To check your payment status, make sure you are logged in to your Traveloka account and follow the steps below:
1. Go to My Booking.
2. You will be able to see your ongoing purchases and the status of each of your transactions. You can also click on the bill icon at the top right of the page to see a list of all of your transactions. The payment status will be stated on each transaction.
If you do not have a Traveloka account, you can also check your payment status by accessing Retrieve Booking.
If you would like to check your refund status, please refer to this article: How to Check My Refund Status