Quite satisfied with the service. Nice, clean, and strategic location.

The place is comfortable, close to shopping centers and in the city center. The atmosphere is also cozy, Japanese-style. The food may lack a bit of variety—it could be expanded, but it's delicious. It's perfect for vacations, business, and just relaxing.

Comfortable, clean rooms, cool air conditioning, and a reasonable price. Booking is easy and convenient.

The window blinds were moldy, the toilet sink faucet was leaking, and the superior room, which was described as a king bed, actually had twin beds pushed together. Check-in was only allowed for one day, and when leaving, you still had to pay Rp 5,000 for parking, even though the receptionist said it was free. The hotel definitely needs a facelift.

Comfortable, complete breakfast and close to big malls.

Comfortable and clean room. Really nice.

Overall, my stay experience was okay, just the details need to be improved.

Comfortable rooms, good prices, worth it. Very safe, and easy to book.

Comfortable staying at this hotel is close to the mall, easy access to anywhere.

It was actually okay, the room facilities were working fine. Unfortunately, when I was there, there might have been an event going on, so the noise was really disturbing, until almost midnight. And in the room, the signal was bad and it kept dropping out. I asked for a non-smoking room, but when I was given a smoking room, it smelled really bad. As a result, I asked to have the room sprayed first because I had a child with me.

Nice hotel. Lessons are relaxed.

The toilet wasn't clear. It was impossible to sit crookedly when defecating because it was so close to the wall. I ordered coffee and food, paying using QRIS. The delivery person didn't say anything when I said thank you. (Need a tip? Just said thank you.) The deposit was huge, Rp150,000. The tableware had its pulls removed. The AC was cool.

Steady, good, satisfied, always successful.

Clean, modern, and cozy room. Great interior design and a very comfortable bed. The room service was fast. The minus is the bedroom lighting is too dark.

We stayed one night, booking three rooms on the 7th floor. It was fine at first, until dusk: a local dangdut orchestra next door was playing, and the sound was all in our room, so we had to shout. Until 11 PM, the hotel staff didn't seem to be making any extra effort to ask the orchestra to stop or move us, as our room was adjacent to the orchestra. We even approached the residents and asked to lower the volume, but were instead reprimanded by the host. The hotel didn't seem to maintain its surroundings, and we were caught off guard by a super-duper orchestra disturbing our guests. The environment and the building's construction also lacked thick materials, soundproofing, or noise reduction. We ended up finding another hotel that night and changed because the music was truly inhumane for us to rest. I regret staying at the Maxone Hotel, having to pay double the price because I found another hotel at the last minute.

I stay here so often that I know the receptionist where are the friendly employees favorite place to stay when in Palembang

The room is clean, the staff is friendly, the breakfast is plentiful and delicious, in short, you won't regret staying here.

Pick-up and drop-off services don't even take a minute, and they charge 5,000 Rupiah! Grab/taxi pick-up and drop-off services are still requested, regardless of whether you're staying or not. They charge the same fee. Check-in and check-out service is slow. The room's AC takes a long time to cool down.

The room was clean and tidy, and the bathroom was also clean and fragrant. I stayed here for two nights and it was cleaned daily, towels were replaced, and bottled water was provided. The food was delicious and varied, with the chicken porridge and tekwan being top notch. 👍

Stayed here while on a business trip. Strategic location and close to everything.