Crystal City Hotel

Hotels
9.1
/10
Exceptional
336 reviews

What Guests Say About Their Stay

Laila A.

8.5
/ 10
The hotel is close to everywhere, the rooms are spacious and comfortable, very clean and the hotel staff are friendly, quick to help if we need help.
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T***n

9.1
/ 10
Great Affordable Hotel. To me, this hotel is simple, just basic standard facilities, not a luxurious one, which I love. Very easy check in and out. And what I love the most is its big size room, 28m2, lovable for kids to play and running around inside the room. It has a terrace also, big enough for just chilling out enjoying the silent in the early morning or at midnight.

Dewi S. S.

9.4
/ 10
The hotel staff is friendly, the rooms are spacious, clean and comfortable, drinking water is provided in the room, I even extended my stay at the hotel 3 times because it was that comfortable, if I go to Mataram I must stay here again 😁.
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Nova M.

10.0
/ 10
I even extended the length of stay because I was comfortable here. Cheap price but good quality. Next time when I go to Mataram, I will definitely stay here again ☺️
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Nova M.

10.0
/ 10
The rooms are comfortable, close to the city center, so everywhere is close, suitable for a family stopover, clean, the staff are also friendly.
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In the Area
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Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Crystal City Hotel is located in area / city Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Crystal City Hotel

Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127
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Lobby Crystal City Hotel
Exterior 2 Crystal City Hotel

Discover More About Crystal City Hotel

Discover Your Oasis at Crystal City Hotel

Welcome to Crystal City Hotel, your premier destination for an unforgettable stay in the vibrant region of Nusa Tenggara Barat, Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and authentic local charm, ensuring every guest experiences the true essence of this beautiful Indonesian paradise. Whether you're here for a relaxing getaway, an adventurous exploration, or a productive business trip, Crystal City Hotel is dedicated to making your visit exceptional.

Crystal City Hotel Location

Crystal City Hotel is strategically situated in the heart of Mataram, the capital city of Nusa Tenggara Barat. Located at Jl. Bung Karno No. 28, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83127, our hotel offers easy access to the city's most sought-after destinations. We are approximately a 30-minute drive from Lombok International Airport (LOP), making your arrival and departure seamless. For those exploring the city, Crystal City Hotel is conveniently positioned near key transportation routes, allowing for effortless travel to surrounding areas. The atmosphere surrounding Crystal City Hotel is one of vibrant local life, with bustling markets and cultural sites just a stone's throw away, yet our grounds offer a tranquil escape from the everyday.

Crystal City Hotel Facilities & Services

Facilities for guests at Crystal City Hotel are designed to cater to every need, ensuring a comfortable and enjoyable experience. We offer a range of amenities to enhance your stay:
  • A sparkling outdoor swimming pool, perfect for a refreshing dip, open daily from 7:00 AM to 7:00 PM.
  • A fully equipped fitness center, available for guests from 6:00 AM to 9:00 PM, to maintain your workout routine.
  • A dedicated children's play area, ensuring our younger guests have a safe and fun space to enjoy themselves.
  • The Serenity Spa, offering a variety of rejuvenating treatments and massages from 10:00 AM to 8:00 PM (additional charges apply).
  • Complimentary Wi-Fi throughout the hotel premises.
  • On-site parking is available free of charge for all guests.
  • A concierge service to assist with tour bookings and local recommendations.

Crystal City Hotel Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of Crystal City Hotel. We offer options ranging from cozy Standard Rooms to spacious Suites, each thoughtfully appointed to provide a restful sanctuary.
  • Deluxe Room:

    Available with either a City View or Garden View. These rooms are non-smoking and do not feature a bathtub.
  • Superior Room:

    Offering a City View, these rooms are non-smoking and do not include a bathtub.
  • Executive Suite:

    Boasting a City View, these suites are non-smoking and come equipped with a luxurious bathtub, perfect for unwinding.
  • Family Suite:

    Ideal for families, these suites offer ample space and a Garden View. They are non-smoking and include a bathtub.
We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, we may be able to accommodate small, well-behaved pets upon prior request and with a special cleaning fee of PHP 1,500 per stay. Please contact us in advance to discuss your needs.

Crystal City Hotel Dining & Restaurants

Savor the flavors of Indonesia and beyond at Crystal City Hotel's dining establishments. Our culinary team is dedicated to providing a delightful gastronomic journey for every palate.
  • The Spice Garden Restaurant:

    Our main dining venue, offering a sumptuous breakfast buffet from 6:30 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect a range of international and local Indonesian dishes. Estimated price per person for lunch/dinner is PHP 800.
  • The Sunset Lounge:

    Enjoy refreshing beverages and light snacks with a view from 4:00 PM to 11:00 PM. This is the perfect spot to unwind after a day of exploration. Estimated price per person for snacks and drinks is PHP 500.

Crystal City Hotel Nearby Attractions and Activities

Crystal City Hotel is your gateway to exploring the wonders of Mataram and the surrounding Lombok region. Immerse yourself in the local culture and natural beauty with these nearby attractions:
  • Pura Meru Temple:

    A significant Hindu temple in Mataram, known for its unique architecture and spiritual ambiance.
  • Museum Negeri Nusa Tenggara Barat:

    Discover the rich history and cultural heritage of the province through its diverse exhibits.
  • Mataram Mall:

    For those seeking retail therapy or a taste of modern city life, Mataram Mall offers a wide array of shops and dining options.
  • Senggigi Beach:

    A popular coastal destination just a short drive from Mataram, offering beautiful beaches, water sports, and stunning sunsets.
  • Lingsar Temple:

    A unique temple that represents the harmonious coexistence of Islam and Hinduism, showcasing a fascinating blend of traditions.
If you are looking for other activities around Crystal City Hotel, check out the best deals on Traveloka: Recommended activities in Mataram!

How to Get to Crystal City Hotel from the Airport

Navigating your journey to Crystal City Hotel is made simple with various transportation options available from Lombok International Airport (LOP). We are committed to ensuring a smooth arrival experience, whether you prefer convenience or local immersion. Here are your options for the airport transfer service of Crystal City Hotel:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Our friendly drivers will be waiting for you at the arrival hall with a personalized sign. This service can be arranged in advance through our concierge. The estimated cost is PHP 1,200. You can also book airport transfer services directly.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminal. Ensure the meter is used for a fair fare. The journey to Crystal City Hotel typically takes around 30 minutes and costs approximately PHP 500-700, depending on traffic.
  • Ride-hailing Services:

    Ride-hailing services are also a popular and often more affordable option. You can book a car through your preferred app upon arrival. The estimated cost is around PHP 400-600.
  • Rental Car:

    If you prefer the freedom to explore at your own pace, car rental services are available at the airport. This is a great option for longer stays or if you plan extensive excursions around Nusa Tenggara Barat.
Knowing how to get to Crystal City Hotel is the first step to a fantastic stay. We recommend pre-booking our private transfer for a hassle-free experience.

Summary of Why You Should Choose to Stay at Crystal City Hotel

Crystal City Hotel stands out as the ideal choice for your Nusa Tenggara Barat adventure, offering a perfect blend of comfort, convenience, and authentic local experiences. Our commitment to guest satisfaction is evident in every aspect of your stay. Here are the top reasons to choose Crystal City Hotel:
  • Prime Location:

    Situated in the heart of Mataram, providing easy access to cultural sites, shopping, and dining.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and relaxing spa services.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites, including options with bathtubs for ultimate relaxation.
  • Delicious Dining:

    Savor a range of local and international cuisines at our on-site restaurants.
  • Exceptional Service:

    Our friendly and attentive staff are dedicated to making your stay memorable.
Ready to experience the magic of Nusa Tenggara Barat? Check for room availability at Crystal City Hotel and secure your preferred dates. For the best rates and a seamless booking process, we highly recommend booking Crystal City Hotel through Traveloka. Don't forget to explore other fantastic accommodation options and easily book domestic and international flights at low prices for your travel needs.

All facilities in Crystal City Hotel

Lobby Crystal City Hotel
Lobby
Exterior Crystal City Hotel
Exterior
Bedroom Crystal City Hotel
Bedroom
In-room Bathroom Crystal City Hotel
In-room Bathroom

General

  • AC
  • Ballroom
  • Family room
  • Heater
  • Terrace

Public Facilities

  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

In-room Facilities

  • Cable TV
  • Desk
  • Shower

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Crystal City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Crystal City Hotel
48
Number of floors in Crystal City Hotel
2
Another facilities in Crystal City Hotel
Ballroom, Family room, Heater, Terrace, 24-hour room service

Frequently asked question in Crystal City Hotel

What are available facilities at Crystal City Hotel?
There are top facilites at Crystal City Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crystal City Hotel?
The standard check-in time at Crystal City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Crystal City Hotel?
Crystal City Hotel is a 1.0-star hotel.
How many floors does Crystal City Hotel have?
Crystal City Hotel has 2 floors.
How many rooms are available at Crystal City Hotel?
Crystal City Hotel has 48 rooms in total.
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More Reviews from Other Guests in Crystal City Hotel

9.1
Exceptional
From 336 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Crystal City Hotel
All
Room Space (43)
Bedroom (43)
Bathroom (36)
Surroundings (34)
Accessibility (34)
Distance to City Center (33)
Family Friendly (33)
Staff Friendliness (31)
Ambiance (31)
Hotel Area (29)
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Traveler Reviews Crystal City Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rini K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the location is affordable from the shopping center ❤️
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T***o
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 week(s) ago
The toilet is dirty and the room is very dirty.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
When I saw the room, the vibe was so bad, and the pillows looked like they had never been changed. They seemed yellowish, and the bathroom was not cleaned. Creepy.
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K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Always good. But I didn’t feel comfortable with the reception girl who was in charge at the moment, not like the other guys who are always so helpful. She didn’t even smile at the guest. No hospitality service at all from her. I saw the same thing happen to other guests.
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F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
This is my second time staying here. But the last time I stayed, I forgot my wallet, which only contained my BII driver's license, Class A driver's license, and Class C driver's license. When I checked, they said it wasn't there.
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Baharuddin B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Friendly staff, can check in early if there are empty rooms without extra charge.
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S***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
As usual... Fun... Comfortable.. 10/10
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N***a
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9.1
/10
Reviewed 8 week(s) ago
Good accommodation because it is close to everywhere
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S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
It was a really nice stay. The room was very spacious, as was the bathroom, but it wasn't very clean, with ants in the sink and bathroom floor. The towels and sheets were a bit brown, and the receptionist wasn't very friendly. Otherwise, it was fine.
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1 people find it helpful
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable, cold AC, spacious room, hot water works well.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 9 week(s) ago
Not to mention there was a lot of debris above the toilet, the electricity went out several times, there were no tissues
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N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The room is spacious, clean, and easy to get around.
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2 people find it helpful
E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
A very pocket-friendly hotel with excellent quality for start-up businesses, I recommend this hotel.
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1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 22 week(s) ago
only the bathroom is not very clean. overall it is safe
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1 people find it helpful
Retno N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The room is neat, comfortable... Spacious and has a balcony for smoking 👍
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Dewi S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Our regular hotel when we go to Lombok, the hotel is clean and comfortable.
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M***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Spacious, clean rooms, clean hotel area.
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel room is spacious and clean, the staff is friendly.
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F***n
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8.5
/10
Reviewed 32 week(s) ago
Nice, spacious and clean room
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Comfortable, clean, close to culinary.
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20
40

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Exterior 4 Crystal City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 336 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Crystal City Hotel
All
Room Space (43)
Bedroom (43)
Bathroom (36)
Surroundings (34)
Accessibility (34)
Distance to City Center (33)
Family Friendly (33)
Staff Friendliness (31)
Ambiance (31)
Hotel Area (29)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Crystal City Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rini K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the location is affordable from the shopping center ❤️
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Find this review helpful?
T***o
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 week(s) ago
The toilet is dirty and the room is very dirty.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
When I saw the room, the vibe was so bad, and the pillows looked like they had never been changed. They seemed yellowish, and the bathroom was not cleaned. Creepy.
Find this review helpful?
K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Always good. But I didn’t feel comfortable with the reception girl who was in charge at the moment, not like the other guys who are always so helpful. She didn’t even smile at the guest. No hospitality service at all from her. I saw the same thing happen to other guests.
Find this review helpful?
F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
This is my second time staying here. But the last time I stayed, I forgot my wallet, which only contained my BII driver's license, Class A driver's license, and Class C driver's license. When I checked, they said it wasn't there.
Translated by Google Icon
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Find this review helpful?
Baharuddin B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Friendly staff, can check in early if there are empty rooms without extra charge.
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S***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
As usual... Fun... Comfortable.. 10/10
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Good accommodation because it is close to everywhere
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S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
It was a really nice stay. The room was very spacious, as was the bathroom, but it wasn't very clean, with ants in the sink and bathroom floor. The towels and sheets were a bit brown, and the receptionist wasn't very friendly. Otherwise, it was fine.
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1 people find it helpful
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable, cold AC, spacious room, hot water works well.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 9 week(s) ago
Not to mention there was a lot of debris above the toilet, the electricity went out several times, there were no tissues
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N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The room is spacious, clean, and easy to get around.
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2 people find it helpful
E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
A very pocket-friendly hotel with excellent quality for start-up businesses, I recommend this hotel.
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1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 22 week(s) ago
only the bathroom is not very clean. overall it is safe
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1 people find it helpful
Retno N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The room is neat, comfortable... Spacious and has a balcony for smoking 👍
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Dewi S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Our regular hotel when we go to Lombok, the hotel is clean and comfortable.
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M***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Spacious, clean rooms, clean hotel area.
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel room is spacious and clean, the staff is friendly.
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F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Nice, spacious and clean room
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Comfortable, clean, close to culinary.
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Number of reviews per page
20
40