Crystal City Hotel

Hotels
9.1
/10
Exceptional
341 reviews

What Guests Say About Their Stay

Laila A.

8.5
/ 10
The hotel is close to everywhere, the rooms are spacious and comfortable, very clean and the hotel staff are friendly, quick to help if we need help.
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T***n

9.1
/ 10
Great Affordable Hotel. To me, this hotel is simple, just basic standard facilities, not a luxurious one, which I love. Very easy check in and out. And what I love the most is its big size room, 28m2, lovable for kids to play and running around inside the room. It has a terrace also, big enough for just chilling out enjoying the silent in the early morning or at midnight.

Dewi S. S.

9.4
/ 10
The hotel staff is friendly, the rooms are spacious, clean and comfortable, drinking water is provided in the room, I even extended my stay at the hotel 3 times because it was that comfortable, if I go to Mataram I must stay here again 😁.
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Nova M.

10.0
/ 10
I even extended the length of stay because I was comfortable here. Cheap price but good quality. Next time when I go to Mataram, I will definitely stay here again ☺️
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Nova M.

10.0
/ 10
The rooms are comfortable, close to the city center, so everywhere is close, suitable for a family stopover, clean, the staff are also friendly.
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In the Area
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Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Crystal City Hotel is located in area / city Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Crystal City Hotel

Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127
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Lobby Crystal City Hotel
Exterior 2 Crystal City Hotel

Discover More About Crystal City Hotel

Discover Crystal City Hotel: Your Gateway to Nusa Tenggara Barat

Welcome to Crystal City Hotel, a premier accommodation choice nestled in the heart of Nusa Tenggara Barat, Indonesia. Whether you're planning a relaxing getaway or an adventurous exploration of this beautiful region, Crystal City Hotel offers a comfortable and convenient base for your travels. Room rates at Crystal City Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Crystal City Hotel Location

Crystal City Hotel is strategically situated in the vibrant district of Mataram, Lombok. Located at Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127, the hotel provides easy access to the city centre, approximately a 15-minute drive away. The nearest major transport hub, Lombok International Airport (LOP), is about a 45-minute drive, and the hotel can arrange convenient transfers. The atmosphere surrounding Crystal City Hotel is one of relaxed island charm, with local markets and traditional craft shops just a short stroll away, offering a genuine taste of Lombok life. For those seeking natural beauty, the stunning beaches of Senggigi are also within easy reach, making it an ideal spot for both relaxation and exploration.

Crystal City Hotel Facilities & Services

Facilities for guests at Crystal City Hotel are designed to ensure a comfortable and enjoyable stay.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, open daily from 8:00 AM to 6:00 PM.
  • A well-equipped fitness centre, available for guests from 7:00 AM to 9:00 PM.
  • On-site parking is available for guests, with secure parking options at an additional charge of AUD $10 per day.
  • A dedicated concierge service to assist with tour bookings and local recommendations.
  • Room service is available from 7:00 AM to 10:00 PM.
  • A business centre with printing and fax facilities.

Crystal City Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Crystal City Hotel. We offer a selection of rooms designed to suit every traveller's needs.
  • Deluxe Room:

    Featuring a City View, these non-smoking rooms are perfect for solo travellers or couples. Some Deluxe Rooms include a bathtub.
  • Superior Room:

    Offering a pleasant outlook, these non-smoking rooms provide a comfortable stay. Bathtub availability may vary.
  • Executive Suite:

    For those seeking extra space and luxury, our Executive Suites boast a City View and a separate living area. All Executive Suites are non-smoking and include a bathtub.
  • Family Room:

    Designed for families, these spacious non-smoking rooms can accommodate up to four guests and often feature a bathtub, ideal for younger children.
Please note that all rooms at Crystal City Hotel are strictly non-smoking. We do not currently offer pet-friendly rooms.

Crystal City Hotel Dining & Restaurants

Savour delicious culinary experiences at Crystal City Hotel's on-site dining venues.
  • The Oasis Restaurant:

    Offering a delightful breakfast buffet from 7:00 AM to 10:00 AM, with an estimated price of AUD $15 per person. For lunch and dinner, enjoy a selection of Indonesian and international dishes from 12:00 PM to 10:00 PM, with main courses ranging from AUD $12 to $25.
  • The Sunset Bar:

    Unwind with a refreshing drink at our rooftop bar, open from 4:00 PM to 11:00 PM. Enjoy panoramic views of the surrounding landscape. Cocktails start from AUD $8.

Crystal City Hotel Nearby Attractions and Activities

Explore the wonders of Mataram and its surroundings with these popular attractions near Crystal City Hotel.
  • Taman Mayura:

    A historical water palace and garden, offering a glimpse into the region's past.
  • Pura Meru:

    The largest and most sacred Hindu temple in Lombok, known for its intricate architecture.
  • Mataram Mall:

    A modern shopping complex offering a variety of local and international brands, dining options, and entertainment.
  • Senggigi Beach:

    A beautiful stretch of coastline renowned for its clear waters, soft sand, and stunning sunsets, perfect for swimming and relaxing.
  • Lombok Epicentrum Mall:

    Another popular shopping destination with a wide array of shops, cinemas, and food courts.
If you are looking for other activities around Crystal City Hotel, check out the best deals on Traveloka: Recommended activities in Mataram!

How to Get to Crystal City Hotel from the Airport

Navigating your journey to Crystal City Hotel is straightforward, with several convenient options available. The airport transfer service of Crystal City Hotel ensures a smooth arrival.
  • Airport Taxi:

    Metered taxis are readily available at Lombok International Airport (LOP). The journey to Crystal City Hotel typically takes around 45 minutes and costs approximately AUD $20-$30.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app from the airport. Prices are comparable to taxis and depend on traffic conditions.
  • Hotel Private Transfer:

    For a seamless and comfortable experience, Crystal City Hotel offers a private airport transfer service. Please contact the hotel in advance to arrange this, with rates starting from AUD $35. This service can be booked as part of your airport transfer services.
Understanding how to get to Crystal City Hotel is key to a stress-free start to your holiday.

Summary of Why You Should Choose to Stay at Crystal City Hotel

Crystal City Hotel stands out as an excellent choice for travellers seeking comfort, convenience, and a genuine local experience in Nusa Tenggara Barat. With its prime location, comprehensive facilities, and welcoming atmosphere, it's easy to see why guests return year after year.
  • Prime Location:

    Situated in Mataram, offering easy access to local attractions and transport.
  • Excellent Facilities:

    From a refreshing swimming pool to a fitness centre and reliable Wi-Fi, all your needs are catered for.
  • Comfortable Rooms:

    A variety of room types ensure a pleasant stay for all guests.
  • Dining Options:

    Enjoy delicious local and international cuisine on-site.
  • Value for Money:

    Crystal City Hotel provides a high standard of accommodation at competitive rates.
Discover the best Room availability at Crystal City Hotel and start planning your unforgettable trip. For the best rates and a seamless booking experience, consider Booking Crystal City Hotel through Traveloka.

Ready to experience the charm of Nusa Tenggara Barat? Book budget hotels in Nusa Tenggara Barat with ease and explore the beauty of this Indonesian paradise. Don't forget to also Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Crystal City Hotel

Lobby Crystal City Hotel
Lobby
Exterior Crystal City Hotel
Exterior
Bedroom Crystal City Hotel
Bedroom
In-room Bathroom Crystal City Hotel
In-room Bathroom

General

  • AC
  • Ballroom
  • Family room
  • Heater
  • Terrace

Public Facilities

  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

In-room Facilities

  • Cable TV
  • Desk
  • Shower

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Crystal City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Crystal City Hotel
48
Number of floors in Crystal City Hotel
2
Another facilities in Crystal City Hotel
Ballroom, Family room, Heater, Terrace, 24-hour room service

Frequently asked questions about Crystal City Hotel

What are available facilities at Crystal City Hotel?
There are top facilites at Crystal City Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crystal City Hotel?
The standard check-in time at Crystal City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Crystal City Hotel?
Crystal City Hotel has a 1.0-star rating.
How many floors does Crystal City Hotel have?
Crystal City Hotel has 2.
How many rooms are available at Crystal City Hotel?
Crystal City Hotel has 48.
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Crystal City Hotel reviews and ratings

9.1
Exceptional
From 341 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Crystal City Hotel
All
Room Space (43)
Bedroom (43)
Bathroom (36)
Surroundings (34)
Accessibility (34)
Distance to City Center (33)
Family Friendly (33)
Staff Friendliness (31)
Ambiance (31)
Hotel Area (29)
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Traveller Reviews Crystal City Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
It's quite comfortable and clean, and the location is strategically located in the city center and close to restaurants. The service is also quite friendly.
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Rini K.
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the location is affordable from the shopping center ❤️
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T***o
icon-Business
Business
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8.1
/10
Reviewed 3 week(s) ago
The toilet is dirty and the room is very dirty.
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N***a
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Leisure
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6.4
/10
Reviewed 4 week(s) ago
When I saw the room, the vibe was so bad, and the pillows looked like they had never been changed. They seemed yellowish, and the bathroom was not cleaned. Creepy.
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K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Always good. But I didn’t feel comfortable with the reception girl who was in charge at the moment, not like the other guys who are always so helpful. She didn’t even smile at the guest. No hospitality service at all from her. I saw the same thing happen to other guests.
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F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
This is my second time staying here. But the last time I stayed, I forgot my wallet, which only contained my BII driver's license, Class A driver's license, and Class C driver's license. When I checked, they said it wasn't there.
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Baharuddin B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Friendly staff, can check in early if there are empty rooms without extra charge.
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S***O
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10.0
/10
Reviewed 6 week(s) ago
As usual... Fun... Comfortable.. 10/10
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N***a
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9.1
/10
Reviewed 10 week(s) ago
Good accommodation because it is close to everywhere
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S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
It was a really nice stay. The room was very spacious, as was the bathroom, but it wasn't very clean, with ants in the sink and bathroom floor. The towels and sheets were a bit brown, and the receptionist wasn't very friendly. Otherwise, it was fine.
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1 people find it helpful
N***a
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Transit
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8.5
/10
Reviewed 11 week(s) ago
Comfortable, cold AC, spacious room, hot water works well.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 11 week(s) ago
Not to mention there was a lot of debris above the toilet, the electricity went out several times, there were no tissues
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N***l
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9.4
/10
Reviewed 17 week(s) ago
The room is spacious, clean, and easy to get around.
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2 people find it helpful
E***n
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9.4
/10
Reviewed 20 week(s) ago
A very pocket-friendly hotel with excellent quality for start-up businesses, I recommend this hotel.
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1 people find it helpful
S***a
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Leisure
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9.0
/10
Reviewed 24 week(s) ago
only the bathroom is not very clean. overall it is safe
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1 people find it helpful
Retno N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The room is neat, comfortable... Spacious and has a balcony for smoking 👍
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Dewi S. S.
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Leisure
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9.4
/10
Reviewed 27 week(s) ago
Our regular hotel when we go to Lombok, the hotel is clean and comfortable.
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M***h
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9.4
/10
Reviewed 31 week(s) ago
Spacious, clean rooms, clean hotel area.
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M***h
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Business
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10.0
/10
Reviewed 31 week(s) ago
The hotel room is spacious and clean, the staff is friendly.
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F***n
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8.5
/10
Reviewed 33 week(s) ago
Nice, spacious and clean room
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Number of reviews per page
20
40

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Exterior 4 Crystal City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 341 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Crystal City Hotel
All
Room Space (43)
Bedroom (43)
Bathroom (36)
Surroundings (34)
Accessibility (34)
Distance to City Center (33)
Family Friendly (33)
Staff Friendliness (31)
Ambiance (31)
Hotel Area (29)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Crystal City Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
It's quite comfortable and clean, and the location is strategically located in the city center and close to restaurants. The service is also quite friendly.
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Rini K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the location is affordable from the shopping center ❤️
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T***o
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
The toilet is dirty and the room is very dirty.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
When I saw the room, the vibe was so bad, and the pillows looked like they had never been changed. They seemed yellowish, and the bathroom was not cleaned. Creepy.
Find this review helpful?
K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Always good. But I didn’t feel comfortable with the reception girl who was in charge at the moment, not like the other guys who are always so helpful. She didn’t even smile at the guest. No hospitality service at all from her. I saw the same thing happen to other guests.
Find this review helpful?
F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
This is my second time staying here. But the last time I stayed, I forgot my wallet, which only contained my BII driver's license, Class A driver's license, and Class C driver's license. When I checked, they said it wasn't there.
Translated by Google Icon
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Find this review helpful?
Baharuddin B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Friendly staff, can check in early if there are empty rooms without extra charge.
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S***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
As usual... Fun... Comfortable.. 10/10
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Good accommodation because it is close to everywhere
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S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
It was a really nice stay. The room was very spacious, as was the bathroom, but it wasn't very clean, with ants in the sink and bathroom floor. The towels and sheets were a bit brown, and the receptionist wasn't very friendly. Otherwise, it was fine.
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1 people find it helpful
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Comfortable, cold AC, spacious room, hot water works well.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 11 week(s) ago
Not to mention there was a lot of debris above the toilet, the electricity went out several times, there were no tissues
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N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The room is spacious, clean, and easy to get around.
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2 people find it helpful
E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
A very pocket-friendly hotel with excellent quality for start-up businesses, I recommend this hotel.
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1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 24 week(s) ago
only the bathroom is not very clean. overall it is safe
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1 people find it helpful
Retno N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The room is neat, comfortable... Spacious and has a balcony for smoking 👍
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Dewi S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Our regular hotel when we go to Lombok, the hotel is clean and comfortable.
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M***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Spacious, clean rooms, clean hotel area.
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel room is spacious and clean, the staff is friendly.
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F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Nice, spacious and clean room
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Number of reviews per page
20
40