Fatah i.

Staycation

10.0

/10

Reviewed 2 day(s) ago

The staff is friendly, the place is clean.

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Accommodation's Reply

10 Sep 2026

Dear Ms./Mrs. Fatha I., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang

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F***a

8.5

/10

Reviewed 1 week(s) ago

Comfortable, clean room, cold AC, good price, pretty good service.

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Accommodation's Reply

05 Sep 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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F***a

10.0

/10

Reviewed 1 week(s) ago

Comfortable, clean room, cold AC, good price, pretty good service.

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Accommodation's Reply

05 Sep 2026

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F***a

9.4

/10

Reviewed 1 week(s) ago

Comfortable, clean room, cold AC, good price, pretty good service.

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Accommodation's Reply

05 Sep 2026

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m yunus p.

10.0

/10

Reviewed 1 week(s) ago

All the hotel staff provided excellent service. The room was absolutely fantastic. OPA Hotel is the best. 👍

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Accommodation's Reply

05 Sep 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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P***n

Transit

6.5

/10

Reviewed 3 week(s) ago

The menu lacked variety, and the chicken porridge tasted awful. The coffee was as weak as tea. The restrooms didn't match the documentation in the app.

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1 people find it helpful

Accommodation's Reply

28 Aug 2026

Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay with us. We apologize for any inconvenience you may have experienced. Your review is a great encouragement to our team, and we strive to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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S***e

8.1

/10

Reviewed 4 week(s) ago

The room was fairly clean, but the AC wasn't cold. The area outside the room (the hallways) smelled strongly of cigarette smoke and was suffocating. The small swimming pool had very dirty water. 🥲 The food wasn't very varied and the taste wasn't quite right.

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

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Yogi I. S.

Staycation

6.5

/10

Reviewed 4 week(s) ago

Please refill the available drinking water, because yesterday I found a water tank that was open and the water level had decreased.

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1 people find it helpful

Accommodation's Reply

18 Aug 2026

Dear Mr./Ms. Yogi I.S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for your trust in staying at OPA Hotel Palembang. We apologize for any inconvenience caused. Your review motivates our team to continue striving for the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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R***y

6.8

/10

Reviewed 5 week(s) ago

The staff was friendly, although check-in took a while, but it was okay. The room was less than clean. Upon entering, the spray was dirty (wet), and the room was somewhat lacking in cleanliness. I found two cockroaches in the room.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your rating and feedback are a great encouragement to our team in providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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I***n

9.3

/10

Reviewed 7 week(s) ago

The staff wasn't friendly at all. The rooms were okay, nice, comfortable, and kid-friendly. But the food was a no-brainer. The side dish was sardines, huh?

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Accommodation's Reply

29 Jul 2026

Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your review is a great encouragement to our team, and we strive to provide the best possible service. We look forward to welcoming you back again in the future. Sincerely, The Management, OPA Hotel Palembang

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Alfariz S.

8.5

/10

Reviewed 7 week(s) ago

Friendly, clean, comfortable. I highly recommend it.

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Accommodation's Reply

27 Jul 2026

Dear Mr./Ms. Alfariz S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang

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M***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

Very friendly staff, excellent reception, satisfactory rooms, affordable prices, and an interesting concept. Absolutely the best.

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2 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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Sonny Z.

Leisure

9.4

/10

Reviewed 9 week(s) ago

nice and accommodating staff.

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Accommodation's Reply

14 Jul 2026

Dear Mr. Sonny C., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our room, service, and facilities. Your review motivates our team to continue striving to provide the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang

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N***a

8.5

/10

Reviewed 9 week(s) ago

The staff is friendly, the facilities are quite complete.

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1 people find it helpful

Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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Robetbmj

9.7

/10

Reviewed 9 week(s) ago

It's really great... It's just right, the hotel is clean, the staff are friendly, and it's really great.

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Accommodation's Reply

12 Jul 2026

Dear Mr. Robertbmj, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our room, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang

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A***a

7.8

/10

Reviewed 9 week(s) ago

Yeah, that's okay, the important thing is that you've tried it.

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Accommodation's Reply

12 Jul 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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F***a

9.4

/10

Reviewed 9 week(s) ago

Good price, comfortable, clean rooms. It's worth staying here. Booking is cheap and easy.

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Accommodation's Reply

09 Jul 2026

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Rahmat K.

Business

10.0

/10

Reviewed 10 week(s) ago

The hotel staff was very friendly. The rooms and toilets were sparkling clean.

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Accommodation's Reply

10 Jul 2026

Dear Mr./Mrs. Rahmat, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang

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I***n

9.7

/10

Reviewed 10 week(s) ago

It was fun, but there was a little complaint when we stayed there while it was being renovated, it was a bit disturbing.

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1 people find it helpful

Accommodation's Reply

03 Jul 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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S***i

Transit

5.8

/10

Reviewed 11 week(s) ago

It's noisy at 4 a.m. I've contacted customer service, but nothing has changed. It's completely uncomfortable. If you need a break, it's best not to stay here.

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Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced due to the noise in the morning. We are saddened that your report could not provide a satisfactory solution. This feedback is a matter of concern for our management. We will evaluate our complaint handling process and take necessary steps to prevent such incidents from happening again. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more comfortable stay, maintaining the high standards of service at OPA Hotel Palembang. Sincerely, The Management Team, OPA Hotel Palembang

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Opa Hotel Palembang

Overall Ratings & Reviews Opa Hotel Palembang

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