세인트 자일스 사우스키

전반적으로

요청하지않으면 샤워타올을 주지 않습니다. 하우스키핑의 청소상태도 별로입니다. 화장실과 샤워공간이 너무 좁고 습하며 냄새가 납니다. 곰팡이도 많이 있습니다. 쇼핑몰과 연결되어있다는 장점이 있습니다.

Disappointing Experience at a Hotel in Southkey / Mid Valley We stayed here over the weekend during Ramadan. The location is fantastic, sitting above the beautiful Southkey Mid Valley mall, but unfortunately the overall hotel experience was surprisingly disappointing. Around 10pm, almost everything in the hotel stopped operating. We went up to the bar for what was advertised as a complimentary drink with a nice view. When we ordered cocktails at about 10:30pm, we were told there were no snacks or food available because it was “hotel policy” that everything stops at 10pm. The mall downstairs had already closed, and room service had also stopped at 10pm, leaving guests with drinks but absolutely no food options. This is particularly puzzling during Ramadan when many people eat later in the evening after sundown. More importantly, this feels like a missed opportunity for the hotel from a business perspective. Every evening you can see numerous Grab riders picking up takeaway orders in the area, which clearly shows strong demand for food at night. Instead of capturing this demand from both hotel guests and visitors, everything shuts down early. Whether it is food, room service, bar snacks, or late-night dining, there are clearly opportunities here for the hotel to improve service and generate additional revenue, yet these seem completely overlooked. The room condition and housekeeping were also concerning. For a hotel that presents itself as a grand property, the room

Well-equipped room. There was even a washing machine in the bathroom !

Staff is super friendly. Guards/doorman was friendly. Room is clean. Aircon is perfect. Food is delicious. Glad i book st giles for my stay. Definately coming back

The room is big and clean, and the staffs are all so cheerful and nice!

Excellent

Room was huge and sufficient for family of 4 (1 Teenager and 1 child). Hotel has direct access into shopping map which is a bug plus point. Try parking at B1 instead of B2. More lots

Convenient since it is next to Mid Valley. The room was clean and big but lack of amenities. Simple things like bowls, cutleries were missing and some things in the room were broken like the switch etc. For the price I expect better..

Great location. Towels a bit dated. Great service!

I love their service ,fast chk in, get what u request.

Room is clean, water pressure is good. Staff is friendly. There are some damaged parts of the room but in general it’s all good.

It is conveniently located above the Mid Valley Southkey. We travelled with a toddler and the experience was excellent.

Convenient to shopping mall

Nice stay

I had a smooth check-in. Will definitely stay there again.

Room clean and staff very efficient

Staff is helpful and room is clean . May consider to provide disposable shaver

The rooms are comfortable and clean

Friendly and helpful staff. Room is clean and spacious.