Overall Ratings & Reviews Aston Inn Jemursari

From the beginning of arriving by car, I was greeted by the hotel valet service .. the car was really well taken care of and without any hope of lacking anything .. then entered the reception on the 1st floor, provided a FREE Welcome Drink, the check-in process was fast, the receptionist was also helpful and informative .. entered the room hallway, the hallway although carpeted but not dusty and clean, even though it was a smoking room but I salute, from the hallway and the room there was no cigarette smell at all .. the room was also very spacious with a balcony and what I liked most was that pitchers and gallons were lined up to reduce plastic waste .. inside the room was also clean and fragrant and there was a google nest .. moreover the google nest can set an alarm so you don't have to worry about oversleeping for breakfast .. oh yes, for breakfast it was very varied, then I was most "WOW" because they provided mixed Madurese porridge .. why is that when I was also really craving Madurese porridge for breakfast .. and the menu was also sooooooooo much .. when checking in they also gave me a grace period until 12:30 from which should be at 12:00.. there is a swimming pool, gym on the top floor itself.. the service from Aston is really great..

Sorry, I was originally very comfortable with this hotel. They always greeted us friendly when we left/returned and if there was breakfast, they would always ask if we wanted to be taken down or escorted to our room so that we could be more comfortable whether we were late or not. But unfortunately, that was 4 years ago. Now it's very different.

Nice, comfortable, and peaceful hotel. Everyone is friendly. I always come back when I'm in Surabaya because the lemongrass scent in the lobby makes me want to go back.

As always, Aston is the first recommended hotel in its class, with the best service.

Friendly staff, comfortable waiting room, enough space in the room, also comfortable and clean. Breakfast is delicious, with a variety of food. Strategic location, close to everywhere, it's just a bit in a narrow alley, but it's still okay, thanks Aston Inn

insufficient parking others are okay

For the room I chose, I got the top floor. I need to climb a high ladder, which can be a problem for the elderly. The AC is cold. The hot water is hot, but when I tried it in the morning, it wasn't cold.

The hotel is nice, clean, tidy, service is good, price is quite good.

The hotel smells clean throughout history 🤩 the facilities are okay, there is a hairdryer.

The hotel is highly recommended, clean and fragrant.

Although the place is not in the city center, but the facilities are good, the rooms are clean and comfortable. Recommended here if there is business around Jemursari

The hotel staff is very friendly... the room is clean, but it is not soundproof, it is a bit disturbing for resting... the breakfast is delicious and has many choices...

Nice and spacious room, friendly staff, close to the crowd

Overall good, just the parking access is bad

Its a good place to sleep but i dont expect the street to go there will be small but i got good experience about the service 👍👍

this place is the best in my opinion in terms of price and maintenance. top not beng beng.

Unfortunately, the car park is not available with a large capacity even though their valet team is very GOOD.

Must come here if you go to Surabaya.... Luxurious and enchanting. Fragrant throughout history.

Flagship hotel.... Clean, comfortable, fragrant. Luxurious and enchanting.

The hotel staff is friendly and the atmosphere is very comfortable.