Clean hotel, cold AC, friendly service, clean bathroom no hot water.

We have stayed at Best Western Plus Coco Palu many times over the years, and it continues to be our number one choice whenever we visit Palu. The hotel has always maintained such a high standard in every way. The staff are incredibly professional, welcoming, and friendly, and they always greet you with a smile from the moment you arrive until the day you depart. Nothing is ever too much trouble for them, and they truly go above and beyond to make every stay comfortable and enjoyable. The rooms are always clean and comfortable, the facilities are excellent, and the location is perfect. After so many stays, this hotel genuinely feels like our home away from home. Thank you once again to the entire team for your outstanding hospitality, we always look forward to coming back.

Clean, friendly, strategic, near the airport

Every time I visit Palu, I always choose this hotel to stay. The food is the best, the rooms are clean, and the staff are all friendly.

the hotel staff is very friendly and helpful. the place is quiet, cool, beautiful. very suitable for people who are looking for peace

We had a truly memorable stay at the Deluxe Villa. It's strategically located with easy access and a peaceful environment. The staff was very friendly and the check-in/out process was very efficient. The Wi-Fi was excellent, making for a comfortable stay. Highly recommended!

Strategic location, clean pool, and feel of Bali

Friendly and good service, spacious and clean rooms, very close to the fishing village beach, perfect for holidays with family.