8.6
Very Good
From 1,296 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Java Lotus Hotel Jember
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Distance to City Center (82)
Bedroom (76)
Staff Friendliness (71)
Room Space (69)
Ambiance (63)
Bathroom (62)
Accessibility (61)
Hotel Area (59)
Family Friendly (56)
Taste (55)
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Traveller Reviews Java Lotus Hotel Jember

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40
Customer reviews
wahyuni r.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The location is close to shopping and cafes... The rooms are comfortable, the breakfast menu is quite varied. The customer service is friendly and the service is fast.
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zainal k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
A hotel with a strategic location and easy access to everything. Overall, it's okay. However, there's no elevator to access the parking lot and the lobby; you have to climb manually. You always have to go through the front desk. The breakfast is delicious.
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Ufik I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
comfortable and clean. only the parking space is limited.
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S***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 day(s) ago
Room cleanliness is poor, food is not varied enough for a four star hotel, rice and side dishes are cold..
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Mohammad R. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Its okay untuk kamar, makan, dll but the best ambient is their pool. its so cool
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Budiansyah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Overall, it's okay and worth it for me.
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Ceriska K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the view at night and during the day is cool for taking photos, there are also many good photo spots. My child likes it and my parents are happy too.
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+5
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's great but I haven't had a chance to enjoy it yet
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Khoirul A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Stayed here for 2 nights. Strategic location, close to the city center. Close to souvenir shops too. Parking can be full during busy times. Breakfast is available starting at 6:00 a.m., plenty of menu options. Friendly service.
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M***s
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Booked a non-smoking hotel but ended up being transferred to a smoking floor and room that smelled and had stains on the bedcover.
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Dovi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the hotel is also comfortable and clean.. we stayed at this hotel for two nights.
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V***s
icon-Business
Business
icon-origin-TRAVELOKA
9.2
/10
Reviewed 4 week(s) ago
The cleanliness of the bed sheets, bed covers, pillows is lacking. There is still hair on the bed sheets, bed covers, pillows. It seems like the bed covers and sheets were not replaced because there are still hair residues. The parking problem is a bit troublesome, parking next to the Asri Hotel, the road is a bit muddy when it rains, and if it rains it becomes even more troublesome. The room's tightness is lacking, the shower water comes out small even though it has been given a note. The location of the hotel is in the city, it is easy to find food. Overall OK, only the cleanliness problem needs to be improved.
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
After checking out, I left my cellphone in the room. When I contacted the receptionist about the item I had left behind, they immediately contacted me again and thank God my cellphone was there.
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
staf ramah,over all is very good
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Andreas
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
In the middle of the city, easy access and cleanliness is top notch 👍
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D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Try staying here... You'll definitely be addicted ☺️
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Accommodation's Reply
26 Jun 2025
Thank you very much for your warm review and appreciation of Java Lotus Hotel Jember. We are glad you had a pleasant experience at Java Lotus Hotel Jember. We look forward to your next visit!
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Yayan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great, delicious food, strategic location, thank you.
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Accommodation's Reply
26 Jun 2025
Thank you very much for your warm review and appreciation of Java Lotus Hotel Jember. We are glad you had a pleasant experience at Java Lotus Hotel Jember. We look forward to your next visit!
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C***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 7 week(s) ago
Location is okay. Parking space is also okay. Bed sheets, quilt covers, pillow sheets are all yellowish. Only large towels, and also yellowish. Hairs are on the floor and also on the bed 🤨. Hope you can make it better to strive in this difficult condition.
1 people find it helpful
Accommodation's Reply
26 Jun 2025
Thank you for your detailed review and feedback 🙏🏼 We apologize for the inconvenience you experienced, and greatly appreciate every point conveyed. This is our serious concern for future service evaluation and improvement, to ensure safety, comfort, and professionalism are maintained. We hope to welcome you back with a much better experience
G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Amazing, Morning View from Bedroom
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Accommodation's Reply
26 Jun 2025
Thank you very much for your warm review and appreciation of Java Lotus Hotel Jember. We are glad you had a pleasant experience at Java Lotus Hotel Jember. We look forward to your next visit!
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wike a.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Hotel staff, friendly, helpful and provide solutions. Thank you to the reception staff who helped upgrade the room because there was an error, perhaps from Traveloka.
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Accommodation's Reply
26 Jun 2025
Thank you very much for your warm review and appreciation of Java Lotus Hotel Jember. We are glad you had a pleasant experience at Java Lotus Hotel Jember. We look forward to your next visit!
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Number of reviews per page
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