Help Center - General

Has my payment been received?

How to Find the Latest Promos on Traveloka

About Traveloka Coupons

How can I obtain a Traveloka coupon?

I've only made one booking but I received two e-tickets/vouchers. How can I cancel one of my bookings and get a refund?

Inapplicable Promo Code

I paid the wrong amount

How to Pay for My Booking

Payment Confirmation and Verification

My Payment Proof Is Missing

Why should I enter the one-time password (OTP) to proceed with my transaction? I've never had to do this before.

Claiming Reimbursement for My Business Travel

How will I receive the one-time password (OTP) to complete my payment?

Duplicate Payment for One Purchase

Unsuccessful Credit Card Transaction

How to Pay Traveloka Tickets via Credit Card

How to Pay for Traveloka Products with PayPal

Why can’t I download Traveloka App on my device?

Can you tell me more about Traveloka?

Is Traveloka App available for BlackBerry or Windows Phone?

Beware of Fraudsters Claiming to Be Traveloka

How to Contact Traveloka Customer Service

Where can I get the Traveloka App?