Cabin Baggage |
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15 kg |
Check-in Time Limit |
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1 hour before departure |
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MYAirline's transformative journey in the aviation industry came full circle in 2022 when it received its official Air Service License on November 15th, 2022, from the Malaysian Aviation Commission (MACVOM). Its humble journey began during the last mile of the pandemic break at the beginning of 2021. MYAirline Sdn Bhd “MYAirline” (previously known as Z9 Elite Sdn Bhd) is Malaysia’s new low-cost carrier (LCC) that began its journey on January 11th, 2021. A year later, on January 2nd, MYAirline was granted an Air Service License (ASL) with Conditional Approval by MACVOM. On October 1st of the same year, the Civil Aviation Authority of Malaysia (CAAM) issued an Air Operator Certificate to MYAirline to secure its progress in putting its first fleet in the air. MYAirline Sdn Bhd leaders, Datuk Abd Hamid Mohd Ali (former Chief Operations Officer of Malaysia Airports Holdings Berhad (MAHB), Datuk Seri Azharuddin Abdul Rahman (former Director General of CAAM and Rayner Teo Kheng Hock operating as the Chief Executive Officer and Director formed a strong airline brand that pride itself on safety, affordability, quality services and top-notch system to accommodate its operations.
MYAirline offers a spacious Economy class with sufficient legroom and ergonomic seats to ensure its flying journey is comfortable. The lavatory system is complete with necessary amenities such as toilet paper, and the cleanliness is always kept at its highest standard for each flight.
MYMeal has a culinary lineup that highlights popular dishes in Malaysia and Asian countries as a whole, ranging from Nasi Lemak to Korean Jjajangmyeon. The in-demand food choice currently is Nasi Lemak. Nasi Lemak is the iconic food choice for Malaysians and a fan favourite from international travellers to the country. Other meals on the menu are Mee Goreng and Roti Jala, another gastronomical gem for Malaysians.
MYAirline offers a spacious Economy class with sufficient legroom and ergonomic seats to ensure its flying journey is comfortable. The lavatory system is complete with necessary amenities such as toilet paper, and the cleanliness is always kept at its highest standard for each flight. MYAirline intended to give its passengers a local experience throughout its services. It is reflected in their in-flight meal options, where passengers will be able to taste the iconic dishes Malaysians have to offer.
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In line with the color of MYAirline’s logo, the official uniform of its flight attendants is also dominated by red, with a little touch of white on some parts. On weekdays, female flight attendants wear a combination of white shirt, red blazer, and red skirt. Meanwhile, male flight attendants wear long sleeve shirt and a set of trousers in similar color, making them look more dashing.
Flight Route | Travel Class | Cabin Baggage | Check-in Baggage |
Domestic | All Class | 2 pcs (max. 7 kg) (1 hand baggage + 1 personal item) | Max. 15 kg (Dimension: 81 x 119 x 119 cm) |
International | Available upon purchase: 20 kg / 25 kg / 30 kg / 40 kg (Dimension: 81 x 119 x 119 cm) |
Please find the check-in time for all MYAirline flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Flight Route | Recommended Check-in Time | Check-in Time Limit |
Domestic | 2 hours before departure | 1 hour before departure |
International | 3 hours before departure |
Online check-in is also available for MYAirline flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit MYAirline Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to MYAirline Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact MYAirline directly to reschedule.
MYAirline's transformative journey in the aviation industry came full circle in 2022 when it received its official Air Service License on November 15th, 2022, from the Malaysian Aviation Commission (MACVOM). Its humble journey began during the last mile of the pandemic break at the beginning of 2021. MYAirline Sdn Bhd “MYAirline” (previously known as Z9 Elite Sdn Bhd) is Malaysia’s new low-cost carrier (LCC) that began its journey on January 11th, 2021. A year later, on January 2nd, MYAirline was granted an Air Service License (ASL) with Conditional Approval by MACVOM. On October 1st of the same year, the Civil Aviation Authority of Malaysia (CAAM) issued an Air Operator Certificate to MYAirline to secure its progress in putting its first fleet in the air. MYAirline Sdn Bhd leaders, Datuk Abd Hamid Mohd Ali (former Chief Operations Officer of Malaysia Airports Holdings Berhad (MAHB), Datuk Seri Azharuddin Abdul Rahman (former Director General of CAAM and Rayner Teo Kheng Hock operating as the Chief Executive Officer and Director formed a strong airline brand that pride itself on safety, affordability, quality services and top-notch system to accommodate its operations.
When it was established in 1993, AirAsia was owned by the Malaysian Government. But, in 2001, the former executive of Time Warner, Tony Fernandes, took over AirAsia from the Malaysian Government. Fernandes decided to leave his former job in order to fulfill his childhood dream: to build the first low-cost airline in Asia. Fernandes might not have the experience of running an airline company, but thanks to his extraordinary marketing team, AirAsia was able to officially start their business in 2002 with some new routes at a competitively low promotion cost. In 2003, AirAsia opened a second hub at Senai International Airport in Johor Bahru near Singapore. For the first time, AirAsia launched its first international flight to Thailand. Thai AirAsia was also launched at that time with new flight routes to Singapore and Indonesia. The flight to Macau began operating in 2004, followed by flights to Manila and Xiamen in 2005. Still within the same year, AirAsia also opened new flight routes to Vietnam and Cambodia. A year after that, new flight routes to Brunei Darussalam and Myanmar were also opened. In August 2006, AirAsia took over Malaysia Airlines’s Rural Air Service routes in Sabah and Sarawak, operating under the FlyAsianXpress brand. But the routes were returned to MASwings a year later due to commercial issues. At the end of 2006, Fernandes unveiled a five-year plan to further enhance AirAsia’s presence in Asia. AirAsia proposed enhancing its route network by connecting all of its existing destinations throughout the region and expanding further into Vietnam, Indonesia, Southern China, and India. Through its company sisters, Thai AirAsia and Indonesia AirAsia, the plan called for a focus on developing its hub in Bangkok and Jakarta. With increased frequency and new routes, AirAsia increased its passenger volume to 13.9 million in 2007. The volume was continuously increasing that by early 2013, AirAsia’s profits increased by 168% compared to the same period in 2012. By then end of 2012, the airline’s net profit stood at RM350.65 million (around Rp1 trillion) despite a 1% rise in the average fuel price. The triumph of AirAsia Group in operating short-distance flight encouraged Fernandes and team to spread their wings. They opened a long-distance flight service under a new airline name called AirAsia X. In 2007, AirAsia X launched its first long-distance flight from Kuala Lumpur, Malaysia to Gold Coast, Australia. Today, AirAsia flies to more than 120 destinations in Southeast Asia and Australia. In its day-to-day operation, AirAsia flies Airbus A320 and A330. Airbus A320, which can carry 180 passengers, is used for flights under four hours, while Airbus A330, which accommodates 377 passengers, is used for long-distance flights. In early 2017, AirAsia X finally received an official license from the Federal Aviation Administration (FAA) to operate a flight to the US. This makes AirAsia X the first low-cost airline in Asia licensed to serve scheduled commercial flights to the US, providing it with a greater opportunity to open new flight routes to any destinations in the US, including Hawaii. For an airline that predominantly serves the Asian, Australian, and the Middle East markets, this is considered as a great achievement. AirAsia X is now eager to try new markets, and is considering to re-open the flight route to London.
Here’s how you can book your MYAirline ticket online:
Payment for your AirAsia ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.
MYAirline e-ticket is an eligible proof for booking an MYAirline flight. Show your e-ticket during check-in at the MYAirline counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.