The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
◎Please purchase your round-trip Shinkansen ticket before departure and board the train.
Tokyo Station (Joetsu Shinkansen) Echigo Yuzawa Station (10 minutes by free shuttle bus from the East Exit) Ishiuchi Maruyama Ski Resort
Ishiuchi Maruyama Ski Resort - (10 minutes by free shuttle bus) - Echigo Yuzawa Station - (Joetsu Shinkansen) - Tokyo Station
〇Three days before your departure, you will be notified on your My Page of the two numbers required to issue your Shinkansen ticket.
1. JR authentication number (11 digits) 2. JR receipt number (4 digits)
*JR Shinkansen tickets can be purchased at JR station ticket vending machines. *Tickets cannot be cancelled after purchase. Please make sure you have enough time to purchase your ticket on the day of departure.
① The Shinkansen ticket vending machine is located near the ticket gate. Use the same ticket vending machine as in the photo. Select the language with the (A) button on the top right. *English is selected for this explanation.
②(B) Press “Receive ticket.”
③ (C) Click "Pick up ticket booked through travel agency."
④(D) Press "JR authentication number/JR collection number."
⑤ (E) Enter your “JR authentication number/JR collection number” and press “Confirm” (F).
⑥ The reservation details confirmation will be displayed. After checking, press (G) "Confirm".
⑦ The issued tickets will be printed out. Each person will be issued two tickets for the outbound journey and two for the return journey.
Below is the train configuration diagram for the Joetsu Shinkansen Toki. Cars 1 to 5 in blue are unreserved seats. The car numbers for reserved and unreserved seats vary depending on the train. If you are taking an unreserved seat, please make sure to check which car you are taking before boarding. All cars are non-smoking.
How to use the e-coupon and how to exchange for tickets: Three days before your departure, we will inform you of the following in your Traveloka "Message Management". Your coupon login number (8 alphanumeric characters starting with 5D, for example) 5D123456 The URL for the operation screen to exchange the coupon *The screen in the URL is only in English. Thank you for your understanding. ◆How to exchange the coupon for a ticket *This operation is only possible on the day of use. ◎What to do first: Three days before your departure, the URL for the e-coupon will be displayed in your Traveloka "Message Management". Tap on it. ①Enter your coupon login number. ②Enter the number of people using the ticket. *This function can be used by each person in the group at different times. ③A confirmation screen will be displayed. If it is correct, press "To the staff confirmation screen". ④When the screen changes, show the screen to the staff without touching "Use With Slide". *If you are asked for a password, the staff will enter it for you. ⑤When you receive the ticket from the staff, the "Used" mark will be displayed.
Joetsu Shinkansen
The Veranda Ishiuchi Maruyama Observation Cafe: Spreading out before your eyes is a magnificent panorama of the silver-white Uonuma Plain and the Echigo Sanzan mountains.
Sunset at the observation cafe: A breathtaking moment as the silvery white world is bathed in the setting sun.
Dome tent: This tent is designed with a skeleton structure, allowing you to feel one with nature while also being comfortable, creating a special moment on the snowy mountain. (Charged; same-day reservations available on the first floor of the Resort Center)
There are many ways to enjoy the snow scenery!
Observation Cafe: A wide variety of meals and sweets are available
ROKKA: A great place serving Japanese sake and original drinks located next to the observation terrace building.