Overall Ratings & Reviews PanaHouse Surabaya

Warm greetings from panahouse surabaya. Dear Mr. Shandi A. Thank you for choosing panahouse surabaya as your place to stay, and thank you very much for taking the time to give us a review, we apologize profusely for the inconvenience Mr. Sandi related to the breakfast we serve, we will fully use this input as material to improve the quality of our service, and we hope this does not disappoint you, we really hope to be able to welcome you back and provide a better stay experience. Warm regards. Guest Experience Team

Warm greetings from panahouse surabaya. Dear Mr. Wahyu. Thank you very much for choosing panahouse surabaya as your place to stay, and thank you for taking the time to give us a review. We are very happy to know that Mr. Wahyu felt comfortable while staying at panahouse, we can't wait for Mr. Wahyu to come back to visit panahouse and get an even better experience. Warm regards. Guest Experience Team

Warm Greetings. Dear Mr. Zaenal. Thank you for choosing Panahouse as a place to rest, and thank you for taking the time to give us a review. We are glad that you are satisfied with our service, cleanliness, and also the food served. We apologize for the inconvenience because there is no elevator yet. Your input will be our consideration to improve the facilities in the future. We look forward to welcoming you back to Panahouse. Warm greetings. -Guest experience team-

Warm greetings, Thank you for taking the time to give us your review and feedback. We sincerely apologize for the inconvenience you experienced regarding the type of bed you ordered. We need to inform you that special requests that are ordered will be accommodated based on room availability when the voucher is entered. Regarding the condition of the bathroom, we also apologize for that. We will immediately convey your feedback to the housekeeping team so that it can be handled better in the future. We are glad to hear that other than that, your overall experience was quite satisfactory. We greatly appreciate your understanding, and our hope is to provide much better service if you return to stay with us again in the future. Warm regards, -Guest experience team-

Warm greetings, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced regarding the AC in the room. This is certainly beyond our expectations to provide a comfortable stay experience for every guest. We will immediately follow up on this issue with the technician team to ensure the AC in the room is functioning optimally. Your input means a lot to us in improving the quality of service and facilities. We look forward to welcoming you back in the future with a better experience. Best regards, -Guest experience team-

Warm greetings from Panahouse Surabaya. Thank you very much for your review, We are happy to hear that you are satisfied with the friendliness of our staff, the strategic location, and the cleanliness and comfort of the cool rooms. We apologize if you experienced any inconvenience during your stay at Panahouse Surabaya. Your input is very valuable to us, and we will use it as material to improve the quality. We look forward to welcoming you back to Panahouse Surabaya. Thank you for choosing us as your place to stay. Warm regards.-Guest experience team-

Warm greetings from Panahouse Surabaya. Thank you very much for your positive review. We are very happy to hear that the friendliness and informative service from our staff gave a good impression during your stay. We are also happy to know that you are satisfied with the price we offer. We hope to welcome you back on the next occasion and provide a more enjoyable experience. Thank you for choosing Panahouse as a place to stay. Warm regards. -Guest experience team-

Warm greetings from panahouse surabaya. Thank you for choosing panahouse as a place to stay, we are very happy to be able to serve you sincerely, and we apologize if there are any facilities or services that are less pleasing to your heart, criticism and input from you are very much needed to make us always improve the quality of our services, hopefully on your next visit you can feel even better service. Warm greetings.-Guest experience team-

Warm greetings from Panahouse, we are very happy to welcome and serve you, we always try to ensure that our guests feel comfortable while staying at Panahouse Surabaya, we look forward to your next visit. Warm greetings. -Guest experience team-

Oh hello. Warm greetings from Panahouse Surabaya, thank you, Sis Sandtya, for choosing Panahouse as a place to stay, and we really appreciate the positive review, we look forward to your next visit. Warm greetings. -Guest experience team-