City Square Motel

The Standard Twin Room we stayed in on the 4th floor was in pretty poor shape. Pretty sure the window was missing one of the panes of glass because there was a full window and then a half window in front of it on the inside, so there was almost no noise reduction from the street outside. Holes and stains on the carpet, but it appeared to be clean at least. The shower was lovely.

good enough to rest

A classic you get what you pay for. A few little things would go a long way such wiping the window frames. Bed was comfy

Bin was very dirty and not been cleaned before I arrived. Everything was old and the room was generally not clean. Very disappointed

The property should be condemned. Toilet paper stuffed in the smoke alarm is surely against some code somewhere. Walls and carpet are filthy and haven’t been cleaned since who knows when. But the filthy mouldy window was the absolute worst! The staff was unfriendly and our existence clearly was an inconvenience. 3 star but really a no star.

Not a pleasant stay from the graffiti and exposed wires only covered by electrical tape and bed not very comfortable and small

The room was good for the price and in a good location. However the bed broke and I reported it. They did nothing about it. Told me it would be fixed and it wasn't. Had to rearrange the room to be able to sleep at all. It was a nice place, but the staff just didn't care at all.

It's a fine 3 star hotel. It is what I expected. I only came here to sleep for one night. Bed was good. Amenities were good. The toilet and bathroom were small in my room. Overall, for a solo traveller, it's a fine hotel/motel. Don't expect a great hotel room.

Someone was literally a homeless guy sleeping in the hallway

The staff were not helpful, the lift was disgusting, the room could do with a paint had plaster repairs unfinished the bathroom was filthy. There was a sign at reception asking people to call the police if they see the person in the photo doesn’t make you feel safe especially when th instruction to get in state you need a code but there is actually no door so you ca walk straight in and into the lift without a key.

There was exposed wiring from three PowerPoints in the walls. The fridge was filthy. The bathtub was peeling away. There was a hole in the wall from the door. Our window was held together purely by packing tap. The bench under the microwave was dirty. The microwave itself sounded like it was going to explode when it was used. There was mysterious gunk on the table. The carpet was dirty. They had painted over the ventilation in the room.

The room is small and simple. Good value for a central location.

The air conditioner was ancient, as was the whole hotel, the carpet must of been over 40 years old, and the bed frames were filthy, we didn't want to use the bath/shower and they even managed to leave the "secure" lobby front door open all night!!!

The bad. The room needs a deep clean, not just a superficial wipe over. There is dirt (filth) on the floor along the edges of the walls. It needs to be scrubbed hard. There were dead insects in the bottom draw of the cupboard one might normally put clothes. The front of the toilet (outside) was stained. There was a cup & a saucer and various coffee, tea & sugar sachets scattered in a cupboard but no spoon. Reception closes at 5:00PM (too late to ask for one). No batteries in the AC remote. Only 1 pillow. There is a lot of noise coming up from Swanston Street, people, trams etc, rooms at the back probably don't have this issue. There is only a curtain on the shower, looks like there might have been a door once but it obviously was broken and a curtain was a quick fix. No exhaust fan in the bathroom. The good. The single bed was quite comfortable, not too hard. The shower kept an even temperature. It is centrally located and cheap (compared to most other options). Free toiletries. Conclusion. I don't mind "old" but old can be cleaned.

Air conditioning could be better

The hotel directly discriminated against my personal circumstances. I found dirty socks, used tissues, a nitrous oxide bottle and other rubbish that was under the bed and drawer that is a significant health and safety issue.

Great stay .

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This property is not suitable to inhabit. The floor was filthy, the window was filthy, the wall was marked and the vanity mirror was smashed. The bed had springs that could be felt. If it wasn't a Saturday night we would have pursued other accommodation. I hope I can send photos when I continue with this review.

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