Apartment in Mutiara Damansara

The room is spacious. But the aircond was slow to cool the room, even with lowest temperature n highest fan, it took than one hour to really to make the room cold

Typical the old hotel. So so.

Staff gave us an upgrade because of my son. So sweet of them.

Very great and convenience as the hotel is surrounded by shopping malls.

The place was worst than a budget hotel. First of all, they kept me stranded at the lobby for quite some time despite informing my time of arrival. Secondly, the cleaner was only spraying the room after I enter. The bed was squeaking and uneven making my sleeping experience as worst as it could be. When I went to shower, the floor was super slippery because the floor cleaner wasn't rinshed properly. I almost fell down. The worst was the aircond. The aircond wasn't serviced and the suite was really hot. I informed the host at 8pm and the aircond servicemen only arrived at 12.30 am. I even asked for a fan as a temporary fix but wasn't provided. And even worst I was asked to go down to the lobby to escort the aircond servicemen to the suite. The aircond was finished servicing at 1am. I wasted my sleeping time. I had to move my bed and all for the servicing to take place. Wasn't a good stay at all. High chances of getting disappointed if you choose this host. Traveloka should not allow hosts like to advertise in traveloka. It's a disgrace for app. My worst stay.

This is the 1st time during my stay in a hotel the room facilities were very terrible. The shower or water tapping and air conditioning were not functioning at all. The room photo was different from that app info. We will never stay here or use the app anymore.

Provision of basic necessities such drinking water and bathing soap was disappointingly not provided although it was clearly stipulated in the offer.

The place is quite far from the city centre. However, If you are familiar with KL Public Transport, it would not be a matter for you. The place offers a lot of foods nearby. My wife likes the place so much because it has Starbucks nearby. Note : This is actually an apartment. So, do not expect hotel experience. During my stay here, the only time housekeeping staff came was one hour before checkout. The best thing about this room is you can enjoy Netflix. It was quite bad because I came to KL during the rainy season so there was a time when I had to enjoy Netflix all day!

Nice room very clean and nice view.