Does MaxOneHotels.com @ Vivo Palembang provide parking?

Yes, MaxOneHotels.com @ Vivo Palembang provides parking. Please confirm details directly with the hotel.

What do past guests say about MaxOneHotels.com @ Vivo Palembang ?

MaxOneHotels.com @ Vivo Palembang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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MaxOneHotels.com @ Vivo Palembang

Name: MaxOneHotels.com @ Vivo Palembang
Address: Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114, Jl. R. Soekamto No. B1-B4, Sumatera Selatan, 30114, Indonesia
Rating: 8.2

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8.2

/10

Very Good

14,449 reviews

What Guests Say About Their Stay

K***y

10.0

/ 10

I stay here so often that I know the receptionist where are the friendly employees favorite place to stay when in Palembang

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sonya f.

10.0

/ 10

The room is clean, the staff is friendly, the breakfast is plentiful and delicious, in short, you won't regret staying here.

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O***e

10.0

/ 10

The room was clean and tidy, and the bathroom was also clean and fragrant. I stayed here for two nights and it was cleaned daily, towels were replaced, and bottled water was provided. The food was delicious and varied, with the chicken porridge and tekwan being top notch. 👍

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D***i

9.4

/ 10

I loved the hotel's amenities, from the room to the breakfast, everything was great. The room was cute and very aesthetically pleasing, making it a comfortable stay. I also loved the service; the staff were all friendly, and everything was great.

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Z***a

8.8

/ 10

A very pleasant stay. The room was clean, comfortable, and exactly as described. The booking process through the app was easy, fast, and reliable. Highly recommended.

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In the Area

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Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

Main Facilities

Laundry service

Restaurant

Luggage storage

Elevator

Family room

Laundry

MaxOneHotels.com @ Vivo Palembang is a hotel is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

MaxOneHotels.com @ Vivo Palembang Address: Map & Location

Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

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Lobby 2 MaxOneHotels.com @ Vivo Palembang

Discover More About MaxOneHotels.com @ Vivo Palembang

Location
MaxOneHotels.com @ Vivo Palembang is a hotel is located at Ilir Timur II.

About MaxOneHotels.com @ Vivo Palembang

MaxOneHotels.com @ Vivo Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, MaxOneHotels.com @ Vivo Palembang is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, MaxOneHotels.com @ Vivo Palembang provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at MaxOneHotels.com @ Vivo Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at MaxOneHotels.com @ Vivo Palembang .

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from MaxOneHotels.com @ Vivo Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

MaxOneHotels.com @ Vivo Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, MaxOneHotels.com @ Vivo Palembang is the right place to stay.

All facilities in MaxOneHotels.com @ Vivo Palembang

Functional Hall

Lobby

Exterior

Bedroom

Restaurant

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Cafe
Dining area
Set menu dinner
Snacks
Vegetarian meal

Things to Do

Massage
Spa

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Family room

Accessibilty

Accessible parking
Wheelchair accessible

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Business Facilities

Business facilities
Conference room
Meeting facilities
Projector

In-room Facilities

Cable TV
Desk
Minibar
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in MaxOneHotels.com @ Vivo Palembang

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
HOTEL GUEST REGULATION : The below items are prohibited inside the hotel premises : • Animals, Durian Fruit, Electronic equipment for cooking, all sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. • The hotel has the right to confiscate the mentioned items if found in guest room without prior notification. • Prostitution practice and human trafficking is prohibited in the hotel. • The hotel authority has the right to ask the guest to leave the hotel premises and will not refund any room charge to the guest caused by the mentioned above violations. Guest is considered aware and acknowledge of the Hotel Regulation the moment that the guest has received hotel’s voucher or confirmation from the hotel.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Vivo Palembang	113
Number of floors in MaxOneHotels.com @ Vivo Palembang	7
Another facilities in MaxOneHotels.com @ Vivo Palembang	A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in MaxOneHotels.com @ Vivo Palembang

What Time is Check In & Check Out at MaxOneHotels.com @ Vivo Palembang ?

Check-in time at MaxOneHotels.com @ Vivo Palembang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does MaxOneHotels.com @ Vivo Palembang provide breakfast?

Yes, MaxOneHotels.com @ Vivo Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of MaxOneHotels.com @ Vivo Palembang ?

MaxOneHotels.com @ Vivo Palembang is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does MaxOneHotels.com @ Vivo Palembang have?

MaxOneHotels.com @ Vivo Palembang has 7 floors.

How many rooms are available at MaxOneHotels.com @ Vivo Palembang ?

MaxOneHotels.com @ Vivo Palembang has 113 rooms in total.

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More Reviews from Other Guests in MaxOneHotels.com @ Vivo Palembang

Overall Ratings & Reviews MaxOneHotels.com @ Vivo Palembang

Traveloka (14,449)

8.2

Very Good

From 14,449 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about MaxOneHotels.com @ Vivo Palembang

All

Ambiance (130)

Bedroom (129)

Staff Friendliness (124)

Distance to City Center (122)

Bathroom (108)

Surroundings (105)

Accessibility (102)

Room Space (85)

Hotel Area (84)

Wifi (75)

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Traveler Reviews MaxOneHotels.com @ Vivo Palembang

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Customer reviews

Muhammad R.

10.0

/10

Reviewed 3 day(s) ago

Interesting and delicious, must try now.

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Teteh R.

10.0

/10

Reviewed 2 week(s) ago

Quite satisfied with the service. Nice, clean, and strategic location.

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1 people find it helpful

Accommodation's Reply

30 Oct 2026

Dear Mr./Mrs. Teteh R., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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Lydia R. A.

Leisure

10.0

/10

Reviewed 3 week(s) ago

The place is comfortable, close to shopping centers and in the city center. The atmosphere is also cozy, Japanese-style. The food may lack a bit of variety—it could be expanded, but it's delicious. It's perfect for vacations, business, and just relaxing.

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Accommodation's Reply

21 Oct 2026

Dear Ms. Lydia R.A., This is a message from Maxzone Hotel Palembang. We would like to thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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F***a

9.4

/10

Reviewed 4 week(s) ago

Comfortable, clean rooms, cool air conditioning, and a reasonable price. Booking is easy and convenient.

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Accommodation's Reply

21 Oct 2026

Dear Mr./Ms. F*a, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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D***a

8.0

/10

Reviewed 4 week(s) ago

The window blinds were moldy, the toilet sink faucet was leaking, and the superior room, which was described as a king bed, actually had twin beds pushed together. Check-in was only allowed for one day, and when leaving, you still had to pay Rp 5,000 for parking, even though the receptionist said it was free. The hotel definitely needs a facelift.

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Accommodation's Reply

21 Oct 2026

Dear D*a, This is a warm greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We sincerely apologize for any inconvenience you experienced regarding our facilities and services. We look forward to seeing you again on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management of Maxson Palembang.

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E***n

Business

10.0

/10

Reviewed 4 week(s) ago

Comfortable, complete breakfast and close to big malls.

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Accommodation's Reply

21 Oct 2026

Dear Mr./Mr. E*n, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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Dedi P.

10.0

/10

Reviewed 5 week(s) ago

Comfortable and clean room. Really nice.

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Accommodation's Reply

21 Oct 2026

Dear Mr. Dedee P, This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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Verified Traveler

Transit

9.3

/10

Reviewed 5 week(s) ago

Overall, my stay experience was okay, just the details need to be improved.

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Accommodation's Reply

21 Oct 2026

Dear Mr. G*t, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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F***a

10.0

/10

Reviewed 5 week(s) ago

Comfortable rooms, good prices, worth it. Very safe, and easy to book.

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Accommodation's Reply

21 Oct 2026

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A***A

Leisure

10.0

/10

Reviewed 6 week(s) ago

Comfortable staying at this hotel is close to the mall, easy access to anywhere.

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1 people find it helpful

Accommodation's Reply

21 Oct 2026

Dear Mr./Ms. A*A, Max One Palembang Hotel would like to express our gratitude for your stay and for taking the time to write a review about our services. We sincerely hope to welcome you back in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Palembang Hotel

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Celsy t.

Leisure

8.5

/10

Reviewed 6 week(s) ago

It was actually okay, the room facilities were working fine. Unfortunately, when I was there, there might have been an event going on, so the noise was really disturbing, until almost midnight. And in the room, the signal was bad and it kept dropping out. I asked for a non-smoking room, but when I was given a smoking room, it smelled really bad. As a result, I asked to have the room sprayed first because I had a child with me.

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Accommodation's Reply

29 Sep 2026

Dear Ms./Mrs. Chelsea T, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We apologize for any inconvenience you may have experienced during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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Febri Y.

8.8

/10

Reviewed 7 week(s) ago

Nice hotel. Lessons are relaxed.

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Accommodation's Reply

29 Sep 2026

Dear Mr. Febri Y, This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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Iysa R. T.

8.5

/10

Reviewed 7 week(s) ago

The toilet wasn't clear. It was impossible to sit crookedly when defecating because it was so close to the wall. I ordered coffee and food, paying using QRIS. The delivery person didn't say anything when I said thank you. (Need a tip? Just said thank you.) The deposit was huge, Rp150,000. The tableware had its pulls removed. The AC was cool.

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Accommodation's Reply

29 Sep 2026

Dear Ms./Mrs. Isa, This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced regarding the bathroom facilities and staff service. We hope to welcome you back on your next stay and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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H***i

10.0

/10

Reviewed 8 week(s) ago

Steady, good, satisfied, always successful.

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1 people find it helpful

Accommodation's Reply

29 Sep 2026

Dear Ms./Mrs. H*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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D***y

Staycation

8.2

/10

Reviewed 9 week(s) ago

Clean, modern, and cozy room. Great interior design and a very comfortable bed. The room service was fast. The minus is the bedroom lighting is too dark.

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Accommodation's Reply

29 Sep 2026

Dear Ms./Mrs. D*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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D***n

Medical

5.6

/10

Reviewed 11 week(s) ago

We stayed one night, booking three rooms on the 7th floor. It was fine at first, until dusk: a local dangdut orchestra next door was playing, and the sound was all in our room, so we had to shout. Until 11 PM, the hotel staff didn't seem to be making any extra effort to ask the orchestra to stop or move us, as our room was adjacent to the orchestra. We even approached the residents and asked to lower the volume, but were instead reprimanded by the host. The hotel didn't seem to maintain its surroundings, and we were caught off guard by a super-duper orchestra disturbing our guests. The environment and the building's construction also lacked thick materials, soundproofing, or noise reduction. We ended up finding another hotel that night and changed because the music was truly inhumane for us to rest. I regret staying at the Maxone Hotel, having to pay double the price because I found another hotel at the last minute.

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Accommodation's Reply

29 Aug 2026

Dear Mr./Ms./Mrs. Dan, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced during your stay. Regarding the loud music from the adjacent room, we have informed the relevant department about the disturbance caused to that guest. We hope to welcome you back on your next stay and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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K***y

Staycation

10.0

/10

Reviewed 11 week(s) ago

I stay here so often that I know the receptionist where are the friendly employees favorite place to stay when in Palembang

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Accommodation's Reply

23 Aug 2026

Dear Valued Guest, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay with us and for taking the time to write a review about our services. We sincerely hope to welcome you back in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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sonya f.

Transit

10.0

/10

Reviewed 12 week(s) ago

The room is clean, the staff is friendly, the breakfast is plentiful and delicious, in short, you won't regret staying here.

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Accommodation's Reply

21 Aug 2026

Dear Ms. Sonia, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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r***d

Staycation

6.3

/10

Reviewed 12 week(s) ago

Pick-up and drop-off services don't even take a minute, and they charge 5,000 Rupiah! Grab/taxi pick-up and drop-off services are still requested, regardless of whether you're staying or not. They charge the same fee. Check-in and check-out service is slow. The room's AC takes a long time to cool down.

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Accommodation's Reply

21 Aug 2026

Dear Mr./Mr. r*d, This is a message from Max One Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced regarding parking and other facilities during your stay. However, please note that parking is a mandatory service we must adhere to. We will do our best to improve our service upon your check-in and will also re-check the air conditioning. We hope to welcome you back on your next stay and provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang

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O***e

Leisure

10.0

/10

Reviewed 13 week(s) ago

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. O*e, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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