Apartment in Raigad District

The hotel is too expensive, $ 150 for small room and no facility.

The hotel staffs weren't helpful. We have to look another hotel in the night. The room only have a showcase not a cold case and they aren't allowed us to leave our stuff in their freezer. The staff also not well prepare to give us the wifi activation even we have checked-in in the room we have to wait the wifi activation. Also they don't have wifi in public room so we have to enter our room to use the wifi. Bad.

Very satisfying service! I stayed there alone for 5 days, during monsoon season. All staffs there were very helpful and kind. I think I was the only tourist at that moment in that hotel since it was still pandemic. Yet they were trying their best to help me out with everything I need. I purchased access to the executive lounge for inr 20,000 (approximately IDR 3,8mil). And I think I made the best decision. I met Sakshi and Pratik who always stood by in the executive lounge and they were very helpful, even telling me to know about highlighted places to visit in Mumbai, helped me printing my ticket and other things. They both were very friendly. Breakfast in Sofitel was so good! I even ate 2-3 portions every breakfast since they were so good at it. The room is clean, and the cleaning staffs who were in charge of room 525 were also very kind! It took them quite a long for the check-in and check-out process, but I hope they will improve on this issue. Definitely will go back here again if I visit Mumbai.

The room is very clean and the staff are very friendly. We extend another day because we enjoy here.