City Square Motel

Hotels
6.8
/10
Pleasant
1,042 reviews

What Guests Say About Their Stay

Nattakan S.

9.1
/ 10
It’s my first time visit melbourne and City square is a great way for your first stay. It close to every thing and the man at the reception is very helpful. The room is not that new but It have everything you need, it can put my 2 large luggage and still have a space. Airport skybus pick-up and drop-off are about 2 minute walking, it so easy if you have a large luggage.

Cheryl

10.0
/ 10
I had a comfortable bed and a warm shower. Essentials. Extras: tubes of toiletries, a wine glass, clean crockery and linen. However, TV was hard to operate and pixated, but I got my ABC and SBS channels eventually. I was not game to turn on the heater as it was dusty and very old. Several power points did not work. The room was quiet and my stay ended up being very pleasant. Thank you.

Zhenji

10.0
/ 10
the location is very convenient and the price is pretty reasonable with a spacious room. The bathroom is clean, the customer service is great.

Adam

10.0
/ 10
This particular room was excellent in every way. Other rooms can vary in condition, such as, do all power points and air conditioner work?
In the Area
See Map
67 Swanston Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Elevator
WiFi
City Square Motel is located in area / city Melbourne CBD.
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City Square Motel Address: Map & Location

67 Swanston Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Location


City Square Motel is located in area / city Melbourne CBD.

About City Square Motel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Square Motel.

With all facilities offered, City Square Motel is the right place to stay.

All facilities in City Square Motel

Others City Square Motel
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Front desk

Connectivity

  • Free WiFi

Accommodation Policy & General Information in City Square Motel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 17:00 - to 10:00
Available rooms at City Square Motel
39
Number of floors in City Square Motel
4
Another facilities in City Square Motel
Others, Smoke-free area, Laundry service, Front desk, Free WiFi

Frequently asked question in City Square Motel

What are available facilities at City Square Motel?
There are top facilites at City Square Motel such as Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at City Square Motel?
Check-in time at City Square Motel is staring from 14:00 - 17:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of City Square Motel?
City Square Motel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does City Square Motel have?
City Square Motel has 4 floors.
How many rooms are available at City Square Motel?
City Square Motel has 39 rooms in total.
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More Reviews from Other Guests in City Square Motel

Overall Ratings & Reviews City Square Motel

Traveloka (42)
Other sources (1,000)
6.8
Pleasant
From 1,000 reviews
Cleanliness

6.6

Room Comfort

7.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Square Motel

Number of reviews per page
20
40
Top reviews
matthieu
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!
Read More
Lisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Checked in, wasn’t given the after hours code to get in. Had to make a phone call to get that. Apparently there are two codes to get in and was not given the after hour’s code to get into the building. There was no toilet paper and was told that it will be left outside the door, sadly it was not, we bought our own. There was disgusting graffiti in the lift as well as exposed wires with tape on the ends. The drawers in the room were broken. The tv bracket was bent down and wasn’t sure if it would fall off the wall. Other than that, the bed was comfy.
Read More
Kim
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The man at reception was very unpleasant. No hello just said ‘ID and debit card’ should not be in the job. Room was unclean and you could barely see out the window they were that dirty. Definitely wouldn’t stay there again
Blake
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room smelled musty, the walls were dirty and grimey, the carpet was covered in dirt and mould ,there was mould in the shower and the TV didn't work.
Graham
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bed was comfortable but the room was grubby and poorly maintained. The TV didn't work properly and the only chair to sit on was basic and uncomfortable. No staff after 5 o'clock made it feel a little unsafe returning alone in the evening.
Divya Utkrisht
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

1/5
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to everything
HAI MIN
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Too bad for hotels
Paul
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff didn’t want to be there, really unhelpful, at some point the rooms should be renovated.
Benjamin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was not family friendly and was well below our low expectations. When we advised the hotel staff we were not even afforded an apology.
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just basic accommodation at a good price in a great location
Nafisa
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Seamless check-in and check-out. Spotlessly clean room and bathroom. Comfortable bed. However, the toilet seat was missing, the bathroom exhaust didn’t work and the TV didn’t work. That said, I got the most amazing price. Now I know why! But given the knock down price, I really can’t complain.
Laurette
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location BUT!!!! Checked in late so no staff to speak to. The room smelled of mould. The blanket was filthy. Only two pillows and they were so thin we had to fold them over to sleep on them. But the worst thing was the noise!!! All night there was random yelling out, sirens and arguments from the street. We were on the second floor so the windows obviously haven't been upgraded to double glaze! 7 am in the morning, a diesel generator started up. Never again.
Read More
Olivier
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Jackson
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was tidy and clean though the bathroom has a bit of mould. Good value regardless
scot
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean, central
Vickie
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room neglected. Dust build up on carpet at edges of room. Dust not wiped out of glass-fronted cupboards. Dust and dust moths under bed. Airconditioner beeped when plugged in but did not work. TV obtained signal through the internet. I managed about 1 minute of free to air news before the message of No internet connection appeared, and remained. Toilet paper holder was empty, so I had to open a new roll, but could not work out how to get roll into the holder. Just because it is a room with a single bed does not mean it can be ignored.
Read More
Antony
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was OK, ample size for 1, bathroom grouting wasn’t as clean as it could be, check-in was seemless and key return obvious, I used the fire stairs to exit once, they were filthy
Daniel
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rude reception. All the lifts smelt of urine, No tv reception. No internet reception. Mold in bathroom. Broken handles on furniture. Broken AC unit. Moth eaten carpet and moths. Wall plug not attached to wall. Broken toilet paper holder. When I asked about the tv and wi-fi I was told the we're waiting for tv antenna repairs and the wi-fi was working. It was not.
Read More
Gage
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was quite unclean. The elevators had a strong sickening odour. The room carpets were dirty, worn. Some of the glasses was dirty. Poor room lighting. Other tenants were also loud
Number of reviews per page
20
40

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Others 4 City Square Motel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews City Square Motel

Traveloka (42)
Other sources (1,000)
6.8
Pleasant
From 1,000 reviews
Cleanliness

6.6

Room Comfort

7.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Square Motel

Number of reviews per page
20
40
Top reviews
matthieu
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!
Read More
Lisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Checked in, wasn’t given the after hours code to get in. Had to make a phone call to get that. Apparently there are two codes to get in and was not given the after hour’s code to get into the building. There was no toilet paper and was told that it will be left outside the door, sadly it was not, we bought our own. There was disgusting graffiti in the lift as well as exposed wires with tape on the ends. The drawers in the room were broken. The tv bracket was bent down and wasn’t sure if it would fall off the wall. Other than that, the bed was comfy.
Read More
Kim
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The man at reception was very unpleasant. No hello just said ‘ID and debit card’ should not be in the job. Room was unclean and you could barely see out the window they were that dirty. Definitely wouldn’t stay there again
Blake
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room smelled musty, the walls were dirty and grimey, the carpet was covered in dirt and mould ,there was mould in the shower and the TV didn't work.
Graham
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bed was comfortable but the room was grubby and poorly maintained. The TV didn't work properly and the only chair to sit on was basic and uncomfortable. No staff after 5 o'clock made it feel a little unsafe returning alone in the evening.
Divya Utkrisht
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

1/5
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to everything
HAI MIN
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Too bad for hotels
Paul
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff didn’t want to be there, really unhelpful, at some point the rooms should be renovated.
Benjamin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was not family friendly and was well below our low expectations. When we advised the hotel staff we were not even afforded an apology.
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just basic accommodation at a good price in a great location
Nafisa
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Seamless check-in and check-out. Spotlessly clean room and bathroom. Comfortable bed. However, the toilet seat was missing, the bathroom exhaust didn’t work and the TV didn’t work. That said, I got the most amazing price. Now I know why! But given the knock down price, I really can’t complain.
Laurette
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location BUT!!!! Checked in late so no staff to speak to. The room smelled of mould. The blanket was filthy. Only two pillows and they were so thin we had to fold them over to sleep on them. But the worst thing was the noise!!! All night there was random yelling out, sirens and arguments from the street. We were on the second floor so the windows obviously haven't been upgraded to double glaze! 7 am in the morning, a diesel generator started up. Never again.
Read More
Olivier
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Jackson
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was tidy and clean though the bathroom has a bit of mould. Good value regardless
scot
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean, central
Vickie
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room neglected. Dust build up on carpet at edges of room. Dust not wiped out of glass-fronted cupboards. Dust and dust moths under bed. Airconditioner beeped when plugged in but did not work. TV obtained signal through the internet. I managed about 1 minute of free to air news before the message of No internet connection appeared, and remained. Toilet paper holder was empty, so I had to open a new roll, but could not work out how to get roll into the holder. Just because it is a room with a single bed does not mean it can be ignored.
Read More
Antony
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was OK, ample size for 1, bathroom grouting wasn’t as clean as it could be, check-in was seemless and key return obvious, I used the fire stairs to exit once, they were filthy
Daniel
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rude reception. All the lifts smelt of urine, No tv reception. No internet reception. Mold in bathroom. Broken handles on furniture. Broken AC unit. Moth eaten carpet and moths. Wall plug not attached to wall. Broken toilet paper holder. When I asked about the tv and wi-fi I was told the we're waiting for tv antenna repairs and the wi-fi was working. It was not.
Read More
Gage
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was quite unclean. The elevators had a strong sickening odour. The room carpets were dirty, worn. Some of the glasses was dirty. Poor room lighting. Other tenants were also loud
Number of reviews per page
20
40