Sugar Beach Mauritius

Beautiful setting

I have been to many places and sugar beach is without doubt the miat relaxing snd most beautiful place i have ever stayed at. The location is stunning, the beach is a stones throw away from the pool. From your chair you can 15 seconds from the pool, beach or bar! The staff are fantastic, food is great. I cannot speak highly enough about Sugar Beach.

The beach & quiet pool were our favourite places to be. The food was delicious & such a variety, cooked to order. All the staff friendly & helpful. Guillaume was a terrific guide on our walk to Tamarin Bay. We would stay again.

Concierge & check in was fabulous & as we were earlier we were able to use the facilities & our AI benefits immediately. Our room was lovely, a deluxe sea view. We looked over the croquet lawn & the beach. It was quiet & the bed was very comfortable. The first day we didn’t find it easy getting a drink. There was a private function going on. Although there are many sun beds people do reserve them with towels. There were some available round the adults only pool but not round the main pool. The beach is lovely but again a struggle to get a sunbed while we were there. The two A la carte restaurants were fabulous but you need to book these as soon as you can. There were many staff in these that were very attentive. The main restaurant was a little chaotic & noisy in the evenings. The staff here are on the go the whole time. There were some exceptional staff but they were run off their feet. The food choices in the buffet were good. At lunch time this restaurant was also a la carte & much less chaotic. My partner went to golf at Tamarin. The concierge were extremely efficient & arranged this. It cost approx £36 to hire clubs & a golf buggy which was exceptional value, the green fees were included in the AI While he was golfing I had an ocean healing treatment in a little room right on the beach, this did cost extra. Elodie who did my treatment was excellent. The treatment included reflexology, reiki & massage, highly recommended. Check out great. Enjoyed our time here.

Excellent

Quality hotel to a high standard. Lack of air conditioning anywhere apart from the rooms was noticeable eg there was nowhere during the day apart from your room to escape the heat if needed.

Everything was so good about this 5* hotel apart from 1 thing - unlike other hotels we stayed in Mauritius the majority of the junior service staff were non-Mauritians (who’s service is superb) and that was noticeable throughout

Outstanding resort. The best one in flic en flac by a country mile. Very very high standards..

Beautiful hotel. Staff were lovely so no personal issue, but services around beach and pool were incredibly slow. Would definitely return, so not a big criticism.

Fabulous Resort. Truly felt like we were in paradise. All the staff were very polite and friendly - Tania at reception and Fazal at poolside. Food for breakfast was great especially enjoyed the addition of make your own juice. Buffet dinner at La Patio was good with different theme each night and Citronella restaurant was also very nice. Would definitely consider returning in the future.

Gorgeous even got a room upgrade

We were quite disappointed with this hotel. It did not provide us the experience we thought. Elements were lovely but the service was a very poor level. Simple request were just not handled in a timely manner. However we got an upgrade to the room after complaining due to our hotel room not being clean and the new room was fantastic other then a power cut 4x in 2 days and having the maintenance guy out 4 times. We wouldn’t return and I’m not sure it’s value for money but overall we had a lovely time. The beach is beautiful

The only things I didn't like were 1) although it as supposed to be a 5 start resort, breakfast was a buffet and so was like any other 'canteen' breakfast and 2) for half board and all inclusive tariffs, most restaurants and menus charge an additional cost for almost all of the meal choices. For all inclusive tariffs, I have not experienced this before. We ended up with a large bill on top.

Lovely stay in this friendly resort. Loved the bars and entertainment

All around good resort

Decent hotel in a good location. The hotel is very clean, and the beach is very nice and not too busy. Gym and spa facilities were also good. Just a few things made the experience less enjoyable, if you’re on a half board package your dinner doesn’t include water or a soft drink, I could understand alcohol but this is just cheeky. Equally, they have a Nespresso machine with 3 capsules, you’d assume these are complimentary in a luxury hotel, I was surprised to see that they charged me £10 for these on check out, (I challenged it and they removed it, but why do it in the first place?). All the birds at breakfast jumping around tables and over the food as not great, it would be good to have an enclosed section where this is not the case if you don’t want to eat outside.

Continues to deliver. Many times returning guest. Great food, great service

Lovely stay

Spent 3 nights at Sugar Beach and had an amazing time. Everything was exquisite. Staff went above and beyond to accommodate. It was a shame I couldn’t have stayed longer. Would definitely go back.

Such a beautiful resort. Our room was stunning and spacious. Good food from all 3 restaurants. Good vibes, there was some sort of entertainment every night we were there. The staff were very friendly and professional.