Java Lotus Hotel Jember

Hotels
Preferred Partner
All-star Accommodation
8.7
/10
Very Good
1,640 reviews

What Guests Say About Their Stay

Distance To City Center (216)
Staff Friendliness (189)
Ambiance (166)
Bedroom (159)

D***n

9.7
/ 10
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.

Yusna M.

8.5
/ 10
From check-in to check-out, everything went smoothly. The room was comfortable, the breakfast was varied, and the staff was friendly. If I ever return to Jember, I'll definitely stay at the Java Lotus Hotel again.
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A***a

8.5
/ 10
This was my first time staying at Java Lotus Hotel in Jember, and overall, it made a strong impression. I would consider it the second-best hotel in Jember, right after Hotel Aston. The location is very strategic—right in the city center and within walking distance of many points of interest, shops, and restaurants. The room was clean, well-maintained, and equipped with good amenities and hygiene standards. The breakfast options were varied and satisfying. The rooftop swimming pool is a highlight, offering a great view of the city of Jember. The only downside was the Wi-Fi, which was not very reliable. It frequently disconnected, making it a bit challenging to work online. That said, I would still recommend Java Lotus Hotel as a solid option for both business and leisure travelers in Jember.

Muhammad T. F.

9.4
/ 10
Highly recommended hotel, friendly and helpful staff, clean hotel and rooms, very well maintained facilities. Strategic location in the middle of Jember city center. I will stay here again
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M***h

10.0
/ 10
Strategic location, clean and tidy rooms and hotel area. Staff are very friendly and very helpful 🤍 The food and cakes are delicious 🤍🤍🤍
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In the Area
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Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Java Lotus Hotel Jember is located in area / city Kaliwates. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Java Lotus Hotel Jember

Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131
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Lobby Java Lotus Hotel Jember
Lobby 2 Java Lotus Hotel Jember

Discover More About Java Lotus Hotel Jember

Discover the Charm of Java Lotus Hotel Jember

Welcome to Java Lotus Hotel Jember, your premier destination for an unforgettable stay in the heart of Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and authentic Indonesian hospitality, making us the ideal choice for both leisure and business travelers. Experience the warmth of our service and the beauty of our surroundings as you create lasting memories. Room rates at Java Lotus Hotel Jember start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Java Lotus Hotel Jember Location

Nestled in the vibrant city of Jember, East Java, Java Lotus Hotel Jember is conveniently situated at Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131 . Located approximately 5 kilometers from the city center, our hotel offers a tranquil escape while remaining easily accessible to key areas. For those arriving by road, we are a short drive from major thoroughfares, ensuring a smooth journey. The atmosphere surrounding Java Lotus Hotel Jember is one of serene elegance, providing a peaceful retreat from the bustling city life, yet keeping you close to the pulse of Jember's cultural and commercial hubs.

Java Lotus Hotel Jember Facilities & Services

Facilities for guests at Java Lotus Hotel Jember are designed to enhance your comfort and enjoyment throughout your stay.

  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim.
  • A well-equipped fitness center to help you maintain your workout routine.
  • A relaxing spa and wellness center offering a range of treatments to rejuvenate your body and mind.
  • Complimentary Wi-Fi access throughout the hotel premises.
  • Spacious and secure free parking space for guests arriving by car.
  • A dedicated concierge service to assist with your travel needs and local recommendations.
  • Meeting and banquet facilities for corporate events and special occasions.
  • Children's play area to keep our younger guests entertained.

Java Lotus Hotel Jember Room Types

Explore a variety of accommodations designed to suit every traveler's needs. The room types of Java Lotus Hotel Jember offer comfort and style, ensuring a pleasant stay.

  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Garden View. Non-smoking rooms are standard.
  • Suite Room:

    Spacious and elegantly appointed, featuring a separate living area and a City View. Some suites include a bathtub. Non-smoking rooms are standard.
  • Family Room:

    Ideal for families, providing ample space and comfort with a Garden View. Non-smoking rooms are standard.

Please note that specific room features, such as bathtubs, may vary. For guests traveling with pets, please inquire directly about pet-friendly room availability and any associated cleaning fees, which will be communicated in Philippine Pesos (PHP) if applicable.

Java Lotus Hotel Jember Dining & Restaurants

Savor a delightful culinary journey at Java Lotus Hotel Jember, where our dining venues offer a taste of local and international flavors.

  • Lotus Restaurant:

    Our main dining establishment, serving a delectable breakfast buffet and a la carte options for lunch and dinner. Expect to spend approximately 150,000 - 250,000 PHP per person. Open daily from 6:00 AM to 10:00 PM.
  • Poolside Cafe:

    Enjoy light snacks, refreshing beverages, and casual meals by the pool. Open daily from 10:00 AM to 6:00 PM.
  • Lobby Lounge:

    A cozy spot for coffee, tea, and pastries, perfect for casual meetings or relaxation. Open daily from 8:00 AM to 9:00 PM.

Java Lotus Hotel Jember Nearby Attractions and Activities

Discover the vibrant culture and natural beauty surrounding Java Lotus Hotel Jember. Here are some popular spots to explore:

  • Taman Wisata Alam Kertosari:

    A beautiful natural park offering lush greenery and recreational activities.
  • Jember Town Square:

    A central hub for shopping, dining, and entertainment.
  • Museum Kereta Api:

    Explore the history of Indonesian railways at this unique museum.
  • Pantai Papuma:

    A stunning beach known for its picturesque rock formations and clear waters.
  • Alun-Alun Jember:

    The city's main square, often hosting local events and markets.

If you are looking for other activities around Java Lotus Hotel Jember, check out the best deals on Traveloka: Recommended activities in Jember!

How to Get to Java Lotus Hotel Jember from the Airport

Getting to Java Lotus Hotel Jember is straightforward, with several convenient options available from the nearest airport.

  • Hotel's Private Airport Transfer Service:

    For the utmost convenience and comfort, we offer a dedicated airport transfer service. Please contact the hotel in advance to arrange this service. Estimated cost: 300,000 - 500,000 PHP, depending on vehicle type and destination.
  • Metered Taxis:

    Available at the airport's official taxi stands. Ensure the meter is used for a fair fare. Estimated cost: 250,000 - 400,000 PHP.
  • Ride-hailing Services:

    Popular ride-hailing apps can be used to book a car to the hotel. Availability may vary. Estimated cost: 200,000 - 350,000 PHP.
  • Local Transport Options:

    For a more local experience, you can explore options like local buses or minibuses (angkot) from the airport to the city center, followed by a short taxi or ride-hailing service to the hotel. This is the most budget-friendly option but requires more navigation.

For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Java Lotus Hotel Jember

Java Lotus Hotel Jember offers a compelling choice for your next getaway or business trip. With its prime location, excellent facilities, and warm hospitality, it promises a memorable experience.

  • Conveniently located with easy access to local attractions and city amenities.
  • A wide range of facilities including a swimming pool, fitness center, and spa.
  • Comfortable and well-appointed rooms to suit various needs.
  • Delicious dining options available on-site.
  • Exceptional service from our dedicated staff.

Discover great value and ensure your preferred dates are available. For the best rates and a hassle-free booking experience, consider Booking Java Lotus Hotel Jember through Traveloka. You can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Java Lotus Hotel Jember

Bar, Cafe and Lounge Java Lotus Hotel Jember
Bar, Cafe and Lounge
Swimming Pool Java Lotus Hotel Jember
Swimming Pool
Fitness Center Java Lotus Hotel Jember
Fitness Center
Functional Hall Java Lotus Hotel Jember
Functional Hall
Lobby Java Lotus Hotel Jember
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Poolside bar

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Sports and Recreations

  • Fitness center
  • Table tennis

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Java Lotus Hotel Jember

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Java Lotus Hotel Jember
130
Number of floors in Java Lotus Hotel Jember
9
Another facilities in Java Lotus Hotel Jember
Coffee shop, Room service, WiFi in public area, Bellhop, Concierge

Frequently asked question in Java Lotus Hotel Jember

What are available facilities at Java Lotus Hotel Jember?
There are top facilites at Java Lotus Hotel Jember such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Lotus Hotel Jember?
The standard check-in time at Java Lotus Hotel Jember is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Java Lotus Hotel Jember provide breakfast?
Yes, Java Lotus Hotel Jember provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Java Lotus Hotel Jember?
Java Lotus Hotel Jember is a 4.0-star hotel.
How many floors does Java Lotus Hotel Jember have?
Java Lotus Hotel Jember has 9 floors.
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More Reviews from Other Guests in Java Lotus Hotel Jember

8.7
Very Good
From 1,640 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Java Lotus Hotel Jember
All
Distance to City Center (147)
Bedroom (130)
Staff Friendliness (125)
Ambiance (120)
Room Space (118)
Bathroom (113)
Family Friendly (109)
Hotel Area (105)
Accessibility (102)
Check-in/out Time (88)
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Traveler Reviews Java Lotus Hotel Jember

Number of reviews per page
20
40
Customer reviews
R***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 day(s) ago
The room wasn't very clean, with cobwebs in every corner. The bathroom walls were moldy.
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A***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the service is polite.
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D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The location is great, close to Jember's town square, strategically located, with a beautiful rooftop, a great pool, and a top-notch view. But for breakfast, I hope there's a wider selection and it's not monotonous.
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S***a
icon-Staycation
Staycation
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5.4
/10
Reviewed 4 week(s) ago
For 650,000 Rupiah, it's way too expensive. It's just a place to sleep, the floor is dusty, and the mattress underneath is incredibly dirty. The restaurant also offers very little food, with minimal variety.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and helpful, the rooms are clean, and the air conditioning is cool. The breakfast menu is lacking in variety.
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Accommodation's Reply
25 Jun 2026
Thank you for your review and feedback. We are delighted to hear that you were impressed with the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room. We also appreciate your suggestion regarding the limited variety of breakfast menu options. This feedback will be taken into consideration to continuously improve the quality and variety of our menu. We look forward to welcoming you back in the future for an even better experience. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are delighted that you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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Mohammad Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
As per what was obtained, the location is in the city center
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Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our facilities and central Jember location met your expectations. We hope you had a pleasant stay and we look forward to welcoming you back for an even more memorable experience. Sincerely, Java Lotus Jember Hotel
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Ronny W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is cool, the staff are all great, friendly, smiling, and responsive. Top
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Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's service. Your compliments on the friendliness, smiles, and quick response of our staff will encourage us to continue striving for the best service. Thank you for choosing our hotel and we hope to see you again. Sincerely, Java Lotus Jember Hotel
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall, it's good. The only thing that needs improvement is that the food refills need to be faster. Bathroom amenities should be added. If possible, the blankets should be bigger, they're too small. More pillows, they're already flat.
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+4
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Accommodation's Reply
17 May 2026
Thank you for your review and feedback! We are delighted to hear that you found our overall service very good. We especially appreciate your comments regarding the speed of food replenishment, bathroom amenities, blanket size, and pillow condition. We will forward your feedback to the relevant team for evaluation and improvement to further enhance guest comfort. Thank you for choosing our hotel, and we hope to welcome you back again for an even better experience.
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S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
I've stayed here many times before. But the service has gotten worse over time. 1. I've chatted on WA asking for the AC to be turned on, and often forget to turn it off. 2. The AC often gets a hot room and the AC is broken. 3. The bathroom water floats and won't go down 4. No table tissue 5. No hotel slippers 6. Once got used sheets and bedcovers as if they hadn't been replaced 7. The receptionist complained to no response. Goodbye Java Lotus, I will no longer subscribe here.
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1 people find it helpful
Accommodation's Reply
17 May 2026
Thank you for your review. We apologize for any inconvenience you may have experienced. We will use your feedback to evaluate your experience. Sincerely, Java Lotus Gember Hotel
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I***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
A pleasant and comfortable staycation experience with a 4 month old baby
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+3
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Accommodation's Reply
25 May 2026
Thank you for your review. We are delighted to hear that you had a pleasant experience. We hope to welcome you and your family back again soon. Sincerely, Java Lotus Gember Hotel
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M***D
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
I ordered breakfast takeaway at 5:30, but it wasn't ready by 6:15. What a shame.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. We apologize for the delay in delivering your takeaway breakfast, which was not on time as promised. We understand this must have been disappointing, and our team will take this matter seriously to ensure our service is more punctual in the future. Thank you for sharing your experience with us. Sincerely, Java Lotus Jember Hotel.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff were giving excellent service.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. This will motivate our team to continue providing the best service. We look forward to seeing you again for another enjoyable stay. Best Regards! Java Lotus Hotel Jember
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Putra A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good place to stay in Jember. The rooms are clean and big enough.
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your kind review. We’re glad to hear you enjoyed your stay and found the rooms clean and spacious. We hope to welcome you back again in Jember. Best Regards! Java Lotus Hotel Jember
Friska W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location in the center of Jember city
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our central Jember location provided convenience and satisfaction during your stay. We hope to welcome you back again. Sincerely, Java Lotus Jember Hotel
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
Every time I go to Jember, I stay at this hotel. The staff are nice and friendly, but this time I got a room that didn't smell good. I booked for two people but only got one toothbrush. I also got a shower cap before but I didn't get one yesterday. For a 4-star hotel, the breakfast menu is not very varied, and the watermelon wasn't fresh. Hopefully, it will improve in the future.
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Accommodation's Reply
25 May 2026
Thank you for choosing our hotel every time you visit Jember. We appreciate your trust and your appreciation for the friendliness of our staff and service. We apologize for any inconvenience you experienced during your recent stay, including the lack of fragrance in your room, incomplete amenities, and the breakfast menu not meeting your expectations in terms of variety and quality. We will take your feedback seriously and consider it to improve your stay in the future. Thank you for sharing your detailed experience. We hope to welcome you back again with even better service on your next visit. Sincerely, Java Lotus Hotel Jember
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Lobby 4 Java Lotus Hotel Jember

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 1,640 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Java Lotus Hotel Jember
All
Distance to City Center (147)
Bedroom (130)
Staff Friendliness (125)
Ambiance (120)
Room Space (118)
Bathroom (113)
Family Friendly (109)
Hotel Area (105)
Accessibility (102)
Check-in/out Time (88)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Java Lotus Hotel Jember

Number of reviews per page
20
40
Customer reviews
R***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 day(s) ago
The room wasn't very clean, with cobwebs in every corner. The bathroom walls were moldy.
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A***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the service is polite.
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D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.
Find this review helpful?
A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The location is great, close to Jember's town square, strategically located, with a beautiful rooftop, a great pool, and a top-notch view. But for breakfast, I hope there's a wider selection and it's not monotonous.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
For 650,000 Rupiah, it's way too expensive. It's just a place to sleep, the floor is dusty, and the mattress underneath is incredibly dirty. The restaurant also offers very little food, with minimal variety.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and helpful, the rooms are clean, and the air conditioning is cool. The breakfast menu is lacking in variety.
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Accommodation's Reply
25 Jun 2026
Thank you for your review and feedback. We are delighted to hear that you were impressed with the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room. We also appreciate your suggestion regarding the limited variety of breakfast menu options. This feedback will be taken into consideration to continuously improve the quality and variety of our menu. We look forward to welcoming you back in the future for an even better experience. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are delighted that you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
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Mohammad Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
As per what was obtained, the location is in the city center
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Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our facilities and central Jember location met your expectations. We hope you had a pleasant stay and we look forward to welcoming you back for an even more memorable experience. Sincerely, Java Lotus Jember Hotel
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Ronny W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is cool, the staff are all great, friendly, smiling, and responsive. Top
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Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's service. Your compliments on the friendliness, smiles, and quick response of our staff will encourage us to continue striving for the best service. Thank you for choosing our hotel and we hope to see you again. Sincerely, Java Lotus Jember Hotel
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall, it's good. The only thing that needs improvement is that the food refills need to be faster. Bathroom amenities should be added. If possible, the blankets should be bigger, they're too small. More pillows, they're already flat.
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+4
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Accommodation's Reply
17 May 2026
Thank you for your review and feedback! We are delighted to hear that you found our overall service very good. We especially appreciate your comments regarding the speed of food replenishment, bathroom amenities, blanket size, and pillow condition. We will forward your feedback to the relevant team for evaluation and improvement to further enhance guest comfort. Thank you for choosing our hotel, and we hope to welcome you back again for an even better experience.
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S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
I've stayed here many times before. But the service has gotten worse over time. 1. I've chatted on WA asking for the AC to be turned on, and often forget to turn it off. 2. The AC often gets a hot room and the AC is broken. 3. The bathroom water floats and won't go down 4. No table tissue 5. No hotel slippers 6. Once got used sheets and bedcovers as if they hadn't been replaced 7. The receptionist complained to no response. Goodbye Java Lotus, I will no longer subscribe here.
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1 people find it helpful
Accommodation's Reply
17 May 2026
Thank you for your review. We apologize for any inconvenience you may have experienced. We will use your feedback to evaluate your experience. Sincerely, Java Lotus Gember Hotel
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I***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
A pleasant and comfortable staycation experience with a 4 month old baby
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+3
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Accommodation's Reply
25 May 2026
Thank you for your review. We are delighted to hear that you had a pleasant experience. We hope to welcome you and your family back again soon. Sincerely, Java Lotus Gember Hotel
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M***D
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
I ordered breakfast takeaway at 5:30, but it wasn't ready by 6:15. What a shame.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. We apologize for the delay in delivering your takeaway breakfast, which was not on time as promised. We understand this must have been disappointing, and our team will take this matter seriously to ensure our service is more punctual in the future. Thank you for sharing your experience with us. Sincerely, Java Lotus Jember Hotel.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff were giving excellent service.
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Accommodation's Reply
25 May 2026
Thank you for your positive review. This will motivate our team to continue providing the best service. We look forward to seeing you again for another enjoyable stay. Best Regards! Java Lotus Hotel Jember
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Putra A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good place to stay in Jember. The rooms are clean and big enough.
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your kind review. We’re glad to hear you enjoyed your stay and found the rooms clean and spacious. We hope to welcome you back again in Jember. Best Regards! Java Lotus Hotel Jember
Friska W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location in the center of Jember city
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our central Jember location provided convenience and satisfaction during your stay. We hope to welcome you back again. Sincerely, Java Lotus Jember Hotel
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
Every time I go to Jember, I stay at this hotel. The staff are nice and friendly, but this time I got a room that didn't smell good. I booked for two people but only got one toothbrush. I also got a shower cap before but I didn't get one yesterday. For a 4-star hotel, the breakfast menu is not very varied, and the watermelon wasn't fresh. Hopefully, it will improve in the future.
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Accommodation's Reply
25 May 2026
Thank you for choosing our hotel every time you visit Jember. We appreciate your trust and your appreciation for the friendliness of our staff and service. We apologize for any inconvenience you experienced during your recent stay, including the lack of fragrance in your room, incomplete amenities, and the breakfast menu not meeting your expectations in terms of variety and quality. We will take your feedback seriously and consider it to improve your stay in the future. Thank you for sharing your detailed experience. We hope to welcome you back again with even better service on your next visit. Sincerely, Java Lotus Hotel Jember
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