M

Muliady

Leisure

10.0

/10

Reviewed 7 hour(s) ago

Nice and clean, spacious, direct access to shopping mall, good breakfast, totally recommended hotel. Thanks

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J***e

Leisure

10.0

/10

Reviewed 3 day(s) ago

Stay here 1 night. Good and clean.

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Accommodation's Reply

24 Feb 2026

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Your positive feedback truly brightened our day! Thank you for choosing to stay with us — we hope to see you again soon. Sincerely, Management Team St. Giles Southkey Johor Bahru

J***e

9.3

/10

Reviewed 4 week(s) ago

Room is cosy and clean. Breakfast is too crowded, need time for staff to replenish the food.

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Accommodation's Reply

28 Jan 2026

Dear valued guest, Thank you for your time to drop a rating on your stay experience with us. Thank you for bringing this to our attention. Your feedback is important to us, and we will review the issue with the relevant team. We apologise for any inconveniences you may have encountered during your stay. Nevertheless, we appreciate your support and have a great day ahead. Sincerely, Management Team St. Giles Southkey Johor Bahru

L***h

6.6

/10

Reviewed 6 week(s) ago

check in time is too rigid. breakfast is same old menu and long queue every morning. room is run down too...

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Accommodation's Reply

20 Jan 2026

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We sincerely apologise that your experience did not meet your expectations. Your comments are valuable to us as we strive to continuously improve our services and ensure that all our guests have a positive and memorable stay. We will carefully review your feedback and use it to identify areas for improvement. Sincerely, Management Team St. Giles Southkey Johor Bahru

Verified Traveler

Leisure

8.8

/10

Reviewed 8 week(s) ago

A convenient hotel linked to the mall. Need some upkeeping on the facade especially the hotel windows. Towels are also getting thinner. It is otherwise still a good and comfortable hotel to stay in.

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Accommodation's Reply

09 Jan 2026

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We truly appreciate your excellent feedback. It’s always a pleasure to know our guests had a great stay — we look forward to your next visit! We eagerly await the opportunity to serve you again. Sincerely, Management Team St. Giles Southkey Johor Bahru

TH

Tina H.

Staycation

8.5

/10

Reviewed 8 week(s) ago

Overall good and location convenient, just a doorstep distance to reach the shopping mall.

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Accommodation's Reply

05 Jan 2026

Dear Tina, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We truly appreciate your excellent feedback. It’s always a pleasure to know our guests had a great stay — we look forward to your next visit! We eagerly await the opportunity to serve you again. Sincerely, Management Team St. Giles Southkey Johor Bahru

Verified Traveler

Staycation

10.0

/10

Reviewed 9 week(s) ago

Staff were friendly, composed, and accommodating. Provided what was promised.

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Accommodation's Reply

22 Dec 2025

Dear valued guest, Thank you for making St. Giles Southkey your choice during your recent visit and for providing us with your valuable review. We are so pleased you had a fantastic experience with us. Your kind words mean a lot to our team — thank you for choosing St. Giles Southkey! We hope to have the pleasure of hosting you again in the near future. Sincerely, Management Team St. Giles Southkey Johor Bahru

MW

Mun W.

8.5

/10

Reviewed 12 week(s) ago

Parking is challenging on weekends. No allocated parking lot for hotel guests.

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Accommodation's Reply

05 Dec 2025

Dear valued guest, Thank you for your time to drop a rating on your stay experience with us. For your kind information, the hotel's parking facilities are sharing and managed by The Mall Mid Valley Southkey management team. As such, all parking policies and regulations are implemented by them. We apologize for any inconvenience this may have caused. We hope you will consider staying with us again in the future and experience the other positive aspects of our hotel. Looking forward to welcome you again in near future and have a great day ahead! Sincerely, Management Team St. Giles Southkey Johor Bahru

L***s

Leisure

8.5

/10

Reviewed 13 week(s) ago

staffs are unfriendly and not helpful at all. receptionist hardly picked up the calls. the bed sheet was dirty. but location is awesome, space is comfortable enough

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Accommodation's Reply

27 Nov 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We sincerely apologise that your experience did not meet your expectations. Your comments are valuable to us as we strive to continuously improve our services and ensure that all our guests have a positive and memorable stay. We will carefully review your feedback and use it to identify areas for improvement. Sincerely, Management Team St. Giles Southkey Johor Bahru

Jeffrey

Staycation

10.0

/10

Reviewed 16 week(s) ago

Such a lovely place! The view from the window is absolutely breathtaking, you can wake up to radiant sunrises and admire the serene horizon stretching endlessly.

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Accommodation's Reply

10 Nov 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We truly appreciate your excellent feedback. It’s always a pleasure to know our guests had a great stay — we look forward to your next visit! We eagerly await the opportunity to serve you again. Sincerely, Management Team St. Giles Southkey Johor Bahru

Verified Traveler

9.7

/10

Reviewed 17 week(s) ago

Good hotel. The location is strategic as it is inside a mall.

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Accommodation's Reply

31 Oct 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We truly appreciate your excellent feedback. It’s always a pleasure to know our guests had a great stay — we look forward to your next visit! We eagerly await the opportunity to serve you again. Sincerely, Management Team St. Giles Southkey Johor Bahru

Verified Traveler

Leisure

6.5

/10

Reviewed 20 week(s) ago

The bedroom lots of mosquitoes and bedsheets was unclean. Previously stay was very good. But this time very unhappy with lots of mosquitoes disturbing night. Hopefully you will look into it. Thank you

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Accommodation's Reply

09 Oct 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We sincerely apologise that your experience did not meet your expectations. Your comments are valuable to us as we strive to continuously improve our services and ensure that all our guests have a positive and memorable stay. We will carefully review your feedback and use it to identify areas for improvement. Sincerely, Management Team St. Giles Southkey Johor Bahru

C***g

9.6

/10

Reviewed 21 week(s) ago

Have been staying for a few times. Convenient location.

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Accommodation's Reply

29 Sep 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We are delighted that you have enjoyed your St. Giles experience with us! Looking forward to welcome you again in near future. Sincerely, Management Team St. Giles Southkey Johor Bahru

HK

Ho Kiam C.

Staycation

9.0

/10

Reviewed 22 week(s) ago

Buffet breakfast starts at 0630hr but there's no one to clear the used plates until until 0700hr.

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Accommodation's Reply

01 Oct 2025

Dear Ho Kiam C., Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. Looking forward to welcome you again in near future. Sincerely, Management Team St. Giles Southkey Johor Bahru

G***h

Leisure

8.4

/10

Reviewed 22 week(s) ago

The food is bad and choice is limited. Why must the sausages cut until so small? Room door unable to open and have to go up and down to inform maintenance.

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Accommodation's Reply

24 Sep 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We sincerely apologise that your experience did not meet your expectations. Your comments are valuable to us as we strive to continuously improve our services and ensure that all our guests have a positive and memorable stay. We will carefully review your feedback and use it to identify areas for improvement. Sincerely, Management Team St. Giles Southkey Johor Bahru

RN

Richard N.

8.8

/10

Reviewed 27 week(s) ago

The check-in staff was very helpful & courteous. Good breakfast spread & not too crowded. Nice city view from our room.

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Accommodation's Reply

22 Aug 2025

Dear Richard N. Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Your positive feedback truly brightened our day! Thank you for choosing to stay with us — we hope to see you again soon. Sincerely, Management Team St. Giles Southkey Johor Bahru

N***i

Leisure

9.7

/10

Reviewed 28 week(s) ago

Staff of the hotel are accommodating and nice. You'll feel welcomed there, the surrounding is amazing. The entrance of a mall is near the lobby area. High emphasis that the overall experience is family friendly. Will come again!

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Accommodation's Reply

15 Aug 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We truly appreciate your excellent feedback. It’s always a pleasure to know our guests had a great stay — we look forward to your next visit! We eagerly await the opportunity to serve you again. Sincerely, Management Team St. Giles Southkey Johor Bahru

I***a

Medical

10.0

/10

Reviewed 29 week(s) ago

The hotel is strategically located, where to check up at Regency Medical Care.

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1 people find it helpful

Accommodation's Reply

05 Aug 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We are delighted to know you had an excellent stay! Thank you for the kind words — we’re always here to make your next visit even better. Sincerely, Management Team St. Giles Southkey Johor Bahru

T***n

9.7

/10

Reviewed 30 week(s) ago

Room quite big, nice Riverview, Shopee center, just downstairs the hotel very convenient

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Accommodation's Reply

04 Aug 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We are delighted that you have enjoyed your St. Giles experience with us! Looking forward to welcome you again in near future. Sincerely, Management Team St. Giles Southkey Johor Bahru

I***a

9.7

/10

Reviewed 30 week(s) ago

Check in time is 15.00, but until 15.30 the room was still not ready. Hopefully the service will be better in the future

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Accommodation's Reply

05 Aug 2025

Dear valued guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We sincerely apologise that your experience did not meet your expectations. Your comments are valuable to us as we strive to continuously improve our services and ensure that all our guests have a positive and memorable stay. We will carefully review your feedback and use it to identify areas for improvement. Sincerely, Management Team St. Giles Southkey Johor Bahru

St. Giles Southkey

Overall Ratings & Reviews St. Giles Southkey

8.9

9.0

8.4

9.3

8.9

Traveller Reviews St. Giles Southkey