9.1
Exceptional
From 379 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.4

People often mention about Sunsetfalls Gardens and Resort
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Ambiance (57)
Staff Friendliness (55)
Hotel Area (49)
Family Friendly (46)
Taste (45)
Bedroom (44)
Surroundings (40)
Room Space (40)
Bathroom (37)
Activity Option (36)
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Traveller Reviews Sunsetfalls Gardens and Resort

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40
Customer reviews
J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel staff was very helpful in preparing the room so that check-in didn't take long, there was a welcome drink while waiting for the room so it wasn't boring.
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Accommodation's Reply
06 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that your check-in process went smoothly and that our staff provided a comfortable room. We are also pleased to know that the welcome drink we provided made your waiting time pleasant. Positive reviews like this really motivate us to continue providing the best service to all our guests. We look forward to welcoming you back again in the future. Sincerely, Adyka Putri, Room Division Manager
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endah t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Thank you for the friendliness and care of all the staff towards us, thank you to the manager on duty, Mr. Anggoro, for taking our photo, and thank you for the morning and afternoon snacks upon check out. I really like the cookies in the room, I want to ask for more hahahahaa This is my second time here, but I'm a bit paranoid because I called reception at night." hehehe
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+3
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Accommodation's Reply
05 Aug 2025
Dear Ms. Endah T. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfalls Gardens & Resort as your retreat again, and for your warm appreciation of our team. We are delighted to know that the friendliness of our staff, including the assistance of Mr. Anggoro, as well as the snacks and cookies in your room, made a pleasant impression on you. Regarding the late-night receptionist call, we apologize if it caused you any inconvenience. We will take this into consideration to ensure our communications are always timely and appropriate to the situation. We look forward to your next visit. Sincerely, Adyka Putri, Room Division Manager
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Shiro O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I have to come here again, the staff are very friendly, the rooms are clean, the food is delicious, it's the best
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive and enthusiastic review. We are delighted to learn that you had a pleasant stay, from the friendliness of the staff, the cleanliness of the room, to the delicious food. This review is an encouragement for us to continue maintaining the quality of our services and facilities. We look forward to welcoming you back in the future. Sincerely, Adyka Putri, Room Division Manager
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Overall, it's really good! Can't wait to come back!
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to hear that you had a pleasant stay and look forward to welcoming you back to our hotel. See you again on your next visit! Sincerely, Adyka Putri, Room Division Manager
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Vina M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Will be back soon... Very happy to stay here 🫶🏻
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Ms. Vina M. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review and for choosing to stay at our hotel. We are very happy to know that you enjoyed your stay here. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Adyka Putri, Room Division Manager
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R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Second time here, nice resort, service is also very good.
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2 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your trust in returning to stay at our resort for the second time. We are very pleased to know that you are satisfied with the quality of the resort and the services we provide. Positive reviews like this are an encouragement for the entire team to continue providing the best experience for every guest. We look forward to your next visit for another memorable experience. Sincerely, Adyka Putri, Room Division Manager
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Galih D. I. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've been wanting to stay here for a long time, and it turns out it's really cool... I love everything. I hope I can stay here again at another villa.
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2 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Mr. Galih, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted to learn that you have been looking forward to staying here for a long time and that you were satisfied with your experience. Your kind words and appreciation mean a lot to us and motivate us to continue providing the best service. We look forward to your next visit and look forward to welcoming you to the equally special Sunsetfalls Gardens & Resort. Sincerely, Adyka Putri, Room Division Manager
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B***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's cold, but the pool with its warm water is great.
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3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief but memorable review. We are pleased to learn that our heated pool provided a unique comfort amidst the chilly weather. We look forward to welcoming you back again in the future for an equally enjoyable stay. Sincerely, Adyka Putri, Room Division Manager
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s***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Nice place to relax, clean, friendly staffs
+3
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest Warmest greetings from Sunsetfalls Gardens & Resort Thank you for your kind review. We’re delighted to hear that you had a relaxing stay and enjoyed the cleanliness of our property as well as the friendliness of our staff. Your feedback is truly appreciated and serves as motivation for our team to continue delivering excellent service to all our guests. We look forward to welcoming you back for another pleasant stay in the future. best regards, Adyka Putri K Room Division Manager
Cerish
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome, fun staycation with family
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Ms. Cerish A. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief and positive review. We are delighted to learn that your staycation with your family was enjoyable and relaxing. We hope to welcome you and your family back on your next visit for an equally memorable experience. Sincerely, Adyka Putri, Room Division Manager
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G***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
everything about this place is great but not really for the food. warm mini pool is awesome
3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay, especially the warm mini pool and the overall atmosphere of our property. We appreciate your honest feedback regarding the food, and we truly value this input as we continuously strive to improve every aspect of our guest experience. Your comments have been shared with our culinary team for evaluation. We look forward to welcoming you back in the future and providing an even more satisfying stay. best regards, Adyka Putri K Room Division Manager
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Villa that is visited every year.. Very strategic location, when it's cold, the ambiance is great, the room is no need to ask, it's really great. The pool is warm, the size I think is perfect if you want to play water with children. p.s. Try the ATV. The route is cool, asphalt, rocks, soil, surrounded by extraordinary vibes.
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3 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Valued Guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your trust and loyalty in regularly visiting Sunsetfalls Gardens & Resort every year. It is a pleasure for us to know that the location, atmosphere, and comfort of our rooms and hot water pools continue to provide a pleasant experience, especially for families. We are also happy that you enjoyed the ATV activities and routes that we provide. Your review will greatly help other guests to experience the same exciting experience. We look forward to welcoming you back in the coming year for an equally memorable experience. Sincerely, Adyka Putri to. Room Division Manager
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
I stayed for 2 nights at Panoramic villa. Everything was good : - location & surrounding to the mountains - villa ambience - the food, especially Cerita Kita cafe! - private pool with warm water. Oh, this is priceless! The things that really need to improve are : - villa maintenance, many furniture is rusty - layout of furniture inside the room somehow makes is narrow - shower water heater need more consistent. Imagine my kids take a shower with lack of heater in hillside villa 🥶
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3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Valued Guest Warmest greetings from Sunsetfalls Gardens & Resort Thank you very much for choosing to stay at our Panoramic Villa and for sharing your detailed feedback. We are delighted to hear that you enjoyed the location, villa ambiance, the food at Cerita Kita café, and especially the warm private pool. We also appreciate your constructive comments regarding villa maintenance, furniture layout, and the consistency of the water heater. Please rest assured that your feedback has been forwarded to our maintenance and management teams to address these issues promptly, as we strive to provide a comfortable and safe environment for all our guests, especially families with children. We hope to have the opportunity to welcome you and your family back in the near future, with improvements that meet your expectations. best regards, Adyka Putri K Room Division Manager
I***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A very beautiful hotel with a charming mountain view, private hot water pool in each room, amazing.
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3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Valued Guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are very pleased to know that the charming mountain view and private pool facilities with hot water in each room can provide an extraordinary stay experience for you. We look forward to welcoming you back to Sunsetfalls Gardens & Resort for your next visit. Sincerely, Adyka Putri to. Room Division Manager
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ANASTASIA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Really enjoyed staying here! The villa is clean, big and very homey. I also rented a jeep to Telomoyo through the hotel! The service is the best. Thanks to mba Rika and teams for the hospitality! We’ll be back next year 🥰
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4 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mrs. Anastasia. Warm greetings from Sunsetfalls Gardens & Resort. Thank you very much for your positive review and trust during your stay at Sunsetfalls Gardens & Resort. We are very pleased to know that our villa met your expectations with its cleanliness, comfort, and homey atmosphere. We also appreciate your appreciation for our team's service, especially Mbak Rika and all the staff. It is very nice to hear that your experience renting a jeep to Telomoyo through the hotel went well. We are looking forward to welcoming Mrs. Anastasia back next year for a more enjoyable experience. Best regards, Adyka Putri to. Room Division Manager
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wiwin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Convenient location near the foot of Mount Merbabu. Nice view, comfortable room with hot pool. Friendly service
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4 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mrs. Wiwin. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are pleased to know that you enjoyed the comfort of our location at the foot of Mount Merbabu, the beautiful scenery, and the room facilities with a hot water pool. We also appreciate your appreciation for the friendliness of our team's service. Reviews like this are the motivation for us to continue to provide the best experience for every guest. We look forward to your next visit to Sunsetfalls Gardens & Resort. Sincerely, Adyka Putri to. Room Division Manager
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M***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff is friendly, given snacks when checking out
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3 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are very happy to hear that you are satisfied with our staff's service and enjoyed the snacks provided upon check-out. Guest satisfaction is our top priority, and comments like this motivate the entire team to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Adyka Putri to. Room Division Manager
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Nisa B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
from arrival to departure, the service never fails. 5 stars for the staff, the place, the food, the facilities, 🏆🏆🏆 next time I want to come here again.. I will recommend it to friends, neighbors, family. very suitable for those who are bored with the crowd, here you can really be calm and comfortable.
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+4
3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mrs. Nisa B. Warm greetings from Sunstefalls Gardens & Resort. Thank you very much for your warm and appreciative positive review. We are very pleased to know that from your arrival to your departure, our service has given you a good impression. Your compliments on the staff, place, food, and facilities are a great motivation for our entire team to continue to provide the best service. We also greatly appreciate your good intention to recommend Sunsetfalls Gardens & Resort, it is an honor for us. We look forward to your next visit with pleasure. Sincerely, Adyka Putri to. Room Division Manager
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended! Have stayed here twice and always satisfied. Kids friendly. The villa is quiet, clean, the climate is cool and pleasant.
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3 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to give us such a positive review. We are very pleased to know that you and your family were satisfied during your stay with us, and have even returned for a second time. It is our pride to be able to provide the best service in a quiet, clean, and child-friendly environment, with a pleasant, cool atmosphere. Your recommendation means a lot to us. We look forward to welcoming you back in the future for an equally memorable stay experience. Sincerely, Adyka Putri to. Room Division Manager
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Tutik A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
stayed here for one night, very pleasant we took a private pool villa type room, everything went normally..hot water pool, very clean room, got welcome fruit, snacks, herbal medicine..the staff were very helpful. breakfast was also not a failure..when checking out we also got a gift..next time to come here again
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4 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mrs. Tutik A. Warm greetings from Sunsetfalls Gardens & Resort. Thank you very much for your positive review and trust in choosing to stay at our private pool villa. We are very happy to know that everything went smoothly, from the cleanliness of the room, the hot water swimming pool facilities, to the warm welcome in the form of welcome fruit, snacks, and herbal medicine. We also thank you for the appreciation of the friendliness of our staff and the quality of the breakfast we serve. Providing the best experience until check-out, including gifts as souvenirs, is our commitment to pamper every guest. We are looking forward to Mrs. Tutik A's next visit to provide excellent service again. Best regards, Adyka Putri to. Room Division Manager
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