recommended hotels while visiting Penang! The elevator was unique 😄 but still okay.
Find this review helpful?
N***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The room wasn't cleaned, and the shower was broken.
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Alvin K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
A heritage boutique hotel with a high level of hospitality, I stayed in an ambassador queen room, the room was quite spacious, the bed was comfortable, the bathroom was quite large, the hot water was safe, the water pressure could still be increased. There was a small refrigerator in the room that worked well, not just any old one, and in the hallway on each floor there was also a water dispenser & ironing board, and if we brought luggage, there was a cute little elevator, although it moved slowly, so I only used this elevator when carrying luggage. I stayed 4 nights, on the 4th night the electricity in our room went out, they immediately helped us quickly. What I also liked about this hotel (perhaps what I liked most) was its location which was very close to the bus stop to the main areas of Georgetown, and only a 5-10 minute walk to Chowrasta Market.
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1 people find it helpful
Kanyanun K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good price. The front desk staff are Indian but easy to communicate with. The room is okay.
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j***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
Won't even stay here even if it's free. Dusty everywhere in the room and hotel area. Smelly bathroom, stains everywhere, never brushed the floor, clogged sink. All staff are friendly and helpful, probably the management doesn't train how to properly clean the room and hotel area. Horror.
2 people find it helpful
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Great hotel in the city center
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M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 13 week(s) ago
Cozy and classy industrial style decor. Parking limited but getting a meal near the hotel was easy and walkable. The towel and bed linen had hair on it even before use.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
friendly staff, nice location
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eko f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Best hotel in Georgetown, reasonable price, close to everywhere, free bus stop is also close.
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The location is great. Very strategic, easy to go anywhere
2 people find it helpful
A***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
I have told the staff that we would go out that day, so please clean up our room. Until we got back at night, I was so surprised that our room was still untidy. I didn't complain because we were so tired that day. For the staff, please listen carefully to your guests. Thanks.
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C***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 14 week(s) ago
The location is great, but the room was terrible. The towels were very dirty, the shower was broken, the bidet was broken, and the air conditioner couldn't be adjusted. When I told the staff, they just said that's all that was working and there was nothing they could do.
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