Crystal City Hotel

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9.1
/10
Exceptional
360 reviews

What Guests Say About Their Stay

Richard J. S.

9.4
/ 10
The location is very strategic, and the price is affordable. From the outside, it looks simple, but inside it's spacious and very comfortable, as is the layout of the corridors, balconies, and rooms. Cleanliness is very well maintained, and the staff is responsive.
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Laila A.

8.5
/ 10
The hotel is close to everywhere, the rooms are spacious and comfortable, very clean and the hotel staff are friendly, quick to help if we need help.
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T***n

9.1
/ 10
Great Affordable Hotel. To me, this hotel is simple, just basic standard facilities, not a luxurious one, which I love. Very easy check in and out. And what I love the most is its big size room, 28m2, lovable for kids to play and running around inside the room. It has a terrace also, big enough for just chilling out enjoying the silent in the early morning or at midnight.

Dewi S. S.

9.4
/ 10
The hotel staff is friendly, the rooms are spacious, clean and comfortable, drinking water is provided in the room, I even extended my stay at the hotel 3 times because it was that comfortable, if I go to Mataram I must stay here again 😁.
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Nova M.

10.0
/ 10
I even extended the length of stay because I was comfortable here. Cheap price but good quality. Next time when I go to Mataram, I will definitely stay here again ☺️
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In the Area
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Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Crystal City Hotel is located in area / city Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Crystal City Hotel

Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127
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Lobby Crystal City Hotel
Exterior 2 Crystal City Hotel

Discover More About Crystal City Hotel

The Charm of Crystal City Hotel

Welcome to Crystal City Hotel, your ideal base for exploring the captivating beauty of Nusa Tenggara Barat, Indonesia. Nestled in a prime location, Crystal City Hotel offers a blend of comfort, convenience, and authentic local charm, making it a top choice for Australian travelers seeking a memorable getaway. Whether you're here for a relaxing beach holiday, an adventurous trek, or to immerse yourself in the vibrant local culture, Crystal City Hotel provides a welcoming sanctuary after a day of exploration. Discover why Crystal City Hotel is the perfect place to stay for your next Indonesian adventure.

Location and Transport Accessibility of Crystal City Hotel

Crystal City Hotel is situated in the heart of Mataram, Lombok, a vibrant city that serves as the gateway to some of Indonesia's most stunning natural wonders. Located at Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127, the hotel offers excellent accessibility, being just a short distance from the city centre and major transport hubs. The surrounding area is alive with local culture, offering a glimpse into everyday Indonesian life. You'll find yourself close to bustling local markets where you can sample delicious street food and find unique souvenirs, as well as charming cafes perfect for a morning coffee or an afternoon break. For those looking to explore further, the hotel's strategic position makes it easy to access Lombok's famous beaches and the Gili Islands.

Guest Facilities and Services at Crystal City Hotel

Guest facilities at Crystal City Hotel are designed to ensure a comfortable and convenient stay for all visitors. Understanding the needs of modern travelers, the hotel provides essential amenities that enhance your experience. Enjoy the convenience of complimentary Wi-Fi throughout the property, allowing you to stay connected with loved ones or plan your next day's adventures. The 24-hour front desk is staffed by friendly and knowledgeable personnel ready to assist with any queries or requests, ensuring you always have support. For those who appreciate a good start to their day, the hotel offers a delightful breakfast experience, featuring a range of local and international options, including excellent coffee to kickstart your morning. Secure luggage storage is also available, providing peace of mind if you have an early arrival or late departure.

Room Information and Stay Experience at Crystal City Hotel

The room types of Crystal City Hotel are thoughtfully appointed to provide a restful and rejuvenating experience. Each room is designed with your comfort in mind, featuring clean and well-maintained spaces. You can expect comfortable bedding, ensuring a good night's sleep, and effective climate control systems to keep your room at the perfect temperature, a crucial element for any traveler, especially those accustomed to Australia's varied climates. The bathrooms are clean and functional, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and sizes are best confirmed directly, the focus across all accommodations is on providing a serene and pleasant environment for your stay.

Recommended Nearby Dining and Cafes around Crystal City Hotel

Mataram, Lombok, boasts a rich culinary scene, and Crystal City Hotel places you right in the midst of it. Explore the vibrant local food culture with numerous dining options just a short stroll away. You'll find an array of eateries offering authentic Indonesian cuisine, from spicy sambals to fragrant rice dishes. For those who appreciate a good brunch, the area is dotted with charming cafes serving up delicious local treats and excellent coffee, reminiscent of Australia's own café culture. Whether you're craving a hearty local breakfast or a light snack, the surrounding neighborhood provides plenty of choices to satisfy your palate.

Popular Attractions and Activities near Crystal City Hotel

Crystal City Hotel is ideally located for exploring the many wonders of Mataram and the surrounding Lombok region. Here are some popular attractions and activities you can enjoy:

  • Taman Mayura:

    A historical water palace offering a glimpse into the island's royal past and beautiful gardens.
  • Pura Meru:

    Lombok's largest and most sacred Hindu temple, known for its intricate architecture.
  • Museum Negeri Nusa Tenggara Barat:

    Discover the rich history, culture, and art of West Nusa Tenggara.
  • Senggigi Beach:

    A popular coastal stretch offering beautiful sunsets, water sports, and relaxed beachfront dining.
  • Mount Rinjani National Park:

    For the adventurous, this offers incredible trekking opportunities with breathtaking views (day trips or longer expeditions are possible).
If you are looking for other activities around Crystal City Hotel, check out the best deals on Traveloka: Recommended activities in Mataram, Lombok!

How to Get to Crystal City Hotel from the Airport

Getting to Crystal City Hotel from Lombok International Airport (LOP) is straightforward, with several convenient transportation options available. Understanding how to get to Crystal City Hotel is key to a smooth arrival.

  • Airport Shuttle Buses:

    Regular shuttle services operate from the airport to various points in Mataram, offering an economical way to reach the city centre, from where you can take a short taxi or rideshare service to the hotel.
  • Public Metered Taxis:

    Official airport taxis are readily available outside the arrivals terminal. They offer a direct and comfortable journey to Crystal City Hotel.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app upon arrival. These services provide a convenient and often cost-effective way to reach your destination.
For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Crystal City Hotel

Crystal City Hotel stands out as an excellent choice for Australian travelers seeking a comfortable and well-located accommodation in Nusa Tenggara Barat. Its prime location in Mataram offers easy access to local attractions and amenities, while the friendly service and comfortable rooms ensure a pleasant stay.

  • Prime Location:

    Situated in the heart of Mataram, providing convenient access to local culture, dining, and transport.
  • Comfortable Accommodation:

    Well-appointed rooms with essential amenities for a relaxing stay.
  • Friendly Service:

    A dedicated 24-hour front desk team ready to assist with your needs.
  • Excellent Value:

    Offering a great balance of comfort, convenience, and affordability.
Rates at Crystal City Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

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All facilities in Crystal City Hotel

Lobby Crystal City Hotel
Lobby
Exterior Crystal City Hotel
Exterior
Bedroom Crystal City Hotel
Bedroom
In-room Bathroom Crystal City Hotel
In-room Bathroom

General

  • AC
  • Ballroom
  • Family room
  • Heater
  • Terrace

Public Facilities

  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

In-room Facilities

  • Cable TV
  • Desk
  • Shower

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Crystal City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Crystal City Hotel
48
Number of floors in Crystal City Hotel
2
Another facilities in Crystal City Hotel
Ballroom, Family room, Heater, Terrace, 24-hour room service

Frequently asked questions about Crystal City Hotel

What are available facilities at Crystal City Hotel?
There are top facilites at Crystal City Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crystal City Hotel?
The standard check-in time at Crystal City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Crystal City Hotel?
Crystal City Hotel has a 1.0-star rating.
How many floors does Crystal City Hotel have?
Crystal City Hotel has 2.
How many rooms are available at Crystal City Hotel?
Crystal City Hotel has 48.
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Crystal City Hotel reviews and ratings

9.1
Exceptional
From 360 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Crystal City Hotel
All
Room Space (44)
Bedroom (44)
Bathroom (37)
Distance to City Center (34)
Surroundings (34)
Accessibility (34)
Family Friendly (34)
Staff Friendliness (32)
Ambiance (32)
Hotel Area (30)
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Traveller Reviews Crystal City Hotel

Number of reviews per page
20
40
Customer reviews
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Good price, you get a spacious hotel for that price. Great service, luggage storage, and a water dispenser at the front.
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Halim K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is very spacious and clean, the staff is friendly.
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Richard J. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The location is very strategic, and the price is affordable. From the outside, it looks simple, but inside it's spacious and very comfortable, as is the layout of the corridors, balconies, and rooms. Cleanliness is very well maintained, and the staff is responsive.
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W***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
It is said to be clean and spacious, located right in the center of town.
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N***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
It's quite comfortable and clean, and the location is strategically located in the city center and close to restaurants. The service is also quite friendly.
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Rini K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and the location is affordable from the shopping center ❤️
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T***o
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The toilet is dirty and the room is very dirty.
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N***a
icon-Leisure
Leisure
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6.4
/10
Reviewed 10 week(s) ago
When I saw the room, the vibe was so bad, and the pillows looked like they had never been changed. They seemed yellowish, and the bathroom was not cleaned. Creepy.
1 people find it helpful
K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Always good. But I didn’t feel comfortable with the reception girl who was in charge at the moment, not like the other guys who are always so helpful. She didn’t even smile at the guest. No hospitality service at all from her. I saw the same thing happen to other guests.
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F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
This is my second time staying here. But the last time I stayed, I forgot my wallet, which only contained my BII driver's license, Class A driver's license, and Class C driver's license. When I checked, they said it wasn't there.
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1 people find it helpful
Baharuddin B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Friendly staff, can check in early if there are empty rooms without extra charge.
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S***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
As usual... Fun... Comfortable.. 10/10
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N***a
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9.1
/10
Reviewed 17 week(s) ago
Good accommodation because it is close to everywhere
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S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
It was a really nice stay. The room was very spacious, as was the bathroom, but it wasn't very clean, with ants in the sink and bathroom floor. The towels and sheets were a bit brown, and the receptionist wasn't very friendly. Otherwise, it was fine.
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1 people find it helpful
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Comfortable, cold AC, spacious room, hot water works well.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 17 week(s) ago
Not to mention there was a lot of debris above the toilet, the electricity went out several times, there were no tissues
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N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The room is spacious, clean, and easy to get around.
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2 people find it helpful
E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
A very pocket-friendly hotel with excellent quality for start-up businesses, I recommend this hotel.
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1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 31 week(s) ago
only the bathroom is not very clean. overall it is safe
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1 people find it helpful
Retno N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The room is neat, comfortable... Spacious and has a balcony for smoking 👍
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Number of reviews per page
20
40

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Exterior 4 Crystal City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 360 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Crystal City Hotel
All
Room Space (44)
Bedroom (44)
Bathroom (37)
Distance to City Center (34)
Surroundings (34)
Accessibility (34)
Family Friendly (34)
Staff Friendliness (32)
Ambiance (32)
Hotel Area (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Crystal City Hotel

Number of reviews per page
20
40
Customer reviews
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Good price, you get a spacious hotel for that price. Great service, luggage storage, and a water dispenser at the front.
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Find this review helpful?
Halim K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is very spacious and clean, the staff is friendly.
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Richard J. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The location is very strategic, and the price is affordable. From the outside, it looks simple, but inside it's spacious and very comfortable, as is the layout of the corridors, balconies, and rooms. Cleanliness is very well maintained, and the staff is responsive.
Translated by Google Icon
See original
Find this review helpful?
W***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
It is said to be clean and spacious, located right in the center of town.
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N***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
It's quite comfortable and clean, and the location is strategically located in the city center and close to restaurants. The service is also quite friendly.
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Profile Picture
Rini K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and the location is affordable from the shopping center ❤️
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T***o
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The toilet is dirty and the room is very dirty.
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Find this review helpful?
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 10 week(s) ago
When I saw the room, the vibe was so bad, and the pillows looked like they had never been changed. They seemed yellowish, and the bathroom was not cleaned. Creepy.
1 people find it helpful
K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Always good. But I didn’t feel comfortable with the reception girl who was in charge at the moment, not like the other guys who are always so helpful. She didn’t even smile at the guest. No hospitality service at all from her. I saw the same thing happen to other guests.
Find this review helpful?
F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
This is my second time staying here. But the last time I stayed, I forgot my wallet, which only contained my BII driver's license, Class A driver's license, and Class C driver's license. When I checked, they said it wasn't there.
Translated by Google Icon
See original
1 people find it helpful
Baharuddin B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Friendly staff, can check in early if there are empty rooms without extra charge.
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Find this review helpful?
S***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
As usual... Fun... Comfortable.. 10/10
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Good accommodation because it is close to everywhere
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S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
It was a really nice stay. The room was very spacious, as was the bathroom, but it wasn't very clean, with ants in the sink and bathroom floor. The towels and sheets were a bit brown, and the receptionist wasn't very friendly. Otherwise, it was fine.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Comfortable, cold AC, spacious room, hot water works well.
Translated by Google Icon
See original
1 people find it helpful
N***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 17 week(s) ago
Not to mention there was a lot of debris above the toilet, the electricity went out several times, there were no tissues
Translated by Google Icon
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Find this review helpful?
N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The room is spacious, clean, and easy to get around.
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2 people find it helpful
E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
A very pocket-friendly hotel with excellent quality for start-up businesses, I recommend this hotel.
Translated by Google Icon
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1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 31 week(s) ago
only the bathroom is not very clean. overall it is safe
Translated by Google Icon
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1 people find it helpful
Retno N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The room is neat, comfortable... Spacious and has a balcony for smoking 👍
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Find this review helpful?
Number of reviews per page
20
40