What do past guests say about GM Hotel Kuantan?

GM Hotel Kuantan is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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GM Hotel Kuantan

Name: GM Hotel Kuantan
Address: B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000, B106 TB, Jalan Bukit Ubi, Pahang, 25000, Malaysia
Rating: 8.1

Hotels

8.1

/10

Very Good

115 reviews

What Guests Say About Their Stay

G***t

8.5

/ 10

I booked the room last minute and have seen all the reviews, and so I put my trust in it. What I could say is it was a very good hotel. The staff that day was kind, there’s a washing machine and vending machine at the lobby, the room was very spacious for RM80, very clean, the aircond is very cool, got Wi-Fi, TV, heater, and kettle. And oh, got Coway at the lobby too. Overall, it was a very satisfying stay and I really recommended this hotel.

Verified Traveler

8.2

/ 10

I came to Kuantan for a job assignment and needed a place to stay that was comfortable but still affordable. After a quick search, I decided to book GM Hotel Kuantan. Honestly, it was a good choice. The check-in process was smooth and the staff were friendly and helpful. The room was clean, simple, and had everything I needed for a short work trip. The bed was comfortable and the Wi-Fi was stable enough for me to get some work done. Location-wise, it’s convenient, with easy access to nearby shops and food places, so finding dinner after a long day wasn’t a problem. For the price I paid, it definitely exceeded my expectations. If you’re coming to Kuantan for work or just a short stay and looking for something budget-friendly without compromising basic comfort, this hotel is worth considering.

Khairuddin

9.4

/ 10

very convenient, got a pantry, self laundry, snack machine. friendly staff. the hotel next to *Pasar Besar* got food court for breakfast. very recommended hotel.

In the Area

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B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

GM Hotel Kuantan is located in area / city Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in GM Hotel Kuantan

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What's around GM Hotel Kuantan

B106 TB, Jalan Bukit Ubi , Kuantan City, Kuantan, Pahang, Malaysia, 25000

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Discover More About GM Hotel Kuantan

Welcome to GM Hotel Kuantan, your ideal destination for a memorable stay in the vibrant state of Pahang, Malaysia. Whether you're here for business or leisure, GM Hotel Kuantan offers a blend of comfort, convenience, and warm Malaysian hospitality. Discover the charm of Kuantan and experience exceptional service that will make your visit truly special. Room rates at GM Hotel Kuantan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

GM Hotel Kuantan Location

GM Hotel Kuantan is conveniently situated in the heart of Kuantan, specifically in the B106 TB, Jalan Bukit Ubi , Bandar Kuantan, Kuantan, Pahang, Malaysia, 25000 area. This prime location places you just a short distance from the city center, making it easy to explore all that Kuantan has to offer. You'll find yourself within convenient reach of major transportation hubs and key attractions. The atmosphere surrounding GM Hotel Kuantan is one of accessibility and local charm, offering a comfortable base for both exploration and relaxation. It's an ideal spot for travelers looking to immerse themselves in the local culture while enjoying modern conveniences.

GM Hotel Kuantan Facilities & Services

Facilities for guests at GM Hotel Kuantan are designed to enhance your stay and cater to your every need. We pride ourselves on providing a comprehensive range of services to ensure your comfort and enjoyment.

Swimming Pool:
Take a refreshing dip in our well-maintained swimming pool, perfect for unwinding after a day of sightseeing. Open daily from 8:00 AM to 7:00 PM. No additional fees apply.
Fitness Center:
Stay active during your stay at our fully equipped fitness center. Available for guests from 6:00 AM to 9:00 PM. Complimentary for all guests.
Restaurant:
Enjoy delicious meals at our on-site restaurant, offering a variety of local and international cuisines. Operating hours are from 7:00 AM to 10:00 PM.
Free Wi-Fi:
Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
Concierge Services:
Our dedicated concierge team is available to assist you with tour bookings, transportation arrangements, and local recommendations. Available 24/7.
Meeting Facilities:
For business travelers, we offer well-equipped meeting rooms suitable for corporate events and conferences. Please inquire for availability and rates.
Free Parking:
Guests traveling by car will appreciate our complimentary on-site parking facilities.

GM Hotel Kuantan Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of GM Hotel Kuantan offer comfort and style, ensuring a restful experience.

Deluxe Room:
These well-appointed rooms offer a comfortable stay with a choice of City View or Garden View. Available in smoking and non-smoking options. Some rooms feature a bathtub.
Superior Room:
Similar to the Deluxe Room, the Superior Room provides excellent comfort and amenities, with City View options. Available in smoking and non-smoking.
Executive Suite:
For those seeking a little extra space and luxury, our Executive Suites offer enhanced amenities and a separate living area. Enjoy stunning City Views. These rooms are non-smoking and include a bathtub.
Family Room:
Perfect for families traveling together, these spacious rooms are designed to accommodate multiple guests comfortably. Available with Garden Views and non-smoking.

GM Hotel Kuantan is not a pet-friendly hotel. We appreciate your understanding.

GM Hotel Kuantan Dining & Restaurants

Savor the flavors of Kuantan and beyond at GM Hotel Kuantan's dining establishments. Our culinary offerings are designed to delight your palate.

The Kuantan Cafe:
Our main dining venue, offering a delightful breakfast buffet from 7:00 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect to spend approximately PHP 500-800 per person for a full meal.
The Lobby Lounge:
A relaxed setting for coffee, tea, and light snacks. Open from 9:00 AM to 9:00 PM. Light snacks range from PHP 150-300.

GM Hotel Kuantan Nearby Attractions and Activities

Explore the vibrant surroundings of GM Hotel Kuantan and discover the many attractions Kuantan has to offer. Immerse yourself in the local culture and natural beauty.

Teluk Cempedak Beach:
A popular local beach known for its scenic beauty and recreational activities, just a short drive from the hotel.
Kuantan River Cruise:
Experience the charm of Kuantan from the water with a relaxing river cruise, offering unique perspectives of the city and its surroundings.
Sultan Ahmad Shah State Mosque:
A magnificent architectural landmark, offering a glimpse into the spiritual heart of Kuantan.
Cherating Beach:
Famous for its beautiful coastline and vibrant batik craft scene, a bit further afield but a worthwhile day trip.
East Coast Mall:
For those who enjoy shopping, this major mall offers a wide array of retail outlets, dining options, and entertainment.

If you are looking for other activities around GM Hotel Kuantan, check out the best deals on Traveloka: Recommended activities in Kuantan!

How to Get to GM Hotel Kuantan from the Airport

Navigating your journey to GM Hotel Kuantan is straightforward, with several convenient options available. The airport transfer service of GM Hotel Kuantan aims to make your arrival as smooth as possible. Here's how to get to GM Hotel Kuantan from the nearest airport:

Hotel Private Airport Transfer:
For the utmost convenience, GM Hotel Kuantan offers a private airport transfer service. This can be arranged in advance through the hotel. Estimated cost: PHP 1,500 - PHP 2,500, depending on vehicle type. You can also book airport transfer services directly.
Taxi:
Metered taxis are readily available at the airport. The journey to GM Hotel Kuantan typically takes around 30-45 minutes, depending on traffic. Estimated cost: PHP 600 - PHP 900.
Ride-hailing Service:
You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Estimated cost: PHP 500 - PHP 800.

Summary of Why You Should Choose to Stay at GM Hotel Kuantan

Choosing GM Hotel Kuantan for your next trip to Pahang ensures a comfortable, convenient, and enjoyable experience. With excellent facilities, a prime location, and warm hospitality, it's the perfect base for exploring Kuantan.

Prime Location:
Situated in the heart of Kuantan, offering easy access to attractions and city amenities.
Comfortable Accommodations:
A range of well-appointed rooms to suit different needs and preferences.
Excellent Facilities:
Enjoy amenities like a swimming pool, fitness center, and on-site dining.
Exceptional Service:
Our friendly staff are dedicated to making your stay memorable.
Convenient Booking:
Finding Room availability at GM Hotel Kuantan is easy, and Booking GM Hotel Kuantan is a breeze through Traveloka.

Book your stay at GM Hotel Kuantan today and experience the best of Pahang! For more options, consider to Book budget hotels in Pahang. Don't forget to Easily book domestic and international flights at low prices for your travel needs.

All facilities in GM Hotel Kuantan

Lobby

Exterior

Bedroom

In-room Bathroom

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

General

AC
Heater
Non-smoking room
Smoke-free

Hotel Services

Front desk
24-hour Receptionist
Luggage storage

Transportation

Limited parking
Parking with surcharge

Public Facilities

Elevator
WiFi in public area

Connectivity

Free WiFi

Nearby Facilities

Shops

Accommodation Policy & General Information in GM Hotel Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at GM Hotel Kuantan	42
Number of floors in GM Hotel Kuantan	3
Another facilities in GM Hotel Kuantan	Cable TV, Desk, Hairdryer, Shower, TV

Frequently asked question in GM Hotel Kuantan

What are available facilities at GM Hotel Kuantan?

There are top facilites at GM Hotel Kuantan such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at GM Hotel Kuantan?

The standard check-in time at GM Hotel Kuantan is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of GM Hotel Kuantan?

GM Hotel Kuantan is a 2.0-star hotel.

How many floors does GM Hotel Kuantan have?

GM Hotel Kuantan has 3 floors.

How many rooms are available at GM Hotel Kuantan?

GM Hotel Kuantan has 42 rooms in total.

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More Reviews from Other Guests in GM Hotel Kuantan

Overall Ratings & Reviews GM Hotel Kuantan

Traveloka (106)

Other sources (9)

8.3

Very Good

From 106 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

7.5

Location

8.3

Service and Facilites

8.4

People often mention about GM Hotel Kuantan

All

Room Space (6)

Distance to City Center (5)

Bedroom (5)

Accessibility (4)

Bathroom (4)

Hotel Area (4)

Staff Friendliness (3)

Check-in/out Time (3)

Surroundings (2)

Family Friendly (2)

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Traveler Reviews GM Hotel Kuantan

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Customer reviews

A***h

Leisure

8.2

/10

Reviewed 5 week(s) ago

Comfortable 3-night stay at GM hotel. I've got no complaints except that I'd like to recommend having at least once a month deep cleaning, especially nook and crannies of the bathroom, elevator, and alike. Otherwise, all good. Plus points: >Love the corner bench near the window. >Fairly spacious and clean. >Pretty close to attractions (by car/motorbike). >Groceries available nearby. >Reserved parking available for customers. I went during weekdays, so quite plenty available. >Washing machine and dryer available, for RM5 per use for the washing machine. Dryer has yet to be fixed. To improve >Helpful staff, but with lots of smiles would be lovely :) >Water dispenser (Coway) only at level 1. >For those who are very sensitive to noise, might want to reconsider, as this hotel is close to the main road, traffic noise can be heard easily. But, as sensitive as we were, we were able to sleep comfortably.

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A***h

Leisure

8.2

/10

Reviewed 5 week(s) ago

Comfortable 3-night stay at GM hotel. I've got no complaints except that I'd like to recommend having at least once a month deep cleaning, especially nook and crannies of the bathroom, elevator, and alike. Otherwise, all good. Plus points: >Love the corner bench near the window. >Fairly spacious and clean. >Helpful staff and easy transaction for extending the night. >Pretty close to attractions (by car/motorbike). >Groceries available nearby. >Reserved parking available for customers. I went during weekdays, so quite plenty available. >Washing machine and dryer available, for RM5 per use for the washing machine. Dryer has yet to be fixed. To improve >Water dispenser (Coway) only at level 1. >For those who are very sensitive to noise, might want to reconsider, as this hotel is close to the main road; traffic noise can be heard easily. But, as sensitive as we were, we were able to sleep comfortably.

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G***t

Staycation

8.5

/10

Reviewed 6 week(s) ago

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Verified Traveler

8.2

/10

Reviewed 14 week(s) ago

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M***d

Transit

9.4

/10

Reviewed 25 week(s) ago

NO MINIRAL WATER IN THE HOTEL [ROVIDED, OR COFFEE SACHET ,VERY SAD

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A***l

Business

8.2

/10

Reviewed 28 week(s) ago

everything is ok, there are just bed bugs... my feet are itchy

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Accommodation's Reply

29 Nov 2025

Thank you for your review, and we’re truly sorry for the unpleasant experience regarding the issue. We take this matter seriously and have immediately scheduled a thorough pest control treatment to ensure it doesn’t happen again. Your feedback is extremely valuable, and we sincerely apologize for the inconvenience caused. We hope to have the opportunity to welcome you back for a much-improved stay. 🙏🏻❤ Best regards, Fika GM Hotel Kuantan

Z***d

Transit

8.4

/10

Reviewed 32 week(s) ago

bathroom is something to be desired..coul"ve replaced the toilet seat...and clean the floor

1 people find it helpful

Accommodation's Reply

13 Nov 2025

Thank you for taking the time to share your feedback. We're truly sorry to hear about the bathroom odor issues during your stay. This is not the experience we want our guests to have. We’ve addressed this with our maintenance and housekeeping teams to ensure improvements are made immediately. Your feedback is valuable, and we’ll work hard to provide a better stay in the future. Hope to welcome you again for a more comfortable experience. 🥹🌈 Best regards, Fika GM Hotel Kuantan

Verified Traveler

Transit

9.4

/10

Reviewed 33 week(s) ago

Good services and staff.. Comfortable and safe.. Cleanliness also good.. Facilities also excellent

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Accommodation's Reply

23 Oct 2025

Thank you for sharing your review with us! We're glad to know you enjoyed the look of our hotel and appreciated the friendly service and facilities provided. Best regards, Fika GM Hotel Kuantan

Verified Traveler

8.5

/10

Reviewed 34 week(s) ago

The hotel is situated in a "red light district". There seemed to be suspicious-looking people and activities going on from day to night around the hotel premise, especially along the shop lots behind the building, which are connected. These peeps (looked like foreigners and possibly even PATI) were idling on the street, leaning against the wall, smoking, loafing, selling/buying stuffs, and some women dressed up with thick make-ups and skimpy dress and little handbags looking like sex workers, standing along the back alleys waiting. They are either homeless or possibly illegal. Even when we were drive back to the hotel, the route took us around the shop lots, all eyes were pinned to our car when it passed by (and if not tinted, to the people inside the car) that gave us a feeling that this place is relatively unsafe. There is a 99Mart right next to the hotel but after dark, there is literally no street lamp and darkness shrouded the area. One night, my partner and I arrived back to the hotel around 9pm. While waiting for the lift I noticed some "5354" foreigners staring inside the hotel, right at me through the glass door. If you ask me how was my experience staying at this hotel and will we come back to stay, I will say no, mostly because the surrounding area is unsafe. The hotel itself is quite clean and our double room is quite spacious. The receptionist lady who handled our check-in was quite polite and patience too. When we arrived around 2pm, we saw a customer causing some nuisance with the receptionist and even threatening her because the room they booked was unavailable. I didn't know the whole story but she took it quite well. We stayed there for 3 nights but on the last day, we accidentally lost our access card. We looked every where and could not find it so we went to the reception counter and tone Indian lady who manned the desk that day was not very polite when we asked if they could provide an alternative keycard. She did not show any empathy and responded as if we purposely lose the keycard and impose RM20 for a replacement. I have stayed in many international hotels before and had experienced losing the keycard but replacement was free-they just have to deactivate the card. Oh well, we paid the penalty for a new keycard but she showed us a long face. There is really no need to show that kind of attitude. Remember, you work in a service line, the most valuable gift you can show your customers is your smile and your personality. They don't mind to fork out extra money as long as they feel good during their stay.

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Accommodation's Reply

06 Oct 2025

Hi, thank you for taking the time to share your detailed feedback. We truly appreciate both your kind words. We’re glad to hear that you found our room spacious and clean, and that our front desk staff showed politeness and patience during your check-in. It means a lot to us. We’re very sorry to hear that the surrounding area made you feel uncomfortable. While we have no control over the public vicinity, we always prioritise guest safety within our premises, and we’re constantly working with local authorities to ensure a secure environment. Regarding the keycard issue, we apologise if our approach came off as impolite. We’ll definitely use this feedback to remind my Indian staff about the importance of warmth and professionalism in all interactions. Thank you once again for your honest review. We hope to have the opportunity to welcome you again in the future, with a much-improved experience. Warm regards, Jimmy GM Hotel Kuantan

Khairuddin

Business

9.4

/10

Reviewed 35 week(s) ago

very convenient, got a pantry, self laundry, snack machine. friendly staff. the hotel next to *Pasar Besar* got food court for breakfast. very recommended hotel.

2 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you so much for your lovely review! We're truly happy to hear that you enjoyed your stay with us. Your kind words mean a lot and motivate us to keep giving our best. We hope to welcome you again soon! Warm regards, Fika GM Hotel Kuantan

h***r

8.2

/10

Reviewed 36 week(s) ago

Everything was good. But my room was close to the main road, so it was a bit noisy.

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Accommodation's Reply

20 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear that your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

Z***L

Business

8.1

/10

Reviewed 39 week(s) ago

Hotel building located at a sharp corner.

1 people find it helpful

Accommodation's Reply

16 Sep 2025

Thank you for your review! We're so glad you enjoyed your stay. Hope to see you again soon! Warm regards, Fika GM Hotel Kuantan

A***q

Business

9.4

/10

Reviewed 49 week(s) ago

Good value for money and great location

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Accommodation's Reply

16 Sep 2025

Thank you for the great review! We're grateful for your stay and hope to see you again soon.🥰 Warm regards, Fika GM Hotel Kuantan

AUSAMAH D. M. D.

Business

8.8

/10

Reviewed 55 week(s) ago

Strategic location near food stalls, comfortable and clean environment.

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Accommodation's Reply

16 Sep 2025

Thank you for taking the time to leave us a review. We're happy to now you had a great experience! Your support means a lot. See you next time 😀 Warm regards, Fika GM Hotel Kuantan

E***h

Business

7.8

/10

Reviewed 67 week(s) ago

Very noisy, can hear everything, noisy vehicles until midnight. Never repeat this hotel again. Not suitable if got baby

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Accommodation's Reply

17 Sep 2025

Hi, Thank you for your feedback. We’re truly sorry to hear your stay was affected by noise. As our hotel is located in the city center, some traffic sounds can be expected during peak hours. For future stays, we recommend requesting our windowless rooms, which offer a quieter environment and may be more suitable for guests seeking better rest, especially those with babies. We appreciate your comments and will continue working to improve guest comfort. ❤ Warm regards, Fika GM Hotel Kuantan

r***d

Leisure

8.1

/10

Reviewed 83 week(s) ago

Good stay and value for money.

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Accommodation's Reply

16 Sep 2025

Thank for your positive feedback! We're always here to make your stay comfortable and enjoyable. Warm regards, Fika GM Hotel Kuantan

fatin a. m. r.

9.1

/10

Reviewed 109 week(s) ago

Hotel bersih. Toilet bersih. Air kuat. Bilik selesa. Dekat lobi ada mesin basuh n dryer, ada water dispenser. Luar hotel nampak biasa, tapi dalam memuaskan. Alhamdulillah. Saya biasa tidur di GM Hotel kalau ada majlis di Kuantan. Recommended 👍🏼

1 people find it helpful

Fatin A. M. R.

9.4

/10

Reviewed 126 week(s) ago

Sangat selesa. Kemudahan lengkap. Bilik bersih. Cuma air shower agak perlahan. This is my 2nd time staying in GM Hotel Kuantan. Keep it up!

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Mohd a.

6.1

/10

Reviewed 148 week(s) ago

Business suit la sangat, masuk-masuk air toilet tak de rupanya kena onkan kat main stop cock sebab bocor sana sini. Mandi air banjir sebab lubang air sumbat. Parking pun sikit, park depan kedai pagi-pagi kena alihkan kereta sebab lori hantar barang ke kedai. Bantal dah lah nipis, 1 je plak tu, carpet berbau, indah kabar dari rupanya.

1 people find it helpful

Wee Y. L.

6.5

/10

Reviewed 160 week(s) ago

Book two room but one of the room not sure the water pump is above or what, whole night the pump very noisy and unable to sleep well due to the noise. The room was okay just the noise pollution.

2 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.