Pullman Singapore Orchard

8.9
/10
Exceptional
395 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
This is my second stay here and it will be my favorite hotel when I visit Singapore. Friendly service, great location, and comfortable rooms.
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Oriena Z. H.

10.0
/ 10
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
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Ricky S.

10.0
/ 10
The location of the hotel is very strategic and the service is very good and the food is very delicious.
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Putriyuki D.

9.4
/ 10
The location is excellent, making it easy to get around while shopping. The rooms are comfortable, the beds are large, clean, and cool. The bathrooms have bathtubs, making them perfect for families. If I return to Singapore, I'll definitely stay here again.
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A***f

10.0
/ 10
Best hotel at Orchard, best food and service.
In the Area
See Map
270 Orchard Road, Orchard, Singapore, 238857

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Pullman Singapore Orchard is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Pullman Singapore Orchard Address: Map & Location

270 Orchard Road, Orchard, Singapore, 238857
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Pullman Singapore Orchard Rates per Night

Wondering about the hotel rates at Pullman Singapore Orchard? Finding the best hotel prices is key to planning your trip. Pullman Singapore Orchard room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Pullman Singapore Orchard hotel rates?

Pullman Singapore Orchard Location & Address

Finding the right hotel location is crucial for a great stay. Pullman Singapore Orchard is located at , Orchard, Singapore, 238857. It's situated in the Pathum Wan area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2.5 km from the city center.

How to go to Pullman Singapore Orchard from Airport

Getting to your hotel from the airport should be easy. Here's how to arrange your transfer from the airport to Pullman Singapore Orchard:

  • Taxi (most direct): Taxis are readily available at Changi Airport. The ride to the hotel takes about 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Traveloka can be booked for a hassle-free transfer.
  • MRT (most affordable): Take the MRT from Changi Airport to Orchard Station. From there, it's a short walk or ride to the hotel.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct trip. If you're on a budget, the MRT is a great option.

Pullman Singapore Orchard Reviews & Summary

Want to know what other guests think about Pullman Singapore Orchard? Hotel reviews often highlight the best aspects of a stay. Guests frequently rave about the hotel's modern design, excellent service, and prime location. The hotel's rooftop pool and bar are also standout features.

Consider this: "The staff was incredibly friendly, the rooms were spacious and well-appointed, and the location was perfect for exploring the city. I would definitely stay here again!"

Pullman Singapore Orchard Room Types Available

Choosing the right hotel room type can make or break your stay. Here's a look at the different hotel room types available at Pullman Singapore Orchard:

  • Deluxe Room: Offers city views, a comfortable king-size bed, and a modern bathroom.
  • Executive Room: Includes all the Deluxe Room features, plus access to the Executive Lounge with complimentary breakfast and evening cocktails.
  • Suite: Features a separate living area, a luxurious bathroom with a bathtub, and stunning city views.
  • Family Room: Designed for families, with connecting rooms or larger spaces to accommodate everyone.

Please note: Pet-friendly rooms may be available upon request, with additional charges and specific requirements.

Hotel Facilities in Pullman Singapore Orchard

Hotel amenities can significantly enhance your stay. Pullman Singapore Orchard offers a range of hotel facilities to cater to both adults and kids:

  • Outdoor Swimming Pool: Open daily from 7 AM to 10 PM.
  • Fitness Center: Open 24 hours, with state-of-the-art equipment.
  • Spa: Offers a variety of treatments, open from 10 AM to 8 PM.
  • Kids' Club: Supervised activities for children, open during specific hours.

Hotel Buffet or Restaurant/Cafe in Pullman Singapore Orchard

Dining options at a hotel can be a major draw. Here's what you can expect from the hotel buffet and restaurants at Pullman Singapore Orchard:

  • Restaurant: Serves international cuisine with a focus on fresh, seasonal ingredients.
  • Cafe: Offers light meals, snacks, and coffee throughout the day.
  • Buffet: A breakfast buffet is available daily, featuring a wide selection of dishes. Price per person is approximately $35 USD.

Signature dishes include local specialties and international favorites.

Pullman Singapore Orchard Airport pickups and How to Book

Hotels with airport shuttle services can make your arrival and departure much smoother. Pullman Singapore Orchard offers airport pick-up services. To book, contact the hotel in advance, ideally at least 24 hours before your arrival. This ensures a seamless transfer from the airport to the hotel.

Nearby MRT Station & Bus Stops

Staying near public transport makes getting around the city easy. Here's information on nearby MRT stations and bus stops:

  • Orchard MRT Station: Approximately 5 minutes walk from the hotel.
  • Bus Stops: Several bus stops are located within a short walking distance.

You can use an EZ-Link card or a contactless payment method to pay for public transport. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near the hotel? Here are some nearby attractions perfect for families:

  • Singapore Zoo: A world-renowned zoo with diverse animal exhibits. (Distance: 20 km, Entry Price: $35 USD)
  • Gardens by the Bay: Stunning gardens with Supertree structures and conservatories. (Distance: 5 km, Entry Price: $28 USD)
  • Singapore Botanic Gardens: A UNESCO World Heritage site with beautiful gardens and walking paths. (Distance: 4 km, Entry Price: Free)
  • National Museum of Singapore: Explore Singapore's history and culture. (Distance: 3 km, Entry Price: $15 USD)
  • ArtScience Museum: A unique museum with interactive exhibits. (Distance: 5 km, Entry Price: $19 USD)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Pullman Singapore Orchard (Pathum Wan)

Exploring local food is a must when you travel. Here are some nearby dining options:

  • Cafes/ Restaurants:
  • PS.Cafe: Known for its stylish ambiance and delicious brunch options.
  • Wild Honey: Offers all-day breakfast and brunch with a variety of international dishes.
  • Tiong Bahru Bakery: A popular bakery with a wide selection of pastries and coffee.
  • Local Streetfood:
  • Hainanese Chicken Rice: A classic Singaporean dish.
  • Laksa: A spicy noodle soup with coconut milk and seafood.
  • Kaya Toast: Toasted bread with kaya (coconut jam) and butter.
  • Chilli Crab: A must-try seafood dish.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Pullman Singapore Orchard (Pathum Wan)

Shopping near your hotel can be a great way to spend your time. Here are some shopping places near Pullman Singapore Orchard:

  • Orchard Road: A famous shopping street with a wide variety of malls and department stores.
  • ION Orchard: A luxury shopping mall with high-end brands.
  • Takashimaya Shopping Centre: A department store with a wide range of products.

Other Places to Stay Near Pullman Singapore Orchard

Finding the perfect accommodation is key to a great trip. Here are some other hotels near Pullman Singapore Orchard:

  • Luxury/5–6 Star Hotels Nearby:
  • The St. Regis Singapore
  • The Ritz-Carlton, Millenia Singapore
  • Mandarin Oriental, Singapore
  • Four-Star Hotels Nearby:
  • Hotel Jen Orchardgateway Singapore by Shangri-La
  • Holiday Inn Singapore Orchard City Centre
  • York Hotel
  • Three-Star Hotels Nearby:
  • Hotel Boss
  • V Hotel Bencoolen
  • Fragrance Hotel - Rose

For 5-star:

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All facilities in Pullman Singapore Orchard

Others Pullman Singapore Orchard
Others

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Multilingual staff

Public Facilities

  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Outdoor pool

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Swimming pool

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Pullman Singapore Orchard

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Number of floors in Pullman Singapore Orchard
11
Another facilities in Pullman Singapore Orchard
Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in Pullman Singapore Orchard

What are available facilities at Pullman Singapore Orchard?
There are top facilites at Pullman Singapore Orchard such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Pullman Singapore Orchard?
Check-in time at Pullman Singapore Orchard is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Pullman Singapore Orchard provide breakfast?
Yes, Pullman Singapore Orchard provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Pullman Singapore Orchard?
Pullman Singapore Orchard is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Pullman Singapore Orchard have?
Pullman Singapore Orchard has 11 floors.
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More Reviews from Other Guests in Pullman Singapore Orchard

Overall Ratings & Reviews Pullman Singapore Orchard

Traveloka (226)
Other sources (169)
9.2
Exceptional
From 226 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.1

Meal

9.0

Location

9.5

Service and Facilites

9.2

People often mention about Pullman Singapore Orchard
All
Surroundings (30)
Accessibility (30)
Distance to City Center (28)
Staff Friendliness (28)
Bedroom (24)
Ambiance (22)
Hotel Area (22)
Bathroom (20)
Wifi (18)
Room Space (18)
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Traveler Reviews Pullman Singapore Orchard

Number of reviews per page
20
40
Customer reviews
T***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very nice hotel, the hospitality and location is great
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my second stay here and it will be my favorite hotel when I visit Singapore. Friendly service, great location, and comfortable rooms.
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Oriena Z. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
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Accommodation's Reply
20 Feb 2026
Dear Oriena Z. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, friendly staff, comfortable rooms, and varied breakfast selection. Your kind words motivate us to keep providing exceptional service. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
There was a loud ongoing renovation during my stay near the 11th floor and an ongoing knocking sound until late midnight.
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear R***n, Thank you for your feedback. I apologize for the disturbance caused by the renovation work during your stay. We strive to minimize disruptions, and I appreciate your understanding as we work to enhance our facilities. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
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Zahra A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 12 week(s) ago
the table in the restaurant so fishy and the pullman have an old towel I think..they gave me not in the orchard view and high floor
Find this review helpful?
Ricky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The location of the hotel is very strategic and the service is very good and the food is very delicious.
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Accommodation's Reply
21 Jan 2026
Dear Ricky S Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice and will be back again when I come back to Singapore
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Accommodation's Reply
09 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
I’ve booked my room for the high floor but at the check in time they didn’t care and gave me the 5th floor which was the first floor of the hotel. The size of the room was smaller than booked one. No mineral water charged in the room . The deposit they asked in reception hasn’t been refunded. Absolute chaos in the hotel. My money was wasted and totally disappointed., … it is far from 5 star hotels in my opinion it could be something like 3 star hotel
Read More
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Guest Thank you for taking the time to share your feedback with us. We have noted your high-floor request; however, we regret that we were unable to accommodate it on this occasion as room allocation is subject to availability at the time of check-in. We apologise for the disappointment caused. For future stays, we do offer other room categories that are larger, and our team would be pleased to recommend a more suitable option based on your preferences. Regarding in-room water, our guestrooms are equipped with filtered water taps as part of our sustainability commitment. We understand that this may not be ideal for all guests, and bottled mineral water is available for purchase via Room Service. We continuously review guest feedback as we explore ways to better accommodate individual preferences. With regard to the deposit, we would be happy to review this further should you be able to share more details with us. To clarify, the deposit is released upon departure; however, the time taken for the refund to reflect in your account is dependent on your bank’s processing timeline, which is beyond the hotel’s control. We kindly suggest checking with your issuing bank for an update on the refund status. We are very sorry for the inconvenience caused and appreciate your feedback, we hope to have the opportunity to provide a smoother, more enjoyable stay next time. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Sulistyo
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The best hotel in Singapore. The location is excellent, just a short walk to the mall.
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Accommodation's Reply
07 Jan 2026
Dear Sulistyo A Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It’s such a nice place to stay, will definitely back to Pullman on our Year End vacation again this December :)
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Moch R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The location is strategic, just a short walk to Orchard Road. It's also close to the mosque. Breakfast is good. Housekeeping is top-notch.
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Accommodation's Reply
07 Jan 2026
Dear Moch R.R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Great location, great amenities
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Cerizza
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
This hotel is recommended because of its strategic location and clean rooms.
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Accommodation's Reply
07 Jan 2026
Dear Cerizza Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Sonny H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff is very friendly, responsive to our requests.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Sonny Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
d***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel was clean, comfortable, and conveniently located. The staff were friendly and helpful. Breakfast was good, and the rooms had all necessary amenities. Overall, a pleasant stay and I would recommend it
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Accommodation's Reply
17 Dec 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Indra K. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Perfectly located in the heart of Orchard Road. Just opposite of Paragon, Takashimaya and many others shopping destinations.
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Nice and clean, also near to shopping area
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Four nights here and everything was good
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
E***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 27 week(s) ago
Location and service is good. The room was spacious. Didn’t put on the “clean the room” sign but the cleaner just cleaned it when they saw us went out. The TV’s remote was lagging. Very limited equipment in the gym.
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Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for taking the time to share your feedback. We appreciate your comments regarding housekeeping and facilities. We understand that you did not place the “Make-up Room” sign, and would like to share that our housekeeping team refreshes rooms as part of our daily service unless a “Do Not Disturb” sign is displayed. Rest assured, our attendants are trained not to enter when the sign is present. We will also check on the TV remote to ensure it works properly. We value your comments about the gym. While space is limited, we have recently upgraded some of the fitness facilities and truly appreciate your suggestion for additional leg-focused machines. Your input is valuable, and we will keep it in mind as we explore future enhancements. Thank you once again for your feedback. We look forward to welcoming you back for an even more enjoyable stay. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
It was nice to stay at Pullman Orchard.
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Number of reviews per page
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40

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Others 4 Pullman Singapore Orchard

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pullman Singapore Orchard

Traveloka (226)
Other sources (169)
9.2
Exceptional
From 226 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.1

Meal

9.0

Location

9.5

Service and Facilites

9.2

People often mention about Pullman Singapore Orchard
All
Surroundings (30)
Accessibility (30)
Distance to City Center (28)
Staff Friendliness (28)
Bedroom (24)
Ambiance (22)
Hotel Area (22)
Bathroom (20)
Wifi (18)
Room Space (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pullman Singapore Orchard

Number of reviews per page
20
40
Customer reviews
T***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very nice hotel, the hospitality and location is great
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my second stay here and it will be my favorite hotel when I visit Singapore. Friendly service, great location, and comfortable rooms.
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Find this review helpful?
Oriena Z. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location is very close to the malls on Orchard Road. It's next to a mosque. The staff is very friendly and helpful. The rooms are comfortable and clean. The breakfast is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear Oriena Z. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, friendly staff, comfortable rooms, and varied breakfast selection. Your kind words motivate us to keep providing exceptional service. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
There was a loud ongoing renovation during my stay near the 11th floor and an ongoing knocking sound until late midnight.
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear R***n, Thank you for your feedback. I apologize for the disturbance caused by the renovation work during your stay. We strive to minimize disruptions, and I appreciate your understanding as we work to enhance our facilities. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Profile Picture
Zahra A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 12 week(s) ago
the table in the restaurant so fishy and the pullman have an old towel I think..they gave me not in the orchard view and high floor
Find this review helpful?
Ricky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The location of the hotel is very strategic and the service is very good and the food is very delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jan 2026
Dear Ricky S Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice and will be back again when I come back to Singapore
Find this review helpful?
Accommodation's Reply
09 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
I’ve booked my room for the high floor but at the check in time they didn’t care and gave me the 5th floor which was the first floor of the hotel. The size of the room was smaller than booked one. No mineral water charged in the room . The deposit they asked in reception hasn’t been refunded. Absolute chaos in the hotel. My money was wasted and totally disappointed., … it is far from 5 star hotels in my opinion it could be something like 3 star hotel
Read More
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear Guest Thank you for taking the time to share your feedback with us. We have noted your high-floor request; however, we regret that we were unable to accommodate it on this occasion as room allocation is subject to availability at the time of check-in. We apologise for the disappointment caused. For future stays, we do offer other room categories that are larger, and our team would be pleased to recommend a more suitable option based on your preferences. Regarding in-room water, our guestrooms are equipped with filtered water taps as part of our sustainability commitment. We understand that this may not be ideal for all guests, and bottled mineral water is available for purchase via Room Service. We continuously review guest feedback as we explore ways to better accommodate individual preferences. With regard to the deposit, we would be happy to review this further should you be able to share more details with us. To clarify, the deposit is released upon departure; however, the time taken for the refund to reflect in your account is dependent on your bank’s processing timeline, which is beyond the hotel’s control. We kindly suggest checking with your issuing bank for an update on the refund status. We are very sorry for the inconvenience caused and appreciate your feedback, we hope to have the opportunity to provide a smoother, more enjoyable stay next time. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Sulistyo
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The best hotel in Singapore. The location is excellent, just a short walk to the mall.
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Accommodation's Reply
07 Jan 2026
Dear Sulistyo A Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Verified Traveler
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Leisure
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10.0
/10
Reviewed 15 week(s) ago
It’s such a nice place to stay, will definitely back to Pullman on our Year End vacation again this December :)
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Moch R. R.
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Leisure
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10.0
/10
Reviewed 16 week(s) ago
The location is strategic, just a short walk to Orchard Road. It's also close to the mosque. Breakfast is good. Housekeeping is top-notch.
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Accommodation's Reply
07 Jan 2026
Dear Moch R.R Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
D***I
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Leisure
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10.0
/10
Reviewed 17 week(s) ago
Great location, great amenities
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Accommodation's Reply
07 Jan 2026
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Cerizza
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9.1
/10
Reviewed 17 week(s) ago
This hotel is recommended because of its strategic location and clean rooms.
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Accommodation's Reply
07 Jan 2026
Dear Cerizza Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard
Sonny H.
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Leisure
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9.4
/10
Reviewed 18 week(s) ago
The staff is very friendly, responsive to our requests.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Sonny Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
d***s
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel was clean, comfortable, and conveniently located. The staff were friendly and helpful. Breakfast was good, and the rooms had all necessary amenities. Overall, a pleasant stay and I would recommend it
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Accommodation's Reply
17 Dec 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Indra K. B. S.
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Leisure
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9.4
/10
Reviewed 20 week(s) ago
Perfectly located in the heart of Orchard Road. Just opposite of Paragon, Takashimaya and many others shopping destinations.
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***a
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Staycation
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8.5
/10
Reviewed 21 week(s) ago
Nice and clean, also near to shopping area
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Accommodation's Reply
27 Nov 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Four nights here and everything was good
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
E***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 27 week(s) ago
Location and service is good. The room was spacious. Didn’t put on the “clean the room” sign but the cleaner just cleaned it when they saw us went out. The TV’s remote was lagging. Very limited equipment in the gym.
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Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for taking the time to share your feedback. We appreciate your comments regarding housekeeping and facilities. We understand that you did not place the “Make-up Room” sign, and would like to share that our housekeeping team refreshes rooms as part of our daily service unless a “Do Not Disturb” sign is displayed. Rest assured, our attendants are trained not to enter when the sign is present. We will also check on the TV remote to ensure it works properly. We value your comments about the gym. While space is limited, we have recently upgraded some of the fitness facilities and truly appreciate your suggestion for additional leg-focused machines. Your input is valuable, and we will keep it in mind as we explore future enhancements. Thank you once again for your feedback. We look forward to welcoming you back for an even more enjoyable stay. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
It was nice to stay at Pullman Orchard.
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Guest Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
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