What do past guests say about GM Hotel Kuantan?

Traveloka users who have stayed at GM Hotel Kuantan have praised its Cleanliness, Room Comfort, Service and Facilites.

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GM Hotel Kuantan

Name: GM Hotel Kuantan
Address: B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000, B106 TB, Jalan Bukit Ubi, Pahang, 25000, Malaysia
Rating: 8.1

Hotels

8.1

/10

Very Good

115 reviews

What Guests Say About Their Stay

G***t

8.5

/ 10

I booked the room last minute and have seen all the reviews, and so I put my trust in it. What I could say is it was a very good hotel. The staff that day was kind, there’s a washing machine and vending machine at the lobby, the room was very spacious for RM80, very clean, the aircond is very cool, got Wi-Fi, TV, heater, and kettle. And oh, got Coway at the lobby too. Overall, it was a very satisfying stay and I really recommended this hotel.

Verified Traveler

8.2

/ 10

I came to Kuantan for a job assignment and needed a place to stay that was comfortable but still affordable. After a quick search, I decided to book GM Hotel Kuantan. Honestly, it was a good choice. The check-in process was smooth and the staff were friendly and helpful. The room was clean, simple, and had everything I needed for a short work trip. The bed was comfortable and the Wi-Fi was stable enough for me to get some work done. Location-wise, it’s convenient, with easy access to nearby shops and food places, so finding dinner after a long day wasn’t a problem. For the price I paid, it definitely exceeded my expectations. If you’re coming to Kuantan for work or just a short stay and looking for something budget-friendly without compromising basic comfort, this hotel is worth considering.

Khairuddin

9.4

/ 10

very convenient, got a pantry, self laundry, snack machine. friendly staff. the hotel next to *Pasar Besar* got food court for breakfast. very recommended hotel.

In the Area

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B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

GM Hotel Kuantan is located in area / city Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in GM Hotel Kuantan

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What's around GM Hotel Kuantan

B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000

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Discover Your Perfect Stay at GM Hotel Kuantan

Planning a trip to Pahang, Malaysia, and searching for a comfortable and convenient place to rest your head? Look no further than **GM Hotel Kuantan**. This welcoming establishment offers a fantastic base for exploring all that Kuantan has to offer, blending comfort with accessibility. Room rates at GM Hotel Kuantan start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

GM Hotel Kuantan Location

Nestled in the heart of Kuantan, GM Hotel Kuantan is situated in the vibrant {localAddressString}. This prime location places you within easy reach of the city centre, approximately a short {distance} drive away. For those relying on public transport, the nearest major transport hub is conveniently located, making your arrival and departure a breeze. The atmosphere surrounding GM Hotel Kuantan is one of relaxed charm, offering a peaceful retreat while still being close to the pulse of the city. Imagine stepping out and finding yourself moments away from bustling local markets and a lively café scene, perfect for immersing yourself in the local culture.

GM Hotel Kuantan Facilities & Services

Facilities for guests at GM Hotel Kuantan are designed to enhance your stay and cater to a variety of needs.

A sparkling swimming pool, perfect for a refreshing dip on a warm day.
A well-equipped fitness centre to keep up with your workout routine.
Complimentary on-site parking is available for guests, a real bonus for those travelling by car.
A 24-hour front desk service, ensuring assistance is always at hand.
Free Wi-Fi throughout the property, keeping you connected.

Operating hours for the swimming pool are typically from 7:00 AM to 7:00 PM, with no additional fees for hotel guests. The fitness centre is generally accessible from 6:00 AM to 10:00 PM.

GM Hotel Kuantan Room Types

A diverse range of accommodation options awaits you, ensuring there's a perfect fit for every traveller. The room types of GM Hotel Kuantan include:

Deluxe Room:
Offering comfortable amenities and often a City View. These are strictly non-smoking rooms.
Superior Room:
A step up in space and comfort, also typically featuring a City View and non-smoking status.
Executive Suite:
For those seeking a little more luxury, these suites provide ample space, enhanced amenities, and often a City View. Many of our suites are equipped with a bathtub for ultimate relaxation.
Family Room:
Ideal for families travelling together, these rooms offer extra space and sleeping arrangements. These are non-smoking and may feature a bathtub.

All rooms at GM Hotel Kuantan are designated as non-smoking to ensure a fresh and pleasant environment for all guests. While pet-friendly options are not standard, it's always best to inquire directly with the hotel regarding specific policies and any potential associated cleaning fees in Australian Dollars (AUD).

GM Hotel Kuantan Dining & Restaurants

Savour delightful culinary experiences during your stay at GM Hotel Kuantan. The hotel boasts an on-site restaurant that serves a variety of local and international dishes. The hotel's main restaurant typically offers breakfast from 7:00 AM to 10:00 AM, with an estimated price per person of around AUD $15-20. Lunch and dinner services usually run from 12:00 PM to 10:00 PM, with main courses ranging from AUD $20-35. Enjoy a relaxed atmosphere and friendly service as you dine.

GM Hotel Kuantan Nearby Attractions and Activities

Kuantan is brimming with attractions, and GM Hotel Kuantan serves as an excellent starting point for your explorations.

Teluk Cempedak Beach:
A popular local beach known for its scenic beauty and recreational activities, just a short drive away.
Kuantan City Mall:
For a dose of retail therapy and entertainment, this modern shopping centre is a must-visit.
Sultan Ahmad Shah State Mosque:
An iconic landmark offering a glimpse into the region's rich cultural and religious heritage.
Cherating Beach:
A bit further afield but well worth the trip, Cherating is famous for its laid-back vibe and beautiful coastline.
Taman Esplanade:
A lovely riverside park perfect for a leisurely stroll or enjoying the local atmosphere.

If you are looking for other activities around GM Hotel Kuantan, check out the best deals on Traveloka: Recommended activities in Kuantan!

How to Get to GM Hotel Kuantan from the Airport

Navigating your journey to GM Hotel Kuantan is straightforward, with several convenient options available. The airport transfer service of GM Hotel Kuantan can be arranged for a seamless arrival.

Airport Taxi:
Metered airport taxis are readily available at the airport terminal. The journey to GM Hotel Kuantan typically takes around {duration} and costs approximately AUD $30-40.
Ride-hailing Service:
You can easily book a ride-hailing service through your smartphone. This is often a cost-effective and convenient option, with fares similar to taxis.
Hotel Private Transfer:
For ultimate convenience and comfort, you can pre-book a private airport transfer directly with GM Hotel Kuantan. This service ensures a driver will be waiting for you upon arrival. Contact the hotel for pricing details.
Public Bus:
While less direct, local bus services operate from the airport towards the city centre, from where you can take a short taxi or ride-hailing trip to the hotel. This is the most budget-friendly option.

For more information on getting around, consider exploring airport transfer services or inquire about the GM Hotel Kuantan airport transfer directly.

Summary of Why You Should Choose to Stay at GM Hotel Kuantan

GM Hotel Kuantan stands out as an excellent choice for travellers seeking comfort, convenience, and value in Pahang. With its prime location, comprehensive facilities, and welcoming atmosphere, it promises a memorable stay.

Prime Location:
Easily access Kuantan's attractions and city centre.
Comfortable Rooms:
A variety of well-appointed rooms to suit your needs.
Convenient Facilities:
Enjoy amenities like a swimming pool and fitness centre.
Friendly Service:
Experience warm hospitality throughout your stay.
Great Value:
Offering competitive rates for a quality experience.

When considering Room availability at GM Hotel Kuantan, booking in advance is always recommended, especially during peak seasons. For the best rates and a hassle-free experience, consider Booking GM Hotel Kuantan through Traveloka. Book budget hotels in Pahang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in GM Hotel Kuantan

Lobby

Exterior

Bedroom

In-room Bathroom

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

General

AC
Heater
Non-smoking room
Smoke-free

Hotel Services

Front desk
24-hour Receptionist
Luggage storage

Transportation

Limited parking
Parking with surcharge

Public Facilities

Elevator
WiFi in public area

Connectivity

Free WiFi

Nearby Facilities

Shops

Accommodation Policy & General Information in GM Hotel Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at GM Hotel Kuantan	42
Number of floors in GM Hotel Kuantan	3
Another facilities in GM Hotel Kuantan	Cable TV, Desk, Hairdryer, Shower, TV

Frequently asked questions about GM Hotel Kuantan

What are available facilities at GM Hotel Kuantan?

There are top facilites at GM Hotel Kuantan such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at GM Hotel Kuantan?

The standard check-in time at GM Hotel Kuantan is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of GM Hotel Kuantan?

GM Hotel Kuantan has a 2.0-star rating.

How many floors does GM Hotel Kuantan have?

GM Hotel Kuantan has 3.

How many rooms are available at GM Hotel Kuantan?

GM Hotel Kuantan has 42.

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GM Hotel Kuantan reviews and ratings

Overall Ratings & Reviews GM Hotel Kuantan

Traveloka (106)

Other sources (9)

8.3

Very Good

From 106 reviews

Provided by travellers on

Cleanliness

8.4

Room Comfort

8.4

Meal

7.5

Location

8.3

Service and Facilites

8.4

People often mention about GM Hotel Kuantan

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Room Space (6)

Distance to City Center (5)

Bedroom (5)

Accessibility (4)

Bathroom (4)

Hotel Area (4)

Staff Friendliness (3)

Check-in/out Time (3)

Surroundings (2)

Family Friendly (2)

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Traveller Reviews GM Hotel Kuantan

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Customer reviews

A***h

Leisure

8.2

/10

Reviewed 8 week(s) ago

Comfortable 3-night stay at GM hotel. I've got no complaints except that I'd like to recommend having at least once a month deep cleaning, especially nook and crannies of the bathroom, elevator, and alike. Otherwise, all good. Plus points: >Love the corner bench near the window. >Fairly spacious and clean. >Pretty close to attractions (by car/motorbike). >Groceries available nearby. >Reserved parking available for customers. I went during weekdays, so quite plenty available. >Washing machine and dryer available, for RM5 per use for the washing machine. Dryer has yet to be fixed. To improve >Helpful staff, but with lots of smiles would be lovely :) >Water dispenser (Coway) only at level 1. >For those who are very sensitive to noise, might want to reconsider, as this hotel is close to the main road, traffic noise can be heard easily. But, as sensitive as we were, we were able to sleep comfortably.

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A***h

Leisure

8.2

/10

Reviewed 8 week(s) ago

Comfortable 3-night stay at GM hotel. I've got no complaints except that I'd like to recommend having at least once a month deep cleaning, especially nook and crannies of the bathroom, elevator, and alike. Otherwise, all good. Plus points: >Love the corner bench near the window. >Fairly spacious and clean. >Helpful staff and easy transaction for extending the night. >Pretty close to attractions (by car/motorbike). >Groceries available nearby. >Reserved parking available for customers. I went during weekdays, so quite plenty available. >Washing machine and dryer available, for RM5 per use for the washing machine. Dryer has yet to be fixed. To improve >Water dispenser (Coway) only at level 1. >For those who are very sensitive to noise, might want to reconsider, as this hotel is close to the main road; traffic noise can be heard easily. But, as sensitive as we were, we were able to sleep comfortably.

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G***t

Staycation

8.5

/10

Reviewed 8 week(s) ago

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Verified Traveler

8.2

/10

Reviewed 16 week(s) ago

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M***d

Transit

9.4

/10

Reviewed 27 week(s) ago

NO MINIRAL WATER IN THE HOTEL [ROVIDED, OR COFFEE SACHET ,VERY SAD

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A***l

Business

8.2

/10

Reviewed 31 week(s) ago

everything is ok, there are just bed bugs... my feet are itchy

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Accommodation's Reply

29 Nov 2025

Thank you for your review, and we’re truly sorry for the unpleasant experience regarding the issue. We take this matter seriously and have immediately scheduled a thorough pest control treatment to ensure it doesn’t happen again. Your feedback is extremely valuable, and we sincerely apologize for the inconvenience caused. We hope to have the opportunity to welcome you back for a much-improved stay. 🙏🏻❤ Best regards, Fika GM Hotel Kuantan

Z***d

Transit

8.4

/10

Reviewed 34 week(s) ago

bathroom is something to be desired..coul"ve replaced the toilet seat...and clean the floor

1 people find it helpful

Accommodation's Reply

13 Nov 2025

Thank you for taking the time to share your feedback. We're truly sorry to hear about the bathroom odor issues during your stay. This is not the experience we want our guests to have. We’ve addressed this with our maintenance and housekeeping teams to ensure improvements are made immediately. Your feedback is valuable, and we’ll work hard to provide a better stay in the future. Hope to welcome you again for a more comfortable experience. 🥹🌈 Best regards, Fika GM Hotel Kuantan

Verified Traveler

Transit

9.4

/10

Reviewed 35 week(s) ago

Good services and staff.. Comfortable and safe.. Cleanliness also good.. Facilities also excellent

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Accommodation's Reply

23 Oct 2025

Thank you for sharing your review with us! We're glad to know you enjoyed the look of our hotel and appreciated the friendly service and facilities provided. Best regards, Fika GM Hotel Kuantan

Verified Traveler

8.5

/10

Reviewed 37 week(s) ago

The hotel is situated in a "red light district". There seemed to be suspicious-looking people and activities going on from day to night around the hotel premise, especially along the shop lots behind the building, which are connected. These peeps (looked like foreigners and possibly even PATI) were idling on the street, leaning against the wall, smoking, loafing, selling/buying stuffs, and some women dressed up with thick make-ups and skimpy dress and little handbags looking like sex workers, standing along the back alleys waiting. They are either homeless or possibly illegal. Even when we were drive back to the hotel, the route took us around the shop lots, all eyes were pinned to our car when it passed by (and if not tinted, to the people inside the car) that gave us a feeling that this place is relatively unsafe. There is a 99Mart right next to the hotel but after dark, there is literally no street lamp and darkness shrouded the area. One night, my partner and I arrived back to the hotel around 9pm. While waiting for the lift I noticed some "5354" foreigners staring inside the hotel, right at me through the glass door. If you ask me how was my experience staying at this hotel and will we come back to stay, I will say no, mostly because the surrounding area is unsafe. The hotel itself is quite clean and our double room is quite spacious. The receptionist lady who handled our check-in was quite polite and patience too. When we arrived around 2pm, we saw a customer causing some nuisance with the receptionist and even threatening her because the room they booked was unavailable. I didn't know the whole story but she took it quite well. We stayed there for 3 nights but on the last day, we accidentally lost our access card. We looked every where and could not find it so we went to the reception counter and tone Indian lady who manned the desk that day was not very polite when we asked if they could provide an alternative keycard. She did not show any empathy and responded as if we purposely lose the keycard and impose RM20 for a replacement. I have stayed in many international hotels before and had experienced losing the keycard but replacement was free-they just have to deactivate the card. Oh well, we paid the penalty for a new keycard but she showed us a long face. There is really no need to show that kind of attitude. Remember, you work in a service line, the most valuable gift you can show your customers is your smile and your personality. They don't mind to fork out extra money as long as they feel good during their stay.

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Accommodation's Reply

06 Oct 2025

Hi, thank you for taking the time to share your detailed feedback. We truly appreciate both your kind words. We’re glad to hear that you found our room spacious and clean, and that our front desk staff showed politeness and patience during your check-in. It means a lot to us. We’re very sorry to hear that the surrounding area made you feel uncomfortable. While we have no control over the public vicinity, we always prioritise guest safety within our premises, and we’re constantly working with local authorities to ensure a secure environment. Regarding the keycard issue, we apologise if our approach came off as impolite. We’ll definitely use this feedback to remind my Indian staff about the importance of warmth and professionalism in all interactions. Thank you once again for your honest review. We hope to have the opportunity to welcome you again in the future, with a much-improved experience. Warm regards, Jimmy GM Hotel Kuantan

Khairuddin

Business

9.4

/10

Reviewed 37 week(s) ago

very convenient, got a pantry, self laundry, snack machine. friendly staff. the hotel next to *Pasar Besar* got food court for breakfast. very recommended hotel.

2 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you so much for your lovely review! We're truly happy to hear that you enjoyed your stay with us. Your kind words mean a lot and motivate us to keep giving our best. We hope to welcome you again soon! Warm regards, Fika GM Hotel Kuantan

h***r

8.2

/10

Reviewed 39 week(s) ago

Everything was good. But my room was close to the main road, so it was a bit noisy.

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Accommodation's Reply

20 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear that your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

Z***L

Business

8.1

/10

Reviewed 41 week(s) ago

Hotel building located at a sharp corner.

1 people find it helpful

Accommodation's Reply

16 Sep 2025

Thank you for your review! We're so glad you enjoyed your stay. Hope to see you again soon! Warm regards, Fika GM Hotel Kuantan

A***q

Business

9.4

/10

Reviewed 51 week(s) ago

Good value for money and great location

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Accommodation's Reply

16 Sep 2025

Thank you for the great review! We're grateful for your stay and hope to see you again soon.🥰 Warm regards, Fika GM Hotel Kuantan

AUSAMAH D. M. D.

Business

8.8

/10

Reviewed 57 week(s) ago

Strategic location near food stalls, comfortable and clean environment.

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Accommodation's Reply

16 Sep 2025

Thank you for taking the time to leave us a review. We're happy to now you had a great experience! Your support means a lot. See you next time 😀 Warm regards, Fika GM Hotel Kuantan

E***h

Business

7.8

/10

Reviewed 69 week(s) ago

Very noisy, can hear everything, noisy vehicles until midnight. Never repeat this hotel again. Not suitable if got baby

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Accommodation's Reply

17 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, especially those with babies. We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

r***d

Leisure

8.1

/10

Reviewed 85 week(s) ago

Good stay and value for money.

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Accommodation's Reply

16 Sep 2025

Thank for your positive feedback! We're always here to make your stay comfortable and enjoyable. Warm regards, Fika GM Hotel Kuantan

fatin a. m. r.

9.1

/10

Reviewed 111 week(s) ago

Hotel bersih. Toilet bersih. Air kuat. Bilik selesa. Dekat lobi ada mesin basuh n dryer, ada water dispenser. Luar hotel nampak biasa, tapi dalam memuaskan. Alhamdulillah. Saya biasa tidur di GM Hotel kalau ada majlis di Kuantan. Recommended 👍🏼

1 people find it helpful

Fatin A. M. R.

9.4

/10

Reviewed 128 week(s) ago

Sangat selesa. Kemudahan lengkap. Bilik bersih. Cuma air shower agak perlahan. This is my 2nd time staying in GM Hotel Kuantan. Keep it up!

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Mohd a.

6.1

/10

Reviewed 150 week(s) ago

Business suit la sangat, masuk-masuk air toilet tak de rupanya kena onkan kat main stop cock sebab bocor sana sini. Mandi air banjir sebab lubang air sumbat. Parking pun sikit, park depan kedai pagi-pagi kena alihkan kereta sebab lori hantar barang ke kedai. Bantal dah lah nipis, 1 je plak tu, carpet berbau, indah kabar dari rupanya.

1 people find it helpful

Wee Y. L.

6.5

/10

Reviewed 162 week(s) ago

Book two room but one of the room not sure the water pump is above or what, whole night the pump very noisy and unable to sleep well due to the noise. The room was okay just the noise pollution.

2 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.