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Overall Ratings & Reviews GM Hotel Kuantan

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Traveloka (90)

Other sources (9)

8.2

Very Good

From 90 reviews

Provided by travellers on

Cleanliness

8.4

Room Comfort

8.4

Meal

7.5

Location

8.2

Service and Facilites

8.4

People often mention about GM Hotel Kuantan

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Room Space (4)

Bedroom (4)

Hotel Area (4)

Distance to City Center (3)

Accessibility (3)

Bathroom (3)

Staff Friendliness (2)

Check-in/out Time (2)

Surroundings (1)

Family Friendly (1)

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Traveller Reviews GM Hotel Kuantan

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Customer reviews

h***r

8.2

/10

Reviewed 1 week(s) ago

Everything was good. But my room was close to the main road, so it was a bit noisy.

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Accommodation's Reply

20 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear that your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

Z***L

Business

8.1

/10

Reviewed 4 week(s) ago

Hotel building located at a sharp corner.

1 people find it helpful

Accommodation's Reply

16 Sep 2025

Thank you for your review! We're so glad you enjoyed your stay. Hope to see you again soon! Warm regards, Fika GM Hotel Kuantan

A***q

Business

9.4

/10

Reviewed 14 week(s) ago

Good value for money and great location

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Accommodation's Reply

16 Sep 2025

Thank you for the great review! We're grateful for your stay and hope to see you again soon.🥰 Warm regards, Fika GM Hotel Kuantan

AUSAMAH D. M. D.

Business

8.8

/10

Reviewed 20 week(s) ago

Strategic location near food stalls, comfortable and clean environment.

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Accommodation's Reply

16 Sep 2025

Thank you for taking the time to leave us a review. We're happy to now you had a great experience! Your support means a lot. See you next time 😀 Warm regards, Fika GM Hotel Kuantan

E***h

Business

7.8

/10

Reviewed 32 week(s) ago

Very noisy, can hear everything, noisy vehicles until midnight. Never repeat this hotel again. Not suitable if got baby

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Accommodation's Reply

17 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, especially those with babies. We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

r***d

Leisure

8.1

/10

Reviewed 48 week(s) ago

Good stay and value for money.

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Accommodation's Reply

16 Sep 2025

Thank for your positive feedback! We're always here to make your stay comfortable and enjoyable. Warm regards, Fika GM Hotel Kuantan

fatin a. m. r.

9.1

/10

Reviewed 74 week(s) ago

Hotel bersih. Toilet bersih. Air kuat. Bilik selesa. Dekat lobi ada mesin basuh n dryer, ada water dispenser. Luar hotel nampak biasa, tapi dalam memuaskan. Alhamdulillah. Saya biasa tidur di GM Hotel kalau ada majlis di Kuantan. Recommended 👍🏼

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Fatin A. M. R.

9.4

/10

Reviewed 91 week(s) ago

Sangat selesa. Kemudahan lengkap. Bilik bersih. Cuma air shower agak perlahan. This is my 2nd time staying in GM Hotel Kuantan. Keep it up!

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Mohd a.

6.1

/10

Reviewed 113 week(s) ago

Business suit la sangat, masuk-masuk air toilet tak de rupanya kena onkan kat main stop cock sebab bocor sana sini. Mandi air banjir sebab lubang air sumbat. Parking pun sikit, park depan kedai pagi-pagi kena alihkan kereta sebab lori hantar barang ke kedai. Bantal dah lah nipis, 1 je plak tu, carpet berbau, indah kabar dari rupanya.

1 people find it helpful

Wee Y. L.

6.5

/10

Reviewed 125 week(s) ago

Book two room but one of the room not sure the water pump is above or what, whole night the pump very noisy and unable to sleep well due to the noise. The room was okay just the noise pollution.

2 people find it helpful

Lina M.

9.7

/10

Reviewed 125 week(s) ago

Good hotel to Stay. Recomended.

1 people find it helpful

Nur S. B. A.

8.5

/10

Reviewed 126 week(s) ago

Hotel is clean and the staff is really friendly.

6 people find it helpful

Prisilla L. S. M.

8.5

/10

Reviewed 132 week(s) ago

Room is noisy. Facing to main road, but easy to find. The water is leaking. Design is good. Must bring own toiletries. Only provide towel.

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azman a. y.

8.5

/10

Reviewed 134 week(s) ago

This will be my favorite hotel when I travel to kuantan for work.

3 people find it helpful

lim k. c.

6.3

/10

Reviewed 134 week(s) ago

1. Room table led lamp is loosely hanging by the wall and not working. 2. I have paid Rm3 during booking via taveloka. At the reception, we are required to pay deposit Rm50 and another Rm3 for tax. (No receipt provided) 3 hotel parking lots are occupied by non customers. Customer from nearby restaurants parked his car and walked to restaurant depriving hotel customer the parking facility. 4. Hotel provides 2 packets of coffee and 2 cups. But there are no spoons to stir the coffee powder.

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azman a. y.

9.7

/10

Reviewed 137 week(s) ago

Surprisingly good. At first I was skeptical because the are was surrounded by many foreign worker, almost like lebuh ampang in Kuala Lumpur. But the hotel was clean and spacious. I extended one more night and was given a discount. Thanks.

2 people find it helpful

Hazim A.

8.8

/10

Reviewed 143 week(s) ago

Best hotel in Kuantan. Strategic location in the middle of town.

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Rabiatutadawiah M.

6.0

/10

Reviewed 164 week(s) ago

Pressure pressure so slow, water dripping noisy. Room telephone cannot function.

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intan s.

8.6

/10

Reviewed 168 week(s) ago

Bilik ok as expertise👌🏻 Parking senang jumpa, dekat dengan bandar.👎🏻 Cuma bising sangat-sangta, lorong belakang bising dengan she, pukul 2 pagi bising entah apa-apa, pukul 8 pagi ada orang ketuk pintu.

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Shahrizat A.

9.7

/10

Reviewed 169 week(s) ago

Great hotel, reception is spacious, clean and staffs are very attentive. There are elevator to upper floor. Our Room is spacious and clean. Beds was queen size and single size. The bed is very comfy and the pillow is very good quality. Bedding and towel is clean. Toilet is clean and feels like expensive toilet. Only complaints are the toilet is a bit dim and water pressure is low. Overall is was a great experience and definitely will stay here again.

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