Opa Hotel Palembang

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8.5
/10
Very Good
1,739 reviews

What Guests Say About Their Stay

m yunus p.

10.0
/ 10
All the hotel staff provided excellent service. The room was absolutely fantastic. OPA Hotel is the best. 👍
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M***a

10.0
/ 10
Very friendly staff, excellent reception, satisfactory rooms, affordable prices, and an interesting concept. Absolutely the best.
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Dwi F. F.

9.7
/ 10
Thank God, the front office manager, Mr. Alan, provided friendly, kind, and responsive service. The room was comfortable and clean. The front office, reception, restaurant, and housekeeping teams were friendly. May the OPA Hotel Palembang business continue to be successful and blessed. Continue serving customers wholeheartedly and with a smile. Thank you.
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J***i

8.5
/ 10
A fully equipped hotel in the city center at a competitive price. I've been here several times, and it's great for families.

s***n

10.0
/ 10
Great, hopefully Grandpa can always consistently provide the best service for guests.
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In the Area
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Jalan Mayor Salim Batubara No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Opa Hotel Palembang is located in area / city Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Opa Hotel Palembang

Jalan Mayor Salim Batubara No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127
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Lobby Opa Hotel Palembang
Exterior 2 Opa Hotel Palembang

Discover More About Opa Hotel Palembang

The Charm of Opa Hotel Palembang

For Australian travellers seeking a comfortable and convenient base in the vibrant city of Palembang, Sumatera Selatan, Opa Hotel Palembang stands out as an excellent choice. This hotel offers a welcoming atmosphere and a range of amenities designed to make your stay enjoyable. Whether you're in town for business or leisure, Opa Hotel Palembang provides a solid foundation for exploring all that this fascinating Indonesian city has to offer. Rates at Opa Hotel Palembang start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Opa Hotel Palembang

Opa Hotel Palembang is situated in a well-connected part of Palembang, making it easy to navigate the city. Located at Jalan Mayor Salim Batubara No. 168 , Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30127 , the hotel offers a good balance between accessibility and a peaceful environment. It's conveniently positioned to provide easy access to key areas, allowing you to experience the local culture and attractions without extensive travel. The surrounding area offers a glimpse into the daily life of Palembang, with opportunities to discover local eateries and points of interest. For those arriving by air, the distance to the airport is manageable, and various transport options are available to reach the hotel.

Guest Facilities and Services at Opa Hotel Palembang

Guest facilities at Opa Hotel Palembang are designed to cater to the needs of modern travellers. You'll find essential services that contribute to a hassle-free stay, including reliable Wi-Fi to keep you connected and a helpful 24-hour front desk ready to assist with any queries. The hotel aims to provide a comfortable environment, with amenities that support both relaxation and productivity. While specific details on all services are best confirmed directly, the general offerings are geared towards ensuring a pleasant experience for all guests.

Room Information and Stay Experience at Opa Hotel Palembang

The hotel offers a selection of rooms designed for comfort and rest. When considering the Room types of Opa Hotel Palembang, guests can expect clean and well-maintained spaces. The focus is on providing a tranquil retreat after a day of exploring. Essential amenities such as effective air conditioning are in place to ensure a comfortable temperature regardless of the outside weather. The bathrooms are kept to a high standard of cleanliness, contributing to an overall pleasant and refreshing stay.

Recommended Nearby Dining and Cafes around Opa Hotel Palembang

Palembang is known for its diverse culinary scene, and Opa Hotel Palembang is well-positioned to let you explore it. You'll find a variety of local eateries and cafes in the vicinity, offering everything from traditional Indonesian dishes to contemporary fare. The area is a great spot to experience the local food culture, with opportunities to enjoy delicious meals and refreshing beverages. Whether you're looking for a hearty breakfast, a quick lunch, or a relaxed dinner, the surrounding neighbourhood provides ample choices to satisfy your palate.

Popular Attractions and Activities near Opa Hotel Palembang

Palembang is rich in history and culture, offering a range of attractions for visitors. Explore the iconic Ampera Bridge, a symbol of the city, offering scenic views of the Musi River. Immerse yourself in history at the Sultan Mahmud Badaruddin II Museum, showcasing the region's royal heritage. For a taste of local life and shopping, visit the bustling 16 Ilir Market. Discover the unique architecture and spiritual significance of the Great Mosque of Palembang. Take a leisurely stroll along the Musi Riverfront, enjoying the city's atmosphere. If you are looking for other activities around Opa Hotel Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Opa Hotel Palembang from the Airport

Navigating your journey from the airport to Opa Hotel Palembang is straightforward, with several convenient options available. Understanding the "How to get to Opa Hotel Palembang" is key to a smooth arrival. The airport transfer service of Opa Hotel Palembang can be accessed via various modes of transport.

  • Airport Link Trains: If available, these offer a direct and efficient route towards the city centre, often with connections to local transport.
  • Airport Shuttle Buses: Many airports provide shuttle services that can take you closer to your destination.
  • Public Metered Taxis: Readily available at the airport, these offer a direct ride to the hotel. Ensure the meter is used for a fair fare.
  • Rideshare Services: Convenient app-based services are also an option for a comfortable journey.

For a seamless experience, consider pre-booking your Airport transfer service or using a reliable rideshare service upon arrival.

Summary of Why You Should Choose Opa Hotel Palembang

Opa Hotel Palembang offers a compelling combination of location, comfort, and convenience, making it an ideal choice for Australian travellers. Its strategic position ensures easy access to the city's attractions and transport links. The hotel's commitment to providing a pleasant stay is evident in its well-maintained rooms and helpful services.

  • Excellent location for exploring Palembang.
  • Comfortable and clean accommodation.
  • Friendly and accessible service.
  • Convenient access to local dining and attractions.

To secure your stay and experience the best of Palembang, it's time to "Check room availability at Opa Hotel Palembang" and "Book Opa Hotel Palembang" today. For great deals on accommodation, consider exploring options to Book budget hotels in Sumatera Selatan. Don't forget to also Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Opa Hotel Palembang

Swimming Pool Opa Hotel Palembang
Swimming Pool
Fitness Center Opa Hotel Palembang
Fitness Center
Lobby Opa Hotel Palembang
Lobby
Accommodation Services Opa Hotel Palembang
Accommodation Services
Exterior Opa Hotel Palembang
Exterior

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Indoor pool
  • Karaoke
  • Sauna
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Swimming pool

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Opa Hotel Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Check-in Information – OPA Hotel Palembang Check-in Time: From 2:00 PM (Check-out time is 12:00 PM) What guests need to prepare: Valid ID (ID card / Driver’s License / Passport) for each adult guest. Booking confirmation / voucher from OTA or direct booking. Deposit (IDR 100.000, based on hotel policy). Check-in Procedure: Guests proceed to the Front Desk / Reception. Present ID and booking confirmation. Complete payment (if not yet settled). Receive room key and hotel facility information. Contact before arrival: 📞 Front Desk – OPA Hotel Palembang Phone/WhatsApp: 0815 3733 555 (for arrival confirmation, late check-in, or special requests)
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Opa Hotel Palembang
60
Number of floors in Opa Hotel Palembang
5
Another facilities in Opa Hotel Palembang
Bar, Breakfast, Buffet breakfast, Dining area, Snacks

Frequently asked questions about Opa Hotel Palembang

What are available facilities at Opa Hotel Palembang?
There are top facilites at Opa Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Opa Hotel Palembang?
The standard check-in time at Opa Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Opa Hotel Palembang provide breakfast?
Yes, Opa Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Opa Hotel Palembang?
Opa Hotel Palembang has a 4.0-star rating.
How many floors does Opa Hotel Palembang have?
Opa Hotel Palembang has 5.
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Opa Hotel Palembang reviews and ratings

8.5
Very Good
From 1,739 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Opa Hotel Palembang
All
Staff Friendliness (74)
Bedroom (71)
Ambiance (68)
Bathroom (59)
Distance to City Center (52)
Hotel Area (52)
Accessibility (50)
Taste (49)
Surroundings (46)
Family Friendly (45)
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Traveller Reviews Opa Hotel Palembang

Number of reviews per page
20
40
Customer reviews
Fatah i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff is friendly, the place is clean.
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. Fatha I., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Comfortable, clean room, cold AC, good price, pretty good service.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, clean room, cold AC, good price, pretty good service.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Comfortable, clean room, cold AC, good price, pretty good service.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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m yunus p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the hotel staff provided excellent service. The room was absolutely fantastic. OPA Hotel is the best. 👍
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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P***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The menu lacked variety, and the chicken porridge tasted awful. The coffee was as weak as tea. The restrooms didn't match the documentation in the app.
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay with us. We apologize for any inconvenience you may have experienced. Your review is a great encouragement to our team, and we strive to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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S***e
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The room was fairly clean, but the AC wasn't cold. The area outside the room (the hallways) smelled strongly of cigarette smoke and was suffocating. The small swimming pool had very dirty water. 🥲 The food wasn't very varied and the taste wasn't quite right.
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1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay with us. We apologize for any inconvenience you may have experienced. Your review is a great encouragement to our team, and we strive to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Yogi I. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
Please refill the available drinking water, because yesterday I found a water tank that was open and the water level had decreased.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Mr./Ms. Yogi I.S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for your trust in staying at OPA Hotel Palembang. We apologize for any inconvenience caused. Your review motivates our team to continue striving for the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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R***y
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The staff was friendly, although check-in took a while, but it was okay. The room was less than clean. Upon entering, the spray was dirty (wet), and the room was somewhat lacking in cleanliness. I found two cockroaches in the room.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your rating and feedback are a great encouragement to our team in providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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I***n
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
The staff wasn't friendly at all. The rooms were okay, nice, comfortable, and kid-friendly. But the food was a no-brainer. The side dish was sardines, huh?
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your review is a great encouragement to our team, and we strive to provide the best possible service. We look forward to welcoming you back again in the future. Sincerely, The Management, OPA Hotel Palembang
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Alfariz S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Friendly, clean, comfortable. I highly recommend it.
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Accommodation's Reply
27 Jul 2026
Dear Mr./Ms. Alfariz S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very friendly staff, excellent reception, satisfactory rooms, affordable prices, and an interesting concept. Absolutely the best.
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2 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Sonny Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
nice and accommodating staff.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Sonny C., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our room, service, and facilities. Your review motivates our team to continue striving to provide the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff is friendly, the facilities are quite complete.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Robetbmj
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It's really great... It's just right, the hotel is clean, the staff are friendly, and it's really great.
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Accommodation's Reply
12 Jul 2026
Dear Mr. Robertbmj, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our room, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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A***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 9 week(s) ago
Yeah, that's okay, the important thing is that you've tried it.
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Good price, comfortable, clean rooms. It's worth staying here. Booking is cheap and easy.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Rahmat K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly. The rooms and toilets were sparkling clean.
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Accommodation's Reply
10 Jul 2026
Dear Mr./Mrs. Rahmat, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
It was fun, but there was a little complaint when we stayed there while it was being renovated, it was a bit disturbing.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.8
/10
Reviewed 11 week(s) ago
It's noisy at 4 a.m. I've contacted customer service, but nothing has changed. It's completely uncomfortable. If you need a break, it's best not to stay here.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced due to the noise in the morning. We are saddened that your report could not provide a satisfactory solution. This feedback is a matter of concern for our management. We will evaluate our complaint handling process and take necessary steps to prevent such incidents from happening again. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more comfortable stay, maintaining the high standards of service at OPA Hotel Palembang. Sincerely, The Management Team, OPA Hotel Palembang
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Number of reviews per page
20
40

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Bedroom 4 Opa Hotel Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 1,739 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Opa Hotel Palembang
All
Staff Friendliness (74)
Bedroom (71)
Ambiance (68)
Bathroom (59)
Distance to City Center (52)
Hotel Area (52)
Accessibility (50)
Taste (49)
Surroundings (46)
Family Friendly (45)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Opa Hotel Palembang

Number of reviews per page
20
40
Customer reviews
Fatah i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff is friendly, the place is clean.
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. Fatha I., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Comfortable, clean room, cold AC, good price, pretty good service.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, clean room, cold AC, good price, pretty good service.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Comfortable, clean room, cold AC, good price, pretty good service.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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m yunus p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the hotel staff provided excellent service. The room was absolutely fantastic. OPA Hotel is the best. 👍
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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P***n
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6.5
/10
Reviewed 2 week(s) ago
The menu lacked variety, and the chicken porridge tasted awful. The coffee was as weak as tea. The restrooms didn't match the documentation in the app.
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay with us. We apologize for any inconvenience you may have experienced. Your review is a great encouragement to our team, and we strive to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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S***e
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8.1
/10
Reviewed 4 week(s) ago
The room was fairly clean, but the AC wasn't cold. The area outside the room (the hallways) smelled strongly of cigarette smoke and was suffocating. The small swimming pool had very dirty water. 🥲 The food wasn't very varied and the taste wasn't quite right.
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1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay with us. We apologize for any inconvenience you may have experienced. Your review is a great encouragement to our team, and we strive to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Yogi I. S.
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Staycation
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6.5
/10
Reviewed 4 week(s) ago
Please refill the available drinking water, because yesterday I found a water tank that was open and the water level had decreased.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Mr./Ms. Yogi I.S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for your trust in staying at OPA Hotel Palembang. We apologize for any inconvenience caused. Your review motivates our team to continue striving for the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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R***y
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6.8
/10
Reviewed 5 week(s) ago
The staff was friendly, although check-in took a while, but it was okay. The room was less than clean. Upon entering, the spray was dirty (wet), and the room was somewhat lacking in cleanliness. I found two cockroaches in the room.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your rating and feedback are a great encouragement to our team in providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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I***n
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9.3
/10
Reviewed 7 week(s) ago
The staff wasn't friendly at all. The rooms were okay, nice, comfortable, and kid-friendly. But the food was a no-brainer. The side dish was sardines, huh?
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your review is a great encouragement to our team, and we strive to provide the best possible service. We look forward to welcoming you back again in the future. Sincerely, The Management, OPA Hotel Palembang
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Alfariz S.
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8.5
/10
Reviewed 7 week(s) ago
Friendly, clean, comfortable. I highly recommend it.
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Accommodation's Reply
27 Jul 2026
Dear Mr./Ms. Alfariz S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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M***a
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
Very friendly staff, excellent reception, satisfactory rooms, affordable prices, and an interesting concept. Absolutely the best.
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2 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Sonny Z.
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Leisure
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9.4
/10
Reviewed 9 week(s) ago
nice and accommodating staff.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Sonny C., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our room, service, and facilities. Your review motivates our team to continue striving to provide the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff is friendly, the facilities are quite complete.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Robetbmj
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It's really great... It's just right, the hotel is clean, the staff are friendly, and it's really great.
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Accommodation's Reply
12 Jul 2026
Dear Mr. Robertbmj, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our room, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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A***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 9 week(s) ago
Yeah, that's okay, the important thing is that you've tried it.
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Good price, comfortable, clean rooms. It's worth staying here. Booking is cheap and easy.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Rahmat K.
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Business
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10.0
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly. The rooms and toilets were sparkling clean.
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Accommodation's Reply
10 Jul 2026
Dear Mr./Mrs. Rahmat, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
It was fun, but there was a little complaint when we stayed there while it was being renovated, it was a bit disturbing.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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S***i
icon-Transit
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5.8
/10
Reviewed 11 week(s) ago
It's noisy at 4 a.m. I've contacted customer service, but nothing has changed. It's completely uncomfortable. If you need a break, it's best not to stay here.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced due to the noise in the morning. We are saddened that your report could not provide a satisfactory solution. This feedback is a matter of concern for our management. We will evaluate our complaint handling process and take necessary steps to prevent such incidents from happening again. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more comfortable stay, maintaining the high standards of service at OPA Hotel Palembang. Sincerely, The Management Team, OPA Hotel Palembang
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