Pullman Singapore Orchard

8.9
/10
Exceptional
391 reviews

What Guests Say About Their Stay

Oriena Z. H.

10.0
/ 10
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
See original

Ricky S.

10.0
/ 10
The location of the hotel is very strategic and the service is very good and the food is very delicious.
See original

Putriyuki D.

9.4
/ 10
The location is excellent, making it easy to get around while shopping. The rooms are comfortable, the beds are large, clean, and cool. The bathrooms have bathtubs, making them perfect for families. If I return to Singapore, I'll definitely stay here again.
See original

A***f

10.0
/ 10
Best hotel at Orchard, best food and service.

R***R

10.0
/ 10
Location wise so nice, close to hospital and shops, restaurants everywhere 👍
In the Area
See Map
270 Orchard Road, Orchard, Singapore, 238857

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Pullman Singapore Orchard is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Singapore Orchard

270 Orchard Road, Orchard, Singapore, 238857
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Pullman Singapore Orchard Rates per Night

Looking for the best hotel rates? Pullman Singapore Orchard room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Pullman Singapore Orchard Location & Address

Pullman Singapore Orchard is located at 270 Orchard Road, Singapore 238857. It's situated in the Orchard area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2.5 km from the city center.

How to go to Pullman Singapore Orchard from Airport

Need to know how to get to the hotel from the airport? Here are a few options for your hotel transfer from the airport to Pullman Singapore Orchard:
  • Taxi (most direct): Taxis are readily available at Changi Airport. The ride to the hotel takes approximately 25 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Grab are also available. This is a convenient option, and the ride takes about the same time as a taxi.
  • MRT (most affordable): Take the MRT from Changi Airport to Orchard Station. From there, it's a short walk to the hotel. This option takes about 45 minutes.
Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer.

Pullman Singapore Orchard Reviews & Summary

Want to know what other guests think? Hotel reviews often highlight the excellent service and prime location of Pullman Singapore Orchard. Guests rave about the comfortable rooms, the delicious dining options, and the hotel's proximity to shopping and entertainment. The hotel boasts a stunning rooftop pool with panoramic city views, a standout feature that guests love. Consider this: "A fantastic stay! The staff was incredibly friendly, the room was spacious and clean, and the location was perfect for exploring Orchard Road. Highly recommend!"

Pullman Singapore Orchard Room Types Available

Wondering about the different hotel room types? Pullman Singapore Orchard offers a variety of room categories to suit different needs:
  • Deluxe Room: Offers city views, non-smoking options, and comfortable amenities.
  • Executive Room: Includes access to the Executive Lounge with complimentary breakfast and evening cocktails.
  • Suite: Features a separate living area, a bathtub, and premium amenities.
  • Family Room: Designed to accommodate families with extra space and beds.
The hotel is not pet-friendly.

Hotel Facilities in Pullman Singapore Orchard

What amenities does the hotel offer? Pullman Singapore Orchard provides a range of hotel facilities for both adults and kids:
  • Rooftop Swimming Pool: Enjoy a refreshing swim with stunning city views. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre: Stay in shape with state-of-the-art equipment. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment. Open daily from 10:00 AM to 8:00 PM.
  • Kids' Club: Offers supervised activities for children. Open on weekends and holidays.

Hotel Buffet or Restaurant/Cafe in Pullman Singapore Orchard

Looking for dining options? Pullman Singapore Orchard has several restaurants and cafes:
  • Tapas Bar: Offers a variety of tapas and cocktails.
  • Winestone: Serves modern European cuisine.
  • 1930's: Offers a variety of dishes.

Pullman Singapore Orchard Airport pickups and How to Book

Does the hotel offer airport transfers? Pullman Singapore Orchard does not offer airport pick-up services.

Nearby MRT Station & Bus Stops

Need to know about public transport? Here's information on nearby MRT stations and bus stops:
  • Orchard MRT Station: Located a short walk from the hotel.
  • Bus Stops: Numerous bus stops are located along Orchard Road.
You can use an EZ-Link card or a contactless credit/debit card for payment on public transport. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning some family fun? Here are some nearby attractions:
  • Singapore Zoo: A world-renowned zoo with a wide variety of animals. Approximately 15 km from the hotel. Entry price: ₱2,000.
  • Gardens by the Bay: A futuristic garden with Supertrees and conservatories. Approximately 5 km from the hotel. Entry price: ₱1,500.
  • Singapore Botanic Gardens: A UNESCO World Heritage Site with beautiful gardens and walking trails. Approximately 4 km from the hotel. Entry is free.
  • National Museum of Singapore: Explore Singapore's history and culture. Approximately 3 km from the hotel. Entry price: ₱500.
  • ION Sky: Offers panoramic views of the city from a high-rise building. Approximately 1 km from the hotel. Entry price: ₱1,000.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Pullman Singapore Orchard (Orchard)

Hungry? Here are some great places to eat near Pullman Singapore Orchard:
  • Cafes/ Restaurants:
  • PS.Cafe: Known for its stylish ambiance and delicious brunch options.
  • Wild Honey: Offers all-day breakfast with a variety of international dishes.
  • The Coffee Academics: Serves specialty coffee and a selection of pastries and light meals.
  • Local Streetfood:
  • Hainanese Chicken Rice: A Singaporean staple, available at many hawker centers.
  • Laksa: A spicy noodle soup with coconut milk and seafood.
  • Kaya Toast: A traditional breakfast dish with kaya jam and butter on toast.
  • Chilli Crab: A must-try seafood dish with a spicy tomato-based sauce.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Pullman Singapore Orchard (Orchard)

Ready to shop? Here are some shopping places near Pullman Singapore Orchard:
  • Orchard Road: A famous shopping street with numerous malls and department stores.
  • ION Orchard: A luxury shopping mall with high-end brands.
  • Takashimaya Shopping Centre: A large department store with a wide range of products.

Other Places to Stay Near Pullman Singapore Orchard

Looking for other accommodation options? Here are some hotels near Pullman Singapore Orchard:
  • Luxury/5–6 Star Hotels Nearby:
  • The St. Regis Singapore
  • The Ritz-Carlton, Millenia Singapore
  • Mandarin Orchard Singapore
  • Four-Star Hotels Nearby:
  • Hotel Jen Orchardgateway Singapore by Shangri-La
  • Holiday Inn Singapore Orchard City Centre
  • York Hotel
  • Three-Star Hotels Nearby:
  • Hotel Boss
  • YMCA at Orchard
  • Fragrance Hotel - Rose
For 5-star:

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Hotel availability and booking

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All facilities in Pullman Singapore Orchard

Others Pullman Singapore Orchard
Others

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Multilingual staff

Public Facilities

  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Outdoor pool

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Swimming pool

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Pullman Singapore Orchard

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Number of floors in Pullman Singapore Orchard
11
Another facilities in Pullman Singapore Orchard
Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in Pullman Singapore Orchard

What are available facilities at Pullman Singapore Orchard?
There are top facilites at Pullman Singapore Orchard such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Singapore Orchard?
The standard check-in time at Pullman Singapore Orchard is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pullman Singapore Orchard provide breakfast?
Yes, Pullman Singapore Orchard provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pullman Singapore Orchard?
Pullman Singapore Orchard is a 5.0-star hotel.
How many floors does Pullman Singapore Orchard have?
Pullman Singapore Orchard has 11 floors.
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More Reviews from Other Guests in Pullman Singapore Orchard

Overall Ratings & Reviews Pullman Singapore Orchard

Traveloka (222)
Other sources (169)
9.2
Exceptional
From 222 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.1

Meal

9.0

Location

9.5

Service and Facilites

9.2

People often mention about Pullman Singapore Orchard
All
Surroundings (30)
Accessibility (29)
Distance to City Center (28)
Staff Friendliness (27)
Bedroom (23)
Hotel Area (22)
Ambiance (21)
Bathroom (20)
Wifi (18)
Room Space (18)
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Traveler Reviews Pullman Singapore Orchard

Number of reviews per page
20
40
Customer reviews
Oriena Z. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
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Accommodation's Reply
20 Feb 2026
Dear Oriena Z. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, friendly staff, comfortable rooms, and varied breakfast selection. Your kind words motivate us to keep providing exceptional service. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
There was a loud ongoing renovation during my stay near the 11th floor and an ongoing knocking sound until late midnight.
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear R***n, Thank you for your feedback. I apologize for the disturbance caused by the renovation work during your stay. We strive to minimize disruptions, and I appreciate your understanding as we work to enhance our facilities. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Profile Picture
Zahra A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
the table in the restaurant so fishy and the pullman have an old towel I think..they gave me not in the orchard view and high floor
Find this review helpful?
Ricky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location of the hotel is very strategic and the service is very good and the food is very delicious.
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Accommodation's Reply
21 Jan 2026
Dear Ricky S Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice and will be back again when I come back to Singapore
Find this review helpful?
Accommodation's Reply
09 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
I’ve booked my room for the high floor but at the check in time they didn’t care and gave me the 5th floor which was the first floor of the hotel. The size of the room was smaller than booked one. No mineral water charged in the room . The deposit they asked in reception hasn’t been refunded. Absolute chaos in the hotel. My money was wasted and totally disappointed., … it is far from 5 star hotels in my opinion it could be something like 3 star hotel
Read More
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Guest Thank you for taking the time to share your feedback with us. We have noted your high-floor request; however, we regret that we were unable to accommodate it on this occasion as room allocation is subject to availability at the time of check-in. We apologise for the disappointment caused. For future stays, we do offer other room categories that are larger, and our team would be pleased to recommend a more suitable option based on your preferences. Regarding in-room water, our guestrooms are equipped with filtered water taps as part of our sustainability commitment. We understand that this may not be ideal for all guests, and bottled mineral water is available for purchase via Room Service. We continuously review guest feedback as we explore ways to better accommodate individual preferences. With regard to the deposit, we would be happy to review this further should you be able to share more details with us. To clarify, the deposit is released upon departure; however, the time taken for the refund to reflect in your account is dependent on your bank’s processing timeline, which is beyond the hotel’s control. We kindly suggest checking with your issuing bank for an update on the refund status. We are very sorry for the inconvenience caused and appreciate your feedback, we hope to have the opportunity to provide a smoother, more enjoyable stay next time. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Sulistyo
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The best hotel in Singapore. The location is excellent, just a short walk to the mall.
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Accommodation's Reply
07 Jan 2026
Dear Sulistyo A Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It’s such a nice place to stay, will definitely back to Pullman on our Year End vacation again this December :)
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Moch R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location is strategic, just a short walk to Orchard Road. It's also close to the mosque. Breakfast is good. Housekeeping is top-notch.
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Accommodation's Reply
07 Jan 2026
Dear Moch R.R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great location, great amenities
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Cerizza
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
This hotel is recommended because of its strategic location and clean rooms.
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Accommodation's Reply
07 Jan 2026
Dear Cerizza Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Sonny H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff is very friendly, responsive to our requests.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Sonny Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
d***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel was clean, comfortable, and conveniently located. The staff were friendly and helpful. Breakfast was good, and the rooms had all necessary amenities. Overall, a pleasant stay and I would recommend it
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Accommodation's Reply
17 Dec 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Indra K. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Perfectly located in the heart of Orchard Road. Just opposite of Paragon, Takashimaya and many others shopping destinations.
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Nice and clean, also near to shopping area
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Four nights here and everything was good
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
E***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 23 week(s) ago
Location and service is good. The room was spacious. Didn’t put on the “clean the room” sign but the cleaner just cleaned it when they saw us went out. The TV’s remote was lagging. Very limited equipment in the gym.
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for taking the time to share your feedback. We appreciate your comments regarding housekeeping and facilities. We understand that you did not place the “Make-up Room” sign, and would like to share that our housekeeping team refreshes rooms as part of our daily service unless a “Do Not Disturb” sign is displayed. Rest assured, our attendants are trained not to enter when the sign is present. We will also check on the TV remote to ensure it works properly. We value your comments about the gym. While space is limited, we have recently upgraded some of the fitness facilities and truly appreciate your suggestion for additional leg-focused machines. Your input is valuable, and we will keep it in mind as we explore future enhancements. Thank you once again for your feedback. We look forward to welcoming you back for an even more enjoyable stay. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
It was nice to stay at Pullman Orchard.
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
F***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Great staff, strategic location
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Putriyuki D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The location is excellent, making it easy to get around while shopping. The rooms are comfortable, the beds are large, clean, and cool. The bathrooms have bathtubs, making them perfect for families. If I return to Singapore, I'll definitely stay here again.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Putriyuki D Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Number of reviews per page
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40

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Others 4 Pullman Singapore Orchard

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pullman Singapore Orchard

Traveloka (222)
Other sources (169)
9.2
Exceptional
From 222 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.1

Meal

9.0

Location

9.5

Service and Facilites

9.2

People often mention about Pullman Singapore Orchard
All
Surroundings (30)
Accessibility (29)
Distance to City Center (28)
Staff Friendliness (27)
Bedroom (23)
Hotel Area (22)
Ambiance (21)
Bathroom (20)
Wifi (18)
Room Space (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pullman Singapore Orchard

Number of reviews per page
20
40
Customer reviews
Oriena Z. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear Oriena Z. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, friendly staff, comfortable rooms, and varied breakfast selection. Your kind words motivate us to keep providing exceptional service. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
There was a loud ongoing renovation during my stay near the 11th floor and an ongoing knocking sound until late midnight.
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear R***n, Thank you for your feedback. I apologize for the disturbance caused by the renovation work during your stay. We strive to minimize disruptions, and I appreciate your understanding as we work to enhance our facilities. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Profile Picture
Zahra A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
the table in the restaurant so fishy and the pullman have an old towel I think..they gave me not in the orchard view and high floor
Find this review helpful?
Ricky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location of the hotel is very strategic and the service is very good and the food is very delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jan 2026
Dear Ricky S Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice and will be back again when I come back to Singapore
Find this review helpful?
Accommodation's Reply
09 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
I’ve booked my room for the high floor but at the check in time they didn’t care and gave me the 5th floor which was the first floor of the hotel. The size of the room was smaller than booked one. No mineral water charged in the room . The deposit they asked in reception hasn’t been refunded. Absolute chaos in the hotel. My money was wasted and totally disappointed., … it is far from 5 star hotels in my opinion it could be something like 3 star hotel
Read More
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Guest Thank you for taking the time to share your feedback with us. We have noted your high-floor request; however, we regret that we were unable to accommodate it on this occasion as room allocation is subject to availability at the time of check-in. We apologise for the disappointment caused. For future stays, we do offer other room categories that are larger, and our team would be pleased to recommend a more suitable option based on your preferences. Regarding in-room water, our guestrooms are equipped with filtered water taps as part of our sustainability commitment. We understand that this may not be ideal for all guests, and bottled mineral water is available for purchase via Room Service. We continuously review guest feedback as we explore ways to better accommodate individual preferences. With regard to the deposit, we would be happy to review this further should you be able to share more details with us. To clarify, the deposit is released upon departure; however, the time taken for the refund to reflect in your account is dependent on your bank’s processing timeline, which is beyond the hotel’s control. We kindly suggest checking with your issuing bank for an update on the refund status. We are very sorry for the inconvenience caused and appreciate your feedback, we hope to have the opportunity to provide a smoother, more enjoyable stay next time. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Sulistyo
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The best hotel in Singapore. The location is excellent, just a short walk to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Sulistyo A Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It’s such a nice place to stay, will definitely back to Pullman on our Year End vacation again this December :)
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Moch R. R.
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Leisure
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10.0
/10
Reviewed 13 week(s) ago
The location is strategic, just a short walk to Orchard Road. It's also close to the mosque. Breakfast is good. Housekeeping is top-notch.
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Accommodation's Reply
07 Jan 2026
Dear Moch R.R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great location, great amenities
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Cerizza
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
This hotel is recommended because of its strategic location and clean rooms.
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Accommodation's Reply
07 Jan 2026
Dear Cerizza Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Sonny H.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff is very friendly, responsive to our requests.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Sonny Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
d***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel was clean, comfortable, and conveniently located. The staff were friendly and helpful. Breakfast was good, and the rooms had all necessary amenities. Overall, a pleasant stay and I would recommend it
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Accommodation's Reply
17 Dec 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Indra K. B. S.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Perfectly located in the heart of Orchard Road. Just opposite of Paragon, Takashimaya and many others shopping destinations.
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***a
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Staycation
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8.5
/10
Reviewed 18 week(s) ago
Nice and clean, also near to shopping area
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Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Four nights here and everything was good
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
E***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 23 week(s) ago
Location and service is good. The room was spacious. Didn’t put on the “clean the room” sign but the cleaner just cleaned it when they saw us went out. The TV’s remote was lagging. Very limited equipment in the gym.
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Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for taking the time to share your feedback. We appreciate your comments regarding housekeeping and facilities. We understand that you did not place the “Make-up Room” sign, and would like to share that our housekeeping team refreshes rooms as part of our daily service unless a “Do Not Disturb” sign is displayed. Rest assured, our attendants are trained not to enter when the sign is present. We will also check on the TV remote to ensure it works properly. We value your comments about the gym. While space is limited, we have recently upgraded some of the fitness facilities and truly appreciate your suggestion for additional leg-focused machines. Your input is valuable, and we will keep it in mind as we explore future enhancements. Thank you once again for your feedback. We look forward to welcoming you back for an even more enjoyable stay. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
It was nice to stay at Pullman Orchard.
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
F***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Great staff, strategic location
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Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Putriyuki D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The location is excellent, making it easy to get around while shopping. The rooms are comfortable, the beds are large, clean, and cool. The bathrooms have bathtubs, making them perfect for families. If I return to Singapore, I'll definitely stay here again.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Putriyuki D Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
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