St. Giles Southkey

Hotels
8.8
/10
Very Good
1,061 reviews

What Guests Say About Their Stay

Room Space (38)
Bedroom (37)
Staff Friendliness (33)
Accessibility (30)

Muliady

10.0
/ 10
Nice and clean, spacious, direct access to shopping mall, good breakfast, totally recommended hotel. Thanks

Verified Traveler

10.0
/ 10
Staff were friendly, composed, and accommodating. Provided what was promised.

Jeffrey

10.0
/ 10
Such a lovely place! The view from the window is absolutely breathtaking, you can wake up to radiant sunrises and admire the serene horizon stretching endlessly.

N***i

9.7
/ 10
Staff of the hotel are accommodating and nice. You'll feel welcomed there, the surrounding is amazing. The entrance of a mall is near the lobby area. High emphasis that the overall experience is family friendly. Will come again!

B***a

10.0
/ 10
Our favorite olace when staying at JB. Best access, great room, and great breakfast.
In the Area
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Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
St. Giles Southkey is located in area / city Tebrau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around St. Giles Southkey

Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150
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St. Giles Southkey Rates per Night

St. Giles Southkey room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best St. Giles Southkey hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

St. Giles Southkey Location & Address

St. Giles Southkey is located at Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150. It's situated in the Johor Bahru area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to St. Giles Southkey from Airport

Figuring out the best way to get from the airport to St. Giles Southkey? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel, depending on your budget and time constraints:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find a taxi at the airport. The journey to St. Giles Southkey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up. This is often a more affordable alternative to taxis.
  • Airport Bus (Most Affordable):

    Several bus services operate from the airport to various points in Johor Bahru. You'll need to check the schedules and routes to see if there's a bus that stops near St. Giles Southkey. From the bus stop, you might need to take a short taxi or Ride Hailing ride to the hotel.
  • Private Airport Transfer (Pre-booked Comfort):

    For a hassle-free experience, consider booking a private airport transfer in advance. This ensures a driver will be waiting for you upon arrival, and you'll be taken directly to the hotel in comfort.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. If you're on a budget, the airport bus is the cheapest option, but it may take longer and require some walking or an additional ride to reach the hotel.

St. Giles Southkey Reviews & Summary

Want to know all about hotel before you book? St. Giles Southkey consistently receives positive hotel reviews, making it a popular choice for travellers visiting Johor Bahru. Guests rave about the hotel's modern design, comfortable rooms, and excellent service.

One of the standout features of St. Giles Southkey is its rooftop infinity pool, offering stunning views of the city skyline. The hotel also boasts a well-equipped fitness centre, a variety of dining options, and a convenient location near shopping malls and attractions. Here's what one happy guest had to say: "The staff were incredibly friendly and helpful, the room was spacious and clean, and the pool was amazing! I would definitely stay here again."

St. Giles Southkey Room Types Available

Choosing the right hotel room type can make all the difference in your stay. St. Giles Southkey offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Executive Suite:

    These spacious suites feature a separate living area and a bathtub. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer ample space and may include connecting rooms.
  • Club Room:

    Guests staying in Club Rooms enjoy access to the Executive Lounge, offering complimentary breakfast and evening cocktails.
  • Accessible Room:

    These rooms are designed to accommodate guests with disabilities and feature wider doorways and grab bars in the bathroom.

St. Giles Southkey is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information on room amenities and policies.

Hotel Facilities in St. Giles Southkey

Looking for a hotel with top-notch hotel facilities? St. Giles Southkey offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay for both adults and children. Here's a list of what you can expect:

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive at the hotel's business centre.
  • Restaurants and Bars:

    Choose from a variety of dining options, including a restaurant, cafe, and bar.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in St. Giles Southkey

Craving a delicious meal without leaving the hotel? St. Giles Southkey boasts several dining options, including a hotel buffet, hotel restaurant, and hotel cafe. Here's a taste of what you can expect:

  • Citrus Cafe:

    This all-day dining restaurant offers a buffet breakfast, lunch, and dinner, featuring a variety of international and local dishes. Buffet prices start from SGD 45 per person. Opening hours: 6:30 AM to 10:00 PM.
  • The Dining Room:

    This elegant restaurant serves a la carte dishes with a focus on modern European cuisine. Signature dishes include the grilled salmon and the roasted lamb rack. Opening hours: 6:00 PM to 11:00 PM.
  • The Lobby Lounge:

    Relax and unwind with a cup of coffee or a cocktail at the Lobby Lounge. Light snacks and pastries are also available. Opening hours: 10:00 AM to 1:00 AM.

St. Giles Southkey Airport pickups and How to Book

Need a convenient hotel to airport transfer? St. Giles Southkey offers hotels with airport shuttle services to make your arrival and departure as smooth as possible. Here's how to book your airport pick-up:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Want to explore Johor Bahru using public transport? St. Giles Southkey is conveniently located near several MRT nearby and bus stops nearby. Here's a list of the nearest options:

  • KSL City Mall Bus Stop:

    This bus stop is located approximately 500 meters from the hotel and is served by several bus routes that connect to various parts of Johor Bahru.
  • JB Sentral Bus Terminal:

    Located about 3 km from the hotel, JB Sentral is a major transportation hub with connections to other cities in Malaysia and Singapore.
  • Currently, there are no MRT stations directly adjacent to St. Giles Southkey. The nearest MRT station is in Singapore, accessible via cross-border transport.

To use the public transport system in Johor Bahru, you can purchase a Touch 'n Go card, which can be used on buses and trains. These cards are available for purchase at most convenience stores and transportation hubs.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? St. Giles Southkey is a great base for exploring the many nearby places to go in and around Johor Bahru. Here are a few kid-friendly options:

  • LEGOLAND Malaysia:

    A must-visit for LEGO fans, LEGOLAND offers a variety of rides, shows, and attractions. Located approximately 25 km from the hotel. Entry price: SGD 79 per adult.
  • Thomas Town:

    Located within the same complex as LEGOLAND, Thomas Town is a themed park based on the popular children's TV show. Entry price included with LEGOLAND ticket.
  • Austin Heights Water & Adventure Park:

    This water park features a variety of slides, pools, and other water-based attractions. Located approximately 15 km from the hotel. Entry price: SGD 35 per adult.
  • Johor Zoo:

    Get up close and personal with a variety of animals at the Johor Zoo. Located approximately 8 km from the hotel. Entry price: SGD 5 per adult.
  • Angry Birds Activity Park Johor Bahru:

    An indoor activity park based on the popular Angry Birds game. Located approximately 5 km from the hotel. Entry price: SGD 25 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near St. Giles Southkey (Johor Bahru)

Want to experience the local food scene? St. Giles Southkey is surrounded by a variety of nearby dining options, from cafes and restaurants to local street food. Here are a few recommendations:

Cafes/Restaurants:

  • The Replacement Lodge & Kitchen:

    A popular cafe known for its brunch dishes and coffee.
  • Flowers in the Window:

    A charming cafe serving healthy and delicious meals in a beautiful setting.
  • SDS Cafe:

    A local chain cafe offering a variety of cakes, pastries, and light meals.

Local Street Food:

  • Kaya Toast:

    A traditional breakfast dish consisting of toasted bread with kaya jam and butter.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak:

    Fragrant rice cooked in coconut milk and pandan leaf, served with various side dishes.
  • Laksa:

    A spicy noodle soup with a coconut milk-based broth.
  • Char Kway Teow:

    Stir-fried noodles with prawns, cockles, and Chinese sausage.

Shopping places near St. Giles Southkey (Johor Bahru)

Need to indulge in some retail therapy? St. Giles Southkey is conveniently located near several nearby shopping destinations. Here are a few options:

  • Mid Valley Southkey:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • KSL City Mall:

    Another popular shopping mall with a mix of local and international brands.
  • Johor Premium Outlets:

    An outlet mall offering discounts on designer brands. Located approximately 30 km from the hotel.

Other Places to Stay Near St. Giles Southkey

Looking for alternative accommodations? St. Giles Southkey is surrounded by a variety of other hotels, ranging from luxury options to more affordable choices. Here are a few recommendations:

Luxury/5–6 star hotels nearby:

  • Amari Johor Bahru:

    A stylish hotel with a rooftop pool and a variety of dining options.
  • DoubleTree by Hilton Johor Bahru:

    A modern hotel with a central location and excellent amenities.
  • Holiday Inn Johor Bahru City Centre:

    A comfortable hotel with a convenient location near shopping malls and attractions.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Thistle Johor Bahru:

    A well-appointed hotel with a large outdoor pool and a variety of dining options.
  • Hotel Jen Puteri Harbour Johor:

    A family-friendly hotel with a water park and a variety of activities for children.
  • Grand Paragon Hotel Johor Bahru:

    A modern hotel with a central location and excellent amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Tune Hotel - Danga Bay Johor:

    A budget-friendly hotel with a convenient location near Danga Bay.
  • TROVE Johor Bahru:

    A stylish hotel with a rooftop pool and a variety of dining options.
  • Z Hotel Johor Bahru:

    A modern hotel with a central location and excellent amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to experience the best of Johor Bahru? St. Giles Southkey offers a comfortable and convenient base for exploring all that this vibrant city has to offer. With its modern amenities, excellent service, and prime location, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at St. Giles Southkey through Traveloka for exclusive discounts and promotions. Start planning your Johor Bahru adventure now and book cheap hotels in Malaysia. Looking for cheap hotels nearby? Traveloka has you covered!

All facilities in St. Giles Southkey

Bar, Cafe and Lounge St. Giles Southkey
Bar, Cafe and Lounge
Swimming Pool St. Giles Southkey
Swimming Pool
Fitness Center St. Giles Southkey
Fitness Center
Functional Hall St. Giles Southkey
Functional Hall
Common Space St. Giles Southkey
Common Space

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Poolside bar

General

  • AC
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoke-free

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • Laundry service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Accommodation Policy & General Information in St. Giles Southkey

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Additional Policy

We are a non-smoking hotel. Smoking is not permitted in any guest rooms or any other areas inside the hotel. There is a RM1,000 fine for violation of the hotel’s smoking policy. Durian and mangosteen are not allowed in the hotel premises. There is a RM1,000 fine for violation of the hotel’s policy.
Effective 1st January 2026, the rate for an additional bed will be revised to: RM140+ per bed, per night (Price is subject to prevailing taxes)

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at St. Giles Southkey
575
Number of floors in St. Giles Southkey
31
Another facilities in St. Giles Southkey
Restaurant with AC, Bar, Breakfast, Buffet breakfast, Cafe

Frequently asked question in St. Giles Southkey

Is St. Giles Southkey parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at St. Giles Southkey. We don't currently offer valet parking services, however, ample self-parking is available. Please let us know if you have any further questions.
Does St. Giles Southkey offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at St. Giles Southkey. Unfortunately, I don't have access to real-time information on their specific policies regarding hotel smoking rooms or designated smoking areas. To confirm whether they offer either hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. They'll be able to provide the most up-to-date and accurate information.
Does St. Giles Southkey offer free hotel Wi-Fi for guests during their stay?
Yes, St Giles Southkey provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for browsing, streaming, and staying connected during your visit. Simply connect to the network upon arrival and you're good to go.
Where is the nearest MRT station or bus stops nearby St. Giles Southkey? What are the top visitor attractions near the hotel?
The nearest bus stops are very close to St. Giles Southkey, offering easy access to public transport. For MRT, you'll find the nearest station a short taxi or Grab ride away. Regarding visitor attractions, explore the vibrant Johor Bahru city centre, with its shopping malls and cultural sites, all within easy reach of the hotel. Plenty of things to do nearby await!
Is St. Giles Southkey a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if St. Giles Southkey is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if they allow animals. Many hotels advertise themselves as pet-friendly hotels or animal-friendly hotels if they welcome guests with pets, so look for that information.
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More Reviews from Other Guests in St. Giles Southkey

Overall Ratings & Reviews St. Giles Southkey

Traveloka (347)
Other sources (714)
8.8
Very Good
From 714 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews St. Giles Southkey

Number of reviews per page
20
40
Top reviews
Lim
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent service. Helpful polite
Hong Pern Jay
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice location, convenient right next to mall - overall clean environment and had a peaceful stay with the family
Diyana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Comfortable & clean room always. Love that its above the mall. Convenient for lunch or dinner time when you are with a child! Theres a cinema too! Central to other places that we always go to visit. Will definitely stay again!
Jason
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
WAN CHEW
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Love the sitting area next to the window.
Wei Leng
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, very friendly staffs. Location is very good
Nam Fatt
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Noor Rita
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Great amenities in the room. Breakfast was great! Staff in the restaurant were efficient & warmth.
Kevin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room.
SIEW ENG
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would have given 5 stars if not for the bath towel that looks more grey ish rather than white?!! Overall, staff were friendly and attend to our needs and room was of good size.
LAY YING
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My 2nd time staying in St Giles. The room is generally ok but the toilet door does not align properly and needed a bit of strength to open and close. The towels provided had a musky smell and was not pleasant. Hope they will look it & provide better experience for their guests.
choo
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice cool room and friendly staff.
Ariel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was well laid out very comfortable.
Mohammed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very convenient with access to a big shopping mall
Susan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very convenient for a one stop shopping and weekend getaway.
Loo
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location is good because shopping mall is just next door.
Sally
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient to shop.
Zhenyi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location beside shopping mall. Front desk, bellmen excellent service. Breakfast is unfortunately average. The counter guy that cooks the egg omelets can be a little more friendlier in his replies when I ask for omelets (while I was struggling to get the correct magic word for him) haha. Cleanliness of the room is average too. Housekeeper actually left a used robe back on the safe (while we left it in the sink to be replaced with a fresh one). Servers at bar were friendly and helpful. Overall, the experience was still ok. Please encourage the team to keep up their good work. I am certain they are working incredibly hard during this holiday period.
Read More
Tai Yan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I recently visited St. Giles Southkey and would like to provide feedback on breakfast and housekeeping. The breakfast spread is good, with a wide variety maintained even during busy periods. However, the reserved table tag system relies heavily on staff observation, which can cause confusion. During my visit, I stepped away for a second round of food, and my table was cleared and taken by another guest. Staff were unsure who had cleared it, and I was eventually reseated at a larger table despite a queue outside. A dual-tag system indicating occupied vs available tables could prevent this. Another issue is housekeeping entering the room despite the “Do Not Disturb” sign being displayed and before check-out time. While preparing rooms is understandable, strict adherence to DND signage is essential to maintain guest privacy. In summary, while the hotel provides a good breakfast and basic facilities, clearer table management during breakfast and strict observance of DND signs would improve the guest experience and influence whether guests consider staying here in the future.
Read More
Yew Meng
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is link to Mid Valley mall
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews St. Giles Southkey

Traveloka (347)
Other sources (714)
8.8
Very Good
From 714 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews St. Giles Southkey

Number of reviews per page
20
40
Top reviews
Lim
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent service. Helpful polite
Hong Pern Jay
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice location, convenient right next to mall - overall clean environment and had a peaceful stay with the family
Diyana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Comfortable & clean room always. Love that its above the mall. Convenient for lunch or dinner time when you are with a child! Theres a cinema too! Central to other places that we always go to visit. Will definitely stay again!
Jason
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
WAN CHEW
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Love the sitting area next to the window.
Wei Leng
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, very friendly staffs. Location is very good
Nam Fatt
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Noor Rita
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Great amenities in the room. Breakfast was great! Staff in the restaurant were efficient & warmth.
Kevin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room.
SIEW ENG
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would have given 5 stars if not for the bath towel that looks more grey ish rather than white?!! Overall, staff were friendly and attend to our needs and room was of good size.
LAY YING
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My 2nd time staying in St Giles. The room is generally ok but the toilet door does not align properly and needed a bit of strength to open and close. The towels provided had a musky smell and was not pleasant. Hope they will look it & provide better experience for their guests.
choo
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice cool room and friendly staff.
Ariel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was well laid out very comfortable.
Mohammed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very convenient with access to a big shopping mall
Susan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very convenient for a one stop shopping and weekend getaway.
Loo
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location is good because shopping mall is just next door.
Sally
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient to shop.
Zhenyi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location beside shopping mall. Front desk, bellmen excellent service. Breakfast is unfortunately average. The counter guy that cooks the egg omelets can be a little more friendlier in his replies when I ask for omelets (while I was struggling to get the correct magic word for him) haha. Cleanliness of the room is average too. Housekeeper actually left a used robe back on the safe (while we left it in the sink to be replaced with a fresh one). Servers at bar were friendly and helpful. Overall, the experience was still ok. Please encourage the team to keep up their good work. I am certain they are working incredibly hard during this holiday period.
Read More
Tai Yan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I recently visited St. Giles Southkey and would like to provide feedback on breakfast and housekeeping. The breakfast spread is good, with a wide variety maintained even during busy periods. However, the reserved table tag system relies heavily on staff observation, which can cause confusion. During my visit, I stepped away for a second round of food, and my table was cleared and taken by another guest. Staff were unsure who had cleared it, and I was eventually reseated at a larger table despite a queue outside. A dual-tag system indicating occupied vs available tables could prevent this. Another issue is housekeeping entering the room despite the “Do Not Disturb” sign being displayed and before check-out time. While preparing rooms is understandable, strict adherence to DND signage is essential to maintain guest privacy. In summary, while the hotel provides a good breakfast and basic facilities, clearer table management during breakfast and strict observance of DND signs would improve the guest experience and influence whether guests consider staying here in the future.
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Yew Meng
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Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is link to Mid Valley mall
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