Airline Facilities

Check-in Baggage
25 kg

Cabin Baggage
7 kg

Check-in Time Limit
1 hour before departure

Flight Services in Traveloka

Smart Combo

Multi-city Flights

High Flexibility Ticket

Smart Combo

With Smart Combo tickets from Traveloka, you can book premium-service flights at up to 40% off. Enjoy flights with Air France, Cathay Pacific, Etihad, Garuda Indonesia, KLM, Lufthansa, and Singapore Airlines at a more affordable price. All you have to do is find the flights marked Smart Combo, then select the flight that suits your needs

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Multi-city Flights

Make your way to more cities when you book your flights at Traveloka. Travel to various destinations—fly up to 5 different routes, hop between 10 cities—all in one booking. Start your journey by opening the Flight menu, select the Multi-city option, fill in all of your desired routes, then select the flights that best suit your needs.

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High Flexibility Ticket

Your travel plans keep changing? With High Flexibility Ticket at Traveloka, you can reschedule your domestic flight bookings with 0% penalty or get refunded with a low penalty. Just open the Flight menu, fill in your flight details, click More Options on the bottom, and check High Flexibility Ticket in the Ticket Flexibility option before you search for your flights.

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Baggage

Seat Selection

In-flight Meal

Baggage

Select your preferred baggage allowance when booking your flight at Traveloka. Once you’ve chosen your flight and filled in your passenger details, see the Baggage section to check your current baggage allowance or add more to fulfill all your traveling needs.

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Seat Selection

Window, aisle, or between your traveling partners—select your favorite seat on the plane when booking flight tickets at Traveloka. When you’ve chosen your flight and filled in your passenger details, see the Seat Number to look at the seating layout and choose where you can sit comfortably throughout your flight.

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In-flight Meal

Whenever your flight is, make sure you don’t fly hungry. When you book at Traveloka, see the In-flight Meal section after choosing your flight and filling in your passenger details. Then, check out the menu and choose a meal or beverage for your flight.

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Refund

Reschedule

Online Check-in

Refund

If you ever need to cancel your flight at Traveloka, you can submit a refund request through a number of simple steps. First, make sure your flight is refundable. To request a refund, open your e-ticket and select Refund. Continue to choose your refund reason and passenger, complete your transfer details and documents, then tap Submit Refund.

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Reschedule

When your flight is booked but you need to make some changes, there’s no need to worry. Change your flight schedule at Traveloka in just a few clicks. Open your e-ticket on My Booking, select the Reschedule menu, then Request Reschedule. Continue to select the flight(s) and passenger(s) to reschedule, then choose your new flight(s) and get your new e-ticket.

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Online Check-in

Exclusive for Traveloka members, Online Check-in allows you to check in for your flight even before you arrive at the airport. A completely hassle-free experience, simply see your e-ticket on My Booking, then go to the Online Check-in menu, fill in your check-in details, then tap Check-in. You will see your boarding pass through your e-ticket and email.

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Price Alert

Flight status

Price Alert

Find tickets that match your budget. With Price Alerts at Traveloka, you can monitor the ticket prices of your most desired flight. Set a range of your travel date and get notifications as soon as the prices match the budget you set. This way, you will be able to book the right flight at the right time.

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Flight Status

Find your flight information at your fingertips. Flight Status provides up-to-date flight information from airports and airlines that you can also share with your friends and families. Just choose the Flight Status menu on your Traveloka App homepage, fill in the flight route and date or the flight code, click See Status, then you will be able to see the flight’s current status, including its gate and terminal info.

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About Air Macau

Airline Introduction

Services & Facilities

Policy

Airline Profile

Air Macau: An Introduction

Air Macau Seat Class

Air Macau Privilege Programs

Air Macau Fleet

Air Macau In-flight Crew

Air Macau Seat Class

Economy Class

Passengers in Economy Class can enjoy the flight comfortably. To make the trip more enjoyable, Air Macau has provided an in-flight entertainment system on each seat, equipped with a pair of headphone. Its content contains audio, TV, games, to newly released movies from the US. Even though there is no amenity kit offered, but the Economy Class passengers still get a pillow and a plastic-wrapped blanket to make sure they have a good rest during the flight.

In-flight Meal

Air Macau select the freshest, healthiest, and safest ingredients to provide every passenger with a perfect dining experience. For a long haul flight, Air Macau will serve tasty dishes and hot porridge for breakfast. Passengers can select all kinds of meat and seafood with rice or noodles.

Premium Economy Class

Currently, the Air China’s Premium Economy Class can only be found on three types of long-haul aircraft, which are Boeing 747-8, 777-200, and Airbus A330-300. With 37-inch (around 94 cm) seat pitch, all seats in this cabin are wider than the ones in the Economy Class. During the flight, passengers can also enjoy an in-flight entertainment system, which offers a great selection of movies, audios, and games. Premium Economy Class is currently offered on flights from Beijing to Gatwick London, Dusseldorf, Shanghai, Shenzhen, and Hangzhou.

In-flight Meal

Working together with more than a hundred of catering companies, Air China offers its passengers a balanced diet, focusing on seasonal variations and freshness. Different routes mean the opportunity to sample specially prepared delicacies full of local flavor, from all kinds of meats to seafood, served with rice or noodles. Every meal is also prepared with various yogurt and fruit.

Business Class

All the seats in Business Class cabin are fully flat and angled slightly away from the aisle, so they are considerably more private. A comfortable pillow and blanket for each Business Class passenger. Once most of the passengers have settled in their seats, the flight attendants will distribute hot towels. For a long haul flight.

In-flight Meal

For passengers on flights lasting more than an hour and a half and coinciding with meal times Air Macau has prepared a choice of in-flight meals. A variety of snacks is also available between meals.

First Class

Air Macau has a privilege program for their customers, and more information can be found here.

In-flight Meal

Air Macau's Business Class offers an unparalleled travel experience from the moment you arrive at the airport until your safe arrival. This service includes access to VIP lounges for relaxation before departure, priority check-in, a generous 40 kg baggage allowance, and priority boarding. Onboard passengers enjoy extra space with enlarged seating to reduce fatigue and enhance comfort. The dining experience is exceptional, featuring Michelin-starred Cantonese cuisine from Ritz-Carton Hotel Macau's "Lai Heen" and a fusion of Chinese and Western dishes from the "Ritz Carlton Café." Additionally, it complements the gourmet offering, turning the flight into a remarkable culinary journey. Air Macau ensures a premium cabin service, with attentive crew members providing thoughtful services, including slippers and a welcome drink, allowing passengers to relax in a spacious and comfortable environment.

Air Macau Privilege Programs

PhoenixMiles

Together with Air China System carriers including Shenzhen Airlines, Shandong Airlines, Air Macau, Dalian Airlines, Inner Mongolia Airlines, and Tibet Airlines, Air China has conceived a frequent flyer program called PhoenixMiles. In addition to taking flights, passengers can also earn mileage when using the services of Air China’s partner hotels, car hire companies, or banking corporations. Accumulated mileage can be redeemed for free trips, free class upgrade, and other beneficial rewards. There are at least three membership tier levels offered by PhoenixMiles, which are Silver, Gold, and Platinum.

Airport Lounge

Air China Airport Lounge is located at Terminal 3 in the Beijing Capital International Airport. There are two kinds of airport lounges in Terminal 3, which are First and Business Class lounges for both domestic and international flights. These lounges have been provided with VIP areas, smoking rooms, dining areas, an entertainment center, internet stations, rooms for rest and relaxation, conference rooms, and other facilities. However, access to Air China Airport Lounge is only available for its First and Business Class passengers, as well as PhoenixMiles VIP members and Star Alliance Gold card holders.

Air Macau Fleet

Airbus A321

Seat class:

Economy
Business
First

In-flight entertainment:

Available

Seat layout:

3-3-3 (Economy)
2-2 (Business)
2-2 (First)

WiFi:

Available

Seat pitch:

29-30 inches (Economy)
38 inches (Business)
38 inches (First)

Power/USB port:

Unavailable

Airbus A321 Neo

Seat class:

Economy
Business
First

In-flight entertainment:

Available

Seat layout:

3-3-3 (Economy)
2-2-2 (Business)
2-2-2 (First)

WiFi:

Available

Seat pitch:

29-30 inches (Economy)
38 inches (Business)
38 inches (First)

Power/USB port:

Unavailable

Boeing 787-9

Seat class:

Economy
Premium Economy
Business

In-flight entertainment:

Available

Seat layout:

3-3-3 (Economy)
3-3-3 (Premium Economy)
2-2-2 (Business)

WiFi:

Not Available

Seat pitch:

31 inches (Economy)
36 inches (Premium Economy)
60 inches (Business)

Power/USB port:

Available

Air Macau In-flight Crew

Air Macau Flight Attendant Uniform

Air Macau cabin crew wear dark blue and red uniforms. For stewards, they wear a suit with pants. As for flight attendants, they wear dark blue blazers with white or red shirts and red belts and dark blue skirts. In addition to the impeccably designed uniforms, Air Macau cabin crew always put passengers and their experience at the forefront. They are committed to providing friendly and professional service, making air travel with Air Macao a pleasant and memorable experience for every passenger. With immaculate attire and a warm attitude of service, Air Macau cabin crew maintain high standards in the aviation industry.

Air Macau Baggage Allowance

Air Macau Passenger Policy

Air Macau Check-in Policy

Air Macau Refund Policy

Air Macau Reschedule Policy

Air Macau Baggage Allowance

Flight Route	Seat Class	Cabin Baggage	Checked Baggage
Domestic	Economy Class	Max. 5 kg (Dimension: 55 x 40 x 20 cm)	Max. 20 kg (Dimension: 100 x 60 x 40 cm)
	Business Class	Max. 5 kg (Dimension: 55 x 40 x 20 cm)	Max. 30 kg (Dimension: 100 x 60 x 40 cm)
	First Class	2 pcs (max. 5 kg/pc) (Dimension: 55 x 40 x 20 cm)	Max. 40 kg (Dimension: 100 x 60 x 40 cm)
International	Economy Class	Max. 5 kg (Dimension: 55 x 40 x 20 cm)	Max. 23 kg (Dimension: max. 158 cm)
	Business Class	2 pcs (max. 8 kg/pc) (Dimension: 55 x 40 x 20 cm)	2 pcs (max. 32 kg/pc) (Dimension: max. 158 cm)
	First Class	2 pcs (max. 8 kg/pc) (Dimension: 55 x 40 x 20 cm)	2 pcs (max. 32 kg/pc) (Dimension: max. 158 cm)
All flights to Japan	Economy Class	Max. 5 kg (Dimension: 55 x 40 x 20 cm)	2 pcs (max. 23 kg/pc) (Dimension: max. 158 cm)
	Business Class	2 pcs (max. 8 kg/pc) (Dimension: 55 x 40 x 20 cm)
	First Class	2 pcs (max. 8 kg/pc) (Dimension: 55 x 40 x 20 cm)

Air China Passenger Policy

Infant Passenger Policy (0-2 Years Old)

For safety reasons, an infant who is less than 14 days old or a premature infant who is less than 90 days old will not be accepted for carriage.
An infant who is 14 days to two years old must be accompanied by an adult who has attained the age of 18 during travel.
Air China provides a safety belt for the infant.
Request for infant service must be made at the time of booking.
The fare for an infant under the age of two on the day of travel is 10% of the normal adult fare, and no seat is provided for the infant.
For a weight-based system, the free baggage allowance is 10 kg and cannot exceed 100 x 60 x 40 cm.
For a piece-based system, the free baggage allowance is one piece, with a maximum weight of 23 kg.

Child Passenger Policy (2-12 Years Old)

Unaccompanied Minor (UM) refers to children between the ages of five and 12 who come on board without being accompanied by an adult.
Air China will provide an UM with a small hanging bag which can help the child keep all travel documents and boarding passes.
The child needs to hold the valid ID used at the time of ticket purchase and the “Request for UM Service”.
Air China’s ground service staff will help the child with check-in, customs clearance, security check and baggage check, and accompany him or her while waiting for boarding.
After boarding, the ground service staff will hand over the child to flight attendants.

Pregnant Passenger Policy

Under 32 weeks of pregnancy: pregnant women can travel as a regular passenger.
Between 32 weeks and 35 weeks of pregnancy: pregnant women are required to present a Certificate of Diagnosis issued by a doctor within seven days prior to departure.
Over 35 weeks pregnancy: passenger will not be permitted to board.
Women who are still within 14 days of delivery are not permitted to board.

Disabled Passenger Policy

Air China provides wheelchairs for use in the aisles of the cabin for passengers who are completely immobile.
If the passenger cannot sit in an upright position in the seat during the entire flight, they can request a Stretcher Passenger (STCR) service.
Reservation for the wheelchair cabin and STCR services must be made at any of the ticketing offices before the flight departure.
For safety reasons, the stretcher passenger must be accompanied by at least one adult passenger who has attained the age of 18 or a medical assistant.
Only one stretcher passenger can be accepted for carriage on each flight.

Air Macau Check-in Policy

Air China Check-in Time

Please find the check-in time for all Air China flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route	Recommended Check-in Time	Check-in Time Limit
Domestic	1 hour before departure	45 minutes before departure
International	2 hours before departure	1 hour before departure

Air Macau Online Check-in

Online check-in is also available for Air China flights. Please follow the steps below.

Go to Air China web check-in page
Enter your booking code, or other booking details, as instructed
Complete your check-in details
Save and/or print your boarding pass

Air Macau Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Air China Refund Policy for a complete information on refund.

How to Refund

Air China Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Air China Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Air China directly to reschedule.

How to Reschedule

About Air Macau

The airline was established on September 13, 1994 and started commercial flight services on November 9, 1995, connecting Macau with Beijing and Shanghai. Prior to 1995, there had been no direct flights to Macau since 1962 except by helicopter service. In 1999, the airline served about 1.1 million passengers annually, with most coming from the cities of Kaohsiung and Taipei in Taiwan.

Air Macau History

Air Macau (IATA code: NX) is a full airline serving international routes. The airline serves flights to various destinations around the world with its main hub located at Macau International Airport (MFM). Air Macau operates under Air Macau Company Limited. The company is led by its CEO, Chen Hong. Its headquarters address is located in Macau. The airline is known for its reliable services and extensive flight network, which makes it a top choice for many travelers seeking convenience and good international connections. With a commitment to providing quality services and a satisfying flight experience, Air Macau continues to grow and expand its reach in the global aviation market. Brief history of the airline The airline was established on September 13, 1994 and started commercial flight services on November 9, 1995, connecting Macau with Beijing and Shanghai. Prior to 1995, there had been no direct flights to Macau since 1962 except by helicopter service. In 1999, the airline served about 1.1 million passengers annually, with most coming from the cities of Kaohsiung and Taipei in Taiwan.

How to Book

Here’s how you can book your Air Macau ticket online:

Go to Traveloka website or open your Traveloka App
Fill in the flight details in the search box
Choose and book your flight
Fill in contact information and passenger details
Complete your payment through the selected method
Receive your Air China e-ticket in My Booking or in your email

How to Pay

Payment for your Air China ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.

Air Macau E-ticket

Air Macau e-ticket is an eligible proof for booking an Air Macau flight. Show your e-ticket during check-in at the Air Macau counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.