7.8
Pleasant
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.4

Service and Facilites

7.6

Traveller Reviews Hotel Ermitage

Number of reviews per page
20
40
Top reviews
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The self checkin was easy and the room was clean and comfortable, although being an older building, the bathroom was small. There wasn't a staff person at reception but directions were easy to follow. The parking lot was a few blocks away and it was a little difficult to navigate a busy downtown during the festival.
Marco
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok spot Good location
alicia
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pleins de fourmis dans la chambre et sur le lit. Je n’y retournerai plus, c’est fini pour moi. En plus pas de stationnement, donc très peu convivial.
David
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is in a fantastic location for Quebec city centre but we were unhappy with the service. There were no staff on site for much of the time we were there. Maintenance problems were not dealt with. Any references to ‘limited available parking’ or breakfast proved tendentious. There was no parking and there was no breakfast at the hotel.
Read More
Vassil
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking is the issue, usually staff is recommending the parking at 79 Rue Dauphine, unfortunately 2 out of 4 nights was not able to park there, due to parking was full. It will be good if they can reserve a few spots for the hotel only. Otherwise the hotel was great
ELISE
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bien situé. Pas personne à l accueil mais très bien organisé et expliqué c est très facile. Belle vielle maison bien entretenue. Très propre, ça sent bon! Lit et literie très confortable. J avais un peu peur à cause de certains commentaires que j avais lu mais je regrette pas mon séjour d une nuit seulement. Oui c est vieux mais c est très propre, cute et surtout confortable et calme! J y retournerai volontiers pour le prix aussi qui était plus abordable que d autres hôtels
Read More
Paulo
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and everything was in great condition.
philippe
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

That was overall a very bad experience. The room floor was sticky and dirty, the shower is full of mould. The TV did not work because the owner did not pay the cable company…. We did call the owner and his assistant called me back and all he said is that the room was clean and the TV should be working … and that was it. I understand he always rent it to tourists because he is well located and for that reason he doesn’t care about any complaints. I strongly advise clients not to go there.
Read More
Patricia
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location and great hotel! I have already recommended it to others!!
Ranil
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location, a quick walk to the Frontenac. Amenities are basic. The room was clean and the bed was very comfortable. We were not looking to spend much time in the room other than at night so it met our needs!
Asha
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Superb location, close to everything, and very clean room. This was a small but very comfortable room. Checkin went smoothly and easily. We loved it. We would stay here again.
Dennis
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location, easy to find parking nearby, lots of amenities close by. Very satisfied,
Neil
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location to tour Old Quebec City from. Large clean rooms.
Binhong
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is really good, very smooth check in so no issues with no reception. Lucky to get one of the parking spots on site. Room was sufficient with good shower pressure. We had some issues with TV watching fifa matches and hair dryer does not work. Other than that, had a great stay!
Abigail Muriel
icon-Family
Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Worst hotel i have ever had to deal with
James
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked at the last minute & probably got the “worst” room, ground floor overlooking the parking lot…BUT, it was so quiet & clean, with a comfortable bed I slept well on…that I didn’t care about any of that by the end:) Quiet, clean, excellent bedding, affordable, excellent walkable location!
Stephanie
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, very kind staff, and strong air conditioning!
Tatiana
icon-Family
Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

no parking
Stanley
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was great...room was clean and staff were great...close to everything..👍
Stephen
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The only positive comment I can give this hotel is the location is great. Location location location. The beds are small, the rooms tight, the care and upkeep is horrible. The place needs paint and repair. Light bulbs not working in need of replacing, limited showering supplies. The bathroom was so tight, you had to side sit on the toilet. Everything creeps and creaks. Supplies left out in boxes outside in hall ways. The ac in our room was quite noisy in an unusual way. Would not recommend.
Read More
Number of reviews per page
20
40