Pullman Singapore Orchard

9.0
/10
Exceptional
403 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
This is my second stay here and it will be my favorite hotel when I visit Singapore. Friendly service, great location, and comfortable rooms.
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Oriena Z. H.

10.0
/ 10
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
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Ricky S.

10.0
/ 10
The location of the hotel is very strategic and the service is very good and the food is very delicious.
See original

Putriyuki D.

9.4
/ 10
The location is excellent, making it easy to get around while shopping. The rooms are comfortable, the beds are large, clean, and cool. The bathrooms have bathtubs, making them perfect for families. If I return to Singapore, I'll definitely stay here again.
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A***f

10.0
/ 10
Best hotel at Orchard, best food and service.
In the Area
See Map
270 Orchard Road, Orchard, Singapore, 238857

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Pullman Singapore Orchard is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Singapore Orchard

270 Orchard Road, Orchard, Singapore, 238857
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Pullman Singapore Orchard prices and room rates

Planning a trip and wondering about hotel rates? Finding the best hotel prices for your stay at Pullman Singapore Orchard is easy. We'll help you understand the hotel rates, so you can plan your budget effectively. Don't forget to look out for any hotel promotion offers to make your stay even more affordable.

Pullman Singapore Orchard room rates start from - before tax per night, which becomes - after including taxes. But accommodation prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Pullman Singapore Orchard rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special accommodation promotion offers to make your stay even more affordable. Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking!

Pullman Singapore Orchard location and address

Wondering where to find Pullman Singapore Orchard? Here's the lowdown on the hotel address and location. Knowing the hotel location helps you plan your itinerary and explore the city with ease.

Pullman Singapore Orchard is located at 270 Orchard Rd, Singapore 238857. It's situated in Orchard, and within easy reach of Singapore's attractions and plenty of dining options. The hotel is approximately 3 km from the city centre.

How to go to Pullman Singapore Orchard from Airport

Need to know how to get from the airport to Pullman Singapore Orchard? Here's a guide to help you with your hotel transfer and make your journey smooth and hassle-free.

  • Taxi (most direct): Taxis are readily available at the airport. The journey to the hotel takes approximately 25-30 minutes, depending on traffic.
  • Ridesharing app (convenient): Services like Ridesharing are available at the airport. This option offers a comfortable ride and is usually quicker than public transport.
  • Airport Shuttle (budget-friendly): The airport shuttle is a shared transfer service that drops you off at various hotels. It's a more economical option, but the journey time may be longer due to multiple stops.
  • Public Transport (cheapest): Take the MRT (Mass Rapid Transit) from Changi Airport to Orchard station. From there, it's a short walk to the hotel. This is the most budget-friendly option, but it may take longer.

Tips: For the most convenient route, consider taking a taxi or using a Ridesharing app for a direct transfer. If you're on a budget, the MRT is a great option, but be prepared for a longer journey.

Pullman Singapore Orchard room types availablity

Curious about the different hotel room types at Pullman Singapore Orchard? Here's a breakdown of the hotel room types available, so you can choose the perfect room for your stay.

  • Deluxe Room: These rooms offer a comfortable stay with modern amenities. They typically feature a king-size bed or two single beds, a work desk, and a spacious bathroom.
  • Executive Room: Executive rooms provide extra space and often include access to the Executive Lounge, offering complimentary breakfast, evening cocktails, and snacks.
  • Suite: Suites offer a more luxurious experience with separate living and sleeping areas. They often include additional amenities like a bathtub and enhanced views.
  • Family Room: Designed for families, these rooms usually have more space and may include connecting rooms or extra beds.

Room views may vary, with options including city views or pool views. Smoking and non-smoking rooms are available. Some rooms may include bathtubs, while others have walk-in showers. Please check with the hotel for pet-friendly options, as additional charges or requirements may apply.

Facilities in Pullman Singapore Orchard

Want to know what facilities are available at Pullman Singapore Orchard? Here's a list of hotel amenities to enhance your stay, catering to both adults and kids.

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Centre: Stay active with a fully equipped gym.
  • Spa: Relax and rejuvenate with a range of treatments.
  • Restaurants and Bars: Enjoy a variety of dining and drinking options.
  • Kids' Club: Keep the little ones entertained with fun activities (operating hours may vary).
  • Business Centre: Stay connected with business services.

Operating hours for facilities may vary. Extra fees may apply for certain services, such as spa treatments. Please check with the hotel for specific pricing and availability.

Food and drink options at Pullman Singapore Orchard

Looking for dining options at Pullman Singapore Orchard? Here's a guide to the hotel restaurant and cafe choices, so you can enjoy a delicious meal during your stay.

  • Tapas Bar: Enjoy a selection of tapas and drinks in a relaxed setting.
  • Eden Restaurant: Offers a variety of international dishes.
  • 1930's Restaurant: Serves a range of local and international cuisine.
  • The Deli: A cafe offering light meals, pastries, and coffee.

Prices per person vary depending on the restaurant and menu choices. Opening hours also vary, so it's best to check with the hotel for the most up-to-date information. Special or signature dishes include the Hainanese Chicken Rice at 1930's Restaurant.

Getting around Singapore when staying at Pullman Singapore Orchard

Planning to explore Singapore from Pullman Singapore Orchard? Here's how to get around using public transport, including nearby MRT stations and bus stops.

  • MRT: The nearest MRT station is Orchard Station, which is a short walk from the hotel.
  • Bus: Several bus stops are located near the hotel, providing easy access to various parts of the city.
  • Public Transport Card: Consider purchasing an EZ-Link card for convenient travel on buses and the MRT. You can buy these cards at MRT stations and convenience stores.

Nearby attractions to Pullman Singapore Orchard

Want to explore the area around Pullman Singapore Orchard? Here are some nearby activities and places to go, so you can make the most of your visit.

  • Marina Bay Sands & Gardens by the Bay: Visit the iconic Marina Bay Sands and explore the stunning Gardens by the Bay. (Distance: Approximately 4 km, Entry: AU$20-AU$40)
  • Visit Sentosa Island: Enjoy the beaches, theme parks, and attractions on Sentosa Island. (Distance: Approximately 8 km, Entry: Varies)
  • Orchard Road Shopping: Explore the numerous shopping malls and boutiques along Orchard Road. (Distance: Right at your doorstep, Entry: Free)
  • National Museum of Singapore: Discover Singapore's history and culture at the National Museum. (Distance: Approximately 2 km, Entry: AU$10)
  • Eat at hawker centres: Experience local cuisine at hawker centres like Newton Food Centre or Lau Pa Sat. (Distance: Varies, Entry: Free)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Other Places to Stay Near Pullman Singapore Orchard

Looking for other accommodation options near Pullman Singapore Orchard? Here are some hotels to consider, including luxury, four-star, and three-star hotels.

5-star hotels near Pullman Singapore Orchard

  • The St. Regis Singapore: A luxurious hotel with elegant rooms, fine dining, and a spa.
  • Shangri-La Hotel, Singapore: Offers a tranquil oasis with beautiful gardens, multiple dining options, and a family-friendly atmosphere.
  • Mandarin Orchard Singapore: A well-known hotel with a prime location, offering comfortable rooms and various amenities.

Looking for more accommodations? Check Traveloka’s last minute accommodation deals on 5 Star Accommodation in Singapore!

4-star hotels near Pullman Singapore Orchard

  • Orchard Hotel Singapore: A stylish hotel with modern rooms, a pool, and a convenient location.
  • York Hotel: Offers comfortable rooms, a pool, and a range of dining options in a central location.
  • Hotel Jen Orchardgateway Singapore by Shangri-La: A contemporary hotel with a rooftop pool, stylish rooms, and easy access to shopping and dining.

Find more 4 Star Accommodation in Singapore!

3-star hotels near Pullman Singapore Orchard

  • YMCA at One Orchard: A budget-friendly option with basic amenities and a central location.
  • Hotel G Singapore: A trendy hotel with stylish rooms and a vibrant atmosphere.
  • Fragrance Hotel - Selegie: A value-for-money hotel with comfortable rooms and a convenient location.

Find more 3 Star Accommodation in Singapore!

All set for your trip to Singapore?

Ready to book your stay at Pullman Singapore Orchard? Check hotel availability and make your hotel reservations with ease. Planning your trip is simple with Traveloka, ensuring you find the best deals and a hassle-free booking experience.

Book your stay now and enjoy your trip! Find the perfect accommodation and book cheap accommodation in Singapore. Explore more options and discover cheap accommodation nearby for a memorable stay.

All facilities in Pullman Singapore Orchard

Others Pullman Singapore Orchard
Others

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Multilingual staff

Public Facilities

  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Outdoor pool

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Swimming pool

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Pullman Singapore Orchard

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Number of floors in Pullman Singapore Orchard
11
Another facilities in Pullman Singapore Orchard
Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked questions about Pullman Singapore Orchard

What are available facilities at Pullman Singapore Orchard?
There are top facilites at Pullman Singapore Orchard such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Singapore Orchard?
The standard check-in time at Pullman Singapore Orchard is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pullman Singapore Orchard provide breakfast?
Yes, Pullman Singapore Orchard provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pullman Singapore Orchard?
Pullman Singapore Orchard has a 5.0-star rating.
How many floors does Pullman Singapore Orchard have?
Pullman Singapore Orchard has 11.
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Pullman Singapore Orchard reviews and ratings

Overall Ratings & Reviews Pullman Singapore Orchard

Traveloka (234)
Other sources (169)
9.3
Exceptional
From 234 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.6

Service and Facilites

9.3

People often mention about Pullman Singapore Orchard
All
Surroundings (33)
Accessibility (33)
Distance to City Center (30)
Staff Friendliness (30)
Bedroom (28)
Ambiance (25)
Hotel Area (24)
Bathroom (23)
Room Space (21)
Wifi (20)
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Format
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Preferences
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Traveller Reviews Pullman Singapore Orchard

Number of reviews per page
20
40
Customer reviews
M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Value for the money and so close to MRT or downtown
Find this review helpful?
imam f.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good service and great location!
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k***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Such a great experience staying here
Find this review helpful?
D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
We booked the hotel for 3 people, the check-in process went smoothly and once we got to the room they already prepared an extra bed for us. Pullman has always been the hotel with the best location if we want to go around Orchard and have limited time to stay.
Find this review helpful?
T***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very nice hotel, the hospitality and location is great
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This is my second stay here and it will be my favorite hotel when I visit Singapore. Friendly service, great location, and comfortable rooms.
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Oriena Z. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
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Accommodation's Reply
20 Feb 2026
Dear Oriena Z. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, friendly staff, comfortable rooms, and varied breakfast selection. Your kind words motivate us to keep providing exceptional service. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
There was a loud ongoing renovation during my stay near the 11th floor and an ongoing knocking sound until late midnight.
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear R***n, Thank you for your feedback. I apologize for the disturbance caused by the renovation work during your stay. We strive to minimize disruptions, and I appreciate your understanding as we work to enhance our facilities. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
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Zahra A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
the table in the restaurant so fishy and the pullman have an old towel I think..they gave me not in the orchard view and high floor
Find this review helpful?
Ricky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The location of the hotel is very strategic and the service is very good and the food is very delicious.
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Accommodation's Reply
21 Jan 2026
Dear Ricky S Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Nice and will be back again when I come back to Singapore
Find this review helpful?
Accommodation's Reply
09 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
I’ve booked my room for the high floor but at the check in time they didn’t care and gave me the 5th floor which was the first floor of the hotel. The size of the room was smaller than booked one. No mineral water charged in the room . The deposit they asked in reception hasn’t been refunded. Absolute chaos in the hotel. My money was wasted and totally disappointed., … it is far from 5 star hotels in my opinion it could be something like 3 star hotel
Read More
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Guest Thank you for taking the time to share your feedback with us. We have noted your high-floor request; however, we regret that we were unable to accommodate it on this occasion as room allocation is subject to availability at the time of check-in. We apologise for the disappointment caused. For future stays, we do offer other room categories that are larger, and our team would be pleased to recommend a more suitable option based on your preferences. Regarding in-room water, our guestrooms are equipped with filtered water taps as part of our sustainability commitment. We understand that this may not be ideal for all guests, and bottled mineral water is available for purchase via Room Service. We continuously review guest feedback as we explore ways to better accommodate individual preferences. With regard to the deposit, we would be happy to review this further should you be able to share more details with us. To clarify, the deposit is released upon departure; however, the time taken for the refund to reflect in your account is dependent on your bank’s processing timeline, which is beyond the hotel’s control. We kindly suggest checking with your issuing bank for an update on the refund status. We are very sorry for the inconvenience caused and appreciate your feedback, we hope to have the opportunity to provide a smoother, more enjoyable stay next time. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Sulistyo
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The best hotel in Singapore. The location is excellent, just a short walk to the mall.
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Accommodation's Reply
07 Jan 2026
Dear Sulistyo A Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
It’s such a nice place to stay, will definitely back to Pullman on our Year End vacation again this December :)
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Moch R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The location is strategic, just a short walk to Orchard Road. It's also close to the mosque. Breakfast is good. Housekeeping is top-notch.
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Accommodation's Reply
07 Jan 2026
Dear Moch R.R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great location, great amenities
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Cerizza
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
This hotel is recommended because of its strategic location and clean rooms.
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Accommodation's Reply
07 Jan 2026
Dear Cerizza Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Sonny H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The staff is very friendly, responsive to our requests.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Sonny Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
d***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel was clean, comfortable, and conveniently located. The staff were friendly and helpful. Breakfast was good, and the rooms had all necessary amenities. Overall, a pleasant stay and I would recommend it
Find this review helpful?
Accommodation's Reply
17 Dec 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Indra K. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Perfectly located in the heart of Orchard Road. Just opposite of Paragon, Takashimaya and many others shopping destinations.
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Pullman Singapore Orchard

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pullman Singapore Orchard

Traveloka (234)
Other sources (169)
9.3
Exceptional
From 234 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.6

Service and Facilites

9.3

People often mention about Pullman Singapore Orchard
All
Surroundings (33)
Accessibility (33)
Distance to City Center (30)
Staff Friendliness (30)
Bedroom (28)
Ambiance (25)
Hotel Area (24)
Bathroom (23)
Room Space (21)
Wifi (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Pullman Singapore Orchard

Number of reviews per page
20
40
Customer reviews
M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Value for the money and so close to MRT or downtown
Find this review helpful?
imam f.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good service and great location!
Find this review helpful?
k***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Such a great experience staying here
Find this review helpful?
D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
We booked the hotel for 3 people, the check-in process went smoothly and once we got to the room they already prepared an extra bed for us. Pullman has always been the hotel with the best location if we want to go around Orchard and have limited time to stay.
Find this review helpful?
T***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very nice hotel, the hospitality and location is great
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This is my second stay here and it will be my favorite hotel when I visit Singapore. Friendly service, great location, and comfortable rooms.
Translated by Google Icon
See original
Find this review helpful?
Oriena Z. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear Oriena Z. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, friendly staff, comfortable rooms, and varied breakfast selection. Your kind words motivate us to keep providing exceptional service. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
There was a loud ongoing renovation during my stay near the 11th floor and an ongoing knocking sound until late midnight.
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear R***n, Thank you for your feedback. I apologize for the disturbance caused by the renovation work during your stay. We strive to minimize disruptions, and I appreciate your understanding as we work to enhance our facilities. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Profile Picture
Zahra A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
the table in the restaurant so fishy and the pullman have an old towel I think..they gave me not in the orchard view and high floor
Find this review helpful?
Ricky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The location of the hotel is very strategic and the service is very good and the food is very delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jan 2026
Dear Ricky S Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Nice and will be back again when I come back to Singapore
Find this review helpful?
Accommodation's Reply
09 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
I’ve booked my room for the high floor but at the check in time they didn’t care and gave me the 5th floor which was the first floor of the hotel. The size of the room was smaller than booked one. No mineral water charged in the room . The deposit they asked in reception hasn’t been refunded. Absolute chaos in the hotel. My money was wasted and totally disappointed., … it is far from 5 star hotels in my opinion it could be something like 3 star hotel
Read More
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Guest Thank you for taking the time to share your feedback with us. We have noted your high-floor request; however, we regret that we were unable to accommodate it on this occasion as room allocation is subject to availability at the time of check-in. We apologise for the disappointment caused. For future stays, we do offer other room categories that are larger, and our team would be pleased to recommend a more suitable option based on your preferences. Regarding in-room water, our guestrooms are equipped with filtered water taps as part of our sustainability commitment. We understand that this may not be ideal for all guests, and bottled mineral water is available for purchase via Room Service. We continuously review guest feedback as we explore ways to better accommodate individual preferences. With regard to the deposit, we would be happy to review this further should you be able to share more details with us. To clarify, the deposit is released upon departure; however, the time taken for the refund to reflect in your account is dependent on your bank’s processing timeline, which is beyond the hotel’s control. We kindly suggest checking with your issuing bank for an update on the refund status. We are very sorry for the inconvenience caused and appreciate your feedback, we hope to have the opportunity to provide a smoother, more enjoyable stay next time. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Sulistyo
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The best hotel in Singapore. The location is excellent, just a short walk to the mall.
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Accommodation's Reply
07 Jan 2026
Dear Sulistyo A Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
It’s such a nice place to stay, will definitely back to Pullman on our Year End vacation again this December :)
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Moch R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The location is strategic, just a short walk to Orchard Road. It's also close to the mosque. Breakfast is good. Housekeeping is top-notch.
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Accommodation's Reply
07 Jan 2026
Dear Moch R.R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great location, great amenities
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Cerizza
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
This hotel is recommended because of its strategic location and clean rooms.
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Accommodation's Reply
07 Jan 2026
Dear Cerizza Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Sonny H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The staff is very friendly, responsive to our requests.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Sonny Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
d***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel was clean, comfortable, and conveniently located. The staff were friendly and helpful. Breakfast was good, and the rooms had all necessary amenities. Overall, a pleasant stay and I would recommend it
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Accommodation's Reply
17 Dec 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Indra K. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Perfectly located in the heart of Orchard Road. Just opposite of Paragon, Takashimaya and many others shopping destinations.
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
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