What do past guests say about Keystone Hôtel & Spa?

Traveloka users who have stayed at Keystone Hôtel & Spa have praised its Cleanliness, Service and Facilites, Room Comfort.

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Keystone Hôtel & Spa

Name: Keystone Hôtel & Spa
Address: 15 Rue Casimir Périer, B, Lyon, Rhone-Alpes, Rhône, France, 69002, 15 Rue Casimir Périer, Arrondissements of Lyon, 69002, France
Rating: 9

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9.0

/10

Exceptional

376 reviews

What Guests Say About Their Stay

Cecilia

10.0

/ 10

An ideal hotel in the heart of Lyon. Room was large enough for 2 people and very comfortable. The staff were attentive to our requests. The hotel has a resto in the premises and good eatery options around it. Tram is close by too.

Mary

10.0

/ 10

My room was clean and bed was so comfy, great shower. The bus was round the corner and down the road there was the tram and a shopping centre. The staff were a standout.

Devyn

10.0

/ 10

Convenient location, super friendly staff and clean room. Great breakfast was included and the front desk staff went above and beyond when I asked where to buy a postcard for me kids. They had purchased some to hand out to guests so they gave me one!

In the Area

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15 Rue Casimir Périer, B, Lyon, Rhone-Alpes, Rhône, France, 69002

Main Facilities

24-Hour Front Desk

WiFi

Elevator

Staying at Keystone Hôtel & Spa is a good choice when you are visiting Lyon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Keystone Hôtel & Spa

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What's around Keystone Hôtel & Spa

15 Rue Casimir Périer, B, Lyon, Rhone-Alpes, Rhône, France, 69002

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Location

Staying at Keystone Hôtel & Spa is a good choice when you are visiting Lyon.

About Keystone Hôtel & Spa

Not all hotel allow guests with pets, but Keystone Hôtel & Spa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Keystone Hôtel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Keystone Hôtel & Spa.

All facilities in Keystone Hôtel & Spa

Entertainment Facility

Fitness Center

Common Space

Exterior

Others

Hotel Services

Luggage storage
Express check-in
Express check-out
24-hour Receptionist
Concierge

Food and Drinks

Breakfast
Snack bar

Public Facilities

Safety deposit box
Elevator

Things to Do

Connectivity

Free WiFi

General

Smoking area

Accessibilty

Disabled access friendly

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Keystone Hôtel & Spa

Check-in/Check-out Time

Check-in:

From 16:30

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 16:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Keystone Hôtel & Spa	67
Another facilities in Keystone Hôtel & Spa	Luggage storage, Express check-in, Express check-out, 24-hour Receptionist, Concierge

Frequently asked questions about Keystone Hôtel & Spa

What are available facilities at Keystone Hôtel & Spa?

There are top facilites at Keystone Hôtel & Spa such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Keystone Hôtel & Spa?

The standard check-in time at Keystone Hôtel & Spa is starting from From 16:30 while the latest check-out time is at Before 11:00

Does Keystone Hôtel & Spa provide breakfast?

Yes, Keystone Hôtel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Keystone Hôtel & Spa?

Keystone Hôtel & Spa has a 4.0-star rating.

How many rooms are available at Keystone Hôtel & Spa?

Keystone Hôtel & Spa has 67.

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Keystone Hôtel & Spa reviews and ratings

Overall Ratings & Reviews Keystone Hôtel & Spa

Other sources (376)

9.0

Exceptional

From 376 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveller Reviews Keystone Hôtel & Spa

Number of reviews per page

Top reviews

Cecilia

with Friends

10.0

/10

Reviewed 17 week(s) ago

My room was clean and bed was so comfy, great shower. The bus was round the corner and down the road there was the tram and a shopping centre. The staff were a standout.

Joy

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Kind staff great amenities

Maria

8.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Everything good

Devyn

Business

10.0

/10

Reviewed 40 week(s) ago

The room was small but comfortable and best of all had good air conditioning Added benefit was a small enclosed grassy area outside our room Most importantly the staff was wonderful Friendly and helpful in every way The front desk manager was superb

Verified traveler

10.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Total convenience available: Bakery across the street plus an ice cream/ gelato shop. Around the corner a convenience store and 2 blocks south a major shopping mall with movie theater and a diverse food court atop. Also 2 tram lines (1 to SNFC train & airport and a Westfield Mall / Gallery Lafayette ( also has a food court and famous brand names. Lyon does have UBER, no LYFT ... suggest not to use BOLT!! Great outdoor food market at metro Croix-Russe. I prefer to utilize the public transportation because you can view Lyon better.

Barbara

Leisure with Partner

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Very nice hotel, staff very helpful and welcoming. Food was good.

George

Leisure with Partner

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Perfect spot for a stay in Lyon, close to the tram station and river. Very clean hotel with friendly staff. The spa is lovely too! Would recommend.

Chloe

Leisure with Partner

8.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Hotel was lovely, clean and had everything you needed in the room. Is in a really nice modern location in Lyon, not far from transport links, shopping and restaurants on the river front. Staff on reception were so nice, gave us some recommendations on what to do and provided a map of the city. We got there before check in time and asked to drop our bags, these were in our room ready when we go back instead of just being held in luggage storge which was a really nice touch. Would stay again if returning to Lyon.

Anshuman

Friends and Family with Friends

6.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

Definitely not a 4* hotel. Not sure why it's rated such. Facilities are basic. Room has weird metal cross on it, if anything, it's very dangerous from health and safety perspective. Requested for room change, was denied. But the staff make up for it. Barring one man, everyone was very polite and extremely helpful. Particularly the two ladies, one French, one Italian (apologies don't know their names), were very considerate, gave lots of advice on places to visit, restaurants etc. Very positive experience that. Location is fine, can get a bit too quiet and full of noisy youngsters in the night. But good for runs and walks during the day.

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