The hotel staff were very friendly and helpful,and the food was lovely. The building seemed very poorly maintained, windows were very dirty and the frames were rotting. The flooring was a nightmare, everywhere you walked it creaked and squeaked under your feet. The room was good ( except for the floor! ), very clean but the toilet pan hadn't seen bleach for a while! Outside our windows,the metal balcony was very rusty and had weeds growing on it,so could do with a clean up. One of the lifts was simply too small,one person and a suitcase was all it had room for. Overall, our stay at the Burlington was ok, but oh, those squeaky floorboards!

We have just come home after a 4 night stay at The Burlington. On our arrival my friend and I were a bit worried as the hotel looks a bit run down from the outside. Once we were inside, we were pleasantly surprised. We had an excellent welcome from the reception staff and the lounge and bar area's are bright and clean. Our rooms were also comfortable and clean. The breakfasts had a good selection of food and there was a good choice for the evening meals. Overall we had an enjoyable stay and felt it was good value for how much we paid.

Good parking. Helpfully staff especially when the fire alarm went off in the middle of the night. Not sure that beds are not made anymore is a good idea but not a major problem. Good value for money.

Stayed for 2 nights. Booked through Expedia choosing a superior king size room. Although room was very spacious and bed was comfy it was a double, asked at reception and was told there was no kingsize so false advertisements on Expedia part. On first evening found ants running about was offered another room but wasn't as bright or big so had to resort to ant spray. Floors in room were very creaky and overall hotel needs some TLC. Breakfast was good and Louis was a really nice member of staff, a credit to the hotel. Wasn't impressed with the fire drill at 2.30am. Overall staff were all amazing.

This hotel is an older hotel in a really beautiful location. The staff were excellent but some feature badly need an upgrade.

The room was clean and fresh. Staff were excellent. Good humoured and welcoming. Overall an excellent stay I will definitely use this hotel again

Staff was amazing and very accommodating to our need.

My go to hotel in Eastbourne love it here staff are lovely entertainment carpark and situated opposite the pier perfect

Staff absolutely brilliant 👏 Rooms could do with a better clean Exterminator definitely needed after a Cockroach crept out from under my duvet

A very good, comfortable, clean hotel, will definitely book the Burlington again.

Staff were very friendly. The location was ideal for the pier, town and theatres. We upgraded to a sea view room on arrival. Lovely view but the room could have been cleaner, the shower needed a good scrub to remove the black mould around the door frame. The windows looked out onto ledges that needed cleaning and the metal railings needed painting. The coffee machine was a good touch but needed a clean after each guest.

Pete, the housekeeper was very helpful, friend, caring and professional. Many thanks for all your help. Kind regards. Cheryl

Staff are helpful, excellent breakfast but the hotel furnishings and carpets are tired.

Nice hotel beautiful view of the sea

Lovely hotel on the beach front with a bar, restaurant and live entertainment on some nights. We didn't have a sea view room but our room was very nice with a clean bathroom and a comfortable bed. The curtains and carpet needed cleaning but otherwise, the room was OK. The staff was very helpful, friendly and very accommodating. It's very close to lots of cafés, restaurants, bars theatres and the town centre. We would definitely stay again.

Excellent value for money. The outside of the building needs some TLC, but inside everything is fine. I had a nice room, very clean, with a sea view, even though I had not specifically booked a sea view. Staff were friendly and helpful. I did not use the restaurant, but the bar and bar food were very good.

The hotel is useful as a basic stop over. Room was basic, decor requires attention in terms of cleaning and renovation. Parking was £6 per day although the staff didn’t tell me that on street parking is free on Sunday so I wasted money. The water supply for the shower was weak and only reached tepid and exciting the shower was cold. I am not going back to this hotel again.

The hotel is in a great location on the sea front. The staff are professional, very helpful and very friendly. Our double room was basic but quite nice. The bed was comfortable and the bathroom and shower were very nice. The only thing I would point out is that the carpet and curtains needed cleaning. There is a bar and entertainment area and they have live entertainment on some nights. I visit Eastbourne quite often and would stay again as the price is very reasonable.

Although the building needed some TLC, we couldn’t fault the staff. They were friendly and welcoming and ready to assist. The breakfast was good, plenty of it. The hotel was near all the facilities, so all in all a good couple of days.

This hotel is in a great location overlooking the pier, near the shops and 10 minute walk from the train station. Room was clean and large. However there were no working elevators which is a tough slog when you’re on the top floor even tho I consider myself reasonably fit. We noticed this was reported in numerous other reviews over months if not years so we weren’t surprised when we arrived but the hotel staff told us there was an engineering team looking into it. Oh yeah? 😂 Might be time to get a new engineering team!