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Overall Ratings & Reviews Pullman Singapore Orchard

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Traveloka (144)

Other sources (135)

9.1

Exceptional

From 144 reviews

Provided by travellers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.4

Service and Facilites

9.2

People often mention about Pullman Singapore Orchard

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Surroundings (16)

Staff Friendliness (16)

Accessibility (13)

Distance to City Center (12)

Ambiance (12)

Bedroom (12)

Hotel Area (10)

Variety (10)

Room Space (9)

Wifi (8)

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Traveller Reviews Pullman Singapore Orchard

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Customer reviews

a***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

Spacious twin bed room, great ambiance, recharge our energy afternoon sleeper on comfort 4 pillow. Must try again

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maya m.

8.8

/10

Reviewed 7 week(s) ago

Strategic hotel with Orchard shopping center and easy access to good and comfortable transportation.

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i***a

10.0

/10

Reviewed 10 week(s) ago

It's an amazing experience to stay at Pullman for 2 nights. Hope I can enjoy it again.

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Accommodation's Reply

13 May 2025

Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

A***o

8.7

/10

Reviewed 11 week(s) ago

there are no Variations for the breakfast. Same menu every day. They should at least try different kind of menu to make visitor feels more refresh and do no feel bored to have a breakfast there

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Accommodation's Reply

05 May 2025

Dear A***o Thank you for sharing your feedback. Our breakfast offerings include a variety of options, and we appreciate your perspective. We will share it with our culinary team to improve our offerings to ensure we meet our guests’ expectations. We hope to welcome you back for a better experience in the future. Best Regards Gaurav Chavan Hotel Manager Pullman Singapore Orchard

Rizal G.

9.7

/10

Reviewed 14 week(s) ago

Very convenient place, location, close to every important location.

1 people find it helpful

Accommodation's Reply

14 Apr 2025

Dear Rizal G Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

R***R

Leisure

10.0

/10

Reviewed 14 week(s) ago

In addition to the hotel staff who were very friendly during check in, the service was also very fast. Although check in should have started at 14.00, we were able to enter the room earlier. So it was not stiff.

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Accommodation's Reply

14 Apr 2025

Dear R***R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

J***i

9.7

/10

Reviewed 14 week(s) ago

Okay, good hotel nearby city centre and very comfortable.

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Accommodation's Reply

14 Apr 2025

Dear J***i Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

I***e

9.1

/10

Reviewed 19 week(s) ago

Just came back from Pullman, everything are OK from the location is excellent, the staffs are friendly and very helpful. The foods taste OK but less varieties especially for local foods. The room is clean, but the pillow bit smelly and not soundproof. We can hear the people frm the other room closing the door and kids shouting at the hallway.

1 people find it helpful

Accommodation's Reply

11 Mar 2025

Dear Guest Thank you for taking the time to share your feedback. While noise can sometimes be inevitable, we will review our soundproofing measures and explore ways to minimize disturbances for future guests. In such situations, please try to reach out to our team, and we will be happy to assist—whether by requesting the neighboring guests to lower their volume or exploring the possibility of a room change. Regarding the pillows, we wish to assure you that we regularly send our pillows and linens for professional cleaning to maintain our high standards of comfort and hygiene. However, we will review this process to ensure a fresher experience for our guests. We hope to have the opportunity to welcome you back for a more pleasant and seamless stay. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

D***a

Leisure

8.5

/10

Reviewed 24 week(s) ago

I like to stay here, next time I will stay here again

1 people find it helpful

Accommodation's Reply

03 Feb 2025

Jabriel T.

Leisure

8.5

/10

Reviewed 24 week(s) ago

Amazing hotel with great location!

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Accommodation's Reply

31 Jan 2025

Dear Jabriel Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

R***y

Leisure

10.0

/10

Reviewed 28 week(s) ago

The location of the hotel is close to everywhere and close to shopping centers.

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Accommodation's Reply

03 Jan 2025

Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Gaurav Chavan Hotel Manager Pullman Singapore Orchard

R***a

Leisure

10.0

/10

Reviewed 29 week(s) ago

Very Very nice hotel. I like the ambience and also the location. Near to everywhere.

1 people find it helpful

Accommodation's Reply

03 Jan 2025

Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Gaurav Chavan Hotel Manager Pullman Singapore Orchard

hasbi s.

Leisure

8.2

/10

Reviewed 41 week(s) ago

The shower water is not good and the shower is not good and small.

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1 people find it helpful

Accommodation's Reply

08 Oct 2024

Dear Hasbi s Thank you for taking the time to share your feedback with us. I am sorry to learn about the issue with the shower pressure and appreciate you bringing it to our attention. Our Engineering team has been notified and will address it promptly. We look forward to the opportunity to provide you with a seamless experience on your next visit. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Kittiya S.

8.5

/10

Reviewed 42 week(s) ago

Thank you for the upgrade and nice room.

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Accommodation's Reply

07 Oct 2024

Dear Kittiya Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

R***R

Medical

10.0

/10

Reviewed 49 week(s) ago

Nice place to stay. Convinience to Go to any shops and hospital.

1 people find it helpful

Accommodation's Reply

19 Aug 2024

Dear R**R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

R***R

Medical

10.0

/10

Reviewed 49 week(s) ago

Love The ambience. Nice and cozy but The Restaurant The price bit pricey.

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Accommodation's Reply

19 Aug 2024

Dear R**R Thank you for sharing your thoughts with us! We are thrilled that you enjoyed the cozy ambience of our hotel. We also appreciate your feedback about the restaurant pricing. We aim to provide a great dining experience, and we will take your comments into consideration as we review our menu and pricing. We look forward to welcoming you back and hope to make your next visit even more enjoyable. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

nisa

9.7

/10

Reviewed 49 week(s) ago

According to the professional stars.

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Accommodation's Reply

07 Aug 2024

Dear Annisaa Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

A***f

10.0

/10

Reviewed 51 week(s) ago

Best hotel at Orchard, best food and service.

2 people find it helpful

Accommodation's Reply

24 Jul 2024

Dear A***f Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

astuti w.

Staycation

10.0

/10

Reviewed 52 week(s) ago

Golden location in the CBD of Singapore. Shopping paradise.

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Accommodation's Reply

29 Jul 2024

Dear Astuti Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

H***g

9.0

/10

Reviewed 57 week(s) ago

The soundproofing of the room is very bad, you can clearly hear the sound in the next room (with children) and the sound of footsteps coming from the room upstairs, this is what makes the experience here incomplete. The rest is quite good, friendly staff, rooms are simply decorated but beautiful and meet all needs. I appreciate that the hotel is equipped with water filters instead of mineral water bottles to protect the environment. During my stay, there was a schedule to clean the hotel's exterior glass, so the swimming pool also had to stop operating for a few hours in the morning. This was not a problem until I witnessed them washing and the water and soap pouring down the front of the hotel like a waterfall, which was not suitable for the general environment.

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Accommodation's Reply

04 Jul 2024

Dear Guest Thank you for sharing your feedback with us regarding your recent stay. We apologize sincerely for the inconvenience caused by the soundproofing issues in your room. Ensuring our guests' comfort is a priority, and we are actively exploring solutions to address this issue and enhance your future stays with us. Your feedback regarding the pool closure is noted, and we apologize for any disruption this may have caused. We are taking steps to ensure our cleaning processes are effective while also being environmentally responsible. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

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