St. Giles Southkey

Hotels
8.8
/10
Very Good
1,058 reviews

What Guests Say About Their Stay

Room Space (37)
Bedroom (37)
Staff Friendliness (32)
Accessibility (30)

Muliady

10.0
/ 10
Nice and clean, spacious, direct access to shopping mall, good breakfast, totally recommended hotel. Thanks

Verified Traveler

10.0
/ 10
Staff were friendly, composed, and accommodating. Provided what was promised.

Jeffrey

10.0
/ 10
Such a lovely place! The view from the window is absolutely breathtaking, you can wake up to radiant sunrises and admire the serene horizon stretching endlessly.

N***i

9.7
/ 10
Staff of the hotel are accommodating and nice. You'll feel welcomed there, the surrounding is amazing. The entrance of a mall is near the lobby area. High emphasis that the overall experience is family friendly. Will come again!

B***a

10.0
/ 10
Our favorite olace when staying at JB. Best access, great room, and great breakfast.
In the Area
See Map
Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
St. Giles Southkey is located in area / city Tebrau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around St. Giles Southkey

Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150
Discover More Places
Lobby St. Giles Southkey
Lobby 2 St. Giles Southkey

Discover More About St. Giles Southkey

Location


St. Giles Southkey is located in area / city Tebrau.

About St. Giles Southkey

From business event to corporate gathering, St. Giles Southkey provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at St. Giles Southkey, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at St. Giles Southkey will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from St. Giles Southkey exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

St. Giles Southkey is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at St. Giles Southkey.

All facilities in St. Giles Southkey

Bar, Cafe and Lounge St. Giles Southkey
Bar, Cafe and Lounge
Swimming Pool St. Giles Southkey
Swimming Pool
Fitness Center St. Giles Southkey
Fitness Center
Functional Hall St. Giles Southkey
Functional Hall
Common Space St. Giles Southkey
Common Space

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Poolside bar

General

  • AC
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoke-free

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • Laundry service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Accommodation Policy & General Information in St. Giles Southkey

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Additional Policy

We are a non-smoking hotel. Smoking is not permitted in any guest rooms or any other areas inside the hotel. There is a RM1,000 fine for violation of the hotel’s smoking policy. Durian and mangosteen are not allowed in the hotel premises. There is a RM1,000 fine for violation of the hotel’s policy.
Effective 1st January 2026, the rate for an additional bed will be revised to: RM140+ per bed, per night (Price is subject to prevailing taxes)

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at St. Giles Southkey
575
Number of floors in St. Giles Southkey
31
Another facilities in St. Giles Southkey
Restaurant with AC, Bar, Breakfast, Buffet breakfast, Cafe

Frequently asked questions about St. Giles Southkey

What are available facilities at St. Giles Southkey?
There are top facilites at St. Giles Southkey such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at St. Giles Southkey?
The standard check-in time at St. Giles Southkey is starting from From 15:00 while the latest check-out time is at Before 12:00
Does St. Giles Southkey provide breakfast?
Yes, St. Giles Southkey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of St. Giles Southkey?
St. Giles Southkey has a 5.0-star rating.
How many floors does St. Giles Southkey have?
St. Giles Southkey has 31.
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St. Giles Southkey reviews and ratings

Overall Ratings & Reviews St. Giles Southkey

Traveloka (344)
Other sources (714)
8.8
Very Good
From 714 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews St. Giles Southkey

Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room.
SIEW ENG
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Would have given 5 stars if not for the bath towel that looks more grey ish rather than white?!! Overall, staff were friendly and attend to our needs and room was of good size.
LAY YING
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My 2nd time staying in St Giles. The room is generally ok but the toilet door does not align properly and needed a bit of strength to open and close. The towels provided had a musky smell and was not pleasant. Hope they will look it & provide better experience for their guests.
choo
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice cool room and friendly staff.
Ariel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was well laid out very comfortable.
Mohammed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very convenient with access to a big shopping mall
Susan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

very convenient for a one stop shopping and weekend getaway.
Loo
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is good because shopping mall is just next door.
Sally
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient to shop.
Zhenyi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location beside shopping mall. Front desk, bellmen excellent service. Breakfast is unfortunately average. The counter guy that cooks the egg omelets can be a little more friendlier in his replies when I ask for omelets (while I was struggling to get the correct magic word for him) haha. Cleanliness of the room is average too. Housekeeper actually left a used robe back on the safe (while we left it in the sink to be replaced with a fresh one). Servers at bar were friendly and helpful. Overall, the experience was still ok. Please encourage the team to keep up their good work. I am certain they are working incredibly hard during this holiday period.
Read More
Tai Yan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I recently visited St. Giles Southkey and would like to provide feedback on breakfast and housekeeping. The breakfast spread is good, with a wide variety maintained even during busy periods. However, the reserved table tag system relies heavily on staff observation, which can cause confusion. During my visit, I stepped away for a second round of food, and my table was cleared and taken by another guest. Staff were unsure who had cleared it, and I was eventually reseated at a larger table despite a queue outside. A dual-tag system indicating occupied vs available tables could prevent this. Another issue is housekeeping entering the room despite the “Do Not Disturb” sign being displayed and before check-out time. While preparing rooms is understandable, strict adherence to DND signage is essential to maintain guest privacy. In summary, while the hotel provides a good breakfast and basic facilities, clearer table management during breakfast and strict observance of DND signs would improve the guest experience and influence whether guests consider staying here in the future.
Read More
Yew Meng
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is link to Mid Valley mall
Chu Wen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice room and nice access to business lounge - so we had our breakfast & dinner there. The food is really nice in our opinion. We tried breakfast at Causeway Cafe L6 once. Its medium entry level and very crowded. Not really suitable if travelling with young babies. We stayed in the suite but the toilet has a persistent sewer smell, this is probably bad plumbing design.
Read More
Shop
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean with good amenities.
Hiap Choon
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room is in my opinion is poorly furnished, and felt old in every sense. Certainly not what i had expected from the hypes i receuved.
Elyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location but service from hotel is easily none. You can call the hotel hotline but no one is going to pickup the call. Ask for a service and it takes hours. Other than good location of this hotel, not sure what is the plus point.
Juliana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious for a King room. Overlooking greenery, beautiful view. Needs to pay attention to maintenance to little details but overall clean and convenient as mall is attached. It took abot 15 minutes by Grab from JB Sentral.
Qing Chang
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

best location
ADRAIN D
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was excellent, but the food sucks! Need to change the cooks.
Dawkins
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect & Good & Excellent .
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 St. Giles Southkey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews St. Giles Southkey

Traveloka (344)
Other sources (714)
8.8
Very Good
From 714 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews St. Giles Southkey

Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room.
SIEW ENG
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Would have given 5 stars if not for the bath towel that looks more grey ish rather than white?!! Overall, staff were friendly and attend to our needs and room was of good size.
LAY YING
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My 2nd time staying in St Giles. The room is generally ok but the toilet door does not align properly and needed a bit of strength to open and close. The towels provided had a musky smell and was not pleasant. Hope they will look it & provide better experience for their guests.
choo
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice cool room and friendly staff.
Ariel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was well laid out very comfortable.
Mohammed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very convenient with access to a big shopping mall
Susan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

very convenient for a one stop shopping and weekend getaway.
Loo
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is good because shopping mall is just next door.
Sally
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient to shop.
Zhenyi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location beside shopping mall. Front desk, bellmen excellent service. Breakfast is unfortunately average. The counter guy that cooks the egg omelets can be a little more friendlier in his replies when I ask for omelets (while I was struggling to get the correct magic word for him) haha. Cleanliness of the room is average too. Housekeeper actually left a used robe back on the safe (while we left it in the sink to be replaced with a fresh one). Servers at bar were friendly and helpful. Overall, the experience was still ok. Please encourage the team to keep up their good work. I am certain they are working incredibly hard during this holiday period.
Read More
Tai Yan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I recently visited St. Giles Southkey and would like to provide feedback on breakfast and housekeeping. The breakfast spread is good, with a wide variety maintained even during busy periods. However, the reserved table tag system relies heavily on staff observation, which can cause confusion. During my visit, I stepped away for a second round of food, and my table was cleared and taken by another guest. Staff were unsure who had cleared it, and I was eventually reseated at a larger table despite a queue outside. A dual-tag system indicating occupied vs available tables could prevent this. Another issue is housekeeping entering the room despite the “Do Not Disturb” sign being displayed and before check-out time. While preparing rooms is understandable, strict adherence to DND signage is essential to maintain guest privacy. In summary, while the hotel provides a good breakfast and basic facilities, clearer table management during breakfast and strict observance of DND signs would improve the guest experience and influence whether guests consider staying here in the future.
Read More
Yew Meng
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is link to Mid Valley mall
Chu Wen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice room and nice access to business lounge - so we had our breakfast & dinner there. The food is really nice in our opinion. We tried breakfast at Causeway Cafe L6 once. Its medium entry level and very crowded. Not really suitable if travelling with young babies. We stayed in the suite but the toilet has a persistent sewer smell, this is probably bad plumbing design.
Read More
Shop
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean with good amenities.
Hiap Choon
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room is in my opinion is poorly furnished, and felt old in every sense. Certainly not what i had expected from the hypes i receuved.
Elyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location but service from hotel is easily none. You can call the hotel hotline but no one is going to pickup the call. Ask for a service and it takes hours. Other than good location of this hotel, not sure what is the plus point.
Juliana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious for a King room. Overlooking greenery, beautiful view. Needs to pay attention to maintenance to little details but overall clean and convenient as mall is attached. It took abot 15 minutes by Grab from JB Sentral.
Qing Chang
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

best location
ADRAIN D
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was excellent, but the food sucks! Need to change the cooks.
Dawkins
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect & Good & Excellent .
Number of reviews per page
20
40