What do past guests say about GM Hotel Kuantan?

Traveloka users who have stayed at GM Hotel Kuantan have praised its Cleanliness, Room Comfort, Service and Facilites.

AUD | EN

Explore

Support

Search Hotels

GM Hotel Kuantan

Name: GM Hotel Kuantan
Address: B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000, B106 TB, Jalan Bukit Ubi, Pahang, 25000, Malaysia
Rating: 8.1

Hotels

Finding rooms for you...

8.1

/10

Very Good

118 reviews

What Guests Say About Their Stay

G***t

8.5

/ 10

I booked the room last minute and have seen all the reviews, and so I put my trust in it. What I could say is it was a very good hotel. The staff that day was kind, there’s a washing machine and vending machine at the lobby, the room was very spacious for RM80, very clean, the aircond is very cool, got Wi-Fi, TV, heater, and kettle. And oh, got Coway at the lobby too. Overall, it was a very satisfying stay and I really recommended this hotel.

Verified Traveler

8.2

/ 10

I came to Kuantan for a job assignment and needed a place to stay that was comfortable but still affordable. After a quick search, I decided to book GM Hotel Kuantan. Honestly, it was a good choice. The check-in process was smooth and the staff were friendly and helpful. The room was clean, simple, and had everything I needed for a short work trip. The bed was comfortable and the Wi-Fi was stable enough for me to get some work done. Location-wise, it’s convenient, with easy access to nearby shops and food places, so finding dinner after a long day wasn’t a problem. For the price I paid, it definitely exceeded my expectations. If you’re coming to Kuantan for work or just a short stay and looking for something budget-friendly without compromising basic comfort, this hotel is worth considering.

Khairuddin

9.4

/ 10

very convenient, got a pantry, self laundry, snack machine. friendly staff. the hotel next to *Pasar Besar* got food court for breakfast. very recommended hotel.

In the Area

See Map

B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

GM Hotel Kuantan is located in area / city Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around GM Hotel Kuantan

B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000

Discover More Places

Discover More About GM Hotel Kuantan

The Charm of GM Hotel Kuantan

Welcome to GM Hotel Kuantan, your ideal base for exploring the beautiful state of Pahang, Malaysia. Nestled in a prime location, this hotel offers a comfortable and convenient stay for travellers seeking a blend of relaxation and adventure. Whether you're planning a leisurely getaway or a business trip, GM Hotel Kuantan provides a welcoming atmosphere and essential amenities to make your visit memorable. Rates at GM Hotel Kuantan start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of GM Hotel Kuantan

GM Hotel Kuantan is situated in the vibrant city of Kuantan, Pahang. Located at {localAddressString}, the hotel offers excellent accessibility for travellers. It is conveniently positioned within easy reach of the city centre, making it a great starting point for exploring local attractions. For those arriving by air, the Sultan Haji Ahmad Shah Airport (KUA) is a short drive away, and various transport options are available to reach the hotel. The surrounding area is known for its friendly atmosphere, with local eateries and shops nearby, offering a taste of authentic Malaysian life. For travellers who enjoy exploring on foot, the hotel's central location allows for easy access to many of Kuantan's points of interest.

Guest Facilities and Services at GM Hotel Kuantan

Guest facilities at GM Hotel Kuantan are designed to ensure a comfortable and hassle-free stay. The hotel provides essential services to cater to the needs of all guests. You'll find a helpful 24-hour front desk, ready to assist with any queries or requests you may have throughout your visit. For those who need to stay connected, complimentary Wi-Fi is available. The hotel also offers secure luggage storage, allowing you to explore the city freely before check-in or after check-out. While specific dining options are best confirmed directly, many Australian travellers appreciate hotels that offer good breakfast choices or are located near cafes that serve quality coffee and local delights.

Room Information and Stay Experience at GM Hotel Kuantan

GM Hotel Kuantan offers a range of rooms designed to provide a restful and pleasant experience. The room types of GM Hotel Kuantan are tailored to suit different traveller needs, ensuring comfort and convenience. Each room is equipped with modern amenities, including effective climate control systems to ensure a pleasant temperature regardless of the weather outside. Guests can expect clean and well-maintained bathrooms, and comfortable bedding to guarantee a good night's sleep. The focus is on providing a clean, quiet, and comfortable environment, which are key priorities for many Australian travellers seeking a home away from home.

Recommended Nearby Dining and Cafes around GM Hotel Kuantan

Kuantan boasts a rich culinary scene, and GM Hotel Kuantan is perfectly situated to let you explore it. You'll find a variety of local eateries and cafes within easy reach, offering everything from traditional Malaysian dishes to international cuisine. For those who enjoy a good brunch, the area around the hotel is dotted with charming cafes that often serve excellent coffee and popular breakfast options, reminiscent of the café culture enjoyed in Australia. Exploring the local food markets is also a must for an authentic taste of Pahang.

Popular Attractions and Activities near GM Hotel Kuantan

Kuantan and its surroundings offer a wealth of attractions for every type of traveller. Here are some popular spots you might want to explore: * **Teluk Cempedak Beach:** A beautiful coastal stretch known for its clear waters and scenic views, perfect for a relaxing day out. * **Kuantan City Mall:** For those who enjoy shopping, this modern mall offers a wide range of retail outlets and dining options. * **Taman Esplanade:** A popular recreational park along the Kuantan River, ideal for a leisurely stroll or enjoying local events. * **Cherating Beach:** A bit further afield but easily accessible, Cherating is famous for its laid-back vibe, surfing opportunities, and turtle sanctuary. * **Sungai Lembing:** Known as the "Hanging Gardens of Malaysia," this historic town offers stunning natural landscapes, including waterfalls and caves. If you are looking for other activities around GM Hotel Kuantan, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to GM Hotel Kuantan from the Airport

Getting to GM Hotel Kuantan from Sultan Haji Ahmad Shah Airport (KUA) is straightforward, with several convenient options available. Understanding the "How to get to GM Hotel Kuantan" is key to a smooth arrival. * **Airport Link Trains:** While Kuantan does not have a direct airport link train system, you can explore local bus routes that connect the airport to the city centre, from where you can take a short taxi or rideshare to the hotel. * **Airport Shuttle Buses:** Check for any available shuttle bus services that operate between the airport and major points in Kuantan. * **Public Metered Taxis:** Taxis are readily available at the airport. Ensure the meter is used for a fair fare. * **Rideshare Services:** You can also opt for a rideshare service, which offers a convenient and often cost-effective way to reach your destination. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose GM Hotel Kuantan

GM Hotel Kuantan stands out as an excellent choice for travellers seeking a comfortable, convenient, and well-located accommodation in Pahang. Its prime location in Kuantan provides easy access to local attractions, dining, and transport links. The hotel's commitment to providing essential guest facilities, coupled with its focus on comfortable room environments, ensures a pleasant stay. Here’s a quick summary of why GM Hotel Kuantan is a great option: * **Prime Location:** Conveniently situated for exploring Kuantan and its surroundings. * **Comfortable Accommodation:** Rooms are designed for relaxation with essential amenities. * **Friendly Service:** A 24-hour front desk is available to assist you. * **Accessibility:** Easy to reach from the airport and well-connected to local transport. Ready to experience the charm of Kuantan? **Check room availability at GM Hotel Kuantan** and **Book GM Hotel Kuantan** today through Traveloka for the best deals. Book budget hotels in Pahang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in GM Hotel Kuantan

Lobby

Exterior

Bedroom

In-room Bathroom

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

General

AC
Heater
Non-smoking room
Smoke-free

Hotel Services

Front desk
24-hour Receptionist
Luggage storage

Transportation

Limited parking
Parking with surcharge

Public Facilities

Elevator
WiFi in public area

Connectivity

Free WiFi

Nearby Facilities

Shops

Accommodation Policy & General Information in GM Hotel Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at GM Hotel Kuantan	42
Number of floors in GM Hotel Kuantan	3
Another facilities in GM Hotel Kuantan	Cable TV, Desk, Hairdryer, Shower, TV

Frequently asked questions about GM Hotel Kuantan

What are available facilities at GM Hotel Kuantan?

There are top facilites at GM Hotel Kuantan such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at GM Hotel Kuantan?

The standard check-in time at GM Hotel Kuantan is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of GM Hotel Kuantan?

GM Hotel Kuantan has a 2.0-star rating.

How many floors does GM Hotel Kuantan have?

GM Hotel Kuantan has 3.

How many rooms are available at GM Hotel Kuantan?

GM Hotel Kuantan has 42.

See All

GM Hotel Kuantan reviews and ratings

Overall Ratings & Reviews GM Hotel Kuantan

Traveloka (109)

Other sources (9)

8.3

Very Good

From 109 reviews

Provided by travellers on

Cleanliness

8.4

Room Comfort

8.4

Meal

7.5

Location

8.3

Service and Facilites

8.4

People often mention about GM Hotel Kuantan

All

Room Space (6)

Distance to City Center (5)

Bedroom (5)

Accessibility (4)

Bathroom (4)

Hotel Area (4)

Staff Friendliness (3)

Check-in/out Time (3)

Surroundings (2)

Family Friendly (2)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveller Reviews GM Hotel Kuantan

Number of reviews per page

Customer reviews

M***d

Business

8.2

/10

Reviewed 14 week(s) ago

The room was good, but maybe it was too close to the road, so the sound of the motorbike was a bit loud

See original

Find this review helpful?

A***h

Leisure

8.2

/10

Reviewed 22 week(s) ago

Comfortable 3-night stay at GM hotel. I've got no complaints except that I'd like to recommend having at least once a month deep cleaning, especially nook and crannies of the bathroom, elevator, and alike. Otherwise, all good. Plus points: >Love the corner bench near the window. >Fairly spacious and clean. >Pretty close to attractions (by car/motorbike). >Groceries available nearby. >Reserved parking available for customers. I went during weekdays, so quite plenty available. >Washing machine and dryer available, for RM5 per use for the washing machine. Dryer has yet to be fixed. To improve >Helpful staff, but with lots of smiles would be lovely :) >Water dispenser (Coway) only at level 1. >For those who are very sensitive to noise, might want to reconsider, as this hotel is close to the main road, traffic noise can be heard easily. But, as sensitive as we were, we were able to sleep comfortably.

Find this review helpful?

A***h

Leisure

8.2

/10

Reviewed 22 week(s) ago

Comfortable 3-night stay at GM hotel. I've got no complaints except that I'd like to recommend having at least once a month deep cleaning, especially nook and crannies of the bathroom, elevator, and alike. Otherwise, all good. Plus points: >Love the corner bench near the window. >Fairly spacious and clean. >Helpful staff and easy transaction for extending the night. >Pretty close to attractions (by car/motorbike). >Groceries available nearby. >Reserved parking available for customers. I went during weekdays, so quite plenty available. >Washing machine and dryer available, for RM5 per use for the washing machine. Dryer has yet to be fixed. To improve >Water dispenser (Coway) only at level 1. >For those who are very sensitive to noise, might want to reconsider, as this hotel is close to the main road; traffic noise can be heard easily. But, as sensitive as we were, we were able to sleep comfortably.

Find this review helpful?

G***t

Staycation

8.5

/10

Reviewed 22 week(s) ago

Find this review helpful?

Verified Traveler

8.2

/10

Reviewed 30 week(s) ago

Find this review helpful?

M***d

Transit

9.4

/10

Reviewed 41 week(s) ago

NO MINIRAL WATER IN THE HOTEL [ROVIDED, OR COFFEE SACHET ,VERY SAD

Find this review helpful?

A***l

Business

8.2

/10

Reviewed 45 week(s) ago

everything is ok, there are just bed bugs... my feet are itchy

See original

Find this review helpful?

Accommodation's Reply

29 Nov 2025

Thank you for your review, and we’re truly sorry for the unpleasant experience regarding the issue. We take this matter seriously and have immediately scheduled a thorough pest control treatment to ensure it doesn’t happen again. Your feedback is extremely valuable, and we sincerely apologize for the inconvenience caused. We hope to have the opportunity to welcome you back for a much-improved stay. 🙏🏻❤ Best regards, Fika GM Hotel Kuantan

Z***d

Transit

8.4

/10

Reviewed 48 week(s) ago

bathroom is something to be desired..coul"ve replaced the toilet seat...and clean the floor

1 people find it helpful

Accommodation's Reply

13 Nov 2025

Thank you for taking the time to share your feedback. We're truly sorry to hear about the bathroom odor issues during your stay. This is not the experience we want our guests to have. We’ve addressed this with our maintenance and housekeeping teams to ensure improvements are made immediately. Your feedback is valuable, and we’ll work hard to provide a better stay in the future. Hope to welcome you again for a more comfortable experience. 🥹🌈 Best regards, Fika GM Hotel Kuantan

Verified Traveler

Transit

9.4

/10

Reviewed 49 week(s) ago

Good services and staff.. Comfortable and safe.. Cleanliness also good.. Facilities also excellent

Find this review helpful?

Accommodation's Reply

23 Oct 2025

Thank you for sharing your review with us! We're glad to know you enjoyed the look of our hotel and appreciated the friendly service and facilities provided. Best regards, Fika GM Hotel Kuantan

Verified Traveler

8.5

/10

Reviewed 51 week(s) ago

The hotel is situated in a "red light district". There seemed to be suspicious-looking people and activities going on from day to night around the hotel premise, especially along the shop lots behind the building, which are connected. These peeps (looked like foreigners and possibly even PATI) were idling on the street, leaning against the wall, smoking, loafing, selling/buying stuffs, and some women dressed up with thick make-ups and skimpy dress and little handbags looking like sex workers, standing along the back alleys waiting. They are either homeless or possibly illegal. Even when we were drive back to the hotel, the route took us around the shop lots, all eyes were pinned to our car when it passed by (and if not tinted, to the people inside the car) that gave us a feeling that this place is relatively unsafe. There is a 99Mart right next to the hotel but after dark, there is literally no street lamp and darkness shrouded the area. One night, my partner and I arrived back to the hotel around 9pm. While waiting for the lift I noticed some "5354" foreigners staring inside the hotel, right at me through the glass door. If you ask me how was my experience staying at this hotel and will we come back to stay, I will say no, mostly because the surrounding area is unsafe. The hotel itself is quite clean and our double room is quite spacious. The receptionist lady who handled our check-in was quite polite and patience too. When we arrived around 2pm, we saw a customer causing some nuisance with the receptionist and even threatening her because the room they booked was unavailable. I didn't know the whole story but she took it quite well. We stayed there for 3 nights but on the last day, we accidentally lost our access card. We looked every where and could not find it so we went to the reception counter and tone Indian lady who manned the desk that day was not very polite when we asked if they could provide an alternative keycard. She did not show any empathy and responded as if we purposely lose the keycard and impose RM20 for a replacement. I have stayed in many international hotels before and had experienced losing the keycard but replacement was free-they just have to deactivate the card. Oh well, we paid the penalty for a new keycard but she showed us a long face. There is really no need to show that kind of attitude. Remember, you work in a service line, the most valuable gift you can show your customers is your smile and your personality. They don't mind to fork out extra money as long as they feel good during their stay.

Find this review helpful?

Accommodation's Reply

06 Oct 2025

Hi, thank you for taking the time to share your detailed feedback. We truly appreciate both your kind words. We’re glad to hear that you found our room spacious and clean, and that our front desk staff showed politeness and patience during your check-in. It means a lot to us. We’re very sorry to hear that the surrounding area made you feel uncomfortable. While we have no control over the public vicinity, we always prioritise guest safety within our premises, and we’re constantly working with local authorities to ensure a secure environment. Regarding the keycard issue, we apologise if our approach came off as impolite. We’ll definitely use this feedback to remind my Indian staff about the importance of warmth and professionalism in all interactions. Thank you once again for your honest review. We hope to have the opportunity to welcome you again in the future, with a much-improved experience. Warm regards, Jimmy GM Hotel Kuantan

Khairuddin

Business

9.4

/10

Reviewed 52 week(s) ago

very convenient, got a pantry, self laundry, snack machine. friendly staff. the hotel next to *Pasar Besar* got food court for breakfast. very recommended hotel.

2 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you so much for your lovely review! We're truly happy to hear that you enjoyed your stay with us. Your kind words mean a lot and motivate us to keep giving our best. We hope to welcome you again soon! Warm regards, Fika GM Hotel Kuantan

h***r

8.2

/10

Reviewed 53 week(s) ago

Everything was good. But my room was close to the main road, so it was a bit noisy.

See original

Find this review helpful?

Accommodation's Reply

20 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear that your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

Z***L

Business

8.1

/10

Reviewed 56 week(s) ago

Hotel building located at a sharp corner.

1 people find it helpful

Accommodation's Reply

16 Sep 2025

Thank you for your review! We're so glad you enjoyed your stay. Hope to see you again soon! Warm regards, Fika GM Hotel Kuantan

A***q

Business

9.4

/10

Reviewed 65 week(s) ago

Good value for money and great location

Find this review helpful?

Accommodation's Reply

16 Sep 2025

Thank you for the great review! We're grateful for your stay and hope to see you again soon.🥰 Warm regards, Fika GM Hotel Kuantan

AUSAMAH D. M. D.

Business

8.8

/10

Reviewed 72 week(s) ago

Strategic location near food stalls, comfortable and clean environment.

Find this review helpful?

Accommodation's Reply

16 Sep 2025

Thank you for taking the time to leave us a review. We're happy to now you had a great experience! Your support means a lot. See you next time 😀 Warm regards, Fika GM Hotel Kuantan

E***h

Business

7.8

/10

Reviewed 84 week(s) ago

Very noisy, can hear everything, noisy vehicles until midnight. Never repeat this hotel again. Not suitable if got baby

Find this review helpful?

Accommodation's Reply

17 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, especially those with babies. We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

r***d

Leisure

8.1

/10

Reviewed 99 week(s) ago

Good stay and value for money.

Find this review helpful?

Accommodation's Reply

16 Sep 2025

Thank for your positive feedback! We're always here to make your stay comfortable and enjoyable. Warm regards, Fika GM Hotel Kuantan

fatin a. m. r.

9.1

/10

Reviewed 125 week(s) ago

Hotel bersih. Toilet bersih. Air kuat. Bilik selesa. Dekat lobi ada mesin basuh n dryer, ada water dispenser. Luar hotel nampak biasa, tapi dalam memuaskan. Alhamdulillah. Saya biasa tidur di GM Hotel kalau ada majlis di Kuantan. Recommended 👍🏼

1 people find it helpful

Fatin A. M. R.

9.4

/10

Reviewed 142 week(s) ago

Sangat selesa. Kemudahan lengkap. Bilik bersih. Cuma air shower agak perlahan. This is my 2nd time staying in GM Hotel Kuantan. Keep it up!

Find this review helpful?

Mohd a.

6.1

/10

Reviewed 165 week(s) ago

Business suit la sangat, masuk-masuk air toilet tak de rupanya kena onkan kat main stop cock sebab bocor sana sini. Mandi air banjir sebab lubang air sumbat. Parking pun sikit, park depan kedai pagi-pagi kena alihkan kereta sebab lori hantar barang ke kedai. Bantal dah lah nipis, 1 je plak tu, carpet berbau, indah kabar dari rupanya.

1 people find it helpful

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.