GALA Hotel was okay overall for the price, and the room itself was nice and comfortable. However, I didn’t like that our room was right next to the reception area because there was almost no privacy. People were talking loudly all day working answering the phone talking to other staff members while we were trying to sleep, which made it hard to rest. Another disappointment was that the restaurant and bar are no longer open. I was expecting to have food and drinks available at the hotel, so that was frustrating. Overall, the stay was decent, but because of the noise and lack of amenities, I’m not sure I would stay here again.

I’ve stayed in this property before. Letty has been there some years and she’s always kind and welcoming. It was great to see Raul. Thank you for everything!

The hotel is in an excellent location in a great neighborhood with many restaurants and all walkable. The hotel itself is very Charming and Funky, although they are doing a lot of construction so be prepared for that inconvenience and a little bit of dust. The staff is incredible and very helpful. I will definitely stay here again

A beautifully updated 8 room Castle, the rooms are large with high ceilings on a Gorgeous street in the Americana section close to. so many restaurants and food carts from early morning til late at night

Perfect, and perfectly situated in the best neighborhood. This historic building is charming and the decor is lovely with a super comfy bed. I was in room 8 which is perfect for a solo traveler. The staff are super helpful. Colonia Americana is the coolest part of the city and Gala Hotel is on the nicest street full of grand homes, coffeeshops and restaurants. Walkable to the city center and near to the wonderful University Art Museum. (4/5 for amenities only because the pool was undergoing maintenance when I visited.) Such a lovely place to stay.

My partner and I were stuck in Guadalajara during the security incident on Feb 22. The staff were absolutely incredible, going above and beyond to keep us well-fed and safe when the city was shut down. I am truly grateful for the kindness they showed. Prior to the incident, we really enjoyed all of the cafes in the neighbourhood. The hotel is in an excellent location.

The location and service were good. The shower was a little funky. The TV and Internet were hit and miss.

The room and bed were excellent! The staff were attentive and very kind. The restaurant they had partnership is now closed which was a bummer but I would definitely return. So many good options for food and coffee around!

The staff was nice and friendly but they were rarely ever at the front desk. The website stated that breakfast was included, there's a bar, a welcome drink, and

Good location, but mediocre hotel. Not terribly clean or well-maintained, awkwardly configured rooms (e.g. shower in the middle of the room), lacking some basic modern amenities, and built on top of a restaurant that blasts dance music during the breakfast hour. Has the feel of a place trying to be chic and stylish, but that don’t quite finish the renovation.

Very friendly staff! Cute, old hotel with nice decorations. The breakfast was excellent!

The staff are all wonderful and speak very good English. They bring a French press coffe to your room in the morning. The breakfast included from the cafe Herva downstairs was very good. The hotel is an old mansion, restored to a degree and turned into a hotel. They did a fine job but don’t expect everything to be crisp and sharp, it’s an old, historic building. Although I had no problem, the upper rooms may be preferable. The two rooms on the first floor are just feet away from the front desk in the foyer and, depending, may not feel very private as sounds do transfer from foyer to room and back. That said, night shift was very, very quiet and did not disturb me. AC was great and appreciated as it got warm during the day and this room had no operable windows. Overall a very pleasant and sound experience. I would stay again when visiting Colonia Americana.

Excelente experiencia que vale la pena disfrutar

Excellent location and accommodations. Head check-in clerk was helpful and fluent in English. Enjoyed free breakfast at the hotel every morning. Muy delicioso.

The hotel has a good location. However, there are no phones in the rooms to contact the front desk, which I find inadequate. One morning we didn’t have hot water, which was very inconvenient. Additionally, the hotel does not offer room service, which I also believe should be improved. On the positive side, the staff was friendly and attentive.

Very cute boutique hotel in Guadalajara. Easily walk to delicious restaurants and good bars. Friendly staff and nice drink options at the bar. Would stay here again.

We stayed there for a week; everything went smoothly. Our only complaint is the taxi recommendation to go to another town. We suffered the whole round trip without A/C on a hot day, plus the driver came with a sick boy( they aren't going to use that guy anymore!). Our room was clean and tidy, the staff were kind, the breakfast was delicious, and it was quiet. We are happy that we stayed there.

Very nice hotel with a friendly staff in a beautiful neighborhood!

Great service

Everything was great besides the Ac not working