At night sometimes no one is staffing the reception, and so ringing from the outside to get in is useless. Call ahead.

Staff were great

An ideal hotel in the heart of Lyon. Room was large enough for 2 people and very comfortable. The staff were attentive to our requests. The hotel has a resto in the premises and good eatery options around it. Tram is close by too.

I don’t see how this was a four star hotel. The rooms are very small. It was lacking basic things there was no shower cap, no hand cream, no conditioner, etc. in the bathroom, just soap.

Clean rooms. Nice staff

Staff were fantastic

My room was clean and bed was so comfy, great shower. The bus was round the corner and down the road there was the tram and a shopping centre. The staff were a standout.

Kind staff great amenities

Everything good

Convenient location, super friendly staff and clean room. Great breakfast was included and the front desk staff went above and beyond when I asked where to buy a postcard for me kids. They had purchased some to hand out to guests so they gave me one!

The staff was very helpful when our rental car had a problem. She dealt with the Hertz agency and resolved our problem

Very convenient location near Perrache train/bus station. I walked everywhere even though public transport is readily available. Very clean and tidy with very nice staff.

Jacuzzi

Clean and convenient

This hotel was wonderful, very close to the tram and bus stops with grocery right on the corner. The rooms were spacious, clean and very comfortable. The staff was very friendly and accommodating. The onsite restaurant was very good. I would definitely recommend!

Great service

The room was small but comfortable and best of all had good air conditioning Added benefit was a small enclosed grassy area outside our room Most importantly the staff was wonderful Friendly and helpful in every way The front desk manager was superb

Total convenience available: Bakery across the street plus an ice cream/ gelato shop. Around the corner a convenience store and 2 blocks south a major shopping mall with movie theater and a diverse food court atop. Also 2 tram lines (1 to SNFC train & airport and a Westfield Mall / Gallery Lafayette ( also has a food court and famous brand names. Lyon does have UBER, no LYFT ... suggest not to use BOLT!! Great outdoor food market at metro Croix-Russe. I prefer to utilize the public transportation because you can view Lyon better.

Very nice hotel, staff very helpful and welcoming. Food was good.

Perfect spot for a stay in Lyon, close to the tram station and river. Very clean hotel with friendly staff. The spa is lovely too! Would recommend.