MaxOneHotels.com @ Vivo Palembang

Hotels
Preferred Partner
8.2
/10
Very Good
14,581 reviews

What Guests Say About Their Stay

Distance To City Center (197)
Staff Friendliness (190)
Accessibility (184)
Ambiance (182)

D***i

9.4
/ 10
I loved the hotel's amenities, from the room to the breakfast, everything was great. The room was cute and very aesthetically pleasing, making it a comfortable stay. I also loved the service; the staff were all friendly, and everything was great.
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Z***a

8.8
/ 10
A very pleasant stay. The room was clean, comfortable, and exactly as described. The booking process through the app was easy, fast, and reliable. Highly recommended.
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Z***a

9.7
/ 10
A very pleasant stay. The room was clean, comfortable, and exactly as described. The booking process through the app was easy, fast, and reliable. Highly recommended.
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T Jullis Syamdiofa

9.7
/ 10
The room is clean, according to the picture, the check-in process is easy and short, the breakfast is delicious although the choices are not too diverse but complete there is rice, noodles, bread, porridge (porridge and the tekwannya delicious). Strategic location near shopping centers and culinary centers.
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Astrid P.

9.7
/ 10
The first time I checked the hotel, the one I was looking for the most was the hotel that was okay design, the food was ok at a low price and after searching, I was interested in this hotel. The first one is eye catching, from the selection of colors and furniture. After that, the receptionist's appearance was very interesting and also friendly. For the room, it is quite spacious for that price, complete with the toiletries. For food, the choice is not too much and it tastes ok because I don't like breakfast too much. but overall, if there is a chance, I will definitely come again!
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In the Area
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Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
MaxOneHotels.com @ Vivo Palembang is a hotel is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
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What's around MaxOneHotels.com @ Vivo Palembang

Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114
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Lobby MaxOneHotels.com @ Vivo Palembang
Lobby 2 MaxOneHotels.com @ Vivo Palembang

Discover More About MaxOneHotels.com @ Vivo Palembang

Welcome to MaxOneHotels.com @ Vivo Palembang, your ideal destination for a comfortable and memorable stay in Palembang, South Sumatra. Whether you're visiting for business or leisure, MaxOneHotels.com @ Vivo Palembang offers a blend of modern amenities, excellent service, and a prime location to make your trip truly special. Discover why MaxOneHotels.com @ Vivo Palembang is the preferred choice for travelers seeking quality accommodation in this vibrant Indonesian city.

MaxOneHotels.com @ Vivo Palembang Location

MaxOneHotels.com @ Vivo Palembang is conveniently situated in the heart of Palembang, specifically in the bustling Ilir Barat I district. Located at Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30114, the hotel offers easy access to the city's key attractions and business centers. It is approximately a 30-minute drive from Sultan Mahmud Badaruddin II International Airport, making it a convenient choice for travelers arriving by air. The hotel's strategic position also places it within easy reach of major thoroughfares, facilitating seamless travel around the city. The atmosphere surrounding MaxOneHotels.com @ Vivo Palembang is one of vibrant urban energy, with numerous dining, shopping, and entertainment options just a stone's throw away. It's an ideal base for exploring the rich culture and modern developments of Palembang.

MaxOneHotels.com @ Vivo Palembang Facilities & Services

Facilities for guests at MaxOneHotels.com @ Vivo Palembang are designed to ensure a comfortable and enjoyable experience. The hotel provides a range of services to cater to every need:

  • 24-Hour Front Desk:

    Always available to assist with check-in, check-out, and any inquiries.
  • Free Wi-Fi:

    Stay connected throughout your stay with complimentary internet access in all areas.
  • Restaurant:

    Enjoy delicious local and international cuisine without leaving the hotel.
  • Swimming Pool:

    Take a refreshing dip in the hotel's well-maintained swimming pool.
  • Fitness Center:

    Keep up with your workout routine at the on-site gym.
  • Meeting Facilities:

    Ideal for business travelers needing a space for corporate events or meetings.
  • Room Service:

    Enjoy meals in the comfort of your room.
  • Concierge Services:

    Get assistance with tour bookings and local recommendations.
  • Parking:

    Complimentary parking is available for guests who arrive by car.
  • Air Conditioning:

    All public areas and rooms are equipped with air conditioning for your comfort.

Operating hours for the swimming pool are from 7:00 AM to 7:00 PM. The fitness center is open from 6:00 AM to 9:00 PM. There are no additional fees for using these facilities for in-house guests.

MaxOneHotels.com @ Vivo Palembang Room Types

MaxOneHotels.com @ Vivo Palembang offers a diverse selection of rooms to suit every traveler's preference. The room types of MaxOneHotels.com @ Vivo Palembang are thoughtfully designed to provide comfort and convenience.

  • MaxOne Room:

    These comfortable rooms are perfect for solo travelers or couples. They typically feature a city view and are designated as non-smoking.
  • Deluxe Room:

    Offering more space and enhanced amenities, Deluxe Rooms are available with either a city view or a garden view. Some Deluxe Rooms may feature a bathtub. These rooms are also non-smoking.
  • Suite:

    For those seeking a more luxurious experience, the Suites provide ample space, premium furnishings, and often include a separate living area. Suites are non-smoking and may come with a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms offer extra beds or larger sleeping arrangements. Family Rooms are non-smoking and provide a comfortable stay for all members.

All rooms are non-smoking to ensure a fresh environment for all guests. While pet-friendly accommodations are not a standard offering, guests with specific needs are encouraged to contact the hotel directly to inquire about potential arrangements. Additional cleaning fees may apply if special arrangements are made.

MaxOneHotels.com @ Vivo Palembang Dining & Restaurants

MaxOneHotels.com @ Vivo Palembang ensures that guests have delightful culinary experiences with its on-site dining options. The hotel features a main restaurant that serves a variety of Indonesian and international dishes. Guests can savor authentic local flavors, including Palembang's famous Pindang and Pempek, prepared with fresh ingredients. The restaurant is open daily from 6:30 AM to 10:00 PM, with breakfast typically served from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 2:00 PM, and dinner from 6:00 PM to 10:00 PM. An estimated price per person for a meal ranges from PHP 300 to PHP 600, depending on the order. Room service is also available during the restaurant's operating hours, offering a convenient dining option for guests who prefer to dine in their rooms.

MaxOneHotels.com @ Vivo Palembang Nearby Attractions and Activities

MaxOneHotels.com @ Vivo Palembang is ideally located for exploring the captivating attractions of Palembang and its surroundings. Here are some must-visit spots:

  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Sultan Mahmud Badaruddin II):

    A significant historical and religious site, showcasing beautiful Islamic architecture.
  • Palembang City Center (PSX) Mall:

    A popular shopping destination for local and international brands, dining, and entertainment.
  • Kuto Besak Fortress:

    A historical fort that offers a glimpse into the region's past.
  • Puntikayu Park:

    A green oasis in the city, perfect for a relaxing stroll or family outing.

If you are looking for other activities around MaxOneHotels.com @ Vivo Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to MaxOneHotels.com @ Vivo Palembang from the Airport

Getting to MaxOneHotels.com @ Vivo Palembang from Sultan Mahmud Badaruddin II International Airport (PLM) is straightforward, with several convenient options available. The airport transfer service of MaxOneHotels.com @ Vivo Palembang ensures a smooth arrival. Here's how to get to MaxOneHotels.com @ Vivo Palembang:

  • Hotel Private Transfer:

    The most convenient option is to arrange a private airport transfer directly with the hotel. This service offers a hassle-free experience, with a driver meeting you at the arrival hall and taking you directly to the hotel. The estimated cost for this service is around PHP 800 to PHP 1,200, depending on the vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to MaxOneHotels.com @ Vivo Palembang typically takes about 30 minutes, and the fare can range from PHP 250 to PHP 400, depending on traffic conditions.
  • Ride-hailing Services:

    You can also use ride-hailing services, which are popular and often more affordable than traditional taxis. Simply book a ride through your preferred app upon arrival. The estimated cost is similar to that of a metered taxi, around PHP 200 to PHP 350.
  • Rental Car:

    For those who prefer to drive themselves, car rental services are available at the airport. This offers flexibility for exploring Palembang and its surroundings at your own pace.

For a seamless journey, consider booking airport transfer services in advance through the hotel or a trusted provider.

Summary of Why You Should Choose to Stay at MaxOneHotels.com @ Vivo Palembang

Choosing MaxOneHotels.com @ Vivo Palembang for your next trip to Palembang offers a multitude of benefits, ensuring a pleasant and memorable stay. Here are the key reasons why you should book your accommodation here:

  • Prime Location:

    Situated in a central district, providing easy access to major attractions, shopping, and dining.
  • Comfortable Rooms:

    A variety of well-appointed rooms designed for comfort and convenience, catering to different traveler needs.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining, enhancing your overall experience.
  • Attentive Service:

    The hotel staff is dedicated to providing warm hospitality and efficient service to ensure guest satisfaction.
  • Value for Money:

    MaxOneHotels.com @ Vivo Palembang offers competitive rates, making it an excellent choice for budget-conscious travelers without compromising on quality.

Room availability at MaxOneHotels.com @ Vivo Palembang is often in high demand, so it's advisable to book in advance. Booking MaxOneHotels.com @ Vivo Palembang is easy and can be done directly or through trusted travel platforms. For the best deals and a seamless booking process, consider using Traveloka.

Explore more options and find great deals for your next getaway:

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All facilities in MaxOneHotels.com @ Vivo Palembang

Functional Hall MaxOneHotels.com @ Vivo Palembang
Functional Hall
Lobby MaxOneHotels.com @ Vivo Palembang
Lobby
Exterior MaxOneHotels.com @ Vivo Palembang
Exterior
Bedroom MaxOneHotels.com @ Vivo Palembang
Bedroom
Others MaxOneHotels.com @ Vivo Palembang
Others

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Spa

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in MaxOneHotels.com @ Vivo Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
HOTEL GUEST REGULATION : The below items are prohibited inside the hotel premises : • Animals, Durian Fruit, Electronic equipment for cooking, all sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. • The hotel has the right to confiscate the mentioned items if found in guest room without prior notification. • Prostitution practice and human trafficking is prohibited in the hotel. • The hotel authority has the right to ask the guest to leave the hotel premises and will not refund any room charge to the guest caused by the mentioned above violations. Guest is considered aware and acknowledge of the Hotel Regulation the moment that the guest has received hotel’s voucher or confirmation from the hotel.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Vivo Palembang
113
Number of floors in MaxOneHotels.com @ Vivo Palembang
7
Another facilities in MaxOneHotels.com @ Vivo Palembang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in MaxOneHotels.com @ Vivo Palembang

What are available facilities at MaxOneHotels.com @ Vivo Palembang ?
There are top facilites at MaxOneHotels.com @ Vivo Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at MaxOneHotels.com @ Vivo Palembang ?
The standard check-in time at MaxOneHotels.com @ Vivo Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does MaxOneHotels.com @ Vivo Palembang provide breakfast?
Yes, MaxOneHotels.com @ Vivo Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of MaxOneHotels.com @ Vivo Palembang ?
MaxOneHotels.com @ Vivo Palembang is a 3.0-star hotel.
How many floors does MaxOneHotels.com @ Vivo Palembang have?
MaxOneHotels.com @ Vivo Palembang has 7 floors.
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More Reviews from Other Guests in MaxOneHotels.com @ Vivo Palembang

8.2
Very Good
From 14,581 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about MaxOneHotels.com @ Vivo Palembang
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Bedroom (118)
Ambiance (116)
Distance to City Center (114)
Staff Friendliness (114)
Surroundings (97)
Accessibility (97)
Bathroom (95)
Room Space (81)
Hotel Area (75)
Wifi (67)
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Traveler Reviews MaxOneHotels.com @ Vivo Palembang

Number of reviews per page
20
40
Customer reviews
YUNIA C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is the best for a staycation with family, especially since the junior suite has a PS so the kids will feel at home in the room.
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I loved the hotel's amenities, from the room to the breakfast, everything was great. The room was cute and very aesthetically pleasing, making it a comfortable stay. I also loved the service; the staff were all friendly, and everything was great.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. d*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable and strategically located. It's aesthetically pleasing and cute, making it a great place to stay. The breakfast is also excellent.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. d*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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E***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Unfortunately, there is only 1. Cars are required to pay for parking once during their stay.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. E*s, This is a message from Max One Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced regarding our parking service. However, parking rates are a regulation we must adhere to. We hope to welcome you back on your next stay and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Palembang Hotel
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Hasri d. r.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Okay, great. I can go again later.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Hasri, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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Ali A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Ali, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review demonstrating your appreciation for the quality of our service. We hope to welcome you back on your next stay and provide you with even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff are friendly, the service is fast.
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Accommodation's Reply
24 Jun 2026
Dear Ms./Mrs. D*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel close to big mall
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Accommodation's Reply
05 Jun 2026
Dear Gentlemen/Ladies, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Located in the heart of Palembang city center, the Maxone Hotel offers very affordable rates for those on business trips. The friendly staff makes it hard for guests to leave.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. d*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The closest place to stay to PTC Mall. It's just a short walk to PTC.
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. ke*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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m***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Check-in was easy, the facilities were great. Thank you.
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms ...
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Have requested early check-in but it is not available.
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Accommodation's Reply
25 May 2026
Dear Mr./Ms./Ms./Mr ...
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel atmosphere and the friendliness of the staff are good, this hotel is highly recommended. I like it and it happens to be in the city center too.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Mr. G*t, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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D***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The staff is friendly and polite, the hotel is clean and the atmosphere is peaceful.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. ke*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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w***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
It's been very good and enjoyable
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. w*u, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This is the umpteenth time I've stayed here. It's comfortable and the location is not far from the mall.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. ke*y, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about the quality of our service. We are very thankful that you continued to choose us as your accommodation during your stay in Palembang. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
My choice when staying in Palembang, besides the good atmosphere and service, the location is also close to the PTC mall, just walking to the mall.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. ke*y, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about the quality of our service. We are very thankful that you chose our hotel during your stay in Palembang. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
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bagus s.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
What can be expressed, not only through words, but only with comfort that proves, that something classy does not have to be expensive.
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Accommodation's Reply
13 May 2026
Dear Mr. Bagus, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review highlighting the quality of our service. We hope to welcome you back on your next stay and provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
First time to Palembang, disappointed that Maxone Palembang is not clean, management please improve it.
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Accommodation's Reply
13 May 2026
Dear Mr./Ms. D*a, This is a message from Max One Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Palembang Hotel
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M***M
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The staff were unfriendly, the room was dirty, not even swept, the sheets were dirty and sandy, and the floor was even worse.
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Accommodation's Reply
13 May 2026
Dear Mr./Ms. M*M, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our services and facilities during your stay. We sincerely hope to welcome you back on your next visit and will strive to provide you with even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
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Lobby 4 MaxOneHotels.com @ Vivo Palembang

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8.2
Very Good
From 14,581 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about MaxOneHotels.com @ Vivo Palembang
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Bedroom (118)
Ambiance (116)
Distance to City Center (114)
Staff Friendliness (114)
Surroundings (97)
Accessibility (97)
Bathroom (95)
Room Space (81)
Hotel Area (75)
Wifi (67)
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Traveler Reviews MaxOneHotels.com @ Vivo Palembang

Number of reviews per page
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40
Customer reviews
YUNIA C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is the best for a staycation with family, especially since the junior suite has a PS so the kids will feel at home in the room.
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I loved the hotel's amenities, from the room to the breakfast, everything was great. The room was cute and very aesthetically pleasing, making it a comfortable stay. I also loved the service; the staff were all friendly, and everything was great.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. d*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable and strategically located. It's aesthetically pleasing and cute, making it a great place to stay. The breakfast is also excellent.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. d*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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E***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Unfortunately, there is only 1. Cars are required to pay for parking once during their stay.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. E*s, This is a message from Max One Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced regarding our parking service. However, parking rates are a regulation we must adhere to. We hope to welcome you back on your next stay and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Palembang Hotel
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Hasri d. r.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Okay, great. I can go again later.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Hasri, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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Ali A.
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Ali, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review demonstrating your appreciation for the quality of our service. We hope to welcome you back on your next stay and provide you with even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff are friendly, the service is fast.
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Accommodation's Reply
24 Jun 2026
Dear Ms./Mrs. D*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel close to big mall
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Accommodation's Reply
05 Jun 2026
Dear Gentlemen/Ladies, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Located in the heart of Palembang city center, the Maxone Hotel offers very affordable rates for those on business trips. The friendly staff makes it hard for guests to leave.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. d*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The closest place to stay to PTC Mall. It's just a short walk to PTC.
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. ke*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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m***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Check-in was easy, the facilities were great. Thank you.
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms ...
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Have requested early check-in but it is not available.
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Accommodation's Reply
25 May 2026
Dear Mr./Ms./Ms./Mr ...
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel atmosphere and the friendliness of the staff are good, this hotel is highly recommended. I like it and it happens to be in the city center too.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Mr. G*t, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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D***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The staff is friendly and polite, the hotel is clean and the atmosphere is peaceful.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. ke*y, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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w***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
It's been very good and enjoyable
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. w*u, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This is the umpteenth time I've stayed here. It's comfortable and the location is not far from the mall.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. ke*y, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about the quality of our service. We are very thankful that you continued to choose us as your accommodation during your stay in Palembang. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
My choice when staying in Palembang, besides the good atmosphere and service, the location is also close to the PTC mall, just walking to the mall.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. ke*y, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about the quality of our service. We are very thankful that you chose our hotel during your stay in Palembang. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
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bagus s.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
What can be expressed, not only through words, but only with comfort that proves, that something classy does not have to be expensive.
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Accommodation's Reply
13 May 2026
Dear Mr. Bagus, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review highlighting the quality of our service. We hope to welcome you back on your next stay and provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
First time to Palembang, disappointed that Maxone Palembang is not clean, management please improve it.
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Accommodation's Reply
13 May 2026
Dear Mr./Ms. D*a, This is a message from Max One Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Palembang Hotel
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M***M
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The staff were unfriendly, the room was dirty, not even swept, the sheets were dirty and sandy, and the floor was even worse.
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Accommodation's Reply
13 May 2026
Dear Mr./Ms. M*M, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our services and facilities during your stay. We sincerely hope to welcome you back on your next visit and will strive to provide you with even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
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Number of reviews per page
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