Everything was great, from the staff service, food, location, and cleanliness. Everything was top-notch.

Got a renovated room. It was clean and easy to find food. Breakfast here was top-notch, with lots of choices and delicious.

Novotel Palembang is always a nice place to stay from the first time I visited this hotel in 2011 until now.

I stay here so often that I know the receptionist where are the friendly employees favorite place to stay when in Palembang

My experience staying at Harper Palembang was comfortable, with good parking and lobby access, especially for me with elderly parents and young children. The service was also friendly. Thank you, Harper Palembang. It's a highly recommended accommodation, especially for those with children. It has a swimming pool, and is close to everything.

Always satisfying ❤️ The hotel our family always chooses every time we visit Palembang ❤️

I really liked the hotel's cleanliness, the staff were friendly, and the rooms were neat and beautiful. I highly recommend it for your next staycation.

I had a wonderful stay at this hotel! The room was exceptionally clean, spacious, and very comfortable. The staff were extremely friendly, welcoming, and always ready to help. The location is also very strategic, close to many local attractions and dining spots. Breakfast was delicious with a wide variety of choices. I will definitely stay here again on my next visit!

I've stayed at this hotel four times in Palembang. It's also not too far from the airport, so I highly recommend it! There's no question about comfort, it's absolutely comfortable 💯

The staff was incredibly welcoming upon check-in, the restaurant was cozy and the menu was quite enjoyable.

The hotel staff was very friendly and helpful upon check-in.

The location is great, close to everything. It smells great too. The lobby is beautiful and unique. The staff, from the security guards and front desk agents to housekeeping, are all excellent and helpful. This is my second stay and it's always a good experience.

The hotel staff is very friendly, the rooms are comfortable and spacious, and now you can watch Netflix here.

Overall, everything was good. The room was clean, the AC was cold, the bed was clean, and the staff service was friendly. Hopefully, it will continue to be good.

Friendly and nice staff, clean rooms, clean mattresses and pillows, decent wifi, cold AC, hot water heater, and the best part is the very strategic location, across from PTC Mall and there are lots of delicious culinary delights around.

Almost always stay here, strategic location, delicious food, restaurant open until late, and friendly service.

I've been a regular customer since 2023, it's safe and the place is strategically close to everywhere. Affordable price. Next time it will definitely be a place to stay again when going to Palembang. the best🙏🏻🙏🏻🙏🏻

The cleanest old hotel I've ever been to. Absolutely spotless, right down to the smallest detail.

All the services and comfort in this hotel are very good, any complaints are immediately handled promptly and it is very clean with pocket-friendly prices but feels like a luxury hotel.