Overall Ratings & Reviews Crystal City Hotel

The hotel is close to everywhere, the rooms are spacious and comfortable, very clean and the hotel staff are friendly, quick to help if we need help.

The hotel is comfortable, the staff is also friendly.

The second time I stayed. Everything improved perfectly. 😎

Easy check-in, room position is a bit far from the main door, quite a bit of exercise... the room is clean, very spacious, according to the photo, indeed for family (sorry forgot to take a photo, the real thing is like in the apps). the staff are busy with each other, no one greeted us when we passed by...

Great stay in here for a week, good room etc.

Great Affordable Hotel. To me, this hotel is simple, just basic standard facilities, not a luxurious one, which I love. Very easy check in and out. And what I love the most is its big size room, 28m2, lovable for kids to play and running around inside the room. It has a terrace also, big enough for just chilling out enjoying the silent in the early morning or at midnight.

Nice, clean, close to entertainment and food locations

The location was wonderful. A little less maybe in the shower, sometimes it's getting so hot even if it turns into normal until I called the front desk and asked their staff to fix it because it's quite weird if it's really hot in a sudden, it could burn the skin. Well, it's minor, the whole experience was great and very recommended. I was staying in number 120. Thank you for being so lovely and helpful during the stay. ☺️ 🙏🏻

Very great for staying in Mataram.

The room is clean, quite big in size

Great location, close to some nice local roadside warungs. Staff was extra helpful dealing with things.

staying at Crystal City is pleasant, comfortable, the location is easy to get access to public places,

This hotel is good, in terms of space and environment. Close access to several places in the city. The service is sufficient, if I go to Mataram, I will probably come back again.

The hotel location is good in the middle city of Mataram. The hotel room is not clean especially the bathroom and bedroom. If no options available, may be this hotel suits only for transit.

Loved staying here, the rooms are spacious and comfortable.

The room is very spacious and comfortable, the hotel staff is also friendly.

Cool place, big, spacious, friendly

The most comfortable hotel for families, if we go to Mataram we will always stay here🥰

Spacious, clean and comfortable. Thank you.

Cool place, near food center, close to center of city