lovely hotel, nice view from the 14th floor, enjoyed the lounge on the 5th floor. really enjoyed the art throughout the hotel.

Great room, superb facilities

Fantastic experience staying at The Gate. Faultless customer service. Room super clean and very well appointed. Close to the underground and bus stops. I will definitely return. Congratulations for the superb service and experience you provide.

Clean room. Easy self checkin

Super clean, really well appointed rooms. They’ve taken so many considerations about what travellers really need. Lots of storage, utensils/cutlery/mugs etc, everything you need really. And the beds are fantastic!

Very nice clean room, staff were friendly too. Highly recommend

This hotel is lovely. In a really convenient location, out of the way enough to feel quiet, but only a 5 minute walk to tube. Staff are friendly, breakfast was decent, room was lovely and had great views.

This property and the staff are awesome. I will definitely come back. Thanks Victoria for her amazing service!

Free coffee and juices. Laundry room for the guests was great.

Great stay, good amenities, nice room / setup. Would stay here again next time!

Staff was helpful, very nice lounge and breakfast, convenient location

Clean room. Convenient location.

Consistently great stay

Every spot on. Cant find any fault. Very short walk from tube, shops etc. Amazing views. will be back

Amazing place to stay in the heart of London. Hotel is very good. Rooms are very clean. Staff is very friendly and polite. Excellent service. Special thanks to Samina and Renata for taking care of us during check-in and making our check out very smooth. Located within 2 min walk to Aldgate East tube station- making it convenient for commute. Some other main attractions like Tower Bridge, Tower hill are also walkable from here. Close to several good restaurants. Ideal place to stay while visiting London.

Stayed here for 6 nights. I had thought I booked the room with breakfast, but it apparently wasn't part of the package I asked Expedia to contact the hotel, but they were unsuccessful in making contact. At the end, it worked out since the Gate offers kitchenettes in each room. I just hope I didn't overpay for the room. The start wasn't great, however, when the room was out of conditioner and short of towels on the first night. I contacted the AI Concierge, which was not the most convenient way, but the only way you can communicate with any employee is to talk to the AI by phone. I had asked twice by AI and the third time in person downstairs. The housekeeper came the next day with these items. The hotel is great if you don't have many requests or needs, but if you do, it may be difficult to get a hold of someone. Pros: -Great location to commute into central London. Nearby multiple Underground and bus stops -Grocery stores close by -Comfortable beds and black out curtains Cons: -Difficult to reach staff or management to address concerns if they arise -Chromecast didn't work in room, but we didn't bother to contact AI concierge -The Gate had certain time slots designated for breakfast by which floor you are on, which isn't ideal if you are on a schedule. For example, floors 16-20 assigned to go to breakfast at 9:45-10:15am. -They advertise a "5th-floor lounge features a modern self-pouring wine stage" but this was not seen

Rena rum, bra läge och jättetrevliga personal.

Excellent room, plenty of space.

The staff was very friendly and helpful.

Sent two emails asking for something special for my wife in the room to celebrate our anniversary but got no response. We had two single beds pushed together in the room which was the worst way to spend our anniversary. The bottle of still water in the room was opened before our arrival. Overall I would not stay here again.