Java Lotus Hotel Jember

Hotels
Preferred Partner
All-star Accommodation
8.7
/10
Very Good
1,631 reviews

What Guests Say About Their Stay

Distance To City Center (213)
Staff Friendliness (185)
Ambiance (163)
Bedroom (156)

D***n

9.7
/ 10
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.

Yusna M.

8.5
/ 10
From check-in to check-out, everything went smoothly. The room was comfortable, the breakfast was varied, and the staff was friendly. If I ever return to Jember, I'll definitely stay at the Java Lotus Hotel again.
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A***a

8.5
/ 10
This was my first time staying at Java Lotus Hotel in Jember, and overall, it made a strong impression. I would consider it the second-best hotel in Jember, right after Hotel Aston. The location is very strategic—right in the city center and within walking distance of many points of interest, shops, and restaurants. The room was clean, well-maintained, and equipped with good amenities and hygiene standards. The breakfast options were varied and satisfying. The rooftop swimming pool is a highlight, offering a great view of the city of Jember. The only downside was the Wi-Fi, which was not very reliable. It frequently disconnected, making it a bit challenging to work online. That said, I would still recommend Java Lotus Hotel as a solid option for both business and leisure travelers in Jember.

Muhammad T. F.

9.4
/ 10
Highly recommended hotel, friendly and helpful staff, clean hotel and rooms, very well maintained facilities. Strategic location in the middle of Jember city center. I will stay here again
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M***h

10.0
/ 10
Strategic location, clean and tidy rooms and hotel area. Staff are very friendly and very helpful 🤍 The food and cakes are delicious 🤍🤍🤍
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In the Area
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Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Java Lotus Hotel Jember is located in area / city Kaliwates. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Java Lotus Hotel Jember

Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131
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Lobby Java Lotus Hotel Jember
Lobby 2 Java Lotus Hotel Jember

Discover More About Java Lotus Hotel Jember

Discover the Charm of Java Lotus Hotel Jember

Welcome to the Java Lotus Hotel Jember, your premier destination for a comfortable and memorable stay in the heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, our hotel offers a welcoming atmosphere, excellent amenities, and a prime location that makes exploring Jember a breeze. Room rates at Java Lotus Hotel Jember start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Java Lotus Hotel Jember Location

Nestled in the vibrant city of Jember, East Java, the Java Lotus Hotel Jember is conveniently situated at Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131 . This central location places you within easy reach of the city's key attractions and business districts, making it an ideal base for your travels. While Jember may not have a direct city centre in the same vein as major Australian cities, the hotel is positioned to offer excellent access to local amenities and transport links, akin to staying in a well-connected regional hub. The atmosphere here is one of accessible convenience, with local shops, eateries, and cultural sites just a short journey away, perfect for those seeking an authentic Indonesian experience without the hustle of a sprawling metropolis.

Java Lotus Hotel Jember Facilities & Services

Facilities for guests at Java Lotus Hotel Jember are designed to ensure a relaxing and productive stay. We pride ourselves on offering a comprehensive range of services to cater to every need.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
  • Fitness Centre:

    Maintain your workout routine at our well-equipped fitness centre, available from 6:00 AM to 9:00 PM. Access is complimentary.
  • On-site Parking:

    Secure on-site parking is available for guests, offering peace of mind for those travelling by car. This service is complimentary.
  • Room Service:

    Enjoy the convenience of in-room dining with our room service, available from 7:00 AM to 10:00 PM.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel, keeping you connected during your stay.
  • Concierge Services:

    Our dedicated concierge team is available to assist with tour bookings, transportation arrangements, and local recommendations.

Java Lotus Hotel Jember Room Types

Discover a range of comfortable and well-appointed accommodations with our diverse room types of Java Lotus Hotel Jember. Each room is designed to provide a peaceful sanctuary after a day of exploration or business.

  • Deluxe Room:

    Offering a comfortable space with a choice of king or twin beds, these non-smoking rooms provide a pleasant city view. Bathtubs are available in select Deluxe Rooms.
  • Executive Room:

    Slightly more spacious than the Deluxe, Executive Rooms feature enhanced amenities and a refined ambiance, also with city views. Bathtubs are available in select Executive Rooms.
  • Suite:

    For those seeking extra luxury, our Suites offer a separate living area, premium furnishings, and expansive city views. Bathtubs are a standard feature in all Suites.
  • Family Room:

    Ideal for travellers with children, our Family Rooms are designed to accommodate multiple guests comfortably, ensuring everyone has a relaxing stay. These are non-smoking rooms and may feature bathtubs.

All rooms at Java Lotus Hotel Jember are strictly non-smoking to ensure a fresh environment for all guests. We do not currently offer pet-friendly rooms.

Java Lotus Hotel Jember Dining & Restaurants

Savour a delightful culinary journey at Java Lotus Hotel Jember, where our dining venues offer a taste of local and international flavours. From a hearty breakfast to a relaxed evening meal, we have something to satisfy every palate.

  • Lotus Restaurant:

    Our main restaurant offers a diverse menu featuring Indonesian specialties and international favourites. Enjoy an artisanal breakfast buffet daily from 6:00 AM to 10:00 AM, with lunch and dinner served from 11:00 AM to 10:00 PM. Estimated price per person for lunch/dinner is around AUD $15-25.
  • Lobby Lounge:

    A relaxed setting for coffee, light snacks, and evening drinks. The Lobby Lounge is open from 9:00 AM to 11:00 PM, perfect for casual meetings or unwinding.

Java Lotus Hotel Jember Nearby Attractions and Activities

Jember and its surrounding areas offer a wealth of attractions for every type of traveller. Immerse yourself in the local culture and natural beauty that Jawa Timur has to offer.

  • Taman Botani Sukorambi:

    Explore this beautiful botanical garden, a perfect spot for a leisurely stroll and to appreciate diverse plant species.
  • Papuma Beach:

    A stunning coastal destination known for its picturesque scenery and unique rock formations, ideal for a day trip.
  • Jember Town Square (Alun-Alun Jember):

    Experience the heart of the city, a popular gathering place with local food stalls and community events.
  • Museum Blambangan:

    Delve into the history and culture of the region at this local museum, showcasing artifacts and exhibits.
  • Puger Beach:

    Another beautiful stretch of coastline offering a more tranquil beach experience, perfect for relaxation and enjoying the ocean breeze.

If you are looking for other activities around Java Lotus Hotel Jember, check out the best deals on Traveloka: Recommended activities in Jember!

How to Get to Java Lotus Hotel Jember from the Airport

Arriving at the nearest airport and making your way to Java Lotus Hotel Jember is straightforward, with several convenient options available. Understanding how to get to Java Lotus Hotel Jember ensures a smooth start to your trip.

  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to Java Lotus Hotel Jember typically takes around 45-60 minutes, depending on traffic, and would cost approximately AUD $15-25.
  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service directly from the airport. This offers a convenient and often cost-effective way to reach the hotel. The estimated cost is similar to a taxi.
  • Hotel Private Transfer:

    For a seamless and comfortable arrival, you can arrange a private airport transfer service of Java Lotus Hotel Jember directly with the hotel. This service can be pre-booked and offers a direct, hassle-free journey. Please contact the hotel for pricing and booking details. You can also explore airport transfer services on Traveloka.

Summary of Why You Should Choose to Stay at Java Lotus Hotel Jember

Choosing Java Lotus Hotel Jember means opting for comfort, convenience, and a truly welcoming experience in Jawa Timur. With its excellent facilities, prime location, and dedicated service, it’s the perfect choice for your next getaway.

  • Prime Location:

    Easily access local attractions and amenities from our central Jember address.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit your needs, ensuring a restful stay.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness centre, and on-site dining options.
  • Value for Money:

    Competitive pricing with the added benefit of Traveloka's new user promotion.

Ready to experience the best of Jember? Check for

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All facilities in Java Lotus Hotel Jember

Bar, Cafe and Lounge Java Lotus Hotel Jember
Bar, Cafe and Lounge
Swimming Pool Java Lotus Hotel Jember
Swimming Pool
Fitness Center Java Lotus Hotel Jember
Fitness Center
Functional Hall Java Lotus Hotel Jember
Functional Hall
Lobby Java Lotus Hotel Jember
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Poolside bar

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Sports and Recreations

  • Fitness center
  • Table tennis

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Java Lotus Hotel Jember

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Java Lotus Hotel Jember
130
Number of floors in Java Lotus Hotel Jember
9
Another facilities in Java Lotus Hotel Jember
Coffee shop, Room service, WiFi in public area, Bellhop, Concierge

Frequently asked questions about Java Lotus Hotel Jember

What are available facilities at Java Lotus Hotel Jember?
There are top facilites at Java Lotus Hotel Jember such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Lotus Hotel Jember?
The standard check-in time at Java Lotus Hotel Jember is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Java Lotus Hotel Jember provide breakfast?
Yes, Java Lotus Hotel Jember provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Java Lotus Hotel Jember?
Java Lotus Hotel Jember has a 4.0-star rating.
How many floors does Java Lotus Hotel Jember have?
Java Lotus Hotel Jember has 9.
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Java Lotus Hotel Jember reviews and ratings

8.7
Very Good
From 1,631 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Java Lotus Hotel Jember
All
Distance to City Center (145)
Bedroom (128)
Staff Friendliness (122)
Ambiance (117)
Room Space (116)
Bathroom (110)
Family Friendly (107)
Hotel Area (103)
Accessibility (99)
Check-in/out Time (87)
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Traveller Reviews Java Lotus Hotel Jember

Number of reviews per page
20
40
Customer reviews
D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 day(s) ago
The location is great, close to Jember's town square, strategically located, with a beautiful rooftop, a great pool, and a top-notch view. But for breakfast, I hope there's a wider selection and it's not monotonous.
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S***a
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Staycation
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5.4
/10
Reviewed 4 week(s) ago
For 650,000 Rupiah, it's way too expensive. It's just a place to sleep, the floor is dusty, and the mattress underneath is incredibly dirty. The restaurant also offers very little food, with minimal variety.
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G***t
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Leisure
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8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and helpful, the rooms are clean, and the air conditioning is cool. The breakfast menu is lacking in variety.
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Accommodation's Reply
25 Jun 2026
Thank you for your review and feedback. We are delighted to hear that you were impressed with the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room. We also appreciate your suggestion regarding the limited variety of breakfast menu options. This feedback will be taken into consideration to continuously improve the quality and variety of our menu. We look forward to welcoming you back in the future for an even better experience. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are delighted that you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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Mohammad Z.
icon-Leisure
Leisure
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9.7
/10
Reviewed 5 week(s) ago
As per what was obtained, the location is in the city center
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Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our facilities and central Jember location met your expectations. We hope you had a pleasant stay and we look forward to welcoming you back for an even more memorable experience. Sincerely, Java Lotus Jember Hotel
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Ronny W. S.
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10.0
/10
Reviewed 6 week(s) ago
This hotel is cool, the staff are all great, friendly, smiling, and responsive. Top
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Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's service. Your compliments on the friendliness, smiles, and quick response of our staff will encourage us to continue striving for the best service. Thank you for choosing our hotel and we hope to see you again. Sincerely, Java Lotus Jember Hotel
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H***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
Overall, it's good. The only thing that needs improvement is that the food refills need to be faster. Bathroom amenities should be added. If possible, the blankets should be bigger, they're too small. More pillows, they're already flat.
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+4
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Accommodation's Reply
17 May 2026
Thank you for your review and feedback! We are delighted to hear that you found our overall service very good. We especially appreciate your comments regarding the speed of food replenishment, bathroom amenities, blanket size, and pillow condition. We will forward your feedback to the relevant team for evaluation and improvement to further enhance guest comfort. Thank you for choosing our hotel, and we hope to welcome you back again for an even better experience.
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S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
I've stayed here many times before. But the service has gotten worse over time. 1. I've chatted on WA asking for the AC to be turned on, and often forget to turn it off. 2. The AC often gets a hot room and the AC is broken. 3. The bathroom water floats and won't go down 4. No table tissue 5. No hotel slippers 6. Once got used sheets and bedcovers as if they hadn't been replaced 7. The receptionist complained to no response. Goodbye Java Lotus, I will no longer subscribe here.
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1 people find it helpful
Accommodation's Reply
17 May 2026
Thank you for your review. We apologize for any inconvenience you may have experienced. We will use your feedback to evaluate your experience. Sincerely, Java Lotus Gember Hotel
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I***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
A pleasant and comfortable staycation experience with a 4 month old baby
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+3
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Accommodation's Reply
25 May 2026
Thank you for your review. We are delighted to hear that you had a pleasant experience. We hope to welcome you and your family back again soon. Sincerely, Java Lotus Gember Hotel
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M***D
icon-Business
Business
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6.4
/10
Reviewed 8 week(s) ago
I ordered breakfast takeaway at 5:30, but it wasn't ready by 6:15. What a shame.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. We apologize for the delay in delivering your takeaway breakfast, which was not on time as promised. We understand this must have been disappointing, and our team will take this matter seriously to ensure our service is more punctual in the future. Thank you for sharing your experience with us. Sincerely, Java Lotus Jember Hotel.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff were giving excellent service.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. This will motivate our team to continue providing the best service. We look forward to seeing you again for another enjoyable stay. Best Regards! Java Lotus Hotel Jember
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Putra A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good place to stay in Jember. The rooms are clean and big enough.
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your kind review. We’re glad to hear you enjoyed your stay and found the rooms clean and spacious. We hope to welcome you back again in Jember. Best Regards! Java Lotus Hotel Jember
Friska W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Strategic location in the center of Jember city
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our central Jember location provided convenience and satisfaction during your stay. We hope to welcome you back again. Sincerely, Java Lotus Jember Hotel
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 9 week(s) ago
Every time I go to Jember, I stay at this hotel. The staff are nice and friendly, but this time I got a room that didn't smell good. I booked for two people but only got one toothbrush. I also got a shower cap before but I didn't get one yesterday. For a 4-star hotel, the breakfast menu is not very varied, and the watermelon wasn't fresh. Hopefully, it will improve in the future.
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Accommodation's Reply
25 May 2026
Thank you for choosing our hotel every time you visit Jember. We appreciate your trust and your appreciation for the friendliness of our staff and service. We apologize for any inconvenience you experienced during your recent stay, including the lack of fragrance in your room, incomplete amenities, and the breakfast menu not meeting your expectations in terms of variety and quality. We will take your feedback seriously and consider it to improve your stay in the future. Thank you for sharing your detailed experience. We hope to welcome you back again with even better service on your next visit. Sincerely, Java Lotus Hotel Jember
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pangeran h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff are friendly, the quality of the breakfast menu could be improved, and the carpets in the hotel corridors need to be scented, so the corridors don't smell musty.
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Accommodation's Reply
25 May 2026
Thank you for your review and feedback. 😊 We are delighted that you enjoyed the friendly service from our staff. We apologize for the quality of the breakfast menu and the unpleasant odor from the carpet in the hotel hallway. Your feedback is very important to us, and we have forwarded it to the relevant team to assess and improve the cleanliness and comfort of the hotel areas. Thank you for helping us improve. We hope to welcome you back in the future for an even more comfortable experience. Sincerely, Java Lotus Gember Hotel
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Satriyo A. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
The variety of side dishes is standard. The main dish variety is lacking for a hotel of Java Lotus's stature. When I stayed there, the beer was also out of stock both at the front cafe and on the rooftop.
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Accommodation's Reply
25 May 2026
Thank you for your review and feedback. We apologize if the variety of the menu, especially the main courses, did not meet your expectations during your stay with us. Your feedback regarding the selection of breakfast and beverage options available at the cafe and rooftop is greatly appreciated and will be incorporated by our team to improve our services and facilities in the future. Thank you for sharing your experience. We hope to provide you with a better experience on your next stay at Java Lotus Hotel. Sincerely, Java Lotus Hotel Jember.
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Number of reviews per page
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40

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Lobby 4 Java Lotus Hotel Jember

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8.7
Very Good
From 1,631 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Java Lotus Hotel Jember
All
Distance to City Center (145)
Bedroom (128)
Staff Friendliness (122)
Ambiance (117)
Room Space (116)
Bathroom (110)
Family Friendly (107)
Hotel Area (103)
Accessibility (99)
Check-in/out Time (87)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Java Lotus Hotel Jember

Number of reviews per page
20
40
Customer reviews
D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.
Find this review helpful?
A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 day(s) ago
The location is great, close to Jember's town square, strategically located, with a beautiful rooftop, a great pool, and a top-notch view. But for breakfast, I hope there's a wider selection and it's not monotonous.
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Find this review helpful?
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
For 650,000 Rupiah, it's way too expensive. It's just a place to sleep, the floor is dusty, and the mattress underneath is incredibly dirty. The restaurant also offers very little food, with minimal variety.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and helpful, the rooms are clean, and the air conditioning is cool. The breakfast menu is lacking in variety.
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Accommodation's Reply
25 Jun 2026
Thank you for your review and feedback. We are delighted to hear that you were impressed with the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room. We also appreciate your suggestion regarding the limited variety of breakfast menu options. This feedback will be taken into consideration to continuously improve the quality and variety of our menu. We look forward to welcoming you back in the future for an even better experience. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are delighted that you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel.
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S***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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Mohammad Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
As per what was obtained, the location is in the city center
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Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our facilities and central Jember location met your expectations. We hope you had a pleasant stay and we look forward to welcoming you back for an even more memorable experience. Sincerely, Java Lotus Jember Hotel
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Ronny W. S.
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10.0
/10
Reviewed 6 week(s) ago
This hotel is cool, the staff are all great, friendly, smiling, and responsive. Top
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Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's service. Your compliments on the friendliness, smiles, and quick response of our staff will encourage us to continue striving for the best service. Thank you for choosing our hotel and we hope to see you again. Sincerely, Java Lotus Jember Hotel
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall, it's good. The only thing that needs improvement is that the food refills need to be faster. Bathroom amenities should be added. If possible, the blankets should be bigger, they're too small. More pillows, they're already flat.
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+4
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Accommodation's Reply
17 May 2026
Thank you for your review and feedback! We are delighted to hear that you found our overall service very good. We especially appreciate your comments regarding the speed of food replenishment, bathroom amenities, blanket size, and pillow condition. We will forward your feedback to the relevant team for evaluation and improvement to further enhance guest comfort. Thank you for choosing our hotel, and we hope to welcome you back again for an even better experience.
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S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
I've stayed here many times before. But the service has gotten worse over time. 1. I've chatted on WA asking for the AC to be turned on, and often forget to turn it off. 2. The AC often gets a hot room and the AC is broken. 3. The bathroom water floats and won't go down 4. No table tissue 5. No hotel slippers 6. Once got used sheets and bedcovers as if they hadn't been replaced 7. The receptionist complained to no response. Goodbye Java Lotus, I will no longer subscribe here.
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1 people find it helpful
Accommodation's Reply
17 May 2026
Thank you for your review. We apologize for any inconvenience you may have experienced. We will use your feedback to evaluate your experience. Sincerely, Java Lotus Gember Hotel
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I***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
A pleasant and comfortable staycation experience with a 4 month old baby
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+3
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Accommodation's Reply
25 May 2026
Thank you for your review. We are delighted to hear that you had a pleasant experience. We hope to welcome you and your family back again soon. Sincerely, Java Lotus Gember Hotel
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M***D
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
I ordered breakfast takeaway at 5:30, but it wasn't ready by 6:15. What a shame.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. We apologize for the delay in delivering your takeaway breakfast, which was not on time as promised. We understand this must have been disappointing, and our team will take this matter seriously to ensure our service is more punctual in the future. Thank you for sharing your experience with us. Sincerely, Java Lotus Jember Hotel.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff were giving excellent service.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. This will motivate our team to continue providing the best service. We look forward to seeing you again for another enjoyable stay. Best Regards! Java Lotus Hotel Jember
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Putra A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good place to stay in Jember. The rooms are clean and big enough.
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your kind review. We’re glad to hear you enjoyed your stay and found the rooms clean and spacious. We hope to welcome you back again in Jember. Best Regards! Java Lotus Hotel Jember
Friska W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Strategic location in the center of Jember city
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our central Jember location provided convenience and satisfaction during your stay. We hope to welcome you back again. Sincerely, Java Lotus Jember Hotel
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 9 week(s) ago
Every time I go to Jember, I stay at this hotel. The staff are nice and friendly, but this time I got a room that didn't smell good. I booked for two people but only got one toothbrush. I also got a shower cap before but I didn't get one yesterday. For a 4-star hotel, the breakfast menu is not very varied, and the watermelon wasn't fresh. Hopefully, it will improve in the future.
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Accommodation's Reply
25 May 2026
Thank you for choosing our hotel every time you visit Jember. We appreciate your trust and your appreciation for the friendliness of our staff and service. We apologize for any inconvenience you experienced during your recent stay, including the lack of fragrance in your room, incomplete amenities, and the breakfast menu not meeting your expectations in terms of variety and quality. We will take your feedback seriously and consider it to improve your stay in the future. Thank you for sharing your detailed experience. We hope to welcome you back again with even better service on your next visit. Sincerely, Java Lotus Hotel Jember
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pangeran h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff are friendly, the quality of the breakfast menu could be improved, and the carpets in the hotel corridors need to be scented, so the corridors don't smell musty.
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Accommodation's Reply
25 May 2026
Thank you for your review and feedback. 😊 We are delighted that you enjoyed the friendly service from our staff. We apologize for the quality of the breakfast menu and the unpleasant odor from the carpet in the hotel hallway. Your feedback is very important to us, and we have forwarded it to the relevant team to assess and improve the cleanliness and comfort of the hotel areas. Thank you for helping us improve. We hope to welcome you back in the future for an even more comfortable experience. Sincerely, Java Lotus Gember Hotel
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Satriyo A. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
The variety of side dishes is standard. The main dish variety is lacking for a hotel of Java Lotus's stature. When I stayed there, the beer was also out of stock both at the front cafe and on the rooftop.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your review and feedback. We apologize if the variety of the menu, especially the main courses, did not meet your expectations during your stay with us. Your feedback regarding the selection of breakfast and beverage options available at the cafe and rooftop is greatly appreciated and will be incorporated by our team to improve our services and facilities in the future. Thank you for sharing your experience. We hope to provide you with a better experience on your next stay at Java Lotus Hotel. Sincerely, Java Lotus Hotel Jember.
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