Opa Hotel Palembang

Hotels
Preferred Partner Plus
8.5
/10
Very Good
1,669 reviews

What Guests Say About Their Stay

Staff Friendliness (94)
Bedroom (89)
Ambiance (83)
Distance To City Center (82)

Dwi F. F.

9.7
/ 10
Thank God, the front office manager, Mr. Alan, provided friendly, kind, and responsive service. The room was comfortable and clean. The front office, reception, restaurant, and housekeeping teams were friendly. May the OPA Hotel Palembang business continue to be successful and blessed. Continue serving customers wholeheartedly and with a smile. Thank you.
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J***i

8.5
/ 10
A fully equipped hotel in the city center at a competitive price. I've been here several times, and it's great for families.

s***n

10.0
/ 10
Great, hopefully Grandpa can always consistently provide the best service for guests.
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s***n

10.0
/ 10
Great, hopefully Grandpa can always consistently provide the best service for guests.
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B***b

10.0
/ 10
The service is very good and very friendly, complete facilities, whatever you want, are here, the place is good, the rooms are clean, neat, fragrant, the reception staff are smiling, the main thing is that staying here is very comfortable.
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In the Area
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Jalan Mayor Salim Batubara No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Opa Hotel Palembang is located in area / city Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Opa Hotel Palembang Address: Map & Location

Jalan Mayor Salim Batubara No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127
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Lobby Opa Hotel Palembang
Exterior 2 Opa Hotel Palembang

Discover More About Opa Hotel Palembang

Location


Opa Hotel Palembang is located in area / city Ilir Timur II.

About Opa Hotel Palembang

For you, travelers who wish to travel comfortably on a budget, Opa Hotel Palembang is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Opa Hotel Palembang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Opa Hotel Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Opa Hotel Palembang, a wonderful accommodation for your family holiday.

Opa Hotel Palembang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Opa Hotel Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Opa Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Opa Hotel Palembang.

All facilities in Opa Hotel Palembang

Swimming Pool Opa Hotel Palembang
Swimming Pool
Fitness Center Opa Hotel Palembang
Fitness Center
Lobby Opa Hotel Palembang
Lobby
Accommodation Services Opa Hotel Palembang
Accommodation Services
Exterior Opa Hotel Palembang
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Snacks

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Things to Do

  • Indoor pool
  • Karaoke
  • Sauna
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Opa Hotel Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Check-in Information – OPA Hotel Palembang Check-in Time: From 2:00 PM (Check-out time is 12:00 PM) What guests need to prepare: Valid ID (ID card / Driver’s License / Passport) for each adult guest. Booking confirmation / voucher from OTA or direct booking. Deposit (IDR 100.000, based on hotel policy). Check-in Procedure: Guests proceed to the Front Desk / Reception. Present ID and booking confirmation. Complete payment (if not yet settled). Receive room key and hotel facility information. Contact before arrival: 📞 Front Desk – OPA Hotel Palembang Phone/WhatsApp: 0815 3733 555 (for arrival confirmation, late check-in, or special requests)
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Opa Hotel Palembang
60
Number of floors in Opa Hotel Palembang
5
Another facilities in Opa Hotel Palembang
Coffee/tea in lobby, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Opa Hotel Palembang

What are available facilities at Opa Hotel Palembang?
There are top facilites at Opa Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Opa Hotel Palembang?
Check-in time at Opa Hotel Palembang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Opa Hotel Palembang provide breakfast?
Yes, Opa Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Opa Hotel Palembang?
Opa Hotel Palembang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Opa Hotel Palembang have?
Opa Hotel Palembang has 5 floors.
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More Reviews from Other Guests in Opa Hotel Palembang

8.5
Very Good
From 1,669 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Opa Hotel Palembang
All
Staff Friendliness (68)
Bedroom (67)
Ambiance (64)
Bathroom (58)
Hotel Area (50)
Distance to City Center (48)
Accessibility (47)
Surroundings (45)
Taste (45)
Family Friendly (43)
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Most Recent
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Traveler Reviews Opa Hotel Palembang

Number of reviews per page
20
40
Customer reviews
F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Good price, comfortable, clean rooms. It's worth staying here. Booking is cheap and easy.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Rahmat K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly. The rooms and toilets were sparkling clean.
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Accommodation's Reply
10 Jul 2026
Dear Mr./Mrs. Rahmat, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It was fun, but there was a little complaint when we stayed there while it was being renovated, it was a bit disturbing.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.8
/10
Reviewed 1 week(s) ago
It's noisy at 4 a.m. I've contacted customer service, but nothing has changed. It's completely uncomfortable. If you need a break, it's best not to stay here.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced due to the noise in the morning. We are saddened that your report could not provide a satisfactory solution. This feedback is a matter of concern for our management. We will evaluate our complaint handling process and take necessary steps to prevent such incidents from happening again. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more comfortable stay, maintaining the high standards of service at OPA Hotel Palembang. Sincerely, The Management Team, OPA Hotel Palembang
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Dedi F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is very nice, comfortable, clean, and has complete facilities.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Dedee F, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service, affordable prices, and a friendly receptionist. Recommended: There's a swimming pool. Thank you, Grandpa.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is okay, only the room is not soundproof enough.
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2 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Verified Traveler
icon-origin-TRAVELOKA
7.1
/10
Reviewed 3 week(s) ago
The room's AC wasn't cold, the shower water was small, and the soap didn't come out when pressed. The phone rang but wasn't answered. One used hotel slipper was provided. Hopefully, there will be improvements in the future.
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3 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you very much for taking the time to provide us with your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. In particular, we are especially sorry about the issues you mentioned: malfunctioning air conditioning, insufficient water pressure in the bathroom, a broken soap dispenser, weak in-room phone signal, and the lack of slippers. Your valuable feedback is very important to us, and we have forwarded it to the relevant departments for immediate review and action to prevent such issues from recurring. We hope your next stay at Palembang Hotel will be even more pleasant. Thank you again, The Palembang Hotel Management Team
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great as expected, comfortable new hotel, satisfying service.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you so much for your review and your trust in OPA Hotel Palembang 😊 We are delighted to know that your stay met your expectations. Hotel comfort and satisfactory service are our top priorities for all our guests. Such positive feedback is a great encouragement to our entire team to provide the best service and create memorable stay experiences. We hope to welcome you back to OPA Hotel Palembang again for an even more memorable experience. Sincerely, OPA Hotel Palembang
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Tika
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
300rband hotel but complete with a pool
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Accommodation's Reply
15 Jun 2026
Dear Ms. Tika, Thank you so much for your review and trust in Opa Palembang Hotel. 😊 We are delighted to know that your stay met your expectations. The comfort and satisfaction of our guests are truly our top priority. Positive feedback like this motivates our entire staff to continue providing the best service and creating pleasant stay experiences. We look forward to welcoming you back to Opa Palembang Hotel for another memorable experience. Sincerely, Opa Palembang Hotel.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable rooms, fast hotel process, good price, and worth it.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Gentlemen/Ladies, Thank you for your excellent review and rating of OPA Hotel Palembang. We are delighted to know that you enjoyed your stay with us. Guest satisfaction is the greatest motivation for our entire team to continuously provide friendly, comfortable, and memorable service. We hope to welcome you back to OPA Hotel Palembang on your next visit. Sincerely, The Management Team, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable rooms, cheap prices, affordable, and fast booking.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Thanks for moving to another room due to the inconvenience of the previous room. We've also upgraded our room. 🙏🏼
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Not soundproof and noisy DJ every night, but okay for this price.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Dwi F. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Thank God, the front office manager, Mr. Alan, provided friendly, kind, and responsive service. The room was comfortable and clean. The front office, reception, restaurant, and housekeeping teams were friendly. May the OPA Hotel Palembang business continue to be successful and blessed. Continue serving customers wholeheartedly and with a smile. Thank you.
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2 people find it helpful
Accommodation's Reply
20 May 2026
Dear Mr./Ms. Dwee F.F., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I was initially given a room with a water leak, and was told about it and immediately replaced. However, I was given a room with a broken key card, and I had to call the staff repeatedly to get in. However, the staff responded quickly and opened the room. Thank you to the staff who had to go back and forth to open the room. 🙏
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Accommodation's Reply
18 May 2026
Dear Guests, This is OPA Hotel Palembang. Thank you very much for staying with us. We are especially grateful for your detailed and positive review. We are delighted to hear that you were satisfied with the front desk and restaurant service, the quality of the food, the smart TV, the pool, sauna, and fitness center facilities. We also appreciate your satisfaction with the guest rooms, air conditioning, shower facilities, and Wi-Fi. Thank you for your understanding regarding the use of the barcode scanner. Your valuable feedback is invaluable in helping us to provide an even more comfortable stay for our guests. We look forward to welcoming you back to Palembang. Thank you again for choosing OPA Hotel Palembang. Sincerely, OPA Hotel Palembang
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rara
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Everything is ok and it's scary if you park in the back, it makes you nervous
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Accommodation's Reply
16 May 2026
Dear Ms./Mrs. Rara, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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MUHAMMAD P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very comfortable, the food is delicious.
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Accommodation's Reply
11 May 2026
Dear Mr./Mrs. Muhammad P, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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F***N
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Comfortable, lots of food around.
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1 people find it helpful
Accommodation's Reply
10 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Business trip, recommendations
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Number of reviews per page
20
40

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Bedroom 4 Opa Hotel Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 1,669 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Opa Hotel Palembang
All
Staff Friendliness (68)
Bedroom (67)
Ambiance (64)
Bathroom (58)
Hotel Area (50)
Distance to City Center (48)
Accessibility (47)
Surroundings (45)
Taste (45)
Family Friendly (43)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Opa Hotel Palembang

Number of reviews per page
20
40
Customer reviews
F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Good price, comfortable, clean rooms. It's worth staying here. Booking is cheap and easy.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Rahmat K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly. The rooms and toilets were sparkling clean.
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Accommodation's Reply
10 Jul 2026
Dear Mr./Mrs. Rahmat, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It was fun, but there was a little complaint when we stayed there while it was being renovated, it was a bit disturbing.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.8
/10
Reviewed 1 week(s) ago
It's noisy at 4 a.m. I've contacted customer service, but nothing has changed. It's completely uncomfortable. If you need a break, it's best not to stay here.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced due to the noise in the morning. We are saddened that your report could not provide a satisfactory solution. This feedback is a matter of concern for our management. We will evaluate our complaint handling process and take necessary steps to prevent such incidents from happening again. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more comfortable stay, maintaining the high standards of service at OPA Hotel Palembang. Sincerely, The Management Team, OPA Hotel Palembang
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Dedi F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is very nice, comfortable, clean, and has complete facilities.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Dedee F, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service, affordable prices, and a friendly receptionist. Recommended: There's a swimming pool. Thank you, Grandpa.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is okay, only the room is not soundproof enough.
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2 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Verified Traveler
icon-origin-TRAVELOKA
7.1
/10
Reviewed 3 week(s) ago
The room's AC wasn't cold, the shower water was small, and the soap didn't come out when pressed. The phone rang but wasn't answered. One used hotel slipper was provided. Hopefully, there will be improvements in the future.
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3 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you very much for taking the time to provide us with your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. In particular, we are especially sorry about the issues you mentioned: malfunctioning air conditioning, insufficient water pressure in the bathroom, a broken soap dispenser, weak in-room phone signal, and the lack of slippers. Your valuable feedback is very important to us, and we have forwarded it to the relevant departments for immediate review and action to prevent such issues from recurring. We hope your next stay at Palembang Hotel will be even more pleasant. Thank you again, The Palembang Hotel Management Team
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great as expected, comfortable new hotel, satisfying service.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you so much for your review and your trust in OPA Hotel Palembang 😊 We are delighted to know that your stay met your expectations. Hotel comfort and satisfactory service are our top priorities for all our guests. Such positive feedback is a great encouragement to our entire team to provide the best service and create memorable stay experiences. We hope to welcome you back to OPA Hotel Palembang again for an even more memorable experience. Sincerely, OPA Hotel Palembang
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Tika
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
300rband hotel but complete with a pool
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Accommodation's Reply
15 Jun 2026
Dear Ms. Tika, Thank you so much for your review and trust in Opa Palembang Hotel. 😊 We are delighted to know that your stay met your expectations. The comfort and satisfaction of our guests are truly our top priority. Positive feedback like this motivates our entire staff to continue providing the best service and creating pleasant stay experiences. We look forward to welcoming you back to Opa Palembang Hotel for another memorable experience. Sincerely, Opa Palembang Hotel.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable rooms, fast hotel process, good price, and worth it.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Gentlemen/Ladies, Thank you for your excellent review and rating of OPA Hotel Palembang. We are delighted to know that you enjoyed your stay with us. Guest satisfaction is the greatest motivation for our entire team to continuously provide friendly, comfortable, and memorable service. We hope to welcome you back to OPA Hotel Palembang on your next visit. Sincerely, The Management Team, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable rooms, cheap prices, affordable, and fast booking.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Thanks for moving to another room due to the inconvenience of the previous room. We've also upgraded our room. 🙏🏼
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Not soundproof and noisy DJ every night, but okay for this price.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Dwi F. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Thank God, the front office manager, Mr. Alan, provided friendly, kind, and responsive service. The room was comfortable and clean. The front office, reception, restaurant, and housekeeping teams were friendly. May the OPA Hotel Palembang business continue to be successful and blessed. Continue serving customers wholeheartedly and with a smile. Thank you.
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2 people find it helpful
Accommodation's Reply
20 May 2026
Dear Mr./Ms. Dwee F.F., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I was initially given a room with a water leak, and was told about it and immediately replaced. However, I was given a room with a broken key card, and I had to call the staff repeatedly to get in. However, the staff responded quickly and opened the room. Thank you to the staff who had to go back and forth to open the room. 🙏
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Accommodation's Reply
18 May 2026
Dear Guests, This is OPA Hotel Palembang. Thank you very much for staying with us. We are especially grateful for your detailed and positive review. We are delighted to hear that you were satisfied with the front desk and restaurant service, the quality of the food, the smart TV, the pool, sauna, and fitness center facilities. We also appreciate your satisfaction with the guest rooms, air conditioning, shower facilities, and Wi-Fi. Thank you for your understanding regarding the use of the barcode scanner. Your valuable feedback is invaluable in helping us to provide an even more comfortable stay for our guests. We look forward to welcoming you back to Palembang. Thank you again for choosing OPA Hotel Palembang. Sincerely, OPA Hotel Palembang
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rara
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Everything is ok and it's scary if you park in the back, it makes you nervous
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Accommodation's Reply
16 May 2026
Dear Ms./Mrs. Rara, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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MUHAMMAD P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very comfortable, the food is delicious.
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Accommodation's Reply
11 May 2026
Dear Mr./Mrs. Muhammad P, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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F***N
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Comfortable, lots of food around.
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1 people find it helpful
Accommodation's Reply
10 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Business trip, recommendations
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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