8.9
Very Good
From 2,040 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Rayz UMM Hotel
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Staff Friendliness (110)
Room Space (101)
Bedroom (97)
Ambiance (96)
Hotel Area (95)
Accessibility (88)
Family Friendly (82)
Taste (82)
Bathroom (81)
Surroundings (79)
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Traveller Reviews Rayz UMM Hotel

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40
Customer reviews
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very comfortable, clean, fun and very worth it
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Accommodation's Reply
27 Dec 2025
Dear Mr./Ms. R*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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Gifari A. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Overall very satisfying, all facilities function well, and the hotel location is strategic 💖💖
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Accommodation's Reply
20 Dec 2025
Dear Ms./Mrs. Gifari A. Y., Sincerely, Reyz Umm Malang Hotel! We are delighted to have welcomed you to Malang. It is a great honor for all our staff to know that your experience at our hotel was memorable. At Reyz Umm Malang, we believe that every guest is family, and every visit is something we strive to make even more special. If you return to Malang again, we hope to welcome you back with even more personalized service, enhanced comfort, and even more memorable moments. Thank you for your trust. We look forward to seeing you again for another wonderful experience at Reyz Umm Malang! Great people - Great place - Reyz - Memorable moments. Sincerely, Yanuar Arifeen, Hotel Manager
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Rosa S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
the 2nd time to malang choose to stay at the hotel RAYZ UMM, the hotel facilities are very very sukaaaa 😍😍😍😍
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Accommodation's Reply
20 Dec 2025
Dear Ms./Mrs. Rosa S, Warm greetings from Rayz Umm Malang Hotel! We are honored to have been a part of your journey in Malang. It is a great honor to know that your experience with us was meaningful to our entire team. At Rayz Umm Malang, we believe that every guest is family, and every visit is something we strive to make even more special. If you return to Malang, we hope to welcome you back with even more personalized service, enhanced comfort, and even more precious moments. Thank you for your trust, and we look forward to seeing you again on your next memorable experience at Rayz Umm Malang! Good people, good place, Rayz, the best times. Sincerely, Yanuar Arifeen, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome hotel, clean and affordable
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Accommodation's Reply
06 Dec 2025
Dear Ms. Kania, G*T Warm regards, Rayz umm Hotel Malang! We are honored to have been a part of your journey in Malang. Hearing that your experience with us was so memorable is an honor for all our team. At Rayz umm Hotel Malang, we believe that every guest is family, and every visit is a story that we would like to make even more special. If you are ever back in Malang, we hope to welcome you back again with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz umm Hotel Malang! Nice people - nice place Rayz, happy times. Best regards, Yanuar Arifien Hotel Manager
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Q***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 5 week(s) ago
The room is really nice and spacious and the service is also really good, the only downside is that the parking lot is quite far from the hotel lobby, so if it rains while driving a motorbike it will be really difficult to get down and put on your raincoat, and if there is an event on the 2nd floor, I wonder if the sound can reach the 4th floor, it's a bit quiet but overall everything is okay
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Accommodation's Reply
01 Dec 2025
Dear Q*O, Warm regards, Rayz umm Hotel Malang! We are honored to have been a part of your journey in Malang. It is an honor for all our team to hear that your experience with us was so memorable. At Rayz umm Hotel Malang, we believe that every guest is family and every visit is a story that we would like to make even more special. If you are ever back in Malang, we hope to welcome you back with more personalized service, better comfort and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz umm Hotel Malang! Nice people - nice place Rayz, happy times. Best regards, Yanuar Arifin Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Upon check-in, the receptionist was friendly and the check-in process was quick. The room was spacious and clean. The hotel lobby was spacious and fragrant, with a nice interior. The atmosphere was pleasant. During our stay, for some reason, the parking lot was very full, resulting in a bit of a traffic jam. While we were resting in our hotel room, after descending from Bromo, there were several small children running, joking, and screaming in the hallway, which disturbed our sleep. But this wasn't the hotel's fault... it was okay ^_^.
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Accommodation's Reply
18 Nov 2025
Dear G*t, Warm regards, Rayz umm Hotel Malang! We are honored to have been a part of your Malang journey. Hearing that your experience was so memorable is an honor for all our team. At Rayz umm Hotel Malang, we believe that every guest is family and every visit is a story that we would like to make even more special. If you come back to Malang again, we hope to welcome you with more personalized service, better comfort and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz umm Hotel Malang! Nice people - nice place Rayz, happy times. Best regards, Yanuar Arifin Hotel Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The cheapest and most comfortable 4-star hotel in Malang
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Accommodation's Reply
10 Nov 2025
Dear Mr. R*A, Warm regards, Rayz umm Hotel Malang! We are honored to have been a part of your journey in Malang. Hearing that your experience with us was so memorable is an honor for all our team. At Rayz umm Hotel Malang, we believe that every guest is family and every visit is a story that we would like to make even more special. If you are back in Malang again, we hope to welcome you back with more personalized service, better comfort and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz umm Hotel Malang! Nice people - nice place Rayz, happy times. Best regards, Yanuar Arifien Hotel Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
In my opinion, it's the best hotel. The service is incredibly friendly and the rooms are incredibly clean. The sheets are spotlessly clean, unlike other hotels where the sheets are sometimes stained and the room is covered in dust. Here, there's no dust at all. It's incredibly clean and comfortable.
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3 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. D*y, Warm regards from Rayz umm Hotel Malang! We are truly honored to have been a part of your journey in Malang. It is an honor for all our team to hear that your experience with us was so memorable. At Rayz umm Hotel Malang, we believe that every guest is family and every visit is a story that we would like to make even more special. If you are ever back in Malang, we hope to welcome you back with more personalized service, better comfort and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz umm Hotel Malang! Nice people - nice place Rayz, happy times. Best regards, Januar Arifin
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Cahyo H.
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 9 week(s) ago
If a hotel with a strategic location can improve its professionalism in service, it will certainly have the potential to become the choice of more people.
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Accommodation's Reply
31 Oct 2025
Dear Cahyo H., Warmest regards, Rayz umm Hotel Malang! We are honored to have been a part of your Malang journey. It is an honor for all our team to hear that your experience was so memorable. At Rayz umm Hotel Malang, we believe that every guest is family and every visit is a story that we would like to make even more special. If you come back to Malang again, we hope to welcome you with more personalized service, better comfort and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz umm Hotel Malang! Good people - good place Rayz, happy times. Best regards, Yanuar Arifien Hotel Manager
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Soni H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
As soon as I entered the hotel, it smelled good. The staff were all very friendly. The rooms were clean and fragrant. The food was delicious. I'd love to stay here again next time.
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Accommodation's Reply
31 Oct 2025
Dear Mr/Ms. Sony H., Warmest regards, Rayz Umm Hotel Malang! We are truly honored to have been a part of your journey in Malang. It is an honor for our entire team to hear that your experience was so memorable. At Rayz Umm Hotel Malang, we believe that every guest is family and every visit is a story that we would like to make even more special. If you are ever to return to Malang, we hope to welcome you back with more personalized service, improved comfort and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz Umm Hotel Malang! Good people - good place, Rayz, happy times. Sincerely, Yanuar Arifin Hotel Manager
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Risma N. Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
It was a pleasure to stay here again. This time, the request for a large bed was fulfilled, and it was very comfortable. The entire staff was very welcoming. Of course, the availability of prayer mats and Quran copies in the rooms is one of the most special features of this hotel. We hope the service and comfort are always maintained.
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Accommodation's Reply
25 Oct 2025
Dear Ms. Risma N.C., Warmest regards, Rayz Umm Hotel Malang! We are truly honored to have been a part of your Malang journey. It is an honor for our entire team to know that your experience with us was so memorable. At Rayz Umm Hotel Malang, we believe that every guest is family and every visit is a story that we would like to make even more special. If you are ever to return to Malang, we hope to welcome you back with more personalized service, improved comfort and more precious moments. Thank you for your trust. See you again for your next wonderful experience with Rayz Umm Hotel Malang! Good people - good place, Rayz, happy times. Best regards, Yanuar Arifin Hotel Manager
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RIFKI G. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Very nice. The hotel lobby smells great right from the start, and it features a colorful fish pond. The rooftop skylight is also great, allowing you to enjoy the view and the city atmosphere. Thank you.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. Rifki G. A, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Great views. Friendly staff, delicious food. Close to UMM Mosque.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. G*t, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is an invaluable honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Nazla M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, the service is all very good, the food is delicious and varied, the rooms are clean and fragrant, the bathroom equipment is very complete.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. Nazla M, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
From the beginning, the administrative process was very helpful, the staff were very friendly, the view was very attractive.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. G*t, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is an invaluable honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Nensi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I really like it and always repeat staying here, the rooms are spacious and very comfortable.
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Accommodation's Reply
02 Oct 2025
Dear Mr./Mrs. Nensi A, Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Bismillah... Alhamdulillah... This is my first staycation with my beloved kids at Rayz last long weekend... and God willing, I will want to stay again and again. So I regret it was only one night. Masya Allah Tabarakallah... Very impressive. Starting from the welcome greetings in the room. Thank you so much... The facilities are kids and family friendly. The room is quite spacious and safe for prayer space. The room is also equipped with a prayer mat and the Quran. There is a wudu tap. It really lives up to its name... It's perfect and bouncy. The menu is delicious and varied. Most importantly... The staff service is friendly and the environment is clean. Well... keep it up... May everyone be healthy and happy always...🤲🏻
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Guest, Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is an invaluable honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff was very friendly and accommodating !
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Accommodation's Reply
23 Sep 2025
Dear Mr./Mrs. R*A, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The breakfast is not very varied. Apart from that, everything is great. The staff are friendly.
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Accommodation's Reply
23 Sep 2025
Dear Mr./Mrs. A*D, Warm greetings from Rayz umm hotel Malang. We apologize for the inconvenience of our service and products that may not have met your expectations. We inform you that we have discussed and followed up with the relevant team. Once again, on behalf of the management of Rayz umm hotel Malang, we would like to express our gratitude and look forward to welcoming Mr./Mrs. Fanita and family to Rayz umm hotel Malang in the future. Nice People - Nice Place. Rayz The Moment. Best Regards, Yanuar Arifien, Hotel Manager.
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Dedy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Friendly staff, big room, and comfortable.
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr./Mrs. Dedy A, Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Number of reviews per page
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