Good to stay there. Good ambience.

Our less-than-pleasant experience while staying here was the complimentary dinner and breakfast provided by the hotel. I wasn't the only one who felt the same way; the drinking glasses still smelled unpleasant. Sorry, but it smelled a bit off. Perhaps in the future, they could be more careful; they shouldn't just be clean, but also deodorized. So, when we drank from the small glasses, whether we filled them with juice or tea, the glasses had an unpleasant odor.

This is my umpteenth time staying at Rayz UMM, and I've always received excellent service. The staff is friendly, the environment is clean, and the food is delicious. It's simply fantastic.

The implementation of housekeeping SOPs needs to be reviewed to ensure the suitability between operational procedures and guest comfort aspects, especially regarding housekeeping activities carried out while guests are still in the room.

Easy access and staff friendly

Good place to stay and relax. Will come back next time

It was very impressive, especially when we got a surprise dinner, so we didn't have to go out to find food that night, we could just rest.

The staff is very friendly, the rooms are clean.

The room is spacious, clean, the place is comfortable, the staff is friendly, the check-in and checkout process is very fast.

The hotel staff is very friendly and helpful. The atmosphere is comfortable and serene, and the property is very clean. Parking is safe, spacious, and secure.

A hotel located on the Malang-Batu highway with a pleasant atmosphere and views, but quite far from the city center. The bedrooms are spacious and comfortable, and the amenities and service are quite good.

Located in the middle between the city center of Malang and Batu, it is perfect if you want to vacation in Malang.

Overall recommended, only the car parking area needs to be expanded.

Love this hotel, choose the villa type, there is a private hot spring pool, living room, kitchen, really feel at home.

The room is comfortable and not cramped, clean too

The staff are friendly and kids friendly, making it a very comfortable holiday close to Batu's tourist attractions and culinary center.

The service, infrastructure, food are the best, everything is satisfying.

This is the best 4-star hotel I've ever stayed at in Malang. The rooms are large, the amenities are more complete than other 4-star hotels, and the staff are incredibly friendly.

I stayed in a deluxe room, which was quite spacious and comfortable. The soundproofing from the neighbors and the hallway was also excellent. Breakfast was okay, but during my two-night stay, it remained the same, lacking variety.

its good placeeeeeeee good ambience good location